Patton SmartNode SN10200A Series Operating and maintenance instructions

SmartNode™ SN10200A Series
TDM+VoIP Smart Media Gateway
Quick Start Guide
Important—This is a Class A device and is not intended for use in a
residential environment.
Part Number: 07MSN10200-QS, Rev. G
Revised: August 24, 2018
Sales Office: [phone]
Technical Support: [phone]
E-mail: [e-mail]
www.patton.com

2SmartNode 10200A Series Quick Start Guide
• Do not open the device when the power cord is connected. For sys-
tems without a power switch and without an external power
adapter, line voltages are present within the device when the power
cord is connected.
• For devices with an external power adapter, the power adapter shall
be a listed Limited Power Source. The mains outlet that is used to
power the device shall be within 10 feet (3 meters) of the device,
shall be easily accessible, and protected by a circuit breaker in
compliance with local regulatory requirements.
• For AC powered devices, ensure that the power cable used meets
all applicable standards for the country in which it is to be
installed.
• For AC powered devices that have 3-conductor power plugs (L1, L2
& GND or Hot, Neutral & Safety/Protective Ground), the wall outlet
(or socket) must have an earth ground.
• For DC powered devices, ensure that the interconnecting cables are
rated for proper voltage, current, anticipated temperature, flamma-
bility, and mechanical serviceability.
• WAN, LAN & PSTN ports (connections) may have hazardous volt-
ages present regardless of whether the device is powered ON or
OFF. PSTN relates to interfaces such as telephone lines, FXS, FXO,
DSL, xDSL, T1, E1, ISDN, Voice, etc. These are known as “hazard-
ous network voltages” and to avoid electric shock use caution when
working near these ports. When disconnecting cables for these
ports, detach the far end connection first.
• Do not work on the device or connect or disconnect cables during
periods of lightning activity.
• This device contains no user serviceable parts. This device can only
be repaired by qualified service personnel.
• If one has reason to open the chassis or case, then the precautions
mentioned above shall be followed. This includes both the warn-
ings relating to disconnection of the input power, and the warnings
relating to the disconnection of WAN, LAN & PSTN ports.
This device is NOT intended nor approved for connection to the PSTN.
It is intended only for connection to customer premise equipment.
WARNING
WARNING

SmartNode 10200A Series Quick Start Guide 3
•Gerät nicht öffnen, wenn das Netzkabel angeschlossen ist. Bei Sys-
temen ohne Netzschalter und ohne externes Netzteil liegt Netzspan-
nung im Gerät an, wenn das Netzkabel angeschlossen ist.
•Bei Geräten mit externem Netzteil muss das Netzteil die Anforderun-
gen an eine zugelassene Stromquelle mit begrenzter Leistung erfül-
len. Die Steckdose, die für die Stromversorgung des Gerätes
verwendet wird, sollte höchstens 3 Meter vom Gerät entfernt und
leicht zugänglich sein sowie durch einen den örtlichen regula-
torischen Anforderungen entsprechenden Schutzschalter abgesi-
chert sein.
•Für mit Wechselstrom betriebene Geräte muss sichergestellt sein,
dass das verwendete Netzkabel alle gültigen Normen des Landes
erfüllt, in dem es eingesetzt werden soll.
•Für mit Wechselstrom betriebene Geräte, die 3-polige Netzstecker
haben (L1, L2 u. GND oder Phase, Neutralleiter u. Schutzleiter),
muss die Steckdose geerdet sein.
•Für mit Gleichstrom betriebene Geräte muss sichergestellt sein, dass
die Verbindungskabel für Spannung, Strom, erwartete Temperatur,
Entflammbarkeit und mechanische Wartbarkeit geeignet sind.
•WAN-, LAN- u. PSTN-Ports (Anschlüsse) können unter gefährlicher
Spannung stehen, unabhängig davon, ob das Gerät ein- oder ausges-
chaltet ist. PSTN bezieht sich auf Schnittstellen wie Telefon, FXS,
FXO, DSL, xDSL, T1, E1, ISDN, Voice, usw. Diese sind als „gefährli-
che Netzwerkspannungen“ bekannt. Um einen elektrischen Schlag zu
vermeiden, muss in der Nähe dieser Anschlüsse mit Vorsicht gearbe-
itet werden. Werden Kabel von diesen Anschlüssen getrennt, zuerst
das Kabel am anderen Ende herausziehen.
•Während eines Gewitters darf nicht am Gerät gearbeitet werden und
es dürfen keine Kabel angeschlossen oder vom Netz getrennt werden.
In accordance with the requirements of council directive 2002/96/EC on
Waste of Electrical and Electronic Equipment (WEEE), ensure that at
end-of-life you separate this product from other waste and scrap and
deliver to the WEEE collection system in your country for recycling.
In Übereinstimmung mit den Anforderungen der Richtlinie 2002/96/EG
über Elektro- und Elektronik-Altgeräte (WEEE) muss sichergestellt sein,
dass Altgeräte von anderem Abfall und Schrott getrennt werden und
dem Sammel- und Verwertungssystem für Elektro- und Elektronik-Alt-
geräte in Ihrem Land zum Recycling zugeführt werden.
WARNING

