Paselec E-PAS PX6 Series User manual
Preface
Dear friends, thank you for choosing paselec, we wholeheartedly provide you with quality products and
services. We uphold the principle of customer satisfaction first to provide you with high-quality design,
technology and products. We are committed to do a good job in each product,
if you have any questions about the product, please feel free to contact our customer service team.
TECHNOLOGY
Intelligent
electric bicycles
E.PAS. Technology,
It is double the duration of regular ebike under the same battery
capacity and motor usage. It also allows the battery to get
recharged when it is at high speed or downhill.
What is Paselec’s most
advanced technology?
All the parts and accessories on the ebikes are the known brand,
for example, Samsung battery. Every bike is fully inspected under
QC standards. Paselec’s mission is to address all the customer
issues in the fastest manner. All the issues or concerns will be
solved within 24 hours
How does the brand Paselec
ensure the stability?
The fact that our battery is equivalent to two batteries in
other ebikes makes it super attractive.
What makes Paselec most attractive?
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Manual’s Page
E-PAS
Technology
Introduction of
PASELEC Series
Usage guidance TroubleshootingBattery charging and
maintenance
Warranty Return policy Maintenance cost policy
03 04-05
08 09 10-12
Assembly
06-07
13-15 16 17
Notes on cycling Warning
19
Service
18 20
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E·pas·
Technology
E-PAS Technology is a patented technology of Paselec , which has the
characteristics of ultra-long mileage, energy saving loss, prolonging
the service life of transmission system and so on.
Paselec Bikes
+45%
Other Bikes
+0%
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PX6 Series
27.5*2.1
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Mechanical front suspension
180mm hydraulic brake
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4'4"-6'4"
24kmh
48v 14AH
35-50
750
Intelligent Controller
Product
Specification
E-BIKE: Paselec PX6 series
Frame: Paselec 20inch aluminum alloy frame
Front suspension: Alloy Lock-out suspension
Brake：Hydraulic Disc Brake
Tire: CST/Chaoyang 20*4.0''
Throttle Type: Thumb throttle
E-DRIVE: 750W
Speed: 18kmh to 24kmh depends on power, PAS level, load, terrain and weather
.
Battery: 48v 14Ah
Range: 50 miles to 70 miles depends on riding mode, load, terrain and weather.
Charger: 54.6V 2A DC charging Time: 4 to 5 hours
Display: LCD dashboard, waterproof, password-protected (Can be upgraded to a color display)
Freewheel: SHIMANO 8-speed
Maximum load: 330 lbs
Rider’s height: 4'4"-6'4"
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Put the handlebar on the stem Move in the right direction
Screw on and Tighten
Handlebar installation
Install the pedals
Looking for "R" mark Installed on the chainwheel
side crank
Rotate clockwise to tighten
Looking for "L" mark Rotate counterclockwise Tighten
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Assemble video
http://www.paselecbikes.com/video
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Seat installation
Open the clamp and put
the stem into the tube
Adjust the height and lock
Front wheel installation
Flip the frame Release the rod
Put it in the wheel Both sides must be tightened
Power switch on/off
The power button locates on the button pad on the left handlebar. Pressing and holding
the button to switch on/off.
Power assist level setting
Setting a power assist level 1,2 or 3 by pressing "+" or "-" button.
Thumb throttle
The thumb throttle locates on the button pad on the right handlebar. The thumb throttle is
valid in 1,2 or 3. The deeper you press down the throttle, the much power you can get.
You can set power assist level 0 to turn off the throttle.
Head light switch on/off
Press the head light switch/up button on the button pad on the left handlebar.
Multi-function button
Press the multi-function button to change the display index of riding.
The shifter
Push the lever to let gear up. Press the button to let gear down. (Notice: please shift the gear when
the rear wheel is rotating. Gear shifting when the rear wheel stops may damage the components.)
The pedals
Setting power assist level 0 or 1 with the speed of 14mph made by pedal can charge the
battery manually.
Cruise control system and walk-power assist
Holding "+" button for 5-8 seconds, cruise control system will start.
