Panasonic BL-C30 User manual

How to Use This Documentation
The camera includes the following 4 manual types.
•Installation/Troubleshooting (This manual)
This manual has important information you will need to understand before
installing the camera and troubleshooting tips.
•Getting Started
Getting Started provides explanations for the initial configuration and
accessories included with the camera. The Getting Started helps you to easily
configure the camera.
•Operating Instructions (Included on the Setup CD-ROM)
Operating Instructions explains about operations, settings, features and the
cleaning method when using the camera.
•IMPORTANT SAFETY INSTRUCTIONS
Basic safety precautions are described to use the camera.
Please read this manual before using and save this manual for future
reference.
Installation/Troubleshooting
Model No. BL-C30
Network Camera

Installation/Troubleshooting
2
Abbreviations
• UPnP is the abbreviation for Universal Plug and Play.
• "Network Camera" is called "Camera" in this Installation/Troubleshooting.
Trademarks
• Microsoft, Windows, and ActiveX are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other
countries.
• Screen shots reprinted with permission from Microsoft Corporation.
• All other trademarks identified herein are the property of their respective
owners.

Installation/Troubleshooting
3
Table of Contents
1 Before Using ..................................................................4
1.1 IMPORTANT SAFETY INSTRUCTIONS........................................ 4
1.1.1 For European Union (EU).......................................................................... 6
1.1.2 User Name and Password Protection........................................................ 7
1.1.3 Video Recording Notice............................................................................. 7
1.2 Camera Feature Locations............................................................. 8
1.2.1 Front View.................................................................................................. 8
1.2.2 Bottom View .............................................................................................. 9
1.2.3 Rear View .................................................................................................. 9
1.3 Viewnetcam.com Service............................................................. 10
1.4 Connecting the Camera to a Router Supporting UPnP™............ 12
1.5 Connecting the Camera to a Router Not Supporting UPnP™ ..... 13
1.6 Setting Up the Camera Using the MAC Address on the Setup
Program ....................................................................................... 14
2 Troubleshooting ..........................................................19
2.1 About Indicator Display ................................................................ 19
2.2 About Camera Setup.................................................................... 21
2.3 About Wireless Communication................................................... 24
2.4 About Camera Image and Page Display...................................... 25
2.5 About Privacy Mode ..................................................................... 30
2.6 About Pyroelectric Infrared Sensor .............................................. 31
2.7 About Operation Bar .................................................................... 33
2.8 About Image Buffer/Transfer ........................................................ 34
2.9 About Other Features................................................................... 35

Installation/Troubleshooting
4
1 Before Using
1.1 IMPORTANT SAFETY INSTRUCTIONS
When using this unit, basic safety precautions should always be followed to reduce
the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. After taking away the dust on the lens, wipe the lens with a cotton bud.
6. Do not install near any heat sources such as radiators, heat registers, stoves,
or other devices (including amplifiers) that produce heat.
7. Protect the AC adaptor cord and AC cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point where they exit
from the unit.
8. The AC cord is used as the main disconnect device, ensure that the socket-
outlet is located/installed near the equipment and is easily accessible.
9. Do not touch the unit, AC adaptor, AC adaptor cord or AC cord during lightning
storms.
10. Unplug the unit when unused for long periods of time.
11. Refer all servicing to qualified service personnel. Servicing is required when
the unit has been damaged in any way, such as the AC adaptor cord, AC cord
or plug is damaged, the unit does not operate normally, or has been dropped.
12. Prolonged exposure to direct sunlight or halogen light may damage CMOS
sensor.
13. The camera is intended for indoor use only. Please check local regulations as
outdoor use of the wireless feature is restricted in some countries/areas.
SAVE THESE INSTRUCTIONS

Installation/Troubleshooting
5
Network Camera Memo
Environment:
Do not install the camera where the temperature is less than 5 °C or greater than
+40 °C. Allow 10 cm clearance around the unit for proper ventilation. Avoid
excessive smoke, dust, mechanical vibration, shock, or direct sunlight.
Routine care:
Wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder.
When you leave the unit unused for a long period of time, unplug the AC cord from
the outlet.
If you have any problems:
Consult an authorized Network Camera dealer.
Caution
• This equipment must be installed and operated in accordance with provided
instructions and a minimum 20 cm spacing must be provided between antenna
and all person's body (excluding extremities of hands, wrist and feet) during
wireless modes of operation.
• This transmitter must not be co-located or operated in conjunction with any
other antenna or transmitter.
•Medical
Consult the manufacturer of any personal medical devices, such as
pacemakers, to determine if they are adequately shielded from external RF
(radio frequency) energy. (The unit operates in the frequency range of 2.412
GHz to 2.472 GHz, and the power output level is 0.1 watts.) Do not use the unit
in health care facilities if any regulations posted in the area instruct you not to
do so. Hospitals or health care facilities may be using equipment that could be
sensitive to external RF (radio frequency) energy.
• Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this device.
No responsibility will be taken by our company with respect to consequences
resulting from the use, damage or both of the camera.
Serial Number
(Found on the bottom side of the main unit)
MAC Address
(Found on the bottom side of the main unit)
Name and address of dealer
Date of purchase
For your future reference
Attach your purchase receipt here.

