Panduit DPOE24S1XY User manual

DPoE™ Power Patch Panel
User Manual
For Parts DPOE24U1XY, DPOE24S1XY, DPOE12U1XY
Copyright © 2008 PANDUIT Corp. All rights reserved. No part of this book shall be reproduced, stored in a retrieval
system, or transmitted by any means, electronic, mechanical, photocopying, recording or otherwise, without written
permission from PANDUIT. No patent liability is assumed with respect to the use of the information contained herein.
Although every precaution has been taken in the preparation of this book, PANDUIT assumes no responsibility for
errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained
herein.
Part # PN378E
Published October 2008

PANDUIT®DPoE™ Power Patch Panel User Manual Part Number: PN378E
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SAFETY WARNING
Always observe standard safety precautions during installation, operation and maintenance of this
product. Read the installation instructions before connecting the unit to its power source. There are no
user serviceable parts inside the unit. To avoid the possibility of electric shock, the user should not
perform any adjustment, maintenance or repairs, or open unit. Do not work on the product or connect or
disconnect cables during periods of lightning activity. Ultimate disposal of this product should be handled
according to all national laws and regulations.
WARRANTY
Unless otherwise specified, all products presented in this user's guide are warranted against defects in
material and workmanship for a period of one year from the date of sale to the initial purchaser. PANDUIT
Corp. warrants that its firmware designed by PANDUIT Corp. for use with the product will execute its
functions when properly installed in the product for one year from the date of sale to the initial purchaser.
PANDUIT Corp. does not warrant that the operation of the product or the firmware will be uninterrupted or
error-free. During the warranty period PANDUIT Corp. will, at its discretion, either repair or replace
products that prove to be defective. For warranty service or repair, the product claimed to be defective
must be returned to a service facility designated by PANDUIT Corp. Buyer shall prepay all the shipping
charges to PANDUIT Corp. and if, in the opinion of PANDUIT Corp., the product is defective, PANDUIT
Corp. shall pay shipping charges to return the product to Buyer. However, Buyer shall pay all shipping
charges, duties and taxes for products returned to PANDUIT Corp. from another country.
The products presented in this user's guide are not designed, intended, authorized or warranted to be
suitable for use as components in systems used in any life support or critical applications, including but
not limited to, any applications intended to support or sustain life, any medical applications, any systems
used for commercial transportation or nuclear facilities or any other applications where product failure
could lead to personal injury, death or catastrophic property damage. Accordingly, PANDUIT Corp.
disclaims any and all liability arising out of the use of the products in any life support or critical application.
If buyer uses the product in any life support or critical application, buyer, and not PANDUIT Corp,
assumes full responsibility for such use. Further, PANDUIT Corp. reserves the right to refuse to service
any product used in any life support or critical application, and disclaims any and all liability arising out of
the PANDUIT’S service or refusal to service such product.
The foregoing warranty shall not apply to defects resulting from, buyer-supplied firmware or unauthorized
interfacing, modification or misuse of the product, operation outside of the environmental specifications
for the product, or improper or inadequate site preparation or maintenance by Buyer.
NO OTHER WARRANTY IS EXPRESSED OR IMPLIED. PANDUIT CORP. SPECIFICALLY
DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
THE REMEDIES PROVIDED HEREIN ARE BUYER'S SOLE AND EXCLUSIVE REMEDIES. PANDUIT
CORP. SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT OR OTHER LEGAL
THEORY.
Unless otherwise specified by PANDUIT Corp., opening of this product by unauthorized personnel will
void this warranty.
TRADEMARKS
DPoE™and Ultimate IDare trademarks of PANDUIT Corp. All other trademarks are the property of their
respective owners.