Press and hold "-" button, the bike will keep in the speed of 3.7mph to help you easily
to walk with the bike.
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Usage Guidance
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Battery
Charging
and
Maintenance
Warning!
Two keys are provided to lock or unlock the battery.
The battery can be charged in the compartment or taking off.
Please do not use any other chargers. Select a suitable charger based on applicable voltage.
The charging environment should be cool, dry and non-conductive.
Unplugging the socket immediately as soon as the battery gets charged fully (Green light on).
Do not store the battery at the temperature above 60°C or below -20°C.
In winter, the effective power of the battery can decrease by 1/3 when working in 0°C.
The power volume will return to normal after the environment temperature raise to 20°C or higher.
In summer, heat dissipation is important to keep the battery healthy. The battery should not be
charged immediately after exposure to the strong sunshine.
The battery contactor cannot touch metals. Many cases shows the battery can be burned
out if the customers use metals to touch the battery contactor.
Charging battery immediately after cycling or power consumption can to a large extent avoid the
loss of battery capacity and lifetime.
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Troubleshooting
Disc brake system fault
Brake level
Disc brake
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The display shows error code , which illustrates the failure to stop the bike by brake lever.
This means the wires are not connected well or the brake lever is damaged. We suggest the
customer can check whether any screw is loose and the lever can be returned to the position after
grabbing. Ruling out the reasons above, the customer should replace the brake lever.
After bike assembly, the rubbing noise from disc brake can be heard when riding, which means
the disc brake needs adjustments. (Please refer to our disc brake adjustment video) Notice: The
abnormal condition of disc brake usually results from the crush of shipment. This is a universal
situation in our industry. The customer should do adjustment after assembly. The customer can
search “bike disc brake adjustment” on Google or contact us to get a video link. The customers
can turn to local bike shop’s staff for help if they fail to do adjustment.Please do not grip the brake
lever before assembling the brake disc, otherwise the oil will leak.
Shifter system fault
The failure to change the speed by shifter with the noise or chain beating illustrates the adjustment
is not complete. The customer needs to adjust the shifter lever and rear shifter. (Please contact us
to get a video link)
Notice: The abnormal condition of shifter usually results from the crush of shipment. The custom-
ershould do adjustment after assembly. This is a universal situation in our industry. The customer
can search “bike shifter adjustment” on Google or contact us to get a video link. The customers
can turn to local bike shop’s staff for help if they fail to do adjustment.
Driver system fault
Error code
Error code on display and no response from throttle could be caused from controller wires
damage, throttle extension wire damage or the loose of wires connections. Ruling out the reasons
above, the customer should replace the throttle and extension wires.
The sensor issue
No power assist in power assist riding mode. The customer should check whether the wires
damage or loose connection between the sensor and controller. Ruling out the reasons above,
the customer should replace the sensor.
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Battery fault
Battery voltage loss
The battery cannot get charged(The charger green light on)
Even if the customers had not ridden the bike for a long time, the battery should be charged one
time in sixty days to avoid the battery voltage loss. The original charger cannot be used to charge
the battery when the battery voltage is lower than the charger voltage.
The battery voltage loss can lead to the failure to charge the battery through the original charger.
The customer needs to look for a lower voltage charger to charge the battery. For instance,
the customer can try to charge 48V battery deeply one time by 36V charger till the red light turn
to green light, then continuing to charge by original 48V charger to see whether red light of the
charger is on. The issue will be solved after the light turns green. If the issue cannot be solved,
the customer should replace a battery.
Endurance mileage decrease
The battery gets charged fully in a few minutes, but running out shortly. The endurance mileage
is much less than described, which can be caused by the protective board or electric core fault.
The customer should replace the battery to local bike shops staff for help if they fail to do
adjustment.
The battery stops working when the bike climbing
The battery always stops working when the bike goes up the hill, but works normally on flat roads.
This can be caused by the protective board or electric core fault. The customer should replace the
battery.
Motor fault
Charger fault
The display shows error code , which means the motor stops working because the Hall sensor
got burned, or motor overload got burned, or motor gear got damaged with noise. The customer
should replace the motor.