Installation/Troubleshooting
6
1.1.1 For European Union (EU)
Panasonic Communications Co., Ltd., declares that this equipment is in
compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this
manual are available for download by visiting:
http://www.doc.panasonic.de
Contact:
Panasonic Services Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, F.R. Germany
1999/5/EC
English This 2.4 GHz Wireless LAN equipment is intended for use in the
following countries in the EU: the United Kingdom, Germany,
Spain, France, Italy, Belgium, Denmark, Sweden, Finland,
Netherlands, Switzerland, and Greece.
Finnish Tämä 2,4 GHz:n langaton lähiverkkolaite on tarkoitettu
käytettäväksi seuraavissa EU-maissa: Iso-Britannia, Saksa,
Espanja, Ranska, Italia, Belgia, Tanska, Ruotsi, Suomi,
Alankomaat, Sveitsi ja Kreikka.
Dutch Deze draadloze LAN-apparatuur (2,4 GHz) is bedoeld voor gebruik
in de volgende EU-landen: Verenigd Koninkrijk, Duitsland, Spanje,
Frankrijk, Italië, België, Denemarken, Zweden, Finland,
Nederland, Zwitserland en Griekenland.
French Cet équipement LAN sans fil de 2,4 GHz a été conçu pour être
utilisé dans les pays suivants de la Communauté Européenne:
Royaume-Uni, Allemagne, Espagne, France, Italie, Belgique,
Danemark, Suède, Finlande, Pays-Bas, Suisse et Grèce.
Swedish Den här trådlösa LAN-utrustningen på 2,4 GHz är avsedd för
användning i följande EU-länder: Storbritannien, Tyskland,
Spanien, Frankrike, Italien, Belgien, Danmark, Sverige, Finland,
Nederländerna, Schweiz och Grekland.
Danish Dette 2,4 GHz trådløse LAN-udstyr er beregnet til brug i følgende
EU-lande: Storbritannien, Tyskland, Spanien, Frankrig, Italien,
Belgien, Danmark, Sverige, Finland, Holland, Schweiz og
Grækenland.
0682

Installation/Troubleshooting
7
1.1.2 User Name and Password Protection
The use of a unique User Name and secret Password is an important tool that
will help limit unauthorized individuals from accessing the camera. If you
choose to disable this tool, and choose not to limit access by use of a User
Name and Password, this may result in access to the camera by
unauthorized individuals. (see page 49 of the Operating Instructions on the
Setup CD-ROM)
1.1.3 Video Recording Notice
PLEASE NOTE that under certain circumstances, video recording may be
PROHIBITED by law. This device should be used only in compliance with all
applicable federal, state and local statutes.
German Dieses Zubehör für die Einrichtung eines 2,4-GHz-Wireless LAN
ist für die Verwendung in folgenden EU-Ländern vorgesehen:
Großbritannien (UK), Deutschland, Spanien, Frankreich, Italien,
Belgien, Dänemark, Schweden, Finnland, Niederlande, Schweiz
und Griechenland.
Italian Questa apparecchiatura LAN wireless a 2,4 GHz è progettata per
l’utilizzo nei seguenti paesi dell’Unione Europea: Regno Unito,
Germania, Spagna, Francia, Italia, Belgio, Danimarca, Svezia,
Finlandia, Paesi Bassi e Grecia.
Spanish Este equipo para redes inalámbricas de 2.4 GHz está diseñado
para ser utilizado en los siguientes países de la UE: Reino Unido,
Alemania, España, Francia, Italia, Bélgica, Dinamarca, Suecia,
Finlandia, Holanda, Suiza, y Grecia.
Greek
Α
υτά τα ασύρματα δικτυακά προϊόντα (στην συχνότητα των 2.4
GHz) προορίζονται για χρήση στις ακόλουθες χώρες της
Ευρωπαϊκής Ένωσης: Ηνωμένο Βασίλειο, Γερμανία, Ισπανία,
Γαλλία, Ιταλία, Βέλγιο, Δανία, Σουηδία, Φινλανδία, Ολλανδία,
Ελβετία και Ελλάδα.