4SmartNode 10200A Series Quick Start Guide
1.0 Before you begin
In the box, you will find:
•One SmartNode 10200A
•One set of mounting brackets with screws
•One DB-9 to RJ-45 adapter
•SCSI Cables and Patch Panels, if applicable
•Three RJ45 Ethernet Straight Cables (male-male)
•One warranty sheet
•One packing slip
•One SmartNode 10200A Series Quick Start Guide
•One SmartNode 10200A Important Notice sheet with unique information for your
specific unit
•Two AC power cords
To install the SN10200A, you will need (not included):
•19-inch equipment rack
2.0 Installing the rack hardware
1. Install rack-mounting hardware on to the SN10200A and install the unit on the
equipment rack.
2. Connect the Ethernet port to your management network.
Figure 1. Installing the SN10200A

SmartNode 10200A Series Quick Start Guide 5
3.0 Connecting to the VoIP Network
1. Connect the VoIP Ports 0/1 and 0/1 to your network (see figure 2).
Note Ethernet ports (ETH 0/0 & 0/1), and SMS ports (SMS-0/0 & 0/1) are not
used when connecting VoIP.
Figure 2. Connecting the VoIP ports
4.0 Connecting to the PSTN Network
1. Connect the SN10200A to the PSTN, using one of the following options:
–SCSI Interface (T1/E1), (patch panel provided)
–Dual BNC (DS3)
–Optical Interface (OC3/STM-1)
4.1 SCSI (T1/E1)
Figure 3. Connecting to the PSTN via SCSI
4.2 Dual BNC (DS3)
Figure 4. Connecting to the PSTN via Dual BNC connectors
MGMT0
ETH VOIP
01 01
TMS
01
VoIP Ports1–2
MGMT0
ETH VOIP
01 01
TMS
01
T1/E1
SCSI connectors
MGMT0
ETH VOIP
01 01
TMS
01
DS3
Dual BNC connectors

6SmartNode 10200A Series Quick Start Guide
4.3 Optical Interface (OC3/STM-1)
Figure 5. Connecting to the PSTN via the optical interface
5.0 Grounding the Equipment Chassis
As a standard safety practice, the chassis of the SN10200A series gateway must be
properly grounded to protect against any contact with an electrical fault condition. It is
recommended that the chassis be connected to an earth ground. If the SN10200A
series gateway is mounted in an equipment rack, then the ground cable must be con-
nected from the ground lug of the SN10200A series gateway ground to the ground bar
of the equipment rack. If more than one SN10200A series gateway is installed in an
equipment rack, each SN10200A series gateway must be grounded directly to the
equipment rack ground bar.
5.1 Guidelines
•Use 10 AWG (minimum) stranded ground wire.
•Terminate equipment side of ground wire with a #10 ring terminal.
•Do NOT daisy chain the ground between equipment. Use a ground bus bar, as
shown in figure 6.
Figure 6. Chassis ground connection
To avoid the risk of fire, electric shock, or personal injury do not apply
power to the SN10200A before the equipment chassis ground has been
installed.
MGMT0
ETH VOIP
01 01
TMS
01
OC3/STM-1
WARNING
Ground Bar
Earth Ground
MGMT0
ETH VOIP
01 01
TMS
01

