Parker PSVG-IQAN-C2E1M1W1U1 User manual

Parker Vehicle System Gateway for
Mobile Equipment with IQAN Integration
PSVG-IQAN-C2E1M1W1U1
User Guide
UG-PVSG-IQAN-C2E1M1W1U1-1017-001

Parker Hannifin Canada
Electronic Controls Division
1305 Clarence Avenue
Winnipeg, MB R3T 1T4 Canada
office [phone]
Fax [phone]
http://www.parker.com/ecd
Copyright 2017 © Parker Hannifin Corporation. All rights reserved. No part of this work may be
reproduced, published, or distributed in any form or by any means (electronically, mechanically,
photocopying, recording, or otherwise), or stored in a database retrieval system, without the prior
written permission of Parker Hannifin Corporation in each instance.
Warning!
FAILURE OR IMPROPER SELECTION OR IMPROPER USE OF THE PRODUCTS AND/OR SYSTEMS
DESCRIBED HEREIN OR RELATED ITEMS CAN CAUSE DEATH, PERSONAL INJURY AND PROPERTY
DAMAGE.
This document and other information from Parker Hannifin Corporation, its subsidiaries and authorized
distributors provide product and/or system options for further investigation by users having technical expertise.
The user, through its own analysis and testing, is solely responsible for making the final selection of the
system and components and assuring that all performance, endurance, maintenance, safety and warning
requirements of the application are met. The user must analyze all aspects of the application, follow applicable
industry standards, and follow the information concerning the product in the current product catalog and in any
other materials provided from Parker or its subsidiaries or authorized distributors.
To the extent that Parker or its subsidiaries or authorized distributors provide component or system options
based upon data or specifications provided by the user, the user is responsible for determining that such data
and specifications are suitable and sufficient for all applications and reasonably foreseeable uses of the
components or systems.
Offer of Sale
The items described in this document are hereby offered for sale by Parker Hannifin Corporation, its subsidiaries
or its authorized distributors. This offer and its acceptance are governed by the provisions stated in the "Offer of
Sale" elsewhere in this document, or available at www.parker.com.

User Guide iii
Publication History..............................................................................................................v
Safety..................................................................................................................................vi
Safety symbols.................................................................................................................................vi
General safety regulations...............................................................................................................vi
Welding after installation.................................................................................................................vii
Construction regulations .................................................................................................................vii
Safety during installation.................................................................................................................vii
Safety during start-up.....................................................................................................................viii
Safety during maintenance and fault diagnosis.............................................................................viii
1. About the PVSG-IQAN (Parker Vehicle System Gateway with IQAN Integration).......1
1.1. Remote Monitoring Capabilities................................................................................................1
1.2. Diagnostic Troubleshooting Capabilities...................................................................................2
1.3. Hardware Overview...................................................................................................................3
1.4. Ordering Part Numbers.............................................................................................................4
2. Quick Start Guide............................................................................................................5
2.1. Getting Started using the Web Application for Remote Monitoring ..........................................5
2.1.1. Requisite Information...................................................................................................5
2.1.2. Logging in and Creating the Asset ..............................................................................6
2.2. Getting Started with Remote Monitoring and Diagnostics with an IQAN System.....................8
2.2.1. Requirements ..............................................................................................................8
2.2.2. IQAN Application Requirements..................................................................................8
2.2.3. Remotely Connecting to your IQAN system..............................................................10
3. Mounting the PVSG-IQAN to a Vehicle ........................................................................13
3.1. Dimensions .............................................................................................................................14
3.2. Designing and Connecting the Vehicle Harness ....................................................................15
4. Gateway Connections (Pinout).....................................................................................16
4.1. Power and Vehicle Communication........................................................................................16
4.1.1. Mating Connector ......................................................................................................16
4.1.2. Pinout.........................................................................................................................17
4.1.3. CANBUS Module Block Diagram ..............................................................................18
4.2. Antenna Connections..............................................................................................................19
Contents

iv PSVG-IQAN-C2E1M1W1U1
Contents
5. Power.............................................................................................................................20
6. Power Control Input......................................................................................................21
6.1. Power Control input capabilities..............................................................................................21
6.1.1. Power Control input connections ...............................................................................22
7. Communication.............................................................................................................23
7.1. Controller Area Network ..........................................................................................................23
7.1.1. CAN capabilities.........................................................................................................23
7.1.2. J1939 CAN Installation Connections .........................................................................24
7.2. Modem and Cellular Communications ....................................................................................26
7.2.1. Modem Specifications................................................................................................26
7.2.2. Carrier Information .....................................................................................................26
7.3. WiFi..........................................................................................................................................27
8. Troubleshooting............................................................................................................28
8.1. Status LEDs.............................................................................................................................28
8.2. Troubleshooting.......................................................................................................................29
8.2.1. Users gateway will not connect to a cellular network. ...............................................29
8.2.2. IQAN Connect remote diagnostics will not connect...................................................30
8.2.3. Users gateway is connected but does not display data in the web application user
interface................................................................................................................................30
8.2.4. Users gateway will not show its GPS location. ..........................................................31
8.2.5. After reading this manual, the user is still having issues, where can they get help?.31
9. Markings/Approvals......................................................................................................32
9.1. FCC Compliance .....................................................................................................................32
9.2. IC Compliance.........................................................................................................................33
9.3. EU Declaration of conformity...................................................................................................34
10. Environmental specifications.....................................................................................36
11. Appendix .....................................................................................................................37
11.1. Diagram conventions.............................................................................................................37