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TABLE OF CONTENTS
SAFETY WARNING........................................................................................................2
WARRANTY ...................................................................................................................2
TRADEMARKS...............................................................................................................2
OVERVIEW.....................................................................................................................6
Features and Benefits ...............................................................................................7
INSTALLATION..............................................................................................................9
Power Requirements.................................................................................................9
Package Contents......................................................................................................9
Panel Mounting Procedure .....................................................................................11
Rack Mounting Instructions ................................................................................11
Grounding Requirements ...................................................................................11
Network Connection................................................................................................12
Connecting the Powered Devices ..........................................................................12
Power Requirements...............................................................................................14
Powering Up the DPoE™ Power Patch Panel .......................................................15
Basic Troubleshooting............................................................................................15
OPERATION.................................................................................................................17
LED Indicators .........................................................................................................17
DPoE™ELEMENT MANAGER SOFTWARE...............................................................19
Hardware and Software Requirements..................................................................19
Installing the DPoE™ Element Manager Software................................................20
Connecting the DPoE™ Element Manager Host Computer to the DPoE™ Power
Patch Panel ..............................................................................................................21
DPoE™ Element Manager Operation.....................................................................21
Graphical User Interface.....................................................................................22
Additions or Changes to UserName/Password...................................................23
Panel Discovery..................................................................................................24
Subnet Search ..........................................................................................25
IP Range Search.......................................................................................25
Provisioning the Panel........................................................................................27
Administering Port and Panel-level Information..................................................31
Edit Panel Information...............................................................................32
Active Port Indicator..................................................................................33
Panel IP Address ..............................................................................34
Panel Attributes.................................................................................34
SNMP Settings..................................................................................34
SNMP Retry......................................................................................35
Trap Settings.....................................................................................36
Copy/Paste/Delete Panel Information.......................................................36
Backup of Panel and Port Information.......................................................37
Restoring Device and Port Information .....................................................38
View Port Information................................................................................39
Edit Port Information .........................................................................40
Export Log.................................................................................................42
View Entire Log.........................................................................................43

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Filter Log Messages..................................................................................43
Export Log.................................................................................................44
Clear Log...................................................................................................44
Refresh the Network...........................................................................................45
Administering E-mail Settings.............................................................................45
Search for Specific Panel(s) or Port(s) ...............................................................46
DPoE™ Element Manager Log Messages.........................................................49
Miscellaneous Settings.......................................................................................50
DPoE™ Power Patch Panel Firmware Update...................................................50
Detailed Description of the Firmware Update.....................................................51
Exiting the DPoE™Element Manager.................................................................52
APPENDIX 1 - INSTALLATION....................................................................................53
Package Contents....................................................................................................53
Panel Mounting Procedure .....................................................................................55
Rack Mounting Instructions ................................................................................55
Networking The Panels (Optional) .........................................................................58
Power Requirements...............................................................................................58
Powering Up the DPoE™ Power Patch Panel .......................................................60
TECHNICAL SPECIFICATIONS...................................................................................62
GLOSSARY..................................................................................................................63
APPENDIX 2 - TFTP SERVER INSTALL.....................................................................64
Figures
Figure 1: DPoE™ Power Patch Panel (Front View) ........................................................6
Figure 2: DPoE™ Power Patch Panel (Rear View).........................................................7
Figure 3: System-Level Opening Screen.......................................................................22
Figure 4: View Panel Screen.........................................................................................31
Figure 5 : View Device Screen – SNMP Settings..........................................................32
Figure 6: Edit Panel Screen ..........................................................................................32
Figure 7: Active Port Indicator Screen...........................................................................33
Figure 8: View All Ports Screen.....................................................................................40
Figure 9: View Individual Port Screen ...........................................................................41
Figure 10: View Message Log Screen...........................................................................43
Figure 11: View Message Log Filter Parameter Screen................................................44
List of Tables
Table 1: Power Supplies Available from PANDUIT.........................................................9
Table 2: Package Contents.............................................................................................9
Table 3: PANDUIT Corporation Contact Information.....................................................10
Table 4: Color-Coded Wire Positions for 802.3af-2003 Compliant Devices..................13
Table 5: Color-Coded Wire Positions for Alternate PoE Devices ...Error! Bookmark not
defined.
Table 6: DPoE™ Power Patch Panel Power Up Sequence..........................................15
Table 7: Basic Troubleshooting Guide ..........................................................................16
Table 8: Panel Status LED Indications..........................................................................17

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Table 9: Port Status LED Indications.............................................................................17
Table 10: Network Status LED Indications....................................................................18
Table 11: PC Minimum Requirements for DPoE™ Element Manager ..........................19
Table 12: DPoE™ Element Manager Log Messages....................................................49
Table 13: DPoE™ Power Patch Panel Firmware Update LED Status..........................52
Table 14: Power Supplies Available from PANDUIT.....................................................53
Table 15: Package Contents.........................................................................................53
Table 16: PANDUIT Corp Contact Information..............................................................54
Table 17: Color-Coded Wire Positions for 802.3af-2003 Compliant Devices................56
Table 18: Color-Coded Wire Positions for Alternate PoE Devices ................................57
Table 19: DPoE™ Power Patch Panel Power Up Sequence........................................60