Installation/Troubleshooting
8
1.2 Camera Feature Locations
1.2.1 Front View
Privacy Button
To temporarily deactivate the camera, press the privacy button. Once pressed, the
button changes from green to red. The video will be temporarily turned off, camera
features become unresponsive and the viewed image turns to a gray screen. To
return to normal operation, press the privacy button again. It should turn green
within a few seconds. To restore video, click [Refresh] on the web browser. Privacy
mode can also be controlled from mobile phones or PCs (see page 26 or page 81
of the Operating Instructions on the Setup CD-ROM).
Indicator Display
Antenna
Pan/Tilt Part
Do not apply pressure to the pan/tilt portion of the
camera. Any forced movement can damage the internal
mechanism.
Indicator/Privacy Button
Pyroelectric Infrared Sensor (see Getting Started)
Power
on
Normal Operation*1
*1The indicator turns orange if the camera is not connected to the LAN.
*2The indicator blinks orange if the camera is not connected to the LAN.
Updating Firmware
Getting IP address*2
Got IP address
Setting
Finished setting
Not on the LAN Orange Orange blinking
Orange blinking
(The camera restarts about 1 minute later.)
Pressing FACTORY
DEFAULT RESET button
Orange blinking Turning off
UPnPTM Failure*3Orange blinking (About a 2-second interval)
On the LAN
Using
DHCP
Automatic
Setup
In Privacy Mode Red
Internal Failure Red blinking
Orange Green
Green
Green
Green
Orange and green blinking
Green blinking
Green blinking
*3When the sensor is active, the interval between blinks may increase.
Orange blinking

Installation/Troubleshooting
9
1.2.2 Bottom View
1.2.3 Rear View
Note
If the ceiling is made of wood, the camera can be installed on the ceiling. See
Panasonic Network Camera support website at http://panasonic.co.jp/pcc/
products/en/netwkcam/ for details.
Ethernet
(LAN) port
Serial number
(S/N)
The MAC
address
DC IN jack
Tripod Mounting
Hole
Used when installing
the camera on a
tripod.
FACTORY DEFAULT
RESET Button
Resets settings to
default (see page 93
of the Operating
Instructions on the
Setup CD-ROM).
Switch
(Wired or Wireless)
Stand Mounting Hole
Used when installing the camera onto a
wooden wall with a stand.
Used when installing
the camera onto
a wooden wall.

Installation/Troubleshooting
10
1.3 Viewnetcam.com Service
Viewnetcam.com is a free dynamic DNS (DDNS) service provided by Panasonic.
It allows you to choose an easy-to-remember address (such as
"bob.viewnetcam.com") that you can use to view images from your camera over the
Internet.
What is the advantage of Viewnetcam.com service?
In order to view camera images over the Internet, you need to know your camera’s
global IP address. However, many Internet Service Providers (ISPs) assign their
customers a "dynamic" IP address that changes monthly, weekly, or each time they
log on. Unless you have been assigned a static IP address (an IP address that
does not change periodically) by your ISP, you may find it difficult to access your
camera over the Internet because your IP address changes periodically.
Viewnetcam.com service allows you to access your camera even if your assigned
global IP address changes.
See http://www.viewnetcam.com for details.
How the Viewnetcam.com service works
1. Your ISP assigns a global IP address to your Internet access account that
changes periodically. This is the address needed to access the camera over
the Internet.
2. When your ISP assigned global IP address changes, your camera
automatically notifies the Viewnetcam.com service server of the new address.
3. The Viewnetcam.com server contacts a Domain Name System (DNS) and
registers your new global IP address to your chosen Viewnetcam.com address
(such as "bob.viewnetcam.com").
4. When you enter your Viewnetcam.com address in your web browser while
away from home or the office, the DNS server looks up the global IP address
assigned to your Viewnetcam.com address.
5. The DNS server finds your current global IP address and allows you to connect
to your camera.
Viewnetcam.com service server
ISP
DNS
server
Internet
New address registered with
DNS server
Camera connection established
Camera reports new address
Global IP address
changes
Off-site PC
On-site Network
Camera
DNS looks up
current address
3.
4.
2.
1.
5.