panel PSG2-EM Series User manual

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Panel PC PSG2-EM series
Intel®N3350 / Intel®N4200
Capacitive touchscreen
User’s manual
Version 1.1
All information contained in this manual, including all photographs, illustrations and software, is protected under international copyright laws, with all
rights reserved. No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written
consent from Panel S.r.l. The information contained herein is believed to be accurate as of the date of publication; however, Panel S.r.l, makes no
warranty, ex- pressed or implied, with regard to the products or documentation contained within this manual. Panel S.r.l. reserves the right to change
the contents of this manual without notice. Panel shall not be liable for direct, indirect, special, incidental, or consequential damages arising out of the
use of any product, nor for any infringements upon the rights of third parties, which may result from such use. Any implied warranties of
merchantability or fitness for any particular purpose is also disclaimed. Soft- ware names, hardware names and trademarks are registered by their
respective companies.

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Chapter 1: Preface
1.1 Safety rules................................................................................................................4
1.2 Product checking...................................................................................................4
1.3 Package content....................................................................................................5
1.4 Declaration of conformity..................................................................................5
1.5 Warranty and RMA................................................................................................6
1.6 Technical support and assistance................................................................6
Chapter 2: Technical data
2.1 Introduction..............................................................................................................7
2.2 Products specifications.....................................................................................7
2.3 Bespoke front graphic customization........................................................7
2.4 Touchscreen specifications............................................................................8
2.5 Mechanical dimensions.....................................................................................9
2.6 Mechanical cut-out..............................................................................................10
2.7 Chemicals and solvents resistance..............................................................11
Chapter 3: Installation and wiring
3.1 Mounting distance................................................................................................12
3.2 Inclined mounting..................................................................................................12
3.3 Fasten PSG2............................................................................................................13
3.4 Connecting DC power.......................................................................................14
3.5 Connecting AC power.......................................................................................14
3.6 Functional ground................................................................................................15
Chapter 4: Hardware upgrade
4.1 Removing the rear cover…………………………………………………………………. 16
4.2 RAM installation.....................................................................................................16
4.3 HDD-SSD installation..........................................................................................17
4.4 Mini PCI-E and M.2 module installation.....................................................18
4.5 WI-FI module installation...................................................................................19
Chapter 5: Jumpers and connectors
5.1 Motherboard layout…………………………………………………………………………. 20
5.2 PSG2 I/O connectors..........................................................................................22
5.3 Motherboard jumpers setup...........................................................................23

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Chapter 6: System setup
6.1 Installing operating system............................................................................. 24
6.2 Bios setup..................................................................................................................24
6.3 Touchscreen driver and calibration............................................................24
Chapter 7: Maintenance
7.1 Cleaning......................................................................................................................25
7.2 Lithium battery........................................................................................................25
7.3 Spare parts...............................................................................................................25

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Chapter 1: Preface
1.1 Safety rules
All the Panel PC PSG2 series have been designed and built taking into account all the issues associated with an
industrial environment such as that where it is necessary to ensure the operation of the system in the presence of
vibration, moisture, dust and critical heat conditions.
Only skilled staff must make any job on the device, only after having fully read and understood the safety instructions.
Before installing and using the device, note the following precautions:
-Read all instructions carefully.
-Do not place the unit on an unstable surface, cart, or stand.
-Avoid using the system near water, in direct sunlight, or near a heating device.
-To prevent electrical shock or equipment damage, unplug the power cord from the power supply prior to
installing or wiring the PC.
-Do not disassemble or modify the Panel PC. Doing so may cause a fire or an electric shock.
All tasks such as the installation, commissioning and servicing of devices are only permitted to be carried out by
qualified personnel. Qualified personnel are those familiar with the transport, mounting, installation,
commissioning and operation of devices who also have the appropriate qualifications. National accident
prevention regulations must be observed.
1.2 Product checking
Preliminary operations to be made as soon as you receive the PANEL product:
-Check if the packing hasn’t undergone any damage due to transport.
-Verify if the packing contents correspond to the delivery note.
The product model, code and serial number are shown on the identification plate which is positioned on the rear.
If serious damages or inconsistency are found between the packing contents and the delivery note, please contact the
PANEL SRL sales department immediately.
It’s advisable to keep the original packing in order to use it for possible transports back in assistance.