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OVERVIEW
The DPoE™ Power Patch Panel provides a reliable and cost-effective solution for Power over Ethernet
(PoE) applications, complaint with the IEEE 802.3af-2003 specifications. Each DPoE™ Power Patch
Panel allows centralized powering of up to 24 devices, such as Internet Protocol-based (IP) telephones,
Network Security Cameras, or Wireless Devices, over the same cabling used to provide the Ethernet
connectivity. By eliminating separate power connections to each of the devices, the DPoE™ Power Patch
Panel provides a more cost-effective solution, particularly in cases where the devices are numerous or
local powering is impractical.
The DPoE™ Power Patch Panel can be used in place of current patch panels to inject PoE power into an
ethernet infrastructure without the need for separate passive patch panels.
NOTE: DPoE™ Power Patch Panels cannot be used for analog or non-Ethernet devices.
While the DPoE™ Power Patch Panel may be used as a standalone device, it can be configured and
monitored from a centralized software application, the DPoE™ Element Manager. This management
software application allows network operators to remotely perform routine maintenance and monitoring of
any DPoE™ Power Patch Panels in their network. The DPoE™ Element Manager allows operators to
graphically view and monitor power panel status, fault conditions and per-port power consumption. In
addition, the DPoE™ Element Manager allows the operator to designate power priority to individual ports
within each DPoE™ Power Panel. A higher-level Network Management System (NMS) might then use
this pre-configured information to guarantee mission-critical devices remain operational in the event of
low-power conditions when backed-up through a UPS (Uninterrupted Power Supply).
Figure 1: DPoE™ Power Patch Panel (Front View)

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Figure 2: DPoE™ Power Patch Panel (Rear View)
Features and Benefits
The following table highlights some of the capabilities of the DPoE™ Power Patch Panel along with the
tangible benefit to the network operator.
DPoE™ Power Patch Panel Feature
Benefit
Powers up to 24 devices from a centralized
location
By using PoE, a network operator can more cost-
effectively power Ethernet devices up to 100 m (328
ft.) from the DPoE™ Power Patch Panel. Powering
from a centralized location eliminates the need to
power each device separately, eliminates the need
for separate Uninterruptible Power Supply (UPS) for
critical devices, and allows centralized power
management by the network operator.
Combining PoE Power with patch panel
functionality for Ethernet Connections Other vendors use a separate “Power Hub” architecture, which doesn’t replace the need for
additional non-powered patch panels. The DPoE™
Power Patch Panel combines these two functions
into a 1 RU-high package. This reduces needed
rack space by at least 50% while providing easier
installation without the need for patch cords
between the Power Hub and a non-powered patch
panel.
IEEE 802.3af-2003 Compliant Many currently available in-line PoE powering
options are not standards-based, thus requiring
coordination between each device’s power needs
and the technical capabilities of the in-line powering
unit.
Any port on the DPoE™ Power Patch Panel can
support the 802.3af-2003 standard or the legacy
Cisco powering scheme.

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DPoE™ Power Patch Panel Feature
Benefit
Full power to all ports
With all ports on the panel capable of delivering full
PoE power, there’s no need to load balance across
panels, design special wiring schemes or leave
ports unused in the panel.
Increased System Reliability The DPoE™ Power Patch Panel does not use an
internal fan. Fans reduce the system reliability. In
addition, the eliminated need for separate
“midspan” patch panels increases the network
availability.
Simultaneous support for the Cisco powering
scheme along with the 802.3af-2003 standard By supporting both methods on each port, the DPoE™ Power Patch Panel provides ultimate
flexibility without the need for separate panels for
each powering scheme and without the need to
install separate power modules.
Power Prioritization In the event of low-power conditions, a NMS,
working in conjunction with the DPoE™ Power
Patch Panels, can use the pre-established port
priorities to ensure mission-critical ports on the
network of panels continue to receive PoE power as
long as possible.
Easier Local Management Multi-colored LEDs on the DPoE™ Power Patch
Panel allow technicians to instantly know the status
of each port. Additional LEDs reflect management
and panel status. Identification labels on the front
and rear of the system allow the technician to note
the panel number, the port number and wiring
scheme information for both the Ethernet and PoE
sides of the panel.
Easier Remote Management
The optional DPoE™ Element Manager allows
network operators to easily view and manage a
network of DPoE™ Power Patch Panels using
industry-standard Simplified Network Management
Protocol (SNMP).
Easier Installation By eliminating the need for separate midspan patch
panels and the associated need for patch cord, in a
network-ready 1RU high package, The DPoE™
Power Patch Panel is fast and easy to install.

