Panduit Smartzone PViQ Connectivity System User manual

PViQ™ Connectivity System User Manual

PVIQ™ CONNECTIVITY SYSTEM USER MANUAL V 1.0
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Contents
Important Information......................................................................................................8
General Safety Notices................................................................................................8
Injury Precautions ....................................................................................................8
Product Damage Precautions ..................................................................................8
Section 1 – PViQ™ Connectivity System Overview........................................................9
PViQ™ Connectivity Hardware....................................................................................9
Patch Field Hardware...............................................................................................9
Intelligent Modules.................................................................................................10
Patch Cords and Cables ........................................................................................14
Power Supply.........................................................................................................17
Installing/ Connecting PViQ™ Connectivity System to the Management Network ....18
Initial Power Up of PViQ™ Connectivity System .......................................................18
Interacting with the PViQ™ Connectivity System ......................................................19
PViQ™ Connectivity System Interface Unit (IU)........................................................20
Interface Unit (IU) Function Keys...........................................................................20
Identifying the Function Keys.................................................................................20
Operating Modes.......................................................................................................20
Secure Mode..........................................................................................................23
Trace Mode............................................................................................................24
MAC Mode.............................................................................................................25
Learn Mode............................................................................................................26
Maintenance Mode.................................................................................................27
Location Mode........................................................................................................28
Mode Identification Summary.................................................................................29
Port LED Indicators....................................................................................................30
Section 2 – PViQ™ Connectivity System Web User Interface (Web UI).......................32

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Internet Protocol (IP) Address ...................................................................................32
Web Configuration.....................................................................................................32
Supported Web Browsers ......................................................................................32
Logging in to the Web Interface .............................................................................32
PViQ™ Connectivity Web UI Pages..........................................................................32
Login Page.............................................................................................................33
Dashboard Page....................................................................................................33
Patching Page........................................................................................................35
Alarms Page...........................................................................................................42
Logs Page..............................................................................................................43
Network Page.........................................................................................................45
Email Page.............................................................................................................55
Users Page ............................................................................................................58
Section 3 – Simple Network Management Protocol (SNMP).........................................61
SNMP Management Configuration............................................................................61
Section 4 - Accessing the PViQ™ Connectivity System Through the CLI.....................62
Introduction................................................................................................................62
Using the CLI.............................................................................................................62
Telnet into the Panel Manager...............................................................................62
Section 5 – Accessing the PViQ™ Connectivity System Through the Web UI..............65
Logging in to the Web Interface for the First Time.....................................................65
Logging Out...............................................................................................................66
Access Types ............................................................................................................67
User Accounts ...........................................................................................................67
Section 6 – Configuring the PViQ™ Connectivity System Through the Web UI............69
Introduction................................................................................................................69
Entering Panel Configuration Attributes.....................................................................69
Configuring the System for Daylight Saving Time .....................................................72
Configuring the System’s Network Settings...............................................................74

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Configuring the PViQ™ Connectivity System Time...................................................75
Section 7 – PViQ™ Connectivity System Installation Configurations............................78
Introduction................................................................................................................78
Cross-Connect...........................................................................................................78
Cross-Connect Data Center or Edge Solution .......................................................78
Cross-Connect Enterprise or Edge Solution ..........................................................79
Interconnect...............................................................................................................79
Interconnect Data Center or Edge Solution............................................................80
Interconnect Enterprise or Edge Solution...............................................................80
Section 8 – Adding/Removing Connections Using PViQ™ Connectivity Web UI..........82
Introduction................................................................................................................82
Adding a Cross-Connect Connection to the Patch Field............................................82
Individual Port Security Policy Method...................................................................82
Panel Learn Mode Method.....................................................................................84
Removing a Cross-Connect Connection from the Patch Field...................................85
Individual Port Security Policy Method...................................................................86
Panel Learn Mode Method.....................................................................................87
Adding a Copper Interconnect to the Patch Field ......................................................88
Individual Port Security Policy Method...................................................................89
Removing an Interconnect from the Path Field..........................................................90
Individual Port Security Policy Method...................................................................90
Panel Learn Mode Method.....................................................................................91
Adding a Fiber Interconnect to the Patch Field..........................................................92
Individual Port Security Policy Method...................................................................92
Panel Learn Mode Method.....................................................................................93
Clearing a Cross-Connect Security Violation.............................................................95
Clearing a Security Violation for an Unauthorized Remove ...................................95
Clearing a Security Violation for an Unauthorized Add ..........................................95
Clearing a Copper Interconnect Security Violation ....................................................95

