Pentair PROWLER 930W Product manual

PROWLER® 930W
ROBOTIC INGROUND POOL CLEANER
IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
INSTALLATION AND
MAINTENANCE GUIDE
Translated versions of this manual are available online at / La versión en
español de este manual del producto, se puede encontrar en línea a / La version
française de ce manuel est disponible à : www.pentair.com/prowler-930w

i
PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
Attention Installer: This guide contains
important information about the installation,
operation and safe use of this product. This information
should be given to the owner and/or operator of this
equipment after installation of the pool cleaner.
Attention User: This manual contains important
information that will help you in operating and
maintaining this pool cleaner. Please retain it for future
reference. Consult Pentair with any questions regarding
this equipment.
Important Notice:
Before installing this product,
read and follow all warning
notices and instructions which are included.
Failure to follow safety warnings and instructions can
result in severe injury, death, or property damage.
Call [phone] for additional free copies of these
instructions.
When examining the robotic pool
cleaner, disconnect the main
power supply.
Keep the robotic pool cleaner out
of reach of children.
An original power cable must be
used at all times, replaced by a
certified technician, if needed to avoid hazard.
To reduce the risk of electrical
shock, do not use extension cord
to connect unit to electrical supply.
Consumer Information and Safety
These pool cleaners are designed and manufactured to
provide many years of safe and reliable service when
installed, operated and maintained according to the
information in this manual. Throughout the manual,
safety warnings and cautions are identified by the “
” symbol. Be sure to read and comply with all of
the warnings and cautions.
HAZARDOUS SUCTION. Do not
play with cleaner or hose or apply
to body. Can trap and tear hair
or body parts. Hose can trip or
entangle swimmers which could
result in drowning.
RISK OF ELECTRICAL
SHOCK OR ELECTROCUTION.
Connect only to a grounding
type receptacle protected by a
ground-fault circuit-interrupter
(GFCI). Contact a qualified electrician if you cannot
verify that the receptacle is protected by a GFCI.
To avoid hand injury, operator
should keep hands away from
drive mechanism.
Position the caddy and power
supply at least 12 feet (3.5 m)
from the edge of the pool during operation.
Do not bury cord. Locate cord
to minimize abuse from lawn
mowers, hedge trimmers and other equipment.
General Installation Information
FCC Statement
NOTE: This equipment has been tested and found
to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate
radio frequency energy and, if installed and used in
accordance with the instructions, guarantees that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct interference by one or
more following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and the receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Changes or modifications to this equipment not
expressly approved by the party responsible for
compliance (Pentair) could void the user’s authority
to operate this equipment.
IMPORTANT SAFETY INSTRUCTIONS
Do not operate the robotic pool
cleaner when there are people
swimming in the pool. Hose can trip or entangle
swimmers which could result in drowning.
This product contains a chemical
known to the state of California to
cause cancer, birth defects or other reproductive harm.
Keep the robotic pool cleaner out
of reach of persons with reduced
physical, sensory or mental capabilities, or lack of
experience and knowledge, without proper supervision
and understanding of the instructions.
When lifting the robotic pool
cleaner, take care to prevent
back injury.

PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
ii
Pre-Installation Check List
Before installing your cleaner, review and understand
all warnings and safety information in this guide. Failure
to follow these instructions or improper installation of
the cleaner can result in damage to the pool finish or the
vinyl liner, Pentair disclaims any liability for repairs or
replacement to any of these structures or components
of the customer’s pool.
Before installing the cleaner in a vinyl liner pool:
Check liner closely for signs of deterioration or damage
from age, chemicals, pool wall damage, etc. If any
damage is found, have a qualified pool professional
make all the necessary repairs. Also, if there are
stones, roots, etc., under the liner, remove them before
installing the cleaner.
Before installing the cleaner in a gunite pool or a
pool that is partially or completely tiled:
Repair loose tiles and tighten any loose light rings.
Before installing the cleaner, clean your filter
system:
Make sure you have cleaned the filter, including
backwashing, rinsing, and emptying all baskets. A
clean system is necessary for proper cleaner operation
and coverage.
Before installing the cleaner, understand cleaner
coverage:
The cleaner is designed to rid your pool of debris in
approximately 4-6 hours. Less time could be needed,
depending on the pool size. The cleaner was not
designed to automatically clean steps or swimouts or
to work under a solar cover. It was also not designed
to do initial cleanup for a new pool or when opening
your pool for the season.
AFTER installing the cleaner, make sure the cleaner
is operating correctly:
The cleaner may need some minor adjustments
to make sure it is operating properly so there is no
damage to the pool finish. Certain vinyl liner patterns
are particularly susceptible to surface wear, pattern
removal, ink rubbing off of, or serious scratches to the
pattern caused by objects coming into contact with the
vinyl surface, including automatic pool cleaners. Pentair
is not responsible for any pattern removal, abrasions
or markings on vinyl liners.
Disclaimer of Liability
About your Pool and Cleaner
There are a multitude of factors that contribute to the
life of your pool. These robotic pool cleaners are very
passive products that will have no impact on pool life.
Please be aware that over time, deterioration,
discoloration and brittleness of any pool finish can be
caused separately by, or in combination with, age, an
imbalance in pool water chemistry, improper installation
and other factors. Robotic pool cleaners will not
remove or cause wear on “good” pool plaster. In fact,
the opposite is true–pool plaster will eventually cause
wear on the cleaner.
The same situation holds true for vinyl-lined in-ground
swimming pools, because vinyl liners are also affected
by the environment and factors such as pool water
chemistry, sunlight and the pool’s surroundings.
Therefore over time, vinyl can become brittle and
weak. In addition, vinyl-lined pools are affected by the
workmanship, composition and installation of the liner
and the workmanship and quality of construction of the
supporting walls and pool base. These are all factors
which can contribute to liner failure. The existence
of any of these type of conditions in your pool is not
caused by the use or operation of the cleaner. The
manufacturer disclaims any liability for repairs or
replacement to any of these structures or components
of the customer’s pool.
The pool owner must assume all responsibility for
the condition and maintenance of the pool’s surface,
water and deck.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS

iii
PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
If you have questions about ordering Pentair replacement parts, and pool products, please
use the following contact information:
CUSTOMER SERVICE / TECHNICAL SUPPORT
CUSTOMER SERVICE (8 A.M. to 4:30 P.M. — Eastern and Pacific Times)
Phone: [phone]
Fax: [phone]
TECHNICAL SUPPORT
Sanford, North Carolina (8 A.M. to 4:30 P.M. ET)
Phone: [phone]
Fax: [phone]
Moorpark, California (8 A.M. to 4:30 P.M. PT)
Phone: [phone] (Ext. 5591)
Fax: [phone]
WEB SITE
Visit www.pentair.com to find information about Pentair products.
Important Safety Instructions ...........
Installation ..........................................
Overview
Cleaner Components
Cleaner Features
Initial Setup
Caddy Assembly
Maintenance .......................................
Removing the Cleaner from the Pool
Cleaning the Filter Baskets
Cleaning the Filter Screens
Cleaning the Impeller
Storing the Cleaner
Maintenance Log
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1
1
1
1
3
5
5
6
7
8
9
10
TABLE OF CONTENTS
Troubleshooting ..................................
Replacement Parts ..............................
Parts Illustration
Parts List
11
12
12
13

PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
1
Overview
Prowler®930W Robotic Inground Pool Cleaners are designed to scrub, vacuum, and filter your
inground pool. Before operating this product, be sure to read and follow all safety instructions on
pages i-ii.
Cleaner Components:
• Cleaner and 60 ft. Communication Cable
with Swivel
• Power Supply
• Cleaner Caddy
Cleaner Features:
• Weekly Timer
• Wall and Waterline Scrubbing
• Top Loading Basket Filtration
• Quick Clean
• Delayed Start
• WiFi Connectivity
• Pentair Home Mobile App for Smartphones
INSTALLATION
Cleaner and 60’ Communication
Cable w/ Swivel
Power Supply
Cleaner Caddy
STEP 1:
Caddy Placement
The cleaner comes with a cleaner caddy that
requires assembly before continuing further
into this section. See Caddy Assembly on page
3 for assembly instructions.
Position the caddy and power supply at least
12 feet (3.5 m) from the edge of the pool. See
Figure 1.
STEP 2:
Unroll Communication Cable
Unroll the communication cable and stretch
it out completely so there are no kinks. See
Figure 2.
Initial Setup
Before using the cleaner for the first time, perform the following procedures:
FIGURE 2
3.5 m / 12 ft
FIGURE 1