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INSTALLATION
For 12 and 24-Port Unshielded Power Patch Panels (for 24-Port Shielded Installations, see
Appendix 1)
The DPoE™ Power Patch Panel requires a direct connection to a nominal -48VDC supply. A power
supply may be purchased separately from PANDUIT or other vendors. Installation instructions for the
individual power supply are included with that product. PANDUIT provides multiple individual power
supply options as listed below.
Table 1: Power Supplies Available from PANDUIT
PANDUIT Part Number
Description
DPOEPWRB120Y
120 watt power supply - 48 volt output
DPOEPWRCU
Unmanaged power chassis - supports 3 rectifiers and
optional Network Interface Card (NIC)
DPOEPWRR500
500 watt rectifier for use in the DPOEPWRCU chassis
DPOEPWRR1250
1250 watt rectifier for use in the DPOEPWRCU chassis
CORD-A
Power cord for Australia
CORD-E
Power cord for Europe
CORD-S15
Power cord for North America
CORD-J15
Power cord for Japan
CORD-U
Power cord for the U.K.
Power Requirements
1.) Isolated SELV output with 1500 volt isolation to ground
2.) Minimum 49 volts available at panel to meet IEEE 802.3af specifications
3.) 10 amp
4.) Proper fusing to protect interconnect wire (7.5amp maximum)
Package Contents
Each DPoE™ Power Patch Panel is shipped in a box, which includes the following:
Table 2: Package Contents
Item
Quantity
Notes
DPoE™ Power Patch Panel
1
Wiring Template Label
1
For use on the rear panel of the
DPoE™ Power Patch Panel –
Supports either EIA/TIA 568A or 568B
wire positions.
Quick Installation Instructions
1
PANDUIT Part Number PN370
DPOE™ Installation Worksheet
1
PANDUIT Part Number PN377
Metric and English screws 12 Installation requires six screws. One
bag of six metric screws (M6x1.0x16)
and one bag of six English screws
(12-24x1/2”) are included.

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Item
Quantity
Notes
8 inch grounding strap 1
DPoE™ Support Tools CD-ROM containing:
•DPoE™ Element Manager software
•DPoE™ Power Patch Panel Users Guide
(this document)
•Release Notes
•Application Notes
•
Installation Guides
1
Power connector housing with wire leads
1
This wiring harness is used to
connect the DPoE™ Power Patch
Panel to the 48VDC power supply.
Not used if the panel is powered by
the PANDUIT Power Supply
(PANDUIT Part # DPOEPWRB120Y.)
10 Foot Power Harness 1 Used to connect the –48V A-feed to a
power supply.
Butt splices 2 Two butt splices may be used to
extend the 10 Foot Power Harness.
(Do not exceed a total length of 35
feet).
Verify the above contents arrived in good condition. If not, contact PANDUIT Technical Support.
Table 3: PANDUIT Corporation Contact Information
PANDUIT Technical Support Fax: [phone]
E-mail: [e-mail]
For Installation Instructions in Local Languages
and Technical Support
http://www.panduit.com/Support/Software/index.htm
Worldwide Subsidiaries and Sales Offices
www.PANDUIT.com
Latest Software Updates
http://www.panduit.com/Support/Software/index.htm
IMPORTANT: The DPOE™ Installation Worksheet should be used to record pertinent information
when installing DPoE™ Power Patch Panel(s), particularly if the DPoE™ Element
Manager is monitoring the network. (See Provisioning the Panel for more information
on how this information will be entered in the DPoE™ Element Manager.) The
installer should complete this worksheet.

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Panel Mounting Procedure
WARNING:
Only trained and qualified service personnel should install or service DPoE™ Power
Patch Panels. Before installing or servicing DPoE™ Power Patch Panels or
communication wiring, be aware of the hazards with the associated electrical circuitry.
1. Record the MAC address, printed on a
Rack Mounting Instructions
sticker on the back of the unit, by writing it
in the space provided on the included
Installation Worksheet (PANDUIT part
number PN377).
2. Slip the Wiring Template Label over the
rows of connectors on the back of the
DPoE™ Power Patch Panel, making sure
the proper wiring code is facing out and that the writing is not upside down. One side of the label
indicates EIA/TIA 568A wiring, while the other side is EIA/TIA 568B wiring.
3. Using a screw from the US standard thread screw set
Grounding Requirements
denoted by “01881-38 REV 2,” attach the green and
yellow striped grounding strap to the panel via the
unthreaded hole nearest the power connector. Next,
install the panel into a grounded rack using the
appropriate screw set provided to ensure proper
grounding between the panel and the rack. Finally, attach
the loose end of the grounding strap to the rack within the
same position as the panel.
PANDUIT Structured Ground Kits for Data Center Rack
Grounding can be used to properly ground PANDUIT®
NetRack Rack Systems and racks from most other manufacturers.
4. Record the rack space position on the Installation Worksheet.
ATTENTION: Observe precautions for handling electrostatic sensitive electronic devices
when installing this product. Ensure that you are properly grounded with a wrist strap
or equivalent while making connections to the 110 punch down terminals on the rear
of the product.
Never make any connections to the 110 punch down terminals when power is applied
to the product.
WARNING: The supplied screws are part of a grounding system to ensure that the DPoE™
Power Patch Panel is properly grounded to the rack.
USE ONLY THE SUPPLIED SCREWS TO ATTACH THE PANEL TO THE RACK.