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1.3 Package contents
The following items are included in the PSG2 unit’s package. Before using the PSG2, please check all the items match
the manual list.
1.4 Declaration of conformity
CE Mark, product complies with all applicable directives and their harmonized EN standards.
Doc. Int. Panel: 29102014
The products herewith complies to the requirements of:
-Low voltage directive 2006/95/EC
-EMC Directive 2004/108/EC
-RoHS Directive 2011/65/EU
-Carries marking
-EMC: EN 55022:2010 Class B
-EMC: EN 55024:2010 Class B
-LVD: EN 60950-1:2006+A11:2009+A1:2010+A12:2011
-LVD: EN 62311:2008
-LVD: EN 62479:2010
-RoHS EN 50581:2012
-Energy Use: Regulation (EC) no. 617/2013
-Energy Use: Regulation (EC) EN 62623:2013
UL Mark, product complies with all applicable directives and their harmonized EN standards.
PENDING
PSG212/227 DC power supply
Qty 1 Panel PC
Qty 1 Quick guide
Qty 1 Connector DC supply
Qty 4 Retaining clips (with size up to 17”)
Qty 6 Retaining clips (with size 18.5”/ 21.5”)
Qty 8 Retaining clips (with size 27”)
PSG212/227 AC power supply
Qty 1 Panel PC
Qty 1 Quick guide
Qty 1 Power cable (IT) 1.8m
Qty 4 Retaining clips (with size up to 17”)
Qty 6 Retaining clips (with size 18.5”/ 21.5”)
Qty 8 Retaining clips (with size 27”)

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1.5 Warranty and RMA
Panel manufactures new products that are in accordance with industry standard. Panel warrants that products will be
free from defect in material and workmanship for 2 years, beginning on the date of invoice by Panel.
PANEL will engage to repair or eventually replace, at its discretion, the whole device or its components, which show
construction defects or malfunction if these are pointed out in writing during the warranty period.
The warranty is limited to the repairing of the defective product at our headquarters or, according to PANEL
indisputable judgment, to the replacement of the product itself.
The product under warranty must reach our headquarters equipped with the indication of the anomaly found and with
the relevant authorization number (RMA form). PANEL, doesn’t carry out any repair of products if this has not been
previously authorized by the company itself.
The transport charges must be borne by the customer.
Customers must collect all the information about the problems encountered and note anything abnormal or, print out
any on-screen messages, and describe the problems at Panel RMA Service. Contact Panel service at: su[email protected]t
1.6 Technical Support and Assistance
About technical support and assistance, visit Panel’s website at www.panel.it

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Chapter 2: Technical data
2.1 Introduction
Panel PC fanless extremely compact. The PSG2-EM is provided with Intel®N3350, Intel®N4200 CPU.
The front panel is a tempered IP66 glass supplied with projected capacitive multi-touch screen
2.2 Products specifications
Models
PSG212
PSG215
PSG216
PSG217
PSG218
PSG222
PSG227
Technology construction
Projected capacitive
Display size
12.1"
15.0"
15.6"
17.0"
18.5”
21.5"
27.0"
Resolution
800x600
1024x768
1366x768
1280x1024
1366x768
1920x1080
1920x1080
Brightness
450 cd/m²
500 cd/m²
300 cd/m²
350 cd/m²
300 cd/m²
250 cd/m²
350 cd/m²
Contrast
700:1
1500:1
500:1
1000:1
1000:1
1000:1
3000:1
Max colors
16.7 millions
16.7 millions
16.7 millions
16.7 millions
16.7 millions
16.7 millions
16.7 millions
Touchscreen
Projected capacitive
EM board
Chipset
Intel® Apollo Lake
CPU
Intel® Celeron® N3350 DC 1.1 GHz, Intel® Pentium® N4200 QC 1.1 GHz
RAM
2x DDRL3 SO-DIMM 1866 MHz up to 16 GB
I/O ports
2x Gigabit LAN, 1x HDMI, 1x VGA
1x RS232, 3x RS232/422/485, 4x USB 3.0, 1x Line Out, 1x Mic-in, 2x PS/2 ports
Expansions
1x Mini PCI-E fullsize, 2x M.2 slots
Storage
C-Fast cards
-----
SSD
32, 64, 128, 256 GB size: 2.5”
Operating System
Windows 10 Enterprise LTSB 2016, 10 Enterprise LTSC 2019, 10 PRO, Linux
Mounting
Panel mounting
Protection grade
IP 66 (frontal)
Dimensions (WxHxD) mm
335x270x81
390x315x81
430x275x86
455x355x86
500x320x86
579x367x83
675x415x88
Weight
3,5 Kg
4,5 Kg
6 Kg
6 Kg
7,5 Kg
8 Kg
10 Kg
Rated input voltage
24 VDC 110 –230 VAC
Input voltage limits
9…..36 VDC 90…..264 VAC
Typical Power
25 W
28 W
28 W
32 W
35 W
35 W
45 W
Operating Temperature
0° ÷ 50 °C
Cooling Type
Fanless
Conformity
CE, UL pending
2.3 Bespoke front graphics customization
Optional, provided on request

