
15
TROUBLESHOOTING GUIDE
Hazardous voltage and risk of sudden starts. Disconnect all power to the pump before servicing or working
on pump. Make sure that power is locked out and that pump cannot be accidentally started.
PROBLEM CAUSE
1. Motor does not run when started A. Power failure
B. Fusesblown
C. Motor starter overload has tripped out
D. Main contacts in motor starter are not making contact or the coil is faulty
E Control circuit fuses are defective
F. Motorisdefective
2. Motor starter overload trips out immediately A. One fuse has blown
when power supply is switched on B. Contacts in motor overload relay are faulty
C. Cable connections are loose or faulty
D. Motor winding is defective
E. Pump mechanically blocked
F. Overloadsettingistoolow
3. Motor starter overload trips out occasionally A. Overload setting is too low
B. Low voltage at peak times
4. Motorstarterhasnottrippedoutbutthemotor A. Check1A),B),D,)andE)
does not run
5. Pump capacity is not constant A. Pump inlet pressure is too low
B. Suction pipe/pump partly blocked
C. Pump is sucking air
6. Pump runs but gives no water A. Suction pipe/pump blocked
B. Footornon-returnvalveisblockedinclosedposition
C. Leakage in suction pipe
D. Air in suction pipe or pump
E. Motor rotates in the wrong direction
7. Pump runs backwards when switched off A. Leakage in suction pipe
B. Footornon-returnvalveisdefective
C. Footvalveisblockedinopenorpartlyopenposition
D. Non return valve leaks or is blocked in open or partly open position
E. Discharge valve is defective
8. Leakage from shaft seal A. Pump shaft position is incorrect
B. Shaft seal is defective
9. Noise A. Cavitation is occurring in the pump
B. Pumpdoesnotrotatefreely(Thatis,thereisincreasedfrictionalresistance)
because of incorrect shaft position
Limited Warranty
BERKELEY warrants to the original consumer purchaser (“Purchaser” or “You”) of the products listed below, that they will be free from defects in material and workmanship
for the Warranty Period shown below.
Product Warranty Period
Water Systems:
Water Systems Products — jet pumps, small centrifugal pumps, submersible pumps and related accessories
whichever occurs first:
12 months from date of original installation, or
18 months from date of manufacture
Pro-Source™ Composite Tanks 5 years from date of original installation
Pro-Source™ Steel Pressure Tanks 5 years from date of original installation
Pro-Source™ Epoxy-Lined Tanks 3 years from date of original installation
Sump/Sewage/Effluent Products 12 months from date of original installation, or
18 months from date of manufacture
Agricultural/Commercial:
Centrifugals – close-coupled motor drive, frame mount, SAE mount, engine drive, VMS, SSCX, SSHM, solids handling,
submersible solids handling
12 months from date of original installation, or
24 months from date of manufacture
Submersible Turbines, 6” diameter and larger 12 months from date of original installation, or
24 months from date of manufacture
Our limited warranty will not apply to any product that, in our sole judgement, has been subject to negligence, misapplication, improper installation, or improper
maintenance. Without limiting the foregoing, operating a three phase motor with single phase power through a phase converter will void the warranty. Note also that three
phase motors must be protected by three-leg, ambient compensated, extra-quick trip overload relays of the recommended size or the warranty is void.
Your only remedy, and BERKELEY’s only duty, is that BERKELEY repair or replace defective products (at BERKELEY’s choice). You must pay all labor and shipping charges
associated with this warranty and must request warranty service through the installing dealer as soon as a problem is discovered. No request for service will be accepted if
received after the Warranty Period has expired. This warranty is not transferable.
BERKELEY SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING LIMITED WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING LIMITED WARRANTIES SHALL NOT EXTEND BEYOND
THE DURATION PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on the duration of an implied warranty, so the above limitations or
exclusions may not apply to You. This warranty gives You specific legal rights and You may also have other rights which vary from state to state.
This Limited Warranty is effective June 1, 2011 and replaces all undated warranties and warranties dated before June 1, 2011.
In the U.S.: BERKELEY, 293 Wright St., Delavan, WI 53115
In Canada: 269 Trillium Dr., Kitchener, Ontario N2G 4W5