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Network Connection 5. If the DPoE™ Element Manager is not being used
to remotely manage the network of DPoE™
Power Patch Panels, skip to Connecting the
Powered Devices below. Otherwise, using a
standard patch cord (for example, PANDUIT part
number UTPCH3 or UTPSP3), connect the IN
management port on the back of the panel to an
Ethernet switch. A DHCP Server must be on this
network (unless the DPoE™ Power Patch Panel
has been configured for Static IP operation). The
panel may also be directly connect to a PC with
the DPoE™ Element Manager installed, but this
PC must be setup as a DHCP Server.”
6. If multiple panels are being used in the network,
the OUT management port from one panel may
be connected to the IN management port on the
next panel in a daisy chain fashion, as shown.
Once all of the connections are made, the
DPoE™ Element Manager or another Network
Manager will be able to communicate with all the
panels over this daisy chain of connections. (See
Provisioning the Panel for more information.)
Connecting the Powered Devices
7. Remove 1 inch (25.4 mm) of cable jacket being careful not to damage the conductors.
8. Fan out all four twisted pairs in the specified wiring
sequence (see color-coded wiring positions in Table 4:
Color-Coded Wire Positions for 802.3af-2003
Compliant Devices and Table 5: Color-Coded Wire
Positions for Alternate PoE Devices below). The
colors are also displayed on the Wiring Template
Label, already installed on the back of the DPoE™
Power Patch Panel.
The DPoE™ Power Patch panel supports standard IEEE 802.3af-2003 devices as well as alternate PoE
devices consistent with the Cisco legacy devices.
NOTE: The DPoE™ Power Patch Panel can terminate most 22-24 AWG solid or stranded
IWC wire with a .050” (1.27mm) max o.d. either PVC or Plenum rated.

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Table 4: Color-Coded Wire Position Table 5: Color-Coded Wire Positions
for 802.3af-2003 Compliant Devices for Alternate PoE Devices
Pin
Outs
EIA/TIA 568A
Pin
Outs
EIA/TIA 568B
Pin
Outs
EIA/TIA 568A
Pin
Outs
EIA/TIA 568B
5
WHITE/BLUE
5
WHITE/BLUE
5
WHITE/BROWN
5
WHITE/BROWN
4
BLUE
4
BLUE
4
BROWN
4
BROWN
1 WHITE/GREEN 1 WHITE/ORANGE 1 WHITE/GREEN 1 WHITE/ORANGE
2
GREEN
2
ORANGE
2
GREEN
2
ORANGE
3
WHITE/ORANGE
3
WHITE/GREEN
3
WHITE/ORANGE
3
WHITE/GREEN
6
ORANGE
6
GREEN
6
ORANGE
6
GREEN
7
WHITE/BROWN
7
WHITE/BROWN
7
WHITE/BLUE
7
WHITE/BLUE
8 BROWN 8 BROWN 8 BLUE 8 BLUE
9. Lay conductors into the punchdown slots for the specified port using the correct
wiring sequence. Cable jacket removal should be minimized to the extent
possible. Conductor untwist should be within ½” (12.7 mm) of termination.
WARNING: NEVER TOUCH UNINSULATED COMMUNICATIONS WIRING OR TERMINALS
UNLESS THE COMMUNICATION LINE HAS BEEN DISCONNECTED AT THE
NETWORK INTERFACE.
NOTE:
Never install wiring in a slot previously used for a larger gauge wire.
10. Using the recommended punchdown tool (PANDUIT part number PDT110), punch down the
connector into the punchdown slots on the back of the DPoE™ Power
Patch Panel.
INSTALLATION
ADVISORY: Ensure that cabling to powered devices is protected from inductive coupling from
nearby power cables and other sources.
Ensure that powered devices are properly installed and grounded (according to
manufacturer’s recommendations), and all the cabling and connections are isolated
from external surges.
Observe precautions for handling electrostatic sensitive electronic devices when
installing this product. Ensure you are properly grounded with a wrist strap or
equivalent, while making connections to the 110 punchdown terminals on the rear of
the product. Never make any connections to the 110 punchdown terminals when
power is applied to the product.
NOTE: When installing cabling and making connections to the DPoE panel, follow all local
standards, as well as the applicable TIA-942 standards and IEEE 802.3 (Ethernet)
standards.