Notice: The customer should check whether the wires loose, the function buttons are in the normal
place.
The customer should rule out the problem caused by controller and display before checking the motor
The red light of charger will be on when charging, while the green light will be on when it stops
charging. The normal charging time is 4 to 6 hours.
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The green light of charger keeps on. The charger cannot deliver electricity to the battery.
The customer should replace the charger.
Cannot charge
The light of charger cannot turn green after 8 hours charging. The battery cannot get
charged from charger. The customer should replace the charger.
The light cannot turn green
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Warranty info
Warranty
Every bike is covered under our manufacturer's 1-year all-inclusive warranty for the
original owner against all manufacturing defects. Warranty parts will only be shipped
within the continental United States，UK, Germany. Even If you purchased a bike
and had it then shipped to another country, parts will only be sent to the country
which the bike was originally sent to Paselec bikes warrants this product, including
all individual components against defects in material or workmanship as follows:
Paselec 1-year warranty for electric components
Paselec bicycle electric components including lights, motor, throttle, controller, wiring
harness LCD display, etc. are warranted to be free from manufacturer defects in
materials and/or workmanship for a 1-year period from the date of original purchase.
Abrasion is not covered under warranty. Paselec lithium ion batteries are warranted to
be free from manufacturing defects in materials and/or workmanship for a 1-year
period from the date of original purchase. The battery warranty does not include
damage from power surges, use of improper charger improper maintenance or other
such misuse, normal abrasion or water damage.
What will we do
If a component is deemed to be defective or damaged without users fault,
we will send a replacement part.
We will assist you in replacing any defective parts.
We will replace any parts deemed to have been damaged during shipping.
We will provide the customers with a replacement product if the product cannot
be repaired after several tries.
What will we not do
We will not replace any parts without evidence such as photos or video of the
damaged part.
We will not offer warranty services to the second owners. We will not replace any part
damaged by the user.
We will not pay for any third-party services or part replacements unless agreed upon
prior to the fix.
We will not pay for return shipping on any damaged or defective products or
components.
Our warranty will not cover any damages that may occur during shipping if the owner
chooses their own shipping options or if the bike is shipped with a freight forwarder or
similar service.
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All claims to this warranty must be made through Paselec. Proof of purchase may be
required with any warranty requests. Before making a warranty claim, we suggest that you
Valid warranty claims will be processed through Paselec within one year since initial purchase.
Terms of warranty
Warranty
1. This warranty is only applied to the original owner of Paselec bicycle.
2. This warranty is expressly limited to the replacement of defective parts at the sole
discretion of Paselec.
3. This warranty does not cover any damage or defects resulting from failure to follow
instructions in the owners manual, natural disasters, accident, misuse, neglect,
abuse commercial use, alterations, modification, improper assembly, abrasion,
installation of parts or accessories not originally intended or compatible with the
bicycle as sold, operator error, water damage, extreme riding, stunt riding, or
improper follow-up maintenance.
4. We will only allow an entire replacement of the bike in extreme cases. The original
bike may have to be shipped back to the Paselec warehouse or factory for
inspection/repairs before a new bike is sent out. If original bike can be repaired
successfully, a new bike may not be sent.
5. This warranty does not include consumables or normal abrasion (tires, tubes, brake
pads, cables and housing, grips, chain, spokes).
6. Paselec will not be liable and/or responsible for any damage, failure or loss caused by
any unauthorized service or use of unauthorized parts.
7. Shipping damage must be reported to Paselec within a reasonable time after shipment
arrival.
8. Paselec will not be responsible for any direct, indirect or consequential damages,
including without limitation, damages for personal injury, property damage, or
economic losses,whether based on contract, warranty, negligence, or product liability
in connection with their products.
Claims
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Warranty
Shipping damage claims
IMMEDIATELY check your product(s) comprehensively after you receive the product(s).
Claim to us as soon as possible as if you found shipping damage. We will not accept
shipping damage claims later than 30 days since receipt of product. Note existent
damage on your product(s) before you and the driver sign-off on the lading bill.
