Panasonic KX-NT551 User manual

Quick Reference Guide
IP Proprietary Telephone
Model No. KX-NT551/KX-NT553
KX-NT556
Thank you for purchasing an IP Proprietary Telephone (IP-PT). Please read this
manual carefully before using this product and save this manual for future use. For
more details, please refer to the manuals of the PBX.
This product supports the following PBX versions and CODEC
types:
RKX-NS1000: PCMPR Software File Version 3.0000 or later
RKX-NCP500/KX-NCP1000: PBMPR Software File Version 8.0000 or later
RKX-TDE100/KX-TDE200: PMMPR Software File Version 8.0000 or later
RKX-TDE600: PGMPR Software File Version 8.0000 or later
RCODEC: G.722, G.711, G.729A
Note
RIn this manual, the suffix of each model number is omitted unless necessary.
RThe illustrations may differ from the appearance of the actual product.
Trademarks
RPlantronics is a trademark or registered trademark of Plantronics, Inc.
RAll other trademarks identified herein are the property of their respective owners.
Document Version: 2014-01

Important Information
FCC and Other Information
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
RReorient or relocate the receiving antenna.
RIncrease the separation between the equipment and receiver.
RConnect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
RConsult the dealer or an experienced radio/TV technician for help.
CAUTION
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this device.
FCC Declaration of Conformity
Trade Name: Panasonic
Model Number: KX-NT551/KX-NT553/KX-NT556
Responsible Party:
Panasonic Corporation of North America
Two Riverfront Plaza
Newark, NJ 07102–5490 U.S.A.
Telephone No.: 1-800-211-PANA (7262)
WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
a. Remain on the line and briefly explain to the dispatcher the reason for the call.
b. Perform such activities in the off-peak hours, such as early morning or late
evenings.
This equipment is hearing aid compatible.
2
Important Information

When you hold the phone to your ear, noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately shielded from external RF (radio frequency)
energy. If noise occurs, use the speakerphone option (if applicable) when using this
phone. Consult with your audiologist or Hearing Aid manufacturer about the
availability of Hearing Aids which provide adequate shielding to RF energy
commonly emitted by digital devices.
For users in Canada only
RThis Class B digital apparatus complies with Canadian ICES-003.
RThis product meets the applicable Industry Canada technical specifications.
Compliance with TIA-1083 standard:
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephone handsets identified with this
logo have reduced noise and interference
when used with T-Coil equipped hearing
aids and cochlear implants.
3
Important Information

Accessory Information
Included Accessories
Handset (1) Handset Cord (1) Stand (1)
KX-NT551 KX-NT553/
KX-NT556
Note
For extra orders for the accessories, call toll-free: 1-800-332-5368. (For users in the
United States only)
4
Accessory Information

Optional Accessories
KX-NT551 KX-NT553 KX-NT556
AC adaptor*1 RFor users in the United States:
KX-A239 (PQLV206)
RFor users in Canada:
KX-A239X (PQLV206)
Wall mount kit KX-A432 KX-A433
Add-on 48 key module —KX-NT505*2
*1 To order an optional AC adaptor, please order using the "KX-A239" or
"KX-A239X" model number (not "PQLV206"). Can also be used with the
KX-NT505.
*2 KX-NT505 has the following accessories.
Stand (1) Wall mounting
adaptor (1)
Screws for
wall mounting
(3)*1
Screws for
attaching to the unit
(2)
*1 Two screws for attaching the KX-NT505 to a wall.
One screw for attaching the wall mounting adaptor to the unit.
5
Accessory Information