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Clearing a Security Violation for an Unauthorized Remove ...................................96
Clearing a Security Violation for an Unauthorized Add ..........................................96
Clearing a Fiber Interconnect Security Violation........................................................96
Clearing a Security Violation for an Unauthorized Remove ...................................97
Clearing a Security Violation for an Unauthorized Add ..........................................97
Section 9 – Adding/Removing Connections Using MAC Mode and PViQ™ I-Cords.....98
Introduction................................................................................................................98
Basic I-Cord Connection............................................................................................98
Basic I-Cord Connection – Incorrect Switch Port.....................................................100
Enhanced I-Cord Connection ..................................................................................102
Enhanced I-Cord Connection – Incorrect Switch Port..............................................105
Fiber I-Cord Connection ..........................................................................................109
Fiber I-Cord Disconnection......................................................................................110
Fiber I-Cord Guided Patching..................................................................................111
Section 10 - Safety, Warranty, Maintenance and Regulatory Information...................113
Safety Warning........................................................................................................113
Warranty Information...............................................................................................113
Maintenance Agreement..........................................................................................113
Regulatory Information ............................................................................................113
Section 11 - Support and Other Resources.................................................................114
Accessing Panduit Support......................................................................................114
Section 12 - Acronyms and Abbreviations...................................................................115
Documentation Feedback ...........................................................................................116
Appendix A: PViQ™ Connectivity Hardware Installation.............................................117
Hardware Installation Overview...............................................................................117
Panel/Tray Mounting and Grounding.......................................................................118
Jack Module Installation ..........................................................................................119
Installing the Interface Units ....................................................................................120
Installing the Mounting Bracket................................................................................121

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Installing the Intelligent Modules..............................................................................123
PM and EM Connections.........................................................................................124
Connection Points................................................................................................125
Connecting the PM to the EM ..............................................................................126
Daisy Chaining EMs.............................................................................................126
Connecting Multiple PMs .....................................................................................126
Connection Diagram ............................................................................................126
Attaching the Power Supply.................................................................................127
Label and Label Cover Installation.......................................................................129
Appendix B: Finding the PViQ™ Connectivity System IP Address .............................131
Finding the IP Address of the Panel Manager.........................................................131
Appendix C: PViQ™ Connectivity CLI Commands .....................................................133
config.......................................................................................................................133
exit...........................................................................................................................135
ping..........................................................................................................................135
quit...........................................................................................................................136
reset.........................................................................................................................136
set............................................................................................................................136
show........................................................................................................................138
start..........................................................................................................................140
stop..........................................................................................................................140
help..........................................................................................................................141
Appendix D: Output Examples of Common CLI Commands.......................................142
Appendix E: Firmware Update Procedure...................................................................145
General Firmware Update Steps .............................................................................145
Creating a Standalone TFTP Server....................................................................145
Downloading the Firmware File to the TFTP Server ............................................146
Executing the Standalone TFTP Server...............................................................146
Web UI Method........................................................................................................147

