Patton electronics SmartNode 4170 User manual

SmartNode 4170
E1/T1 PRI VoIP Gateway
User Manual
This is a Class A device and is not intended for use in a residential environment.
Sales Office: [phone]
Technical Support: [phone]
E-mail: s[email protected]
WWW: www.patton.com
:
Part Number: 07MSN4170-GS, Rev. A

Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
tel: [phone]
fax: [phone]
support: [phone]
web: www.patton.com
e-mail: [e-mail]
Trademark Statement
The term SmartNode is trademarks of Patton Electronics Company. All other trade-
marks presented in this document are the property of their respective owners.
Copyright © 2015, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Elec-
tronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Patton Electronics warrants all SmartNode extender components to be free from
defects, and will—at our option—repair or replace the product should it fail within
one year from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warran-
ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.

3
Summary Table of Contents
1General Information .......................................................................................................................................... 14
2Applications Overview ....................................................................................................................................... 19
3SmartNode Installation...................................................................................................................................... 21
4Initial Configuration.......................................................................................................................................... 26
5Contacting Patton for Assistance........................................................................................................................ 31
ACompliance Information ................................................................................................................................... 34
BSpecifications .................................................................................................................................................... 37
CCabling ............................................................................................................................................................. 41
DPort pin-outs .................................................................................................................................................... 45
ESmartNode 4170 Factory Configuration ........................................................................................................... 48
FEnd User License Agreement ............................................................................................................................. 50

4
Table of Contents
Summary Table of Contents ...................................................................................................................................3
Table of Contents ...................................................................................................................................................4
List of Figures .........................................................................................................................................................7
List of Tables ..........................................................................................................................................................8
About this guide .....................................................................................................................................................9
Safety when working with electricity ...............................................................................................................11
Preventing electrostatic discharge damage .......................................................................................................12
General observations .......................................................................................................................................12
General conventions .......................................................................................................................................13
1General Information .......................................................................................................................................... 14
SmartNode 4170 Overview ...................................................................................................................................15
SmartNode 4170 Rear Panel ...........................................................................................................................15
SmartNode 4170 Front Panel .........................................................................................................................18
2Applications Overview ....................................................................................................................................... 19
Introduction..........................................................................................................................................................20
Application—Convert Legacy PBX to VoIP..........................................................................................................20
3SmartNode Installation...................................................................................................................................... 21
Planning the Installation........................................................................................................................................22
Site log ............................................................................................................................................................22
Network information ......................................................................................................................................22
Network Diagram ...........................................................................................................................................22
IP related information .....................................................................................................................................22
Software tools .................................................................................................................................................23
Power source ...................................................................................................................................................23
Location and mounting requirements .............................................................................................................23
Installing the Patton SmartNode VoIP Gateway....................................................................................................23
Placing the SmartNode ...................................................................................................................................23
Installing cables ...............................................................................................................................................24
4Initial Configuration.......................................................................................................................................... 26
Introduction..........................................................................................................................................................27
Connecting the SmartNode to Your Laptop PC....................................................................................................27
Configure the Desired IP Address..........................................................................................................................28
Factory-default IP Settings ..............................................................................................................................28
Login ..............................................................................................................................................................28
Changing the WAN IP address .......................................................................................................................28
Connecting the SmartNode to the Network..........................................................................................................29
Loading the Configuration (optional)....................................................................................................................30
Additional Information .........................................................................................................................................30
5Contacting Patton for Assistance........................................................................................................................ 31

5
SmartNode 4170 User Manual Table of Contents
Introduction..........................................................................................................................................................32
Contact information..............................................................................................................................................32
Contacting Patton Technical Services for Free Support ...................................................................................32
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................32
Warranty coverage ..........................................................................................................................................32
RMA numbers ................................................................................................................................................33
ACompliance Information ................................................................................................................................... 34
Compliance ...........................................................................................................................................................35
EMC ...............................................................................................................................................................35
Safety ..............................................................................................................................................................35
Radio and TV interference ....................................................................................................................................35
CE Declaration of Conformity ..............................................................................................................................35
Authorized European Representative .....................................................................................................................35
ISDN Compliance ................................................................................................................................................36
BSpecifications .................................................................................................................................................... 37
DSP.......................................................................................................................................................................38
Voice Connectivity................................................................................................................................................38
Data Connectivity .................................................................................................................................................38
Voice Processing (signalling dependent) ................................................................................................................38
Fax and modem support........................................................................................................................................39
Voice Signalling.....................................................................................................................................................39
Voice Routing—session gateway............................................................................................................................39
IP Services .............................................................................................................................................................40
Management .........................................................................................................................................................40
System...................................................................................................................................................................40
Physical .................................................................................................................................................................40
CCabling ............................................................................................................................................................. 41
Introduction..........................................................................................................................................................42
Serial Console........................................................................................................................................................42
Ethernet ................................................................................................................................................................43
ISDN PRI (E1/T1) ...............................................................................................................................................44
DPort pin-outs .................................................................................................................................................... 45
Introduction..........................................................................................................................................................46
Console port..........................................................................................................................................................46
Ethernet ...............................................................................................................................................................46
ISDN PRI (E1/T1) Port Pin-outs..........................................................................................................................47
ESmartNode 4170 Factory Configuration ........................................................................................................... 48
Introduction..........................................................................................................................................................49
FEnd User License Agreement ............................................................................................................................. 50
End User License Agreement .................................................................................................................................51
1. Definitions ..................................................................................................................................................51
2. Title ............................................................................................................................................................51