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Power Requirements
11. If the panel is being powered by a DPoE™ Power Supply (See page 9, Table 1: Power Supplies
Available from PANDUIT for a list of available powering options), skip to Powering Up the
DPoE™ Power Patch Panel Section below, since the DPoE™ Power Supply is equipped with a
matched keyed power connector that will fit the power connector on the back of the panel.
12. If the panel is being supplied by a DPoE™ Power Chassis or a direct 48VDC source, cut the 10-
foot power harness to length then strip the ends of the leads to 5/16” (7.9 mm). Connect the
stripped ends of the power harness into the DPoE™ Power Chassis. If the power harness is not
long enough or the 48VDC source requires a specific connector, strip the ends of the wire to the
same strip length, being careful not to damage the conductors.
13. Using the two butt splices provided with the panel, and paying attention to the polarity of the
supply voltage, crimp the power harness wires to the supply wires. A crimping tool, such as the
PANDUIT part number CT-100, may be used. The provided butt splices (PANDUIT part number
BSV14X) support 14-16 AWG solid or stranded wire.
WARNING:
The power supply connections are polarized.
The DPoE™ Power Panel will not function if power is wired improperly. For
Maximum power the overall length of the wire between the power supply and the
DPoE™ Power Panel must not exceed 35 feet.
NOTE: The included power harness has two wires for the A-feed power only (pins 1 & 2).
The DPoE™ Power Patch Panel supports an optional redundant B-feed power
option, but the terminals and wire leads are not attached to the power harness.
Contact PANDUIT Technical Support for more information about connecting the
redundant B-Feed Power.
14. Lightly tug on the butt spliced connections to verify that the butt splices are secure.
NOTE: Proper fuses need to be equipped when powering DPoE™ devices. (Refer to
installation sheet PN385 for appropriate DPoE™ Power System chassis fuse
selection.
DPoE™
European (EMC)
Warning:
Product is not intended for use in a residential environment. Use of this product in
residential areas may cause electromagnetic interference.

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Powering Up the DPoE™ Power Patch Panel
15. Plug the connector into the back of the DPoE™ Patch Panel.
16. Once power is applied to the unit, the DPoE™ Power Patch
Panel will go through its power up sequence. The following
table describes the behavior of the unit as viewed from the
front and the back.
Table 5: DPoE™ Power Patch Panel Power Up Sequence
Behavior as viewed from the back of the unit
Behavior as viewed from the front of the unit
Both network status LEDs will light amber for two
seconds
The panel status Light-Emitting Diode (LED) will
light red for about 10 seconds. After that, a LED
test sequence of the port status LEDs will take
place, lighting each port status LED amber. It will
appear as if the port status LED is “walking” from
port 1 through port 24.
If there is no cable connected to the IN
management port (Step 5 above), both network
status LEDs will turn off.
If the Patch Panel is configured for Dynamic Host
Control Protocol (DHCP) address assignment
(default configuration) and a cable is NOT
connected to the IN management port on the rear
of the panel, the panel status LED will turn green.
If the DPoE™ Power Patch Panel is configured
for DHCP address assignment (default factory
setting), the network status LED above the IN
management port will stay amber and the
network status LED above the OUT management
port will turn off. This indicates that the panel is
actively requesting address information from the
network. Once this information is received (this
could take up to a minute), the network status
LED above the IN management port will turn on
or start flashing green as data is transmitted and
received.
If the DPoE™ Power Patch Panel is configured for
DHCP address assignment (default factory setting),
the panel status LED will flash amber. This
indicates that the panel is actively requesting
address information from the network. Once this
information is received (this could take up to a
minute), the panel status LED will flash green. (See
Figure 1: DPoE™ Power Patch Panel (Front View)
and Figure 2: DPoE™ Power Patch Panel (Rear
View) for a graphical view of the LEDs on the
DPoE™ Power Patch Panel.)
If the panel were set to static IP addressing rather
than DHCP, the network status LED above the IN
management port will immediately turn green.
If the panel were set to static IP addressing rather
than DHCP, the panel status LED will flash green
and continue flashing as long as power is applied
to the unit.
Basic Troubleshooting
Use the following guide to help resolve problems installing the DPoE™ Power Patch Panel. If the problem
persists, contact PANDUIT Technical Support or a local sales representative. (See Table 3: PANDUIT
Corporation Contact Information, for contact information.)