SmartNode 10200A Series Quick Start Guide 7
•Do not over-tighten ground lug connections.
•Keep the length of the ground wire as short as possible.
5.2 Grounding procedure
Do the following to connect to the SN10200A series gateway to ground:
1. Connect one end of a ground wire to the ground lug of the 10200A series gate-
way. See figure 6 on page 6.
2. Connect the other end of the ground wire to a ground bar of the equipment rack.If
the 10200A series gateway is not installed in an equipment rack, then connect the
ground wire to the main water entry pipe.
3. Verify that the resistance of the ground path is less than 0.5 ohms.
6.0 Connecting to the power source
1. Connect AC power cables between the AC connectors of the SN10200A and the
two independent power sources (see figure 7).
2. Verify that the Power LED on the front panel (see figure 8) is a solid green.
Figure 7. Connecting the power source
Figure 8. Power LED location
7.0 Connecting to the Control host
1. Connect to the Control host through the console serial port (see 7.1 “Connecting
the console serial port” on page 8) OR the Ethernet management interface (see
7.2 “Connecting the Ethernet management interface” on page 8).
MGMT0
ETH VOIP
01 01
TMS
01
AC
Power
Source 1
AC
Power
Source 2
PowerLED

8SmartNode 10200A Series Quick Start Guide
The IP address of the management port is 192.168.200.10/24. If it is not possible
to connect to the management port via IP, use the serial cable to connect to the
SmartNode Control host for the first time.
2. Default HOSTNAME is the Control host serial number, which can be found in the
“Important Notice” sheet included with your shipment.
3. Refer to the "Important Notice" sheet for the username and password to log onto
the SmartMedia WebPortal. Navigate to: HTTP://HOSTNAME:12358, to configure
the SmartNode unit. (username/password: root/root)
7.1 Connecting the console serial port
1. Connect a CAT5 RJ-45 (male-male) cable (supplied with unit) between the COM
port of your computer and the serial port (labeled CONSOLE) of the SN10200A.
2. If your computer’s serial port features a DB9 connector, use the DB9 to RJ-45
adapter supplied with your SN10200A. If your computer's serial port features a
USB connector, you will need to provide a USB to DB9 adapter.
Figure 9. Connecting the console serial port
7.2 Connecting the Ethernet management interface
1. Connect the supplied CAT5 Ethernet cable to the management port labeled
MGMT0 on the rear of the SmartNode 10200A (see figure 10 on page 9.
2. Log into the SmartNode using the specific credentials included on the “Important
Notice” sheet that shipped with your unit. The management port is configured
with a static Class C IP address by default
Serial Terminal (PC)
Note A PattonModel 16F-561 RJ45 to DB-9 adapteris
included with each SmartNode 10200A device.
CONSOLE Port

SmartNode 10200A Series Quick Start Guide 9
.
Figure 10. Connecting the management interface
8.0 Configuring the SmartNode
You may access the SmartNode through the console management port, or through the
Ethernet management port. Refer to the following sections for more information:
•8.1 “Accessing the SmartNode via the Console Management port” on page 9
•8.2 “Accessing the SmartNode via the Ethernet Management port” on page 9
8.1 Accessing the SmartNode via the Console Management port
Logging into the SmartNode Console
1. To physically connect the console serial port, follow the instructions in 7.1 “Con-
necting the console serial port” on page 8.
2. To communicate with the SN10200A through the console port, you must first
configure a terminal emulator or console application (such as HyperTerminal or
Putty) in order to configure initial settings. Configure the terminal emulator with
the following settings:
3. Log into the console using the specific credentials included on the 'Important
Notice' that shipped with your unit. (If you do not have the “Important Notice”
sheet, contact sup[email protected]m).
8.2 Accessing the SmartNode via the Ethernet Management port
Logging into the SmartNode via SSH
1. To physically connect the Ethernet management port, follow the instructions in
7.2 “Connecting the Ethernet management interface” on page 8.
2. To access the SN10200A, you must use an SSH connection. The password is set
at the factory and is indicated on the “Important Notice” sheet included with your
unit. (If you do not have the “Important Notice” sheet, contact support@pat-
ton.com).
Baud rate Data rate Parity Stop bits Flow control
9600 8 bits None 1None
MGMT0
ETH VOIP
01 01
TMS
01
Ethernet Management
Port (MGMT0)