Location of Controls
KX-NT551
KX-NT553
KX-NT556
6
Location of Controls

AMain LCD (Liquid Crystal Display):
KX-NT551: 1 line, KX-NT553: 3 lines, KX-NT556: 6 lines
BMessage/Ringer Lamp:
When you receive an intercom call, the lamp flashes green,
and on an outside call, the lamp flashes red. When someone
has left you a message, the lamp stays on red.
CFlexible CO Buttons: Used to seize an outside line or perform
a feature that has been assigned to the key.
DHandset Hook: Keeps the handset stable when the unit is
mounted on a wall.
EHeadset Jack
FPAUSE/PROGRAM (KX-NT551 only): Used to insert a pause
when storing a telephone number. This button is also used for
programming this unit.
PAUSE (KX-NT553/KX-NT556 only): Used to insert a pause
when storing a telephone number.
GCONF: Used to establish a multiple party conversation.
HMESSAGE: Used to leave a message waiting indication or call
back the party who left the message waiting indication.
IFLASH/RECALL: Used to disconnect the current call and
make another call without hanging up.
JREDIAL: Used to redial the last dialed number.
KAUTO ANS/MUTE: Used to receive an incoming call in
hands-free mode or mute the microphone/handset during a
conversation.
LTRANSFER: Used to transfer a call to another party.
MAUTO DIAL/STORE: Used for System/Personal Speed Dialing
or storing programme changes.
NHOLD: Used to place a call on hold.
OINTERCOM: Used to make or receive intercom calls.
PSP-PHONE (Speakerphone): Used for performing hands-free
operations.
7
Location of Controls

QMicrophone: Used for hands free conversations.
RNavigator Key: Used to adjust the volume and the display
contrast or select desired items.
SENTER*1: Used to assign the selected item.
TSoft Buttons (S1-S4)*1: S1-S4 (located from left to right) are
used to select the item displayed on the bottom line of the
display.
UEHS (Electronics Hook Switch) Jack*1
VFWD/DND*1: Used to switch Call Forwarding or Do Not Disturb
on your extension.
WCANCEL*1: Used to cancel the selected item.
XNEXT PAGE*1: Used to switch the page for the Self Labeling
feature.
YSub LCD*1: 12 lines
*1 KX-NT553/KX-NT556 only
8
Location of Controls

Before Operating the Telephone
Speaker volume
While in a hands-free conversation
Press [ ] or [ ] to adjust the volume.
Handset/Headset volume*1
While using the handset or headset
Press [ ] or [ ] to adjust the volume.
Ringer volume
While on-hook or receiving a call
Press [ ] or [ ] to adjust the volume.
LCD Contrast (For main LCD)*2
While on-hook
1. Press the
PROG
soft button (S1).*3
2. Enter .
3. Press [ENTER].*4
4. Press [ ] or [ ] to adjust the LCD contrast.
5. Press [ENTER].*4
6. Press [CANCEL].*3
*1 If you hear your own voice through the handset or headset, decrease the
volume.
*2 To change the sub LCD contrast of the KX-NT553/KX-NT556, enter in
Step 2.
*3 For KX-NT551, press [PAUSE/PROGRAM].
*4 For KX-NT551, press [AUTO DIAL/STORE].
9
Before Operating the Telephone

Ring Tone
1. Press the
PROG
soft button (S1).*1
2. Press a flexible CO button or [INTERCOM] 2 times.
3. Enter 2 digits (01-30) using the dial keys (0-9), or press [ ] or [ ] to
select the ring tone.
4. Press [ENTER].*2
5. Press [CANCEL].*1
LCD Backlight
While on-hook
1. Press the
PROG
soft button (S1).*1
2. Enter .
3. Press [ENTER].*2
4. Press a dial key to select the LCD backlight mode.
: Automatic
: Always ON
: Always OFF
5. Press [ENTER].*2
6. Press [CANCEL].*1
*1 For KX-NT551, press [PAUSE/PROGRAM].
*2 For KX-NT551, press [AUTO DIAL/STORE].
10
Before Operating the Telephone