6
SmartNode 4170 User Manual Table of Contents
3. Term ...........................................................................................................................................................51
4. Grant of License ..........................................................................................................................................51
5. Warranty ....................................................................................................................................................51
6. Termination ................................................................................................................................................52
7. Other Licenses ............................................................................................................................................52

7
List of Figures
1 SmartNode 4170 (Front) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 SN4170 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 SmartNode 4170 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 Convert Legacy PBX to VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5 Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
6 Connecting the SmartNode to your Laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
7 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
8 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
9 Typical Ethernet straight-through cable diagram for 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
10 Typical Ethernet straight-through cable diagram for 1000Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
11 PSTN NT Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
12 Crossover cable pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
13 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

8
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 Rear Panel Ports (Continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 SmartNode 4170 LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6 Factory Default IP Address and Network Mask Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
7 10/100 Base-T RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
8 1000Base-T RJ-45 Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
9 Port 0/0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

9
About this guide
This guide describes the SmartNode 4170 hardware, installation and basic configuration. For detailed software
configuration information refer to the Trinity Command Line Reference Guide and the available Web Wizard.
Audience
This guide is intended for the following users:
•Operators
•Installers
•Maintenance technicians
Structure
This guide contains the following chapters and appendices:
•Chapter 1 on page 14 provides information about gateway features and capabilities
•Chapter 2 on page 19 contains an overview describing gateway operation and applications
•Chapter 3 on page 21 provides quick start hardware installation procedures
•Chapter 4 on page 26 provides quick-start procedures for configuring the SmartNode gateway
•Chapter 5 on page 31 contains information on contacting Patton technical support for assistance
•Appendix A on page 34 contains compliance and regulatory information for the gateway
•Appendix B on page 37 contains specifications for the gateways
•Appendix C on page 41 provides cable recommendations
•Appendix D on page 45 describes the gateway’s ports and pin-outs
•Appendix E on page 48 lists the factory configuration settings for SmartNode 4170
•Appendix F on page 50 provides license information that describes acceptable usage of the software pro-
vided with the SmartNode 4170
For best results, read the contents of this guide before you install the VoIP Gateway.

10
SmartNode 4170 User Manual About this guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per-
sonal injury. Cautions refer to potential property damage or impaired functioning.
Note Calls attention to important information.
WARNING
The shock hazard symbol and WARNING heading indicate a
potential electric shock hazard. Strictly follow the warning
instructions to avoid injury caused by electric shock.
WARNING
The alert symbol and WARNING heading indicate a potential
safety hazard. Strictly follow the warning instructions to avoid
personal injury.
CAUTION
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
CAUTION
The alert symbol and CAUTION heading indicate a potential haz-
ard. Strictly follow the instructions to avoid property damage.

11
SmartNode 4170 User Manual About this guide
Safety when working with electricity
WARNING
•This device contains no user serviceable parts. The
device can only be repaired by qualified service person-
nel.
•Do not open the device when the power cord is con-
nected. For systems without a power switch, and without
an external power adapter, line voltages are present
within the device when the power cord is connected.
•For AC powered devices, ensure that the power cable
used meets all applicable standards for the country in
which it is to be installed.
•For AC powered devices which have 3 conductor power
plugs (L1, L2 & GND or Hot, Neutral & Safety/Protective
Ground), the wall outlet (or socket) must have an earth
ground.
•For DC powered devices, ensure that the interconnecting
cables are rated for proper voltage, current, anticipated
temperature, flammability, and mechanical serviceability.
•WAN, LAN & PSTN ports (connections) may have hazard-
ous network voltages are present, regardless of whether
the device is powered ON or OFF. PSTN relates to inter-
faces such as telephone lines. FXS, FXO, DSL, xDSL, T1,
E1, ISDN, Voice, etc. These are known as “hazardous net-
work voltages” and to avoid electric shock use caution
when working near these ports. When disconnecting
cables for these ports, detach the far end connection of
the SmartNode first.
•Do not work on the device or connect or disconnect
cables during periods of lightning activity.
•If one has reason to open the chassis or case, then the
precautions mentioned above shall be followed. This
includes both the warnings relating to disconnection of
the input power, and the warnings relating to the discon-
nection of WAN, LAN & PSTN ports.
In accordance with the requirements of council directive 2002/96/
EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
•For devices with an external power adapter, the power
adapter shall be a listed Limited Power Source. The
mains outlet that is utilized to power the device shall be
within 10 feet (3 meters) of the device, shall be easily
accessible, and protected by a circuit breaker in compli-
ance with local regulatory requirements.