10 SmartNode 10200A Series Quick Start Guide
3. The factory default configuration for the Management Ethernet Interface is a
Static IP address of 192.168.200.10/24.
Preparing for Web Management
After logging into the SN10200A via the console port or SSH, a control menu displays.
This menu allows you to complete simple tasks like setting the time zone and configur-
ing the management IP Address, and more complicated tasks like advanced debugging.
For debugging assistance, contact Patton’s Support team at [email protected].
Once your IP Address and Time Zone are set, there are no more configuration steps in
the CLI and you may proceed to the web management page.
9.0 Logging into the Web Interface
This section describes how to login and navigate the SmartNode 10200A Web Portal.
The first step involved in initially configuring any Smart Media system involves logging
on to the Web Portal. This can be divided into two distinct tasks: connecting to the
10200A via IP and logging on to the Web Portal. For establishing IP connectivity refer
to 8.2 “Accessing the SmartNode via the Ethernet Management port” on page 9.
9.1 Connecting to the web server
Using a web browser, connect to the Web Portal by typing the following in your address
bar:
–http://[DEVICE HOST NAME]:12358
or, alternately,
–http://[DEVICE IP ADDRESS]:12358
9.2 Logging on to the Web Portal
In order to log on to the Web Portal configuration tool, enter the root user ID and pass-
word. The default values for these parameters are:
–User ID: root
–Default password: root
10.0 Additional Information
Refer to the following manuals–available online at www.patton.com/manuals–for
detailed information about installing, configuring, and operating the SN10200A models,
along with warranty, trademark, and compliance information.
•SmartNode 10200A Series User Manual –www.patton.com/manuals/
SN10200A.pdf

SmartNode 10200A Series Quick Start Guide 11
•Smart Media System Software Configuration Guide –www.patton.com/manuals/
SmartMedia-scg.pdf
A.0 Compliance Information
A.1 Compliance
EMC:
•FCC Part 15, Class A
•EN55022, Class A
•EN ETSI 300 386 V1.3.3
Low-Voltage Directive (Safety):
•UL 60950-1/CSA C22.2 No. 60950-1
•IEC/EN60950-1
A.2 Radio and TV Interference (FCC Part 15)
This device generates and uses radio frequency energy, and if not installed and used
properly—that is, in strict accordance with the manufacturer's instructions—may
cause interference to radio and television reception. This equipment has been tested
and found to comply with the limits for a Class A computing device in accordance with
the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide
reasonable protection from such interference in a commercial installation. However,
there is no guarantee that interference will not occur in a particular installation. If the
equipment causes interference to radio or television reception, which can be deter-
mined by disconnecting the cables, try to correct the interference by one or more of the
following measures: moving the computing equipment away from the receiver, re-ori-
enting the receiving antenna, and/or plugging the receiving equipment into a different
AC outlet (such that the computing equipment and receiver are on different branches).
A.3 CE Declaration of Conformity
Patton Electronics, Inc declares that this device is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of
Conformity may be obtained from Patton Electronics, Inc at www.patton.com/certifica-
tions.
The safety advice in the documentation accompanying this device shall be obeyed. The
conformity to the above directive is indicated by CE mark on the device.

12 SmartNode 10200A Series Quick Start Guide
A.4 Authorized European Representative
Martin Green
European Compliance Services Limited
Milestone house
Longcot Road
Shrivenham
SN6 8AL, UK
B.0 Customer and Technical Support
Toll-Free VoIP support: call sip:[email protected] with a VoIP SIP client
Online support: www.patton.com
E-mail support: [e-mail]—answered within 1 business day
Telephone support:
•Standard: [phone] (USA), Monday–Friday: 8:00 am to 5:00 pm EST
(1300 to
2200 UTC/GMT)
•Alternate: [phone] (Switzerland), Monday–Friday: 9:00 am to 5:30 pm
CET (08:00 to 16:30 UTC/GMT)
Fax: [phone] (USA) or [phone] (Switzerland)
Copyright statement
Copyright © 2012–2018, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Electron-
ics assumes no liability for errors that may appear in this document.
Trademarks statement
The term SmartNode is a trademark of Patton Electronics Company. All other trade-
marks presented in this document are the property of their respective owners.
Warranty
For warranty information, refer to the SmartNode 10200A Series User Manual available
online at www.patton.com/manuals/SN10200A.pdf.