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CLI Method..............................................................................................................149
SmartZone Connectivity Software Module Method..................................................150
Appendix F: PViQ™ Connectivity System Alarm Categories and Codes....................151
Appendix G: Interacting with the PViQ™ Connectivity System Interface Units...........153
PViQ™ Connectivity System Interface Unit (IU) Overview......................................153
Interface Unit (IU) Function Keys.............................................................................153
Identifying the Function Keys...................................................................................153
Entering Secure Mode.............................................................................................154
Entering Trace Mode...............................................................................................154
Exiting Trace Mode..................................................................................................154
Entering Maintenance Mode....................................................................................155
Maintenance Mode Resets......................................................................................156
Performing a Maintenance Mode Reset ..................................................................157
Exiting Maintenance Mode ......................................................................................157
Appendix H: Changing Your PC to Be a Standalone DHCP Server............................159
Creating a Standalone DHCP Server ......................................................................159
Reconfiguring the Ethernet Port on your PC............................................................160
Connecting the Standalone DHCP Server to the PViQ™ Connectivity System.......166
Logging into the PViQ™ Connectivity System with a Standalone DHCP Server.....167
Appendix I: Configuring the PViQ™ Panel Manager for Deployment with SmartZone
Software......................................................................................................................168
Disabling HTTP through CLI....................................................................................168
Appendix J: Secure Deployment.................................................................................170
TCP and UDP Ports used by the PViQ™ Connectivity System...............................170
Best Practices for Secure Configuration of PViQ.....................................................171
SNMP Agent (SNMP MIB API access) ................................................................171
HTTP (Web GUI) Server......................................................................................172
Telnet CLI Server.................................................................................................172
User Management................................................................................................173

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SNMP Trap Notifications......................................................................................173
Email Alarm Notifications .....................................................................................173
Protocol Access Configuration.............................................................................173
Secure Deployment, General Guidelines.................................................................173
Secure Deployment for SNMPv3 Access Only........................................................174
Secure Deployment for HTTPS Access Only ..........................................................175
Best Practice for Password Complexity/Strength ....................................................177
Best Practice for Secure Physical Deployment........................................................177
Rear Management Ports......................................................................................177
Unused Panel Ports.............................................................................................177
User Interface Buttons .........................................................................................177
Best Practice for Secure Decommissioning.............................................................178

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Important Information
General Safety Notices
Review the following safety precautions to avoid injury and prevent damage to this
product or any products connected to it.
Only qualified personnel should perform service procedures.
Injury Precautions
•Use Proper Power Cord with Panduit Adapter. To avoid fire hazard, use only
the power cord specified for this product.
•Avoid Electric Overload. To avoid injury or fire hazard, do not apply potential to
any input, including the common inputs that vary from ground by more than the
maximum rating for that input.
•Do Not Operate Without Covers. To avoid electric shock or fire hazard, do not
operate this product with covers or panels removed.
•Do Not Operate in Wet/Damp Conditions. To avoid electric shock, do not
operate this product in wet or damp conditions.
•Do Not Operate in an Explosive Atmosphere. To avoid injury or fire hazard, do
not operate this product in an explosive atmosphere.
Product Damage Precautions
•Use Proper Power Source. Do not operate this product from a power source
that applies more than the voltage specified.
•Do Not Operate with Suspected Failures. If you suspect there is damage to
this product, have it inspected by qualified service personnel.

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Section 1 – PViQ™ Connectivity System
Overview
PViQ™ Connectivity Hardware
The Panduit PViQ™ Connectivity Hardware System consists of a patch field and
intelligent modules. The patch panels/trays have 24 data ports and occupy 1 Rack Unit
(RU) space in a standard rack or cabinet. The intelligent modules are removeable
modules that plug into the back of the patch field panels/trays, eliminating the need for
additional RU space for the intelligent connectivity system.
Patch Field Hardware
There are two types of patch field hardware. The PViQ™ Connectivity Patch Panel and
the PViQ™ Connectivity Fiber Tray. There are several variants to each of these two
types of patch fields.
PViQ™ Connectivity Patch Panel
The Patch Panel may be ordered as a copper panel or a fiber panel. Copper or fiber is
programmed at the factory and may not be changed. A copper panel is available as
either flat or angled. A copper flat panel may be ordered as shielded or unshielded. The
copper angled panel may be ordered as shielded or unshielded. The fiber panel is
available as a flat panel only. However, the Fiber Panel is available in single mode or
multimode with LC type data connections or with MPO type data connections.
Figure 1: Flat PViQ™ Connectivity Patch Panel (without data connectors)