12
SmartNode 4170 User Manual About this guide
Preventing electrostatic discharge damage
When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench.
CAUTION
Electrostatic Discharge (ESD) can damage equipment and
impair electrical circuitry. It occurs when electronic printed circuit
cards are improperly handled and can result in complete or inter-
mittent failures. Do the following to prevent ESD:
General observations
•Clean the case with a soft slightly moist anti-static cloth
•Place the unit on a flat surface and ensure free air circulation
•Avoid exposing the unit to direct sunlight and other heat sources
•Protect the unit from moisture, vapors, and aggressive liquids
•Always follow ESD prevention procedures when removing
and replacing cards.
•Wear an ESD-preventive wrist strap, ensuring that it makes
good skin contact. Connect the clip to an unpainted surface
of the chassis frame to safely channel unwanted ESD volt-
ages to ground.
•To properly guard against ESD damage and shocks, the
wrist strap and cord must operate effectively. If no wrist strap
is available, ground yourself by touching the metal part of the
chassis.

13
SmartNode 4170 User Manual About this guide
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec-
tion heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View button
in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Helvetica bold type Commands and keywords are in boldface font.
Helvetica bold-italic type Parts of commands, which are related to elements already named by the user,
are in boldface italic font.
Italicized Helvetica type Variables for which you supply values are in italic font
Helvetica type Indicates the names of fields or windows.
Garamond bold type Indicates the names of command buttons that execute an action.
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
<C>, and so on.
[ ] Elements in square brackets are optional.
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
by vertical bars ( | )
blue screen Information you enter is in blue screen font.
screen Terminal sessions and information the system displays are in screen font.
node The leading IP address or nodename of a SmartNode is substituted with node in
boldface italic font.
SN The leading SN on a command line represents the nodename of the SmartNode
#An hash sign at the beginning of a line indicates a comment line.

14
Chapter 1 General Information
Chapter contents
SmartNode 4170 Overview ...................................................................................................................................15
SmartNode 4170 Rear Panel ...........................................................................................................................15
Ports descriptions ......................................................................................................................................16
SmartNode 4170 Front Panel .........................................................................................................................18

SmartNode 4170 Overview 15
SmartNode 4170 User Manual 1• General Information
SmartNode 4170 Overview
The SmartNode 4170 series is the next-generation ISDN T1/E1 model of the proven market-leading Smart-
Node VoIP product family. It fits perfectly the requirements of small and medium-sized enterprises looking for
cost-effective ways to bridge PBX systems on multiple sites or connect them to a public Internet telephony ser-
vice.
Figure 1. SmartNode 4170 (Front)
The SmartNode 4170 series consists of several models: see the complete SKU list on the corresponding product
page on www.patton.com.
All the SN4170 models come equipped with one 10/100/1000 Base-T Ethernet port and 1PRI (E1/T1) port.
The SmartNode 4170 E1/T1 VoIP Gateway performs the following major functions:
•15 up to 30 channels of Voice over IP and local voice switching via one ISDN PRI E1/T1 port. The port
can be switched between NT and TE per software. However the port pin-out always stays the same.
•Standard compliant VoIP in accordance with SIPv2 protocol.
•Supports 15 up to 512* SIP to SIP calls (additional cost SNSW–1B)
•SIP registrar, SIP TLS, and SRTP are optionally available on all SN4170 models at additional charge.
•USB 2.0 host port for 3G/4G modem support, which can be used for Survivability applications as a data
backup link.
-A list of supported USB Models can be found in the release notes and in the Trinity Command Line Ref-
erence Guide.
-*Supported under ideal conditions. Transcoding, debugging, and/or IP routing reduce processing capacity.