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2.4 Touchscreen specifications
Scope: The specification is for projected capacitive touchscreen
Features
Type: Projected capacitive
Input Mode: Finger
Environmental Characteristics
Operation temperature: -20 °C ~ +70 °C; Humidity 20% RH ~ 85% RH Non Condensing
Storage temperature: -40 °C ~ +80 °C; Humidity 10% RH ~ 90% RH Non Condensing
Optical Characteristics
Transparency: 90% ± 3% (Measured by BYK-Gardner)
Haze: < 2%
Electrical Characteristics
Linearity: X≦1.0%, Y≦1.0%
Insulation: ≧100MΩ/25V(DC)
Response: According to Integration time of controller
Mechanical Characteristics
Total Thickness: 2.45±0.30 mm
Operating force specifications: Finger=≦10g
Impact: 25.0 mm DIA. Steel Ball/67g, height=30 cm, 1 time, impact at center area
Static Load: 5000g within 10cm2area for 30 sec
Hardness: 7H pencil, pressure 750g/45°
Tail peeling: 800g/cm by vertical 90° for 30sec
Reliability
Constant temperature /Humidity: 70°C X 90%RH, 120 hrs and normalized for 4 hrs
Heat cycle: 70°C /120 hrs and normalized for 4 hrs
Cold cycle: -40°C /120 hrs and normalized for 4 hrs
Thermal Cycle: -40°C ~80℃[60 min./cycle] *10 cycles and normalized for 4 hrs
Durability
Knock Test: 100,000,000 times
PSG2 projected capacitive touch controller
Tecnology: allow 10 finger multi-touch
Power Requirements: 3.5V~5.5V typical 5V, 100mA max.
Operating Temperature: -25 to 85 ℃
Storage Temperature: -25 to 85 ℃
Relative Humidity: 95% at 60 ℃, RH Non-condensing
Interface: USB: 1.1 Full Speed
Resolution: 4096×4096 resolution
Report rate: USB: Max. 100 points/sec
Response time: Max. 25 ms
MTBF: 200,000 hrs

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2.5 Mechanical dimensions
PSG2 display units with retaining clips
All dimensions are specified in mm
Display size
Model
A
B
C
D
E
F
G
H
I
L
12.1”projected capacitive touch
PSG212
335
270
6
3.5
305
312
75
0
230
247
15.0” projected capacitive touch
PSG215
390
315
6
31
305
367
75
0
230
292
15.6”projected capacitive touch
PSG216
430
275
6
51
305
407
80
0
230
252
17.0” projected capacitive touch
PSG217
455
355
6
63.5
305
432
80
16
230
332
18.5” projected capacitive touch
PSG218
500
320
6
86
305
477
80
12
230
297
21.5”projected capacitive touch
PSG222
579
367
8
125.5
305
556
75
16
230
344
27.0”projected capacitive touch
PSG227
675
415
8
172.5
305
650
80
80
230
390

