Pepwave Surf On-The-Go User manual

Pepwave Surf On-The-Go
User Manual

CONTENTS
Getting Ready to Surf
5 What’s in the Box
5 Get to Know Your Surf On-The-Go
7 Choose Your Connection Mode
Basic Setup
9 Cellular Mode Setup
12 Wi-Fi Mode Setup
15 Wired