2
PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
STEP 4:
Connect Power Supply to Power Source
Connect the power supply to the desired
electrical source/outlet. See Figure 4.
RISK OF ELECTRICAL SHOCK OR
ELECTROCUTION: Connect only to a
grounding type receptacle protected by a ground-fault circuit-
interrupter (GFCI). Contact a qualified electrician if you cannot
verify that the receptacle is protected by a GFCI.
To reduce the risk of electrical shock, do
not use extension cord to connect unit to
electrical supply; provide a properly located outlet.
FIGURE 4
1. Ensure the power supply is positioned at
least 12 feet (3.5 m) from the pool.
2. Lower the cleaner into the pool by the handle
(see Figure 5).
Note: Never lower the cleaner into the
pool by the communication cable. This puts
unnecessary strain on the cable and could
damage the cleaner.
3. Gently tilt the cleaner from side to side or
turn it upside down to release trapped air.
See Figure 5.
FIGURE 5
STEP 5:
Placing the Cleaner in the Pool
Do not operate the pool cleaner if it is not
fully immersed in water. Operating the
cleaner out of water will immediately cause severe damage to the
cleaner and result in loss of warranty. Do not leave the cleaner in
the pool all the time. Always remember to turn the power supply
“OFF” and unplug it from the power outlet before removing the
cleaner from the pool.
STEP 3:
Connect Power Supply to Cleaner
Connect the communication cable to the power
supply.
Ensure the connector notch is lined up with
the corresponding groove in the socket on the
power supply. Tighten the cable nut clockwise to
secure the cable. See Figure 3.
FIGURE 3

PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
3
Caddy Assembly
To assemble the caddy, follow the
instructions below:
STEP 1:
Removing the Communication Cable Holder
1. While holding the caddy chassis in place,
pull the top of the communication cable
holder straight out until it snaps loose. See
Figure 6.
2. Place the attachment to the side. It will be
reinstalled in Step 4.
FIGURE 6
STEP 2:
Installing the Wheels
1. Using two of the shorter Phillips-head screws
provided with the caddy, secure both caddy
wheels to the chassis. See Figure 7.
FIGURE 7
STEP 3:
Installing the
Handle Support
1. Slide the handle
support into
the top of the
chassis and push
downwards firmly
until it seats into
the chassis. See
Figure 8.
Note: The handle
support seats
tightly into the
chassis and substantial force may be needed.
Ensure the support is seated all the way into
the chassis, otherwise the securing screws will
not line up correctly.
2. Using two of the shorter Phillips-head screws
provided with the caddy, secure the chassis to
the handle support. See Figure 9.
FIGURE 8
FIGURE 9
STEP 4:
Reinstall the Communication Cable Holder
1. Slide the bottom of communication cable
holder onto the front of the chassis.
2. While holding the chassis in place, push the
top of the cable holder inwards until it clicks
into place. See Figure 10.
B
A
FIGURE 10

4
PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
STEP 5:
Install the Handle
1. Insert the handle
into the handle
support. See
Figure 11.
2. Push the handle
into the support
as far as possible.
FIGURE 11
STEP 6:
Install the Power Supply Clip
1. Using the two longer Phillips-head screws,
two washers and two 5/16” (8 mm) nuts
provided with the caddy, install the power
supply hook onto the handle support. See
Figure 12.
5/16”
(8mm)
FIGURE 12
STEP 7:
Install the Power Cable Holder
1. Using the final two shorter Phillips-head
screws, secure the power cable holder to the
caddy handle. See Figure 13.
FIGURE 13
STEP 8:
Attach the Power Supply to the Caddy
1. Hook the power supply’s handle over the top lip
of the power supply clip. See Figure 14 (A).
2. Tilt the power supply toward the handle support
until the power supply snaps into the bottom lip
of the power supply clip. See Figure 14 (B).
A
B
FIGURE 14

PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
5
Removing the Cleaner from the Pool
The cleaner will shut off automatically at the end of a cleaning cycle.
Follow the steps below to remove the cleaner from the pool.
Ensure the power supply is turned “OFF” and disconnected from the
electrical source/outlet before removing the cleaner from the pool.
Operating the cleaner out of water will immediately cause severe damage to the cleaner and
result in loss of warranty. Do not leave the cleaner in the pool all the time.
1. Disconnect the power supply from the electrical outlet and
disconnect the cleaner communication cable from the power
supply.
2. Using the cleaner’s communication cable, slowly and gently pull
the cleaner to the waterline at the edge of the pool until you can
reach the handle. DO NOT lift the cleaner out of the water by the
cable.
3. Using the handle, lift the cleaner out of the pool. See Figure 15.
Note: Never lift the cleaner out of the pool by the communication
cable. This puts unnecessary strain on the cable and could damage
the cleaner.
4. Place the cleaner on the edge of the pool and allow excess
water to drain from the cleaner. See Figure 16.
5. Store the cleaner in the caddy with communication cable coiled
when not in use.
If not using a caddy, store the cleaner in a covered area with the
communication cable coiled.
MAINTENANCE
FIGURE 15
FIGURE 16
Make sure the cleaner’s power supply is turned “OFF” and is disconnected from the electrical source/outlet before
servicing the cleaner. Moving parts may injure hands or fingers if cleaner inadvertently powers on during servicing.