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2.6 Mechanical cut-out
All dimensions are specified in mm
The cut-out tolerance values are +1 mm / -1 mm
Display size
Model
X
Y
Zmin
Zmax
Number of retaining clips
12.1”projected capacitive touch
PSG212
315
250
2
6
4
15.0” projected capacitive touch
PSG215
370
295
2
6
4
15.6”projected capacitive touch
PSG216
410
255
2
6
4
17.0”projected capacitive touch
PSG217
435
335
2
6
4
18.5” projected capacitive touch
PSG218
480
300
2
6
6
21.5”projected capacitive touch
PSG222
559
347
2
6
6
27”projected capacitive touch
PSG227
653
393
2
6
8

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2.7 Chemical and solvent resistance
Aluminum panel overlay
The panel overlay withstands 24 hours exposure to the following reagents at 50 °C without visible staining
The panel overlay is not resistant to the following chemicals:
Projected capacitive touchscreen
The touch panel is securely affixed onto the frontal glass. The glass is much more resistant to corrosion than most
materials, so much so that it is easy to think of it as corrosion-proof.
Optional graphic customization
The graphic painted customization is not resistant to the following chemicals:
Concentrated mineral acids
Concentrated caustic solution
High pressure steam at over 100 °C
Benzyl alcohol
Methylene chloride
1.1.1. Trichloroethane
Aliphatic hydrocarbons
Benzene
Cyclohexanol
Diethyl ether
Ethanol
Acetaldeyde
Acetone
Acetic acid <50%
Battery acid
Diacetone Alcohol
Dioxan
DS2 Decontamination fluid
Fabric conditioner
Acetonitrile
Alkalicarbonate
Ammonia <40%
Bichromate
Blown castor oil
Ethylacetate
Fluorochlorohydrocarbons
Glycerine
Glycol
Isopropanol
Methanol
Ferric chloride <30%
Formic acid <50%
Hydrochloric acid <10%
Hydrogen peroxide <25%
Isophorone
Lactic acid
Methylethylketone
Nitric acid <10%
Linseed oil
Paraffin oil
Petrol
Potassium
Ferrocyanide/ferricyanide
Silicone oil
Perchloroethylene
Toluene
Triacetin
Trichloroethylene
Xylene
Phosphoric acid <30%
Potassium carbonate
Sodium hypochlorite <20%
Sulphuric acid <10%
Washing powders
Water
Sea water
Cutting oil (Hysol X)
Diesel oil
Turpentine substitute
Universal brake fluid
Caustic soda <2%
Concentrated mineral acids
Concentrated caustic solution
High pressure steam at over 100 °C
Benzyl alcohol
Methylene chloride

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Chapter 3: Installation and wiring
3.1 Mounting distance
For easier maintenance, operation, and improved ventilation, be sure to install the PSG2 away from adjacent structures
and other equipment. See the following drawings. Be sure that the ambient operation temperature and the ambient
humidity are within their designated ranges.
All dimensions are specified in mm
3.2 Inclined mounting
When installing the PSG2 in a slanted panel, the panel face should not incline more than 30°
30°
When installing the PSG2 in a slanted panel, and the panel face inclines more than 30°, the surrounding air temperature
must not exceed 40°C. You may need to use forced air cooling (fan, A/C) to ensure the surrounding air temperature is
40°C or below.

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3.3 Fasten PSG2
Insert the PSG2 into the panel cut. When inserted, fix the Panel PC as shown:
(1) Insert each of the fasteners, as shown.
(2) Be sure to pull the fastener back until it is flush with the rear of the attachment hole.
(3) Tightening the screws with too much force can damage the PSG2 unit’s case
The torque required to tighten these screws is 0.5 Nm.

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3.4 Connecting DC power
Warning!
All supplied power must be disconnected before removing device covers or components or installing/removing
accessories, hardware or cables.
The power cable must be disconnected from the device and from the voltage supply.
Verify the correct rated input 24 VDC, input voltage limits 9…..36 VDC.
The DC power cable must be secured in the terminal block (power connector) as shown in the image. Wires with a
cross section of 0.75 mm2to 2.5 mm2.
3.5 Connecting AC power
Warning!
All supplied power must be disconnected before removing device covers or components or installing/removing
accessories, hardware or cables.
The power cable must be disconnected from the device and from the voltage supply.
Verify the correct rated input 110 - 230 VAC, input voltage limits 90…..264 VAC.

