Panasonic NS700 User manual

S:\Phone System Quotes\Quick Reference Guide\Panasonic NCP 500-1000 Quick Reference Guide 3-22-13.docx
Panasonic Phone System
NS700
DT5XX Series Phones
Telephone System / Voice Mail
Quick Reference Guide

Extension List 3
KX-DT543 System Telephone Overview 4-5
Basic Panasonic Telephone Operations 6
Call Transfer 7
Call Forwarding 8
Incoming Call Distribution Groups 9
Off Hook Call Announce 10
Conference Calls 11
Message Waiting Lamp 12
Extension PIN (password) 13
One-Touch Programming 14
Auto Answer/Automatic Callback (Hands Free Answerback) 15
Paging 16
Voice Processing System Operating Instructions:
Voicemail –Quickly Setting Up 17
Logging In 18
Personal Greetings 19
Changing Passwords 20
Changing Subscriber’s Name 21
Message Playback 22
Personal Customer Service Menu 23-24
Message Manager’s Mailbox:
Log In & Recording 25
System Manager Programming 26
Company Greetings & Custom Service Menus 27
Sample Voice Mail Message 28 -29
2

Extension # Name Direct Number
3
SUPPORT OPTIONS
616-844-4444
WWW.ELECTROMEDIAINC.COM

4
Support Options
616-844-4444
www.electromediainc.com

5
Support Options
616-844-4444
www.electromediainc.com

Answering a Call
If the phone is ringing, left the handset or press SP-PHONE.
If the phone is not ringing, lift the handset or press SP-PHONE or press
flashing line
Call Pickup
To answer a call ringing on another extension:
Lift the handset
Dial *41
Dial the ringing extension number
Placing a Call
Lift the handset or press SP-PHONE
Press desired outgoing line or dial “9”
Dial number
Dialing an Extension or Feature Code
Lift the handset or press SP-PHONE
Press Direct Station Selection (DSS) button or dial extension number
or Feature Code number
6
SUPPORT OPTIONS
616-844-4444
WWW.ELECTROMEDIAINC.COM

NOTE: Do not place caller on “HOLD”
Blind Transfer –caller not announced
Press TRANSFER and then dial extension number
or
Press transfer, then press the DSS button then hang-up
or
Press TRANSFER again to return to caller
Screened Transfer –caller announced
Press TRANSFER and dial extension number
or
Press transfer, then the DSS button
Announce the caller then hang-up
or
Press TRNSFER again to return to caller
Transfer to an Outside Number
Press TRANSFER
Select line or dial “9”
Dial outside number
Hang-up
or
Wait for party to answer
Announce caller
Hang-up
or
Press TRANSFER again to return to caller
Transfer to Voice Mail
Press VOICE MAIL TRANSFER and
Press the DSS button then hang-up
or
Dial extension number
7
SUPPORT OPTIONS
616-844-4444
WWW.ELECTROMEDIAINC.COM

Call Forwarding
Lift the handset
Dial *71 (select one of the following)
Dial 0 to forward intercom and outside calls
Dial 1 to forward outside calls only
Dial 2 to forward intercom calls only
Enter code for type of call to be forwarded (select one of the following)
Dial 0 to cancel
Dial 2 for “all calls” (immediately)
Dial 3 for busy calls
Dial 4 when there is no answer
Dial 5 when line is busy or no answer (use this one normally)
Dial destination number (select one of the following)
Dial an extension number
Dial “9” plus an outside number
Dial the Voice Mail extension number (165)
Dial #
Hear tone then hang-up
Extensions with voice mail should be forwarded to voicemail when not forwarded
somewhere else. Example, *7104165# forwards to VM when there is no answer
Call Forwarding Timer for No Answer
Lift handset
Dial *713
Enter desired delay in seconds (2 digits)
Hear tone then hang-up
Note: Default forwarding time is 15 seconds.
The range is 00-99 seconds.
8
SUPPORT OPTIONS
616-844-4444
WWW.ELECTROMEDIAINC.COM

You can log into or out of an Incoming Call Distribution (ICD) group to
control whether you receive calls from the group. Your extension
must be assigned to the ICD group in system programming.
(See system administrator for details)
Log-In / Log-Out
Lift handset
Dial *736
Press 0 to Log-out
or
Press 1 to Log-in
Enter the ICD Group extension number or * for all ICD groups
Hear tone and hang-up
The “Logout” button on your phone will log you out of both Day
and Night calls. Note: Night mode is all times that the office is
closed.
ICD Group Number Name
601 Day Call
602 Night Call
603 Operator Call
9
SUPPORT OPTIONS
616-844-4444
WWW.ELECTROMEDIAINC.COM

During a conversation, you can be informed of a waiting call with a
voice announcement. You can hear the caller’s voice through the
built-in speaker and talk to the call while the current call is continued
using the handset.
To make an announcement to a busy extension:
Dial extension number
or
Press DSS button
Hear busy signal
Press 1
Make announcement
Hang-up
Programming is required to activate this feature.
10
SUPPORT OPTIONS
616-844-4444
WWW.ELECTROMEDIAINC.COM