SmartNode 4170 Overview 16
SmartNode 4170 User Manual 1• General Information
SmartNode 4170 Rear Panel
The SmartNode 4170 is a compact VoIP Gateway that supports 15 up to 30 VoIP or Fax calls, by using either
G.711, G.722, T.38 or any other codec as indicated under Voice Processing in Appendix B, “Specifications” on
page 37. The SmartNode 4170 rear panel ports are described in table 2 on page 16.
Figure 2. SN4170 Rear Panel
Ports descriptions
The SmartNode 4170 Series rear panel ports are described in table 2.
Table 2. Rear panel ports
Port Description
ETH 0/0 Auto-MDX Fast-/Gigabit-Ethernet port, RJ45 (see figure 2), connects the
unit to an Ethernet WAN device (for example, a cable modem, DSL
modem, or fiber modem) or it connects to the Ethernet switch of a com-
pany LAN.
USB 2.0 USB 2.0 host port (see figure 2) to connect a USB 3G/4G Cellular
Modem.
A list of supported USB Models can be found in the release notes and in
the Trinity Command Line Reference Guide
PRI 0/0 RJ-45 connector providing E1 or T1 PRI interface, meeting
all requirements of ITU-T recommendations for G.703. Use a shielded E1
or T1 interface cable for 120 Ohm balanced connections to connect the
SmartNode with an NT or TE.
Note Refer to Appendix C on page 41 for cabling and
Appendix D on page 45 for pin-outs

Table 3. Rear Panel Ports (Continued)
Port Description
Console Used for service and maintenance, the console port (see figure 2 on
page 16) an RS-232 RJ-45 connector, connects the product to a serial
terminal such as a PC or ASCII Terminal (also called a dumb terminal).
Configuration settings:
•19200 bps
•8 bits, no parity
•1 stop bit
•flow control off
12V DC, 1A Electricity supply socket. (see figure 2 on page 16)
Reset The reset button (see figure 2 on page 16) has three functions:
•Restart the unit with the current startup configuration—Press (for less
than 1 second) and release the Reset button to restart the unit with
the current startup configuration.
•Restart the unit with factory default configuration (shipping-config)—
Press the Reset button for at least 5 seconds but no longer than 15
seconds until all LEDs (see figure 3 on page 18) starts to blink, to
restart the unit with factory default configuration.
•Restart the unit with factory default configuration (shipping-config and
factory delivered Wizard files) and remove Wizard files added by user
as well as user uploaded preference files — Press the Reset button
for 15 or more seconds until all LEDs blink faster
SmartNode 4170 Overview 17
SmartNode 4170 User Manual 1• General Information

SmartNode 4170 Overview 18
SmartNode 4170 User Manual 1• General Information
Figure 3. SmartNode 4170 front panel
SmartNode 4170 Front Panel
Figure 3 shows SmartNode 4170 LEDs, the LED definitions are listed in table 4
Table 4. SmartNode 4170 LED Definitions
LED Description
Note If an error occurs, all LEDs will flash solid for MORE than 5 seconds
before the device reboots
Power When lit, indicates power is applied. Blinks fast during bootloader phase
and blinks slow during boot process of Trinity Software. Becomes solid
when the system is up and running.
VoIP •On indicates the gateway is registered to a SIP server, or, a SIP
device has registered to the SN4170.
•Off indicates the unit is not configured or registered, or has no active
direct routed VoIP connection.
AUX 1– AUX 4 •Auxiliary LEDs for future use.
PRI 0 •On when L1 and L2 are active. Flashes when there are ongoing calls.
•Off when no line or PBX is connected or the port is shutdown.
ETH 0 •On when the Ethernet connection on the corresponding port has a
link indication.
•Flashes when data is received or transmitted at the corresponding
Ethernet port.
GIG 0 •On when the Ethernet is connected to a 1000Mb network.
•Off when the Ethernet is connected to a 10Mb or 100Mb network or
not connected
.

19
Chapter 2 Applications Overview
Chapter contents
Introduction..........................................................................................................................................................20
Application—Convert Legacy PBX to VoIP..........................................................................................................20
How it works: ...........................................................................................................................................20

Introduction 20
SmartNode 4170 User Manual 2• Applications Overview
Introduction
SmartNode products provide seamless network integration, continuous trouble-free operation and cost
effective deployment to protect your investments for the future. Preserve investments in legacy phone
equipment while taking the next steps toward unified communications with the SN4170 VoIP Gateway.
Note Detailed configuration information for SmartNode applications can be
found online at:
http://www.patton.com/voip-gateway/.
Application—Convert Legacy PBX to VoIP
For an installation where there are existing routers and access modems, the SN4170 is a cost-effective solution
to bring SIP-trunking service to a traditional PBX.
But also for an ISDN PSTN Line integration in to a IPPBX, the SN4170 is the perfect selection for such an
application.
Figure 4. Convert Legacy PBX to VoIP
How it works:
1. Download the Wizard from http://www.patton.com/wizard/ designed for SN4170
2. Connect your PC to SN4170 and upload the previous downloaded Wizard
3. Execute the Wizard on SN4170 and hit “save & reboot”
4. Once the SmartNode has rebooted, it is ready to use
5. Connect the SN4170 to your Ethernet Switch
6. Connect the E1/T1 cable of your Legacy PBX to the PRI port of the SN4170
7. You can now initiate and receive phone calls trough a SIP trunk using the legacy PBX