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3.6 Functional ground
Grounding concept Functional ground is a current path of low impedance between electrical circuits and ground. It is
used, for example, to improve immunity to disturbances and not necessarily as a protective measure. It therefore
serves only to deflect disturbances, not to provide any kind of protection against electric shock.
This device comes equipped with two functional ground connections:
-Power supply
-Ground connection
To guarantee safe conductance of electric disturbances, the following points must be observed:
The device must be connected to the central grounding point in the control cabinet using the shortest route possible.
A cable with a minimum cross section of 2.5 mm² per connection should be used.
All data cables connected to the device must be shielded.
For between the line and ground, select a power supply that is low in noise. If there is an excess amount of noise,
connect an insulating transformer.
To increase the noise resistance quality of the power cord, simply twist each power wire before attaching the ring
terminal. To avoid excess noise, make the power cord as short as possible.
This section describes the precautions for grounding the PSG2 unit:
1) Exclusive grounding (BEST)
2) Exclusive grounding (OK)
3) Common grounding (NOT OK)
Important!
The motherboard ground and others devices is connected with PSG2 ground.

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Chapter 4: Hardware upgrade
4.1 Removing the rear cover
Warning!
Disconnect the power supply to the Panel PC (disconnect the power cable).
Isolate the system from all potential sources of electrical power!.
Discharge any electrostatic charge on the ground connection
4.2 RAM installation
RAM Memory slots
Unscrew the six screws used to hold the rear
cover in place, and remove the rear cover.
RAM slots installation area
Internal view

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SO-DIMM slot supports two 204-pin DDR3 (Double Data Rate 3) SO-DIMM slots.
Step.1)
Align a SO-DIMM on the slot such that the notch on the SO-DIMM matches the break on the slot.
The SO-DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the SO-
DIMM if you force the SO-DIMM into the slot at incorrect orientation.
Step.2)
Firmly insert the SO-DIMM into the slot until the retaining clips at both ends fully snap back in place and the SO-DIMM is
properly seated.
4.3 HDD-SSD installation
Unplug the two SATA cables. Then,
unscrew the two screws marked above.
On the sides of the drive bay there are
two more screws that lock the SSD unit
SATA SSD installation area

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4.4 Mini PCI-E and M.2 module installation
Mini PCI-E slot Mini PCI-E device Mounting screw M.2 slots M.2 device Mounting screw
There is one mini-PCIe slot and two M.2 slots on this motherboard.
mini-PCIe slot:
MINI_PCIE1 (mini-PCIe slot; half/full size) is used for PCI Express mini cards.
M.2 slots:
M2_1 slot (Key M) supports type 2242/2260/2280 M.2 SATA3 6.0 Gb/s module
M2_2 slot (Key E) supports type 2230 WiFi/BT module
Installing an expansion card
1) Before installing the expansion card, please make sure that the power supply is switched off or the power cord is
unplugged. Please read the documentation of the expansion card and make necessary hardware settings for the
card before you start the installation.
2) Remove the system unit cover (if your motherboard is already installed in a chassis).
3) Remove the bracket facing the slot that you intend to use. Keep the screws for later use.
4) Align the card connector with the slot and press firmly until the card is completely seated on the slot.
5) Fasten the card to the chassis with screws.
6) Replace the system cover
Mini PCI-E module mounting
M.2 module mounting

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4.5 WI-FI module installation
Mini PCI-E slot Mini PCI-E device Mounting screw M.2 slots M.2 device Mounting screw
Installing an expansion card
1) Before installing the expansion card, please make sure that the power supply is switched off or the power cord is
unplugged. Please read the documentation of the expansion card and make necessary hardware settings for the
card before you start the installation.
2) Remove the system unit cover (if your motherboard is already installed in a chassis).
3) Remove the bracket facing the slot that you intend to use. Keep the screws for later use.
4) Align the card connector with the slot and press firmly until the card is completely seated on the slot.
5) Fasten the card to the chassis with screws.
6) Connect the antenna cable to the main connector of the device:
7) Replace the system cover
WI-FI module installation area
(Mini PCI-E module)
WI-FI module mounting
(M.2 module)

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Chapter 5: jumpers and connectors
5.1 Motherboard IMB-156 layout