User Guide v
The following table provides an overview of the changes made to this
document over the course of its publication history.
Release Date
Description of Change
Rev 001 –5-18-2018
First release of this document
Rev 002 –6-18-2018
Updated URL’s, Added System Block Diagram, added carrier
information, added metric units
Publication History

User Guide vi
Do not perform the procedures in this manual unless you are experienced
in the handling of electronic equipment.
Contact the manufacturer if there is anything you are not sure about or if
you have any questions regarding the product and its handling or
maintenance.
The term "manufacturer" refers to Parker Hannifin Corporation.
Safety symbols
The following symbols are used in this document to indicate potentially
hazardous situations:
Danger! Risk of death or injury.
Warning! Risk of damage to equipment or degradation of signal
When you see these symbols, follow the instructions carefully and
proceed with caution.
General safety regulations
Work on the hydraulics control electronics may only be carried out by
trained personnel who are well-acquainted with the control system, the
machine, and its safety regulations.
Follow the manufacturer's regulations when mounting, modifying,
repairing, and maintaining equipment. The manufacturer
assumes no responsibility for any accidents caused by incorrectly
mounted or incorrectly maintained equipment. The manufacturer
assumes no responsibility for the system being incorrectly
applied, or the system being programmed in a manner that
jeopardizes safety.
Safety

User Guide vii
Safety
Do not use the product if electronic modules, cabling, or
connectors are damaged or if the control system shows error
functions.
Electronic control systems in an inappropriate installation and in
combination with strong electromagnetic interference fields can,
in extreme cases, cause an unintentional change of speed of the
output function.
Welding after installation
Complete as much as possible of the welding work on the chassis before
the installation of the system. If welding has to be done afterwards,
proceed as follows:
Do not place the welding unit cables near the electrical wires of
the control system.
1. Disconnect the electrical connections between the system and external
equipment.
2. Disconnect the negative cable from the battery.
3. Disconnect the positive cable from the battery.
4. Connect the welder's ground wire as close as possible to the place of
the welding.
Construction regulations
The vehicle must be equipped with an emergency stop which disconnects
the supply voltage to the control system's electrical units. The emergency
stop must be easily accessible to the operator. If possible, the machine
must be built so that the supply voltage to the control system's electrical
units is disconnected when the operator leaves the operator’s station.
Safety during installation
Incorrectly positioned or mounted cabling can be influenced by
radio signals, which can interfere with the functions of the system.

viii PSVG-IQAN-C2E1M1W1U1
Safety
Safety during start-up
Danger! Risk of death or injury. Do not start the machine's
engine before the control system is mounted and its electrical
functions have been verified.
Do not start the machine if anyone is near the machine.
Safety during maintenance and fault diagnosis
Before performing any work on the hydraulics control electronics, ensure
that
The machine cannot start moving.
Functions are positioned safely.
The machine is turned off.
The hydraulic system is relieved from any pressure.
Supply voltage to the control electronics is disconnected.

User Guide 1
The PVSG-IQAN is a version of the Parker Vehicle System Gateway
family, it enables an end to end IoT solution which utilizes Parker’s Voice
of the machine cloud and IQAN Connect services. The gateway can be
used with any J1939 CAN based control system however, has a high level
of integration with IQAN controllers for a user friendly experience. This
manual specifically covers the PVSG-IQAN-C2E1M1W1U1. The product
offers IQAN remote diagnostics and remote monitoring capabilities.
1.1. Remote Monitoring Capabilities
By pairing with Parker’s Voice of the Machine cloud, the end to end solution
also has a number of remote monitoring capabilities.
Integrates with any system utilizing J1939 canbus communication
Capture, log and transmit CANBUS information to a cloud database
A configurable user interface including fleet level location based
services
Remotely configure the information the gateway captures, logs and
transmits via a user friendly cloud interface
User and Device management allowing end users to manage their own
fleets, users and assets
Configurable alerts and alarms, including faults from subsystems on
the vehicle
Parker Tracking System Integration for tracking of assets and
maintenance
Customized reports
1. About the PVSG-IQAN (Parker Vehicle
System Gateway with IQAN Integration)

2 PSVG-IQAN-C2E1M1W1U1
About the PVSG-IQAN (Parker Vehicle System Gateway with IQAN Integration)
1.2. Diagnostic Troubleshooting Capabilities
Using the remote IQAN Connect diagnostic tools allows a user to remotely
connect to a vehicle enabling the following functionality over the air:
View live vehicle data for trouble-shooting issues
Remotely via cellular connection (can eliminate a trip to the vehicle by
a technician)
Provide preventive maintenance cues by remotely viewing historical
data
Set vehicle parameters with a smart device (no vehicle display
required)
Remotely view vehicle data for trouble-shooting issues