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Table 6: Basic Troubleshooting Guide
Problem
Possible Causes and Solutions
The panel status LED does not light when power
is applied to the unit. 1. The power supply fuse may be blown. Check the fuse on the DPoE™ Power Patch Panel
power supply.
2. The power connection may be bad. Check the
physical connection and make sure the voltage
polarity is proper.
3. No power is available at the panel. Make sure
the power supply is plugged in and operational.
4. The keyed power connector is not seated
properly. Reseat the power connector.
The patch panel status LED is flashing green but
no power is being applied to the connected
powered device(s). The port status LED over the
port(s) where power should be provided is off.
1. The device is not connected properly to the
DPoE™ Power Patch Panel. Make sure that
the cable to the connected devices is properly
terminated on the panel for the type of power
needed (IEEE 802.3af-2003 or Alternate
PoE)1
2. The cable is not punched down securely. Re-
punch the 110 connections.
.
3. The attached power device is not 802.3af-2003
compliant or legacy Cisco compliant. Make
sure that the attached device meets either of
these standards. Also try to connect the device
to another port to see if it powers on.
4. The port Administration Control setting is set to
OFF in the DPoE™ Element Manager. The
DPoE™ Element Manager must be used to set
the port Administration Control to ON. (See
Edit Port Information,for more information.)
The panel status LED stays solid red after power
is connected and over 20 seconds has elapsed. 1. The power supply voltage is either less than 46 volts or greater than 57 volts. The panel should
be immediately disconnected from power and
the input power should be corrected.
The DPoE™ Power Patch Panel is providing
power to the end device, but there is no data
connection (i.e., the Ethernet connection is not
working).
1. The switch is not properly connected to the RJ-
45 jacks on the front of the panel or the switch.
Check for proper connections and establish the
connections or reseat these if required.
2. The switch port may not be active. Check with
the local IT person to see if this is the case and
correct it.
3. The data pairs (1,2 and 3,6) are not properly
terminated on the rear of the DPoE™ Power
Patch Panel. Re-punch the port(s) and test the
connection again.
1If a port is wired as Alternate POE, both IEEE 802.3af-2003 Powered Devices as well as legacy Cisco
Powered Devices will be detected and get powered up. If a port is wired as POE, only the IEEE 802.3af-
2003 Powered Devices will be detected and get powered up.

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OPERATION
LED Indicators
The DPoE™ Power Patch Panel displays system and port status through the use of LEDs on the front
and rear of each panel. There is one panel status LED on the front left of the panel, 24 individual port
status LEDs above each port, and two network status LEDs on the rear of the unit. These LEDs enable
the technician to see at a glance if either the ports or the panel itself is in alarm. (See Figure 1: DPoE™
Power Patch Panel (Front View) and Figure 2: DPoE™ Power Patch Panel (Rear View) for a
graphical view of the LEDs on the DPoE™ Power Patch Panel.)
The following tables do not include the LED status during powering up the unit. (See page Table 6:
DPoE™ Power Patch Panel Power Up Sequence, for more information on the LED indications during
power up. Table 7: Panel Status LED Indications
LED Color
Panel LED
Status
Description
Status of Power Ports
Off Off No Power is being supplied to the panel. Power is NOT being
delivered to the ports on
the panel.
Green Flashing System operating normally. Power may be delivered
down the ports on the
panel, as configured.
Amber Solid Out of voltage range condition. Less than
46VDC or more than 57VDC is being
supplied to the panel.
Power is NOT being
delivered to any ports on
the panel.
Red Solid The main processor on the panel is NOT
operating properly and power is NOT
being delivered to any ports on the panel.
Power may or may NOT be
delivered to any ports on
the panel, as configured.
Table 8: Port Status LED Indications
LED Color
Port LED
Status
Description
Status of Power Ports
Off
Off
No Powered Device (PD) is connected to
this particular port on the panel.
Power is NOT being
delivered down this port on
the panel.
Amber Solid The panel is determining the PD's power
requirements. This occurs for 5 seconds
after the PD is connected.
Power is NOT being
delivered down this port on
the panel.
Green Solid Port is providing power. Power is being delivered
down this port on the panel.

PANDUIT®DPoE™ Power Patch Panel User Manual Part Number: PN378E
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LED Color Port LED
Status
Description Status of Power Ports
Red Solid The system has failed to determine the
PD power requirements for this port.
Perhaps this PD is not an 802.3af-2003
compliant or Cisco legacy power device.
It could also be a port configured for
802.3af-2003 and an alternate PoE
device has been connected.
Also, pins (4,5) & (7,8) of a connected
non-powered device such as a PC may
be terminated in such a way that the
power patch panel attempts to detect it as
a PD. The Element Manager may be
used to turn detection off (see Element
Manager section) to this port so no further
checks occur. The LED will extinguish.
This may also be an indication of a short
in the wiring. The connections at both
ends of the horizontal cabling should be
checked to ensure proper wiring has been
followed.
Power is NOT being
delivered down this port on
the panel.
Table 9: Network Status LED Indications
LED Color Network LED
Status
Description Notes
Off Off No connection to the management
system. If the system is otherwise operating normally and an
Ethernet 10/100 cable is
connected, this could be an
issue with the panel's
management interface.
Green
Flashing
The management link on the
DPoE
™
Power Patch Panel is configured correctly
and communication messages are
currently being processed.
Normal operation.
Green
Solid
The management link on the DPoE™
Power Patch Panel is configured
correctly, but no communication
messages are currently being processed
(i.e., the link is idle).
Normal operation.
Amber Solid The panel is currently trying to acquire
DHCP address information from the
network.
If this persists for more
than a minute or two, the
daisy chain of connections
between multiple panels
may be incorrect or there
are problems at the DHCP
server.