Feature Operations
Making Calls
Calling
MTo an extensionN
1. Go off-hook.
2. Dial an extension number.
MTo an outside partyN
1. Go off-hook.
2. Press a flexible CO button.
3. Dial the outside party’s phone number.
Redial
1. Go off-hook.
2. Press [REDIAL].
Quick Dialing
1. Go off-hook.
2. Dial a quick dialing number.
Doorphone Call
1. Go off-hook.
2. Enter .
3. Enter a doorphone number (2 digits).
4. After the confirmation tone, talk.
System Speed Dialing
1. Go off-hook.
2. Enter .*1
3. Enter a system speed dialing number (3 digits).
*1 You can also press [AUTO DIAL/STORE].
11
Feature Operations

Personal Speed Dialing
MTo storeN
1. Go off-hook.
2. Enter .
3. Enter a personal speed dialing number (2 digits).
4. Enter the phone number to store (max. 32 digits).*1
5. Press .
6. After the confirmation tone, go on-hook.
MTo dialN
1. Go off-hook.
2. Enter .*2
3. Enter .
4. Enter a personal speed dialing number (2 digits).
One-touch Dialing
MTo storeN
1. Press the
PROG
soft button (S1).*3
2. Press a flexible CO button.
3. Enter .
4. Enter the number to store (max. 32 digits).*1
5. Press [ENTER].*4
6. Enter the text to store (max. 12 digits).*5
7. Press [ENTER].*5
8. Press [CANCEL].*3
MTo dialN
1. Go off-hook.
2. Press the flexible CO button assigned as a One-touch Dialing
button.
*1 Enter the outside line access number before an outside phone number.
*2 You can also press [AUTO DIAL/STORE].
*3 For KX-NT551, press [PAUSE/PROGRAM].
*4 For KX-NT551, press [AUTO DIAL/STORE].
*5 KX-NT553/KX-NT556 only
12
Feature Operations

During a Conversation
Call Hold
MTo holdN
1. Press [HOLD].
2. After the confirmation tone, go on-hook.
MTo retrieve a call at the holding extensionN
1. Go off-hook.
2. Press a flexible CO button or [INTERCOM].
MTo retrieve an outside call from another extensionN
1. Go off-hook.
2. Press a flexible CO button.
Call Transfer
MTo an extensionN
1. Press [TRANSFER].
2. After the confirmation tone, dial an extension number.
3. Talk.
4. Go on-hook.
MTo an outside partyN
1. Press [TRANSFER].
2. After the confirmation tone, press a flexible CO button.
3. Dial an outside phone number.
4. Talk.
5. Go on-hook.
13
Feature Operations

Setting the Telephone According to Your Needs
Do Not Disturb
1. Go off-hook.
2. Enter .
3. Press a dial key to select the setting.
: Both outside and intercom calls
: Outside calls only
: Intercom calls only
4. To enable Do Not Disturb, enter .
To cancel Do Not Disturb, enter .
5. After the confirmation tone, go on-hook.
Timed Reminder
MTo setN
1. Go off-hook.
2. Enter .
3. Enter the hour and minute (4 digits).
4. If 12-hour-time display is set, enter (AM) or (PM).
5. Enter (1 time) or (daily).
6. After the confirmation tone, go on-hook.
MTo cancelN
1. Go off-hook.
2. Enter .
3. After the confirmation tone, go on-hook.
MTo stop or answer the ring backN
1. Press [INTERCOM], or go off-hook.
14
Feature Operations

Useful Features
Multiple Party Conversation
MTo add other parties during a conversationN
1. Press [CONF].
2. After the confirmation tone, dial the phone number of the party to
add.
3. Talk to the new party.
4. Press [CONF].
5. After the confirmation tone, talk with multiple parties.
MTo leave a conferenceN
1. Press [CONF].
2. After the confirmation tone, go on-hook.
Before Leaving Your Desk
Call Forwarding
1. Go off-hook.
2. Enter .
3. Press a dial key to select the types of calls to apply this feature to.
: Both outside and intercom calls
: Outside calls only
: Intercom calls only
4. Press a dial key to select the status.
: All calls
: Busy
: No answer
: Busy/No answer
: Cancel*1
5. Enter an extension number, and then enter , or enter a CO line
access number, an outside phone number, and then enter .
6. After the confirmation tone, go on-hook.
*1 If you enter in Step 4, you can skip Step 5.
15
Feature Operations