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Figure 2: Angled PViQ™ Connectivity Patch Panel (without data
connectors)
PViQ™ Connectivity Fiber Tray
On the Fiber Tray, intelligent modules are accessed from the back of the unit. The Fiber
Tray is available as pre-terminated or field terminated. The tray is available in single
mode or multimode with LC type data connections or MPO type data connections.
Figure 3: Standard PViQ™ Connectivity Fiber Tray (with LC data
connectors)
Intelligent Modules
There are two types of intelligent modules. The Panel Manager (PM) and an Expansion
Module (EM).
Panel Manager
The PM provides the system patch field management interface to the network and the
power source to the system. A PM will support 0 to 4 EMs for power and management
communications. The PM is supplied with a mounting bracket, Ethernet cable and a PM
user Interface Unit (IU).

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Figure 4: PViQ™ Connectivity Panel Manager (with mounting bracket,
patch cord and interface unit)
The PM is a removable module that provides scanning and management capabilities for
patch panels or fiber trays. The PM includes LAN connectors for daisy chaining multiple
PMs. A total of 30 PMs may be daisy chained to access the network via a single LAN
port. An expansion port extends management capabilities and power from the PM to 1,
2, 3, or 4 EMs.
The back of PM has a label showing the MAC Address of the Module. Make a note of
the MAC Address or Bar Code Scanner – it is needed for a later step to log into this
module via the Web UI.
Figure 5: PViQ™ Connectivity Panel Manager Connections and MAC
Address
Expansion Module
The EM provides the panel/tray patch field management interface to the PM and the
power source to the next EM. The EM is supplied with a mounting bracket, Expansion
Port Cable (EPC) and an EM user Interface Unit (IU).

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Figure 6: PViQ™ Connectivity Expansion Module (with mounting bracket,
expansion port cable, and IU)
NOTE: When installing the EPC make sure the cable coming from the PM (or previous
EM) connects into the “Expansion In” port on this EM and the cable going to the next
EM in the chain connects to the “Expansion Out” port on this EM.
Interface Units
The PViQ™ Connectivity IU attaches to the front of the patch panel or fiber tray. This
unit provides access to various operational modes directly from the front of the panel.
There are two types of IU that may be attached to the patch panel. The figures below
show the IU for the Panel Manager and the IU for the Expansion Module.
Figure 7: PViQ™ Connectivity Interface Units (PM Interface Unit and EM
Interface Unit)
When upgrading a PViQ™ Connectivity panel/tray from non-intelligent to intelligent,
remove the blanking center unit and replace it with the appropriate IU before inserting
the associated PM or EM into the rear of the panel/tray.
Each IU has four visual indicators, plus two navigation keys. In addition, the PM IU
includes a Provisioning Port that supports copper Basic and Enhanced Interconnect
Cords. The PM IU and the EM IU are identical except for the provisioning port located

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on the PM IU.
The three indicators on the top (MAC, MODE, TRC) indicate the mode that the
panel/tray is in.
Figure 8: PViQ™ Connectivity PM Interface Unit
Mounting Bracket
Panel Managers and Expansion Modules are connected to the patch panel/tray using
the PViQ™ Connectivity Mounting Brackets. Both the PM and EM use the same
mounting bracket. Mounting brackets, including a built-in securing screw, are included
with each PM and EM.
Figure 9: PViQ™ Connectivity Mounting Bracket (to be used with both
PMs and EMs)
NOTE: The Standard PViQ™ Connectivity Fiber Tray does not require a mounting
bracket. The mounting bracket is built into the Standard PViQ™ Connectivity Fiber Tray.