PANDUIT®DPoE™ Power Patch Panel User Manual Part Number: PN378E
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DPoE™ ELEMENT MANAGER SOFTWARE
The DPoE™ Element Manager software is used to remotely control, configure and monitor a DPoE™
Power Patch Panel within a network. Once installed on a shared or dedicated Windows-based Personal
Computer (PC), the DPoE™ Element Manager can be used to manage an entire network of DPoE™
devices. The DPoE™ Element Manager is on a CD-ROM included with the DPoE™ Power Patch Panel.
NOTE:
The DPoE™ Power Patch Panel does not require the DPoE™ Element Manager
software to operate. Installed power patch panels will source PoE power without the
software. Software provides an optional enhanced level of remote management,
monitoring and maintenance for a single device or an entire network of DPoE™
devices. (Latest updates at http://www.panduit.com/Support/Software/index.htm)
Hardware and Software Requirements
Table 10: PC Minimum Requirements for DPoE™ Element Manager
Hardware Processor PC with 300 megahertz (MHz) Pentium
®
-class processor or
equivalent
RAM
128 MB of RAM, 256 MB recommended
Hard Disk Space
45 MB of available hard disk space
Network Access
10/100 Ethernet card
CD-ROM Drive
Software
Operating System
Any
•Windows®Vista™
of the following:
•Windows®XP Professional (Service Pack 1 or later),
•Windows XP Home Edition (Service Pack 1 or later),
•
Windows 2000 (Service Pack 4 for Windows 2000).
Support Applications 1.) Microsoft .NET Framework 1.1 Redistributable or later
2.) Microsoft Data Access Component version 2.7 or later
(See notes below)
Display Settings For XP Professional or Home Edition:
•Settings: 1024x768 or larger
•Color Quality: Medium (16-bit) or higher
•Advanced: Normal Size Fonts (96dpi) REQUIRED
•Appearance: Font Size Normal REQUIRED
For Windows 2000:
•1024x768x32K colors
Small Fonts REQUIRED (Normal 96dpi)
NOTE:
If Microsoft .NET Framework version 1.1 or Microsoft Data Access Components is not
currently installed on the PC, the user will be prompted to install these software
packages first before installing the DPoE™ Element Manager. The DPoE™ Element
Manager will not operate correctly without these two support applications being
installed on the same PC.
Microsoft .NET Framework cannot currently be installed on 64-bit computers.

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Installing the DPoE™ Element Manager Software
The DPoE™ Element Manager is installed by running the setup program on the DPoE™ Power Patch
Panel Support Tools CD-ROM, included with the DPoE™ Power Patch Panel. Once the CD-ROM is
placed in the personal computer's CD-ROM drive, the setup program will automatically run and will give
the user the choice to install the DPoE™ Element Manager software or choose from other selections.
When selected, the installation software will first verify the necessary support software is available on the
computer or will prompt the user to determine whether these packages should be installed along with the
DPoE™ Element Manager (refer to Table 11: PC Minimum Requirements for DPoE™ Element Manager
for more information).
NOTE:
If the CD does not autorun, browse the root directory of the CD and double-click on
the file “Launch.exe”.
Once all required support software is installed, the installation screen will be displayed.
For security purposes, the
network operator will then be
given the opportunity to
restrict the DPoE™ Element
Manager to the
administrator UserName
only (default) or whether
other users of this PC can
access it. Once this selection
is made, the installation
process completes in only a
few minutes.
After the DPoE™ Element Manager installation completes, exit the DPoE™ Power Patch Panel Support
Tools CD, remove the CD-ROM from the CD-ROM drive, and store it in a safe place. Next, launch the
DPoE™ Element Manager application via the icon on the desktop.
The splash screen will appear. When prompted, UserName: administrator, Password: Panduit (password
is case sensitive and should be changed from this default)
NOTE: The DPoE™ Power Patch Panel Support Tools CD-ROM also includes the option to
uninstall the DPoE™ Element Manager.
Critical updates to the support programs may occasionally come from Microsoft
Corporation. The Windows Update option from the PC’s START Menu can be used to
periodically check for such updates.