Self Labeling (KX-NT553/KX-NT556 only)
The KX-NT553/KX-NT556 features 12 flexible buttons, with an LCD screen next to
the buttons. Each item can be named on the LCD screen through personal or
system programming to reflect the function of its corresponding flexible button.
Additionally, the KX-NT553 (KX-NT556) flexible buttons can be organized into 2 (3)
“pages”, allowing you to assign a total of 24 (36) items to the 12 flexible buttons.
You can toggle between pages by pressing [NEXT PAGE], as follows:
レヹノワヵブブピ
Bank
Home
London offc.
NY offc.
Sales
Chris Walace
Andre Romel
Sean Carter
Keith Murray
Log-in/out
LCS
CO 13
CO 12
CO 11
CO 10
CO 09
CO 08
CO 07
CO 06
CO 05
CO 04
CO 03
CO 02
CO 01
Storing a One-touch Dialing button, and setting the displayed text
for the Self Labeling LCD
1. Press the
PROG
soft button (S1).
2. Press a flexible CO button, or press [NEXT PAGE], and then press
a flexible CO button.
3. Enter .
4. Enter the number to store (max. 32 digits).*1
5. Press [ENTER].
6. Enter the text to store (max. 12 digits).
7. Press [ENTER].
8. Press [CANCEL].
*1 Enter the outside line access number before an outside phone number.
16
Feature Operations

Installation and Setup
Note
RPanasonic assumes no responsibility for injuries or property damage resulting
from failures arising out of improper installation or operation inconsistent with this
documentation.
Attaching a KX-NT505 to the KX-NT553/KX-NT556
The KX-NT505 allows 48 additional flexible CO buttons to
be added to this unit. These buttons are used to seize an
outside line, make a call using One-touch Dialing, or
perform a feature that has been assigned to the key.
1. Open the flat cable cover of
your unit.
2. Attach the KX-NT505 to your
unit with the 2 screws*1.
3. Plug the flat cable into the
connector (A), then bend the
cable slightly as shown (B).
4. Close the cover.
*1 Included with the KX-NT505.
17
Installation and Setup

CAUTION
RBefore you install or uninstall the Add-on 48 key module, turn off the unit by
disconnecting the AC adaptor (if connected) and the Ethernet cable connected
to the switching hub.
Note
RUp to 4 Add-on 48 key modules can be connected. If 2 or more key modules are
connected, an AC adaptor must be connected to the second key module. If only
1 key module is connected, an AC adaptor is not required.
RUse only the Panasonic AC adaptor. See “Optional Accessories”, Page 5.
Attaching the Stand
KX-NT551
1Insert the catches of the stand into the hooks located in the unit.
2Gently push the stand in the direction indicated until it locks into
place. The stand will be mounted.
KX-NT553/KX-NT556/KX-NT505
1Insert the catches (
1
) of the stand into hooks located in the unit.
2Gently push the stand in the direction indicated until it locks into
place. The stand will be mounted in the high position.
Example: KX-NT556
A
18
Installation and Setup

Removing the Stand
KX-NT551
1Remove the stand in the
direction indicated while
pushing the catches of the
stand with both hands as
shown.
KX-NT553/KX-NT556/KX-NT505
1Hold the stand with both
hands.
2Gently rotate the stand in
the direction indicated
until it is released.
Example: KX-NT556
19
Installation and Setup

Connections
To a Switching Hub
To a PC
To a handset jack
(handset)
Optional AC adaptor
AC adaptor
Handset
PCLAN
Ethernet cables
Headset jack
Clamp
KX-NT551
To a switching hub
To a PC
Optional AC adaptor
AC adaptor
Clamp
Headset
Handset
To a handset jack
(handset)
Ethernet cables
EHS jack
Headset jack
20
Installation and Setup