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Patch Cords and Cables
Enabling the full potential of the PViQ™ Connectivity System requires specific patch
cords and cables.
Standard Shielded Patch Cord
A standard shielded patch cord connects one PM to another PM. Thirty PMs may be
connected together and connected back to one Ethernet LAN port. A 0.5M patch cord is
provided with every PM. Any standard-length patch cord could be used to connect one
PM to another, however, it is recommended to not connect more than 30 PMs to one
LAN port.
Expansion Port Cable (EPC)
The EPC is used to connect the PM to the EM and each successive EM. When
connecting the EPC make sure to connect the “Data Out” on the PM to the “Data In” on
the EM. Then connect the “Data Out” on the EM to the “Data In” on the next EM and so
on. The EPC is available in multiple lengths between 0.18M and 1.1M. A 0.18M EPC is
provided with every EM.
Figure 10: PViQ™ Connectivity EPC
Cross-Connect Patch Cords
The copper cross-connect patch cord connects two PViQ™ Connectivity copper panels.
This cross-connect patch cord is available as shielded or unshielded. These cords
consist of a standard PViQ™ 9-wire patch cord plug on both ends. These cords are
available in various lengths and colors.
Figure 11: Copper Cross-connect Patch Cord

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The fiber cross-connect cord is used to connect between two PViQ™ Connectivity fiber
panels/trays. These cords consist of a standard PViQ™ fiber patch cord plug on both
ends. The Fiber LC cross-connect cords are also available with single-mode or
multimode fiber.
Figure 12: Fiber Cross-connect Patch Cord
Interconnect Patch Cords
The PViQ™ Connectivity System utilizes the following styles of Interconnect Patch
Cords to support connectivity between non- PViQ™ Connectivity enabled ports
(switches with shielded jacks, servers with shielded jacks, etc.) and PViQ™
Connectivity Panels:
1. PViQ™ Connectivity Interconnect Patch Cords (I-Cord)
2. PViQ™ Connectivity Enhanced Interconnect Patch Cords (Enhanced I-Cord)
3. PViQ™ Connectivity Fiber Interconnect Patch Cords (Fiber I-Cord)
NOTE: Advanced provisioning features of the Copper PViQ Connectivity Interconnect
Patch Cords (I-Cords) and Enhanced PViQ Patch Cords (Enhanced I-Cords) are only
available with compatible CDP and LLDP enabled switches when using the
SmartZone Assent and Connectivity Software Modules. SmartZone Asset and
Connectivity Software Modules are compatible with most current major network
equipment manufacturer's switch and router products. For questions about the
compatibility of your specific hardware, please contact Panduit Technical Support.
•1-866-721-5302 (toll-free)
Monday-Friday, 7:30 am – 5:00 pm CST
•[e-mail]
Copper Interconnect cords are RJ45 cords available in enhanced shielded and

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unshielded and basic unshielded. Each interconnect copper cord type is available in
various lengths and colors.
The PViQ™ Connectivity Basic Interconnect Patch Cord (see figure below), also called
the “I-Cord,” consists of a standard PViQ™ 9-wire patch cord plug on one side, and a
special shielded housing on the far end to allow the system to sense double ended
connections and provide visual verification in the PViQ™ Connectivity System.
Figure 13: Basic Interconnect Patch Cord (Copper)
The PViQ™ Connectivity Enhanced Interconnect Patch Cord (see figure below), also
called the “Enhanced I-Cord”, builds on the functionality of the Basic I-Cord by
integrating LEDs directly into the patch cord plug, providing visual verification of
accurate patching and tracing activities. It is available in shielded and unshielded.
The integrated LEDs also make it easy to identify the far end of I-Cords that have been
bunched together and groomed in advance by the installer. The Enhanced I-Cord has a
10-wire plug with separate contacts on each side of an insulation layer.
The Enhanced I-Cord indicates and verifies insertion at the switch port, ensuring that
the correct networking capabilities are provided for this connection. It also guides
removal of interconnect patch cords from both the switch and corresponding PViQ
Connectivity Patch Panel.
The Enhanced I-Cord has a standard PViQ™ 10-wire patch cord plug on one side and a
standard RJ45 plug with a plunger on the far end to allow the system to sense double
ended connections and provide visual verification in the PViQ™ Connectivity System.
The plunger side of the cord also has a green/red visual indicator to enable port tracing
between PViQ™ Connectivity System and network switches via local access or remote
management. This capability allows for direct mapping and verification of end-to-end
patch field connection points.
PViQ™
Connectivity End