Take pictures of any damage that is found, and mark the date the images if possible.
Keep all packaging and paperwork until the inspection process is complete. Report
damage claims within 10 days of delivery to an Paselec customer service representative.
Please contact our customer service team for return/replacement instructions at:
Respect really matters to
Our staffs are kind, patient, friendly and trustworthy. We understand that you call/email our
customer support team because you have an issue or even trap in problem, which can
make you frustrated and sometimes angry. However, we will NOT tolerate rude/vulgar
language towards our staffs. If this occurs, we will give a warning and reserve the right to
refuse to provide services, refunds, warranties, and cancel orders. This decision is final and
cannot be revised.
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Purchased but not shipped or not processed with our fulfillment center:
Return Policy
100% full refund
Return within 7 days after receipt of the bike.
Reminder: The electric bike would be required to change some parts in some conditions
before the factory production batch or upgrade. The company will not make another
description. The company will always guarantee the quality of the changed parts will be the
same or better. We will only choose the same or higher quality accessories. The difference
in components or accessories cannot be used as a reason for return.
1. Purchased but not shipped or not processed by our fulfillment center：100% full refund.
2. Return within 7 days after receipt of the bike:
Please contact us by email in advance.
Please give an appropriate reason for return (Note: The
bike cannot be returned out of 7 days since your receipt in any ways)
3. Please keep the original packaging, the bike and the bike's outer packaging should
not be damaged, which will lead to the unavailable second sale.
4. Complete accessories and not smelly (including bikes, power cords, chargers, pedals,
manuals, warranty cards, etc.)
The box must be sealed and not opened.
Customer should pay the shipping cost of the order. (this is exclusive from refund)
Customer should pay the shipping cost for the return. (this is exclusive from refund)
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Maintenance Cost Policy
The maintenance cost and round-trip freight cost caused by the manufacturing defects of
the vehicle itself are borne by the company.
The maintenance cost incurred by the buyer's man-made damage shall be borne by the
company, and the return freight shall be borne by the buyer.
From the 2nd to 3rd month since receipt
The maintenance cost incurred due to the manufacturing defects of the vehicle itself shall
be borne by the company, and the returning cost shall be borne by the buyer.
From the 4th month since receipt to the end of the warranty period
The maintenance cost incurred due to the manufacturing defects of the vehicle itself shall
be borne by the company, and the return shipping cost shall be borne by the buyer.
The repair cost and the return shipping cost incurred by the buyer's human damage shall
be borne by the buyer.
Beyond the warranty period
The maintenance cost and the return shipping cost caused by the buyer's human damage
are borne by the buyer.
Within 1 month since receipt
Replacement of parts and return shipping costs are borne by the buyer.
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Service concept
Service timeline
online service
48 hours
48
Warehouse and pick-up site
Bestone
Bestone
995 E Cedar St
Ontario
CA
91761
Passion Honesty Efficiency Improvement
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GERMANY:Stoltenstr.2122119Hamburg
UK:MussendenLane,HortonKirby,KentDA49JW
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Notes on
Cycling
Please charging immediately every day to effectively prolong the service life of the battery
Please do not use other brand chargers or other accessories, disassemble or modify bicy
cles without authorization. We are not responsible for the accidents caused by the above
situation.
Before cycling, please make sure that the quick removal screws, folding parts and safety
buttons of brakes, frames, handlebars and other parts are locked to avoid accidents.
This product can be used in rainy and snowy weather, but cannot wade or soak in water.
When the average speed is 15 mph, the loss of the motor power is minimum, and the
effect of ultra-long mileage can be achieved. Different usage habits and different road
conditions will directly affect the battery and mileage.
For the safety of your cycling, please do not use electric bicycles for kids, pregnant women
and the elderly.
Electric bicycles are suitable for one person to ride. In order to avoid the wheel center of
gravity shift or unstable operation, please do not carry people.
The charger must be stored in a cool and dry place to avoid a short circuit inside the
charger. Do not carry it with the bike to a larger extend to avoid damage caused by collision.
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