Pepwave MAX BR1 Pro 5G User manual

RENTAL EQUIPMENT SETUP GUIDE
Setup Video Guide:
Scan this QR code
with your phone
camera for video.
Contact our Support Team:
www.choose2rent.com/help
[phone] Ext. 3 (USA)
PepWave MAX BR1 Pro 5G
Box Content:
1 x Protective Case
1 x 5G LTE Router
1 x Power Adapter
2 x Wi-Fi Antennas
4 x Cellular Antennas
1 x GPS Antenna
2 x Ethernet Cable
Extensions
Quick Setup:
1. Open router case.Always keep the
case open during operation.
2. The antenna and ethernet
connections to the router are
already in place. Take out the power
adapter and LAN Ethernet extensions
from router case.
3. Plug in the power adapter.
Please allow 5-10 minutes for the router
to establish a cellular connection.
4.Please refer to this legend for
router status:
-Status LED Off, system initializing
-Cellular LED Blinking Slowly, connecting to
network(s).
-Status LED Green, Ready
-Cellular LED Green, connected to
network(s).
-Status LED Red, booting up or busy
-Status LED Blinking Red, boot up error
-Cellular LED Off, no cellular connection.
Wait up to 10 minutes, if it doesn’t turn solid
green call for support.
5. Connect your wired devices (e.g.,
printer or laptop) Connect an
Ethernet cable to one of the female
ends of the ethernet extensions to
the rental equipment. If you have
more than 2 devices on your order,
please an Ethernet switch to one of the
Ethernet extensions. (Ethernet switches
are rented separately!)
6. Connect your wireless devices
(e.g., iPad / Surface Go / Laptop)
Search on your wireless device for
the Routers Wi-Fi Network Name”
PEPWAVE#. The Wi-Fi password can
be found on the routers Quick Start
Guide, in the mesh pocket of the
case.

RENTAL EQUIPMENT SETUP GUIDE
Setup Video Guide:
Scan this QR code
with your phone
camera for video.
Contact our Support Team:
www.choose2rent.com/help
[phone] Ext. 3 (USA)
PepWave MAX BR1 Pro 5G
Troubleshooting:
The router does not power up?
Verify your power source, try another wall plug.
Please check if the power plugs are plugged in tightly.
Wrong/incorrect password
notification
Please verify Caps Lock is off on the device you are connecting
from. Use the password provided in the Quick Start Guide in the
pocket of the router case.
How much cellular data can I use?
Please review your contract to verify the included cellular data
in your rental contract. Typically,
3 GB of data are free of
charge. Avoid connecting personal laptops or Cell Phones to
the router. These devices typically run a lot of updates and can
easily consume more than 1GB per day per device.
I am connected to an internet
hardline but have no internet.
Please confirm with the provider of the hardline the following
1. Is the Ethernet hardline live?
2. Is the provided hardline set to DHCP. Note that our routers
are not setup for STATIC IP internet hardline.
3. Does the Router need to be whitelisted? If yes, the hardline
provider will need the MAC address from the router. The
MAC address can be located on the bottom of the router.
This is typically the case when a hardline needs to bypass
“splash page”.
4. Confirm the hardline is connected to the Router’s WAN
port and not on the LAN port.
5. Verify with the venue (hardline provider) if there are any
firewalls or security measures that need to be provisioned.
Also, power cycle the router after connecting it to the hardline.