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Figure 14: Copper Enhanced Interconnect Patch Cord (Shielded)
The PViQ™ Connectivity Fiber Interconnect Patch Cord consists of a standard PViQ™
fiber patch cord fiber connector on one side, and a standard fiber connector on the far
end to allow the system to sense PViQ™ Connectivity System connections and provide
visual verification in the PViQ™ Connectivity System. The Fiber Interconnect Patch
Cord is available with LC or MPO fiber connectors and with single mode or multimode
fiber. Each Fiber Interconnect Patch Cord type is available in various lengths and are
color coded to the fiber type.
Figure 15: Fiber LC Interconnect Patch Cord (Multimode)
Power Supply
The PViQ™ Connectivity System (one PM and four EMs) uses one 12-volt power
supply. The power supply is connected to the PM in the system.
Figure 16: PViQ™ Connectivity System Power Supply
Plunger and
Visual Indicator
PViQ™
Connectivity End
PViQ™
Connectivity End

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Before applying power to the unit, ensure that you have an appropriate power supply for
your region. Use the following recommended Panduit power supply for your region
listed in Appendix A or a recommended end use LPS power supply where applicable.
Table 1: Power Supply Part Numbers
Region Part Number
North America PVQ-PS12VDC-S
Europe PVQ-PS12VDC-E
United Kingdom PVQ-PS12VDC-U
Japan PVQ-PS12VDC-J
China PVQ-PS12VDC-C
Universal PVQ-PS12VDC-UNI
Installing/ Connecting PViQ™ Connectivity System to the
Management Network
Refer to Appendix A: PViQ™ Connectivity Hardware Installation for installing and
connecting the PViQ™ Connectivity System into the network.
Initial Power Up of PViQ™ Connectivity System
When power is first applied to a new PViQ™ Connectivity System, a series of
diagnostics and firmware updates take place. These updates are automatic and occur
without intervention from the user.
From the user point of view, you will see port LEDs lighting and extinguishing in a series
as the PM synchronizes the firmware revisions of each piece of hardware. When all of
the port LEDs are extinguished, and the System Status (SYS) LED on each Interface
Unit (IU) is solid green (will flash amber every 10 seconds indicating the processors in
the intelligent modules are running), the panel is in “Secure” mode and ready for
operation.
NOTE: If any cables are connected to a port, a RED LED may be lit above that port.
See Secure Violations for more information.

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Figure 17: Secure Mode Status
NOTE: The entire initialization process may take up to 45 minutes to complete for a
complete system (one PM and four EMs). Please be patient during this time and do not
take any further action until Secure Mode status is reached.
Interacting with the PViQ™ Connectivity System
There are several ways to interact with the PViQ™ Connectivity System:
• Through the PViQ™ Connectivity Web UI
• Through the PM or EM IU
• Through the SmartZone Asset and Connectivity Software Modules
• Through the Pan Shell Command Line Interface (CLI) initiated using Telnet
For details on using the PViQ™ Connectivity Web UI, refer to Section 2 – PViQ™
Connectivity Web User Interface, in this document.
For details on using the IUs, refer to Appendix G: Interacting with the PViQ™
Connectivity System Interface Units in this document.
For details on using the SmartZone Asset and Connectivity Software Modules, refer to
SmartZone Software User Manual, which is included as part of the documentation set of
the SmartZone Software Platform. The SmartZone Asset and Connectivity Software
Modules are part of a Windows based Graphical User Interface (GUI) Software Platform
that may be purchased separately from Panduit.
For details on using the CLI, refer to Section 4 -Accessing the PViQ™ Connectivity
System Through the Command Line Interface (CLI).