6
PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
Cleaning the Filter Baskets
Note: Pentair recommends that you clean the filter baskets after each cleaning cycle. Excess debris in
the filter basket will restrict the suction power of the cleaner and reduce its effectiveness.
To clean the filter baskets, follow the instructions below:
FIGURE 17
STEP 1:
Open the Filter Cover
When the filter cover is opened the filter
basket handle will pop up. See Figures 17
and 18.
FIGURE 19
STEP 2:
Lift the basket out of the cleaner body.
FIGURE 18
1
2
FIGURE 21
STEP 4:
Empty the Outer
Filter Basket
Open the latch at
the bottom of the
filter basket. This will
release the bottom
lid of the basket.
See Figure 21.
FIGURE 22
STEP 5:
Clean the Outer Filter Basket
Thoroughly rinse the filter basket with a garden
hose. See Figure 22.
STEP 3:
Remove and Rinse
the Inner Filter
Basket
Remove the inner
filter basket from the
outer filter basket
(see Figure 20).
Dump any loose
debris from the
inner basket and
thoroughly rinse it
with a garden hose.
FIGURE 20

PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
7
Cleaning the Filter Screens
Note: Pentair recommends that you clean the filter screens at least once a month. Excess debris in the
filter screens will restrict the suction power of the cleaner and reduce its effectiveness.
To dismantle and clean the four filter screens, follow the instructions below:
STEP 2:
Remove the Filter Screens
Using your thumbs, firmly press inwards on the
top of Panel 1 to remove the filter screen from its
frame (see Figure 23).
Each filter screen is stamped with a number
(see Figure 24). Remove the filter screens in
numerical order; Screen 1 > 2 > 3 > 4.
FIGURE 23
FIGURE 24
STEP 3:
Clean the Filter Screens
Thoroughly clean the filter screens with a garden
hose. See Figure 25.
FIGURE 25
STEP 4:
Reassemble the Filter Screens
Replace the filter screens by seating the bottom
of the screen into its frame, then pushing firmly
outwards on the top of the screen until it clicks
into place.
Each filter screen is stamped with a number
(see Figure 26). Replace the filter screens in
numerical order; Screen 4 > 3 > 2 > 1.
FIGURE 26
STEP 1:
Empty the Inner and Outer Filter Baskets.
Follow steps 1-5 on the previous page.
The inner and outer filter baskets should be
emptied and rinsed clean before removing the
outer basket’s filter screens.

8
PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
Cleaning the Impeller
Always disconnect power to the cleaner before servicing, disassembly, or reassembly. Failure to do so could result
in death or serious injury to servicemen, pool users or others due to electrical shock. Read all servicing instructions
before servicing the cleaner.
Every so often debris may become trapped in the cleaner’s impeller. To remove debris trapped in the
impeller follow the instructions below:
STEP 1:
Open the Filter Cover and Remove the
Basket
See Figure 27 and Figure 28.
FIGURE 27 FIGURE 28
STEP 2:
Unmount and Remove the Intermediate Cover and Manifold
Assembly
1. Using a No. 2 Phillips-head screwdriver, remove the two
screws that hold the intermediate cover and manifold
assembly in place. These screws can be found in the inside
corners of the intermediate cover. See Figure 29.
2. Place the two screws aside.
3. Gently pull the intermediate cover (Item #2 in Figure 29)
away from the cleaner and place it aside.
4. Gently pull the manifold assembly (Item #3 in Figure 29)
away from the cleaner and place it aside.
2
1
3
FIGURE 29
STEP 3:
Unmount and Remove the Impeller Cover
Press the tabs on both sides of the impeller cover
(Item #1 in Figure 30) to unlock the cover from
the impeller assembly. While pressing both tabs,
pull the cover away from the cleaner.
Place the impeller cover aside.
1
FIGURE 30

PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
9
Storing the Cleaner
If the cleaner will not be used for an extended period of time, follow the storage recommendations
below:
• Be sure to disconnect the power supply after use.
• Store the power supply, cable and cleaner on the caddy.
• Store the cleaner in a protected area out of direct sun, rain and frost, at a temperature between
41°-113°F (5°-45°C).
• Drain all water from the pool cleaner.
• Thoroughly clean the filter baskets and filter screens and store the cleaner with them installed.
STEP 5:
Remount the Impeller Cover
Gently push the impeller cover back onto the
impeller assembly. See Figure 32.
The tabs on the motor unit will lock the cover into
place.
FIGURE 32
STEP 6:
Remount the Intermediate Cover and
Manifold Assembly
Reseat the manifold assembly and intermediate
cover. Reinstall the two screws. See Figure 33.
FIGURE 33
FIGURE 31
STEP 4:
Clean Debris from the Impeller
By hand, remove any debris that has become
trapped inside the impeller. See Figure 31.
2
1
3

10
PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
Maintenance Log

PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
11
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Cable twisting
or coiling up
Obstruction in pool
Cleanis getting stuck on the main
drain cover
Excess cable in the pool
Remove obstruction in pool.
Turn off pump and install main drain cover ring.
Straighten cable and lay in sun periodically.
Remove excess cable from pool.
Cleaner is
moving in
circles
Dirt stuck in moving parts
Tracks worn due to extended use
Power supply positioned incorrectly
Algae in pool
Remove dirt from moving parts.
Contact your dealer. Replace tracks.
Place power supply in a position so that the
cleaner can reach all walls.
Correct pool and water conditions.
Cleaner does
not reach all
areas of the
pool
Power supply positioned incorrectly
Cleaner does not climb walls
Algae on pool walls and floor
Pool filter and pump is on
Place power supply in a position so that the
cleaner can reach all walls.
Check reasons for not climbing walls below.
Brush pool walls and floor.
Turn off pool filter and pump and run another
cleaning cycle.
Cleaner does
not climb walls
Cleaner is too heavy
Algae on walls
Water temperature too low and/or
too high
Brushes are worn
Debris caught around impeller
Cleaner is too light from trapped air
Unsuitable pH level
Clean and wash cartridge.
Brush walls.
Ideal water temperature between 43-95°F
(6-35°C)
Replace brushes - contact your dealer.
Clean impeller (see page 8).
Turn cleaner upside down under water to remove
trapped air.
Check pH level - should be between 7.4 - 7.8;
minimum level of 7.2.
Motor not
working
Impeller blocked
Drive system blocked
Electrical problem - motor unit,
communication cable, or power supply
Clean impeller (see page 8).
Clean tracks and wheels.
Consult with your dealer or service center.
Cleaner will not
sink
Air caught in trapped in cleaner Turn cleaner upside down under water to remove
trapped air. Wash the cartridge. Remove calcium
deposits or other chemical sediments.
Open inlet flap in the bottom lid to remove dirt and/
or trapped air.
Power supply
or power supply
switch light is
not working
Not plugged in properly or main
socket is damaged
Reconnect and check main power supply.

12
PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
REPLACEMENT PARTS
Parts Illustration

PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
13
Item No. Part No. Description
1 360541 Power Supply
2 360446 Communication Cable
3 360507 Outer Filter Basket
* 360445 Inner Filter Basket
* 360363 Cartridge Filter Kit
* 360364 Net Filter Kit
6 360365 Motor Unit
7 360366 Front Brush Assembly
8 360367 Rear Brush Assembly
9 360370 Manifold Assembly
10 360371 Impeller Cover
11 360447 Filter Cover
12 360375 Intermediate Cover
13 360377 Left Grill
14 360378 Right Grill
15 360379 Internal Float
16 360380 Side Panel
17 360382 Bypass Cover, Right
18 360383 Bypass Cover, Left
19 360384 Rapid Drain Flap
20 360385 Handle Assembly
21 360388 Front Brush Bushing
22 360372 Front Wheel
23 360342 Tr a ck
24 360373 Latch
* 360381 Rear Wheel
* 360340 Impeller
* 360165 Cleaner Caddy
Note (*): Not Shown
Parts List

14
PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
NOTES

PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
15
NOTES

1620 HAWKINS AVE., SANFORD, NC 27330 • [phone]
10951 WEST LOS ANGELES AVE., MOORPARK, CA 93021 • [phone]
WWW.PENTAIR.COM
All indicated Pentair trademarks and logos are property of Pentair. Third party registered and unregistered
trademarks and logos are the property of their respective owners. Because we are continuously improving
our products and services, Pentair reserves the right to change specications without prior notice.
© 2021 Pentair. All rights reserved. This document is subject to change without notice.
*372147*
P/N 372147 REV. A 1/14/21
8180040