Elo TouchSystems 1939L User manual

Touchmonitor User Guide
1939L 19” LCD Rear-Mount Touchmonitor

EloTouch Solutions
19” LCD Rear-Mount Touchmonitor
Optional Power Brick
User Guide
Revision C
P/N E824781
Elo
T ouch Solutions
1-800-ELOTOUCH
www.elotouch.com

Copyright © 2012 ELOTouchSolutions.
All Rights
Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computerlanguage, in any form or by any means,
including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise
without prior written permission of ELOTouchSolutions.
Disclaimer
The informationin this document is subject to change without notice. ELOTouchSolutions
and its Afffiliates makes no representationsor warranties with respect to the contents
herein, and specificallydisclaims any implied warranties of merchantability or fitness
for a particular purpose. ELOTouchSolutionsreserves the right to revise this publication
and to make changes from time to time in the content hereof without obligation of ELO
TouchSolutionsto notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, (logo), and IntelliTouch (logo), and ELO(logo)are trademarks of ELOTouch
Solutions. Windows is a trademark of the Microsoft group of companies. Other product names
mentioned herein may be trademarks or registered trademarks of their respective companies. ELO
TouchSolutionsclaims no interest in trademarks other than its own.

Table of Contents
Chapter 1
Introduction 1
Product Description 1
Precautions.................................................................1
Chapter 2
Installation and Setup 2
UnpackingYour Touchmonitor ....................................2
Interface Connection .................................................4
Power Requirements..................................................4
Product Overview.......................................................5
Main Unit ..............................................................5
Rear View.............................................................5
Installing the Driver Software......................................6
Installing the Serial Touch Driver (not
applicable to
Acoustic Pulse Recognition and IntelliTouch Plus
monitor) ................................................................7
Installing the Serial Touch Driver for Windows
7, Windows Vista, Windows XP, Windows 2000,
Me, 98/95 and NT 4.0 .....................................7
Installing the Serial Touch Driver for
Windows 3.1 and MS-DOS ............................8
Installing the USB Touch Driver............................8
Installing the USB Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000,
Me, 98/95 and NT 4.0 .....................................9
Chapter 3
Operation 10
About Touchmonitor Adjustments...............................10
Rear Panel Controls.............................................11
Remote OSD Buttons(option) ..............................11
Controls and Adjustment............................................12
On Screen Display (OSD) Menu Functions..........12
On Screen Display (OSD) Control Options ..........13
Preset Modes .......................................................14
Power ...................................................................15
IntelliTouch Plus Touch Technology............................16
Gesture Support.........................................................17
Chapter 4
Troubleshooting 18
Solutions to Common Problems.................................18
Appendix A
Native Resolution .......................................................19
Appendix B
Touchmonitor Safety...................................................21
Care and Handling of Your Touchmonitor ...................22
Appendix C
Touchmonitor Specifications.......................................23
19" LCD Touchmonitor (1939L) Dimensions...............24
Regulatory Information 26
Warranty 29

1-1
C H A P T E
R
1
I
NTRODUCTION
Product Description
Your new touchmonitor combines the reliable performanceof touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flowof
information between a user and your touchmonitor.
This LCD monitor incorporates a 19” color active matrix thin-film-transistor(TFT) to provide
superior display performance. A maximum resolution of SXGA 1280 x 1024 is ideal for
displaying graphics and images. Other outstanding features that enhance this LCD monitor’s
performance are Plug & Play compatibility, and On Screen Display (OSD) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize tF
he life of your unit. SeeAppendix B for more information on touchmonitor safety.

2-2
C H A P T E
R
2
INSTALLATIONAND
S
ETUP
This chapter discusses how to install your LCD touchmonitorand how to install the driver
software.
Unpacking Your Touchmonitor
Check that the following items are present and in good condition:
LCD monitor Video cable USB cable
Elo
QuickStart
CD
Software
Serial cable CD + Quick Install Guide
(Exclude APR & IntelliTouch Plus model)
Power Adapter Brackets
(Exclude NPB model)

2-3
Power cable for Japan models (exclude NPB models)
Japanese/PSE power cable Adapter/Terminal
Power cable forAsia models (exclude NPB models)
and
and
or or
China/CCC power cable Taiwan/BSMI power cable Korea/KC power cable
Powercable forWorldwide models (exclude NPB models)
USA/UL Power cable Europe/VDE power cable

3-4
Interface Connection
NOTE: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are
turned off.
1 3 2 2
5 1 3 2
5
Adapter Video Cable Serial Cable USB Cable OSD Remote Control
Key
(option)
Adapter Video Cable USB Cable OSD Remote Control Key
(option)
1. Connect one end of the power adapter to the monitor and the other end to the connectorof
the power cord.
2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB
cable (but not both) to the rear side of the computer and the other end to the LCD monitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding (USB cable
does not have thumb screws).
3. Connect one end of the video cable to the rear side of computer and the other to the LCD
monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the rear panel to turn the monitor power on.
5. Connect one end of OSD remote control key(option) to the monitor.
Power Requirements
NOTE: This monitor operates at 12V 4A
DC Input:
Plug shape: Tuning Fork Type
Plug polarity: (+) ) (-)
Outside dimension: Ø 5.5 ± Ø.1
Inside dimension: Ø 2.1 ± Ø.1

3-5
Product Overview
Main Unit
Rear View

3-6
Installing the Driver Software
ELOTouchSolutions provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• Windows 7
• Windows Vista
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
• Windows 3.1
• MS-DOS
Additional drivers and driver information for other operating systems are available on the
ELOTouch Solutions web site at www.elotouch.com.
The ELO touchmonitor is plug-and-play compliant. Information on the video capabilities of
your touchmonitor is sent to your video display adapter when Windows starts. If Windows
detects your touchmonitor, follow the instructions on the screen to install a generic plug-and-
play monitor.
Refer to the following appropriate section for driver installation instructions.
Depending upon whether you connected the serial communicationcable or the USB
communicationcable, only the serial driveror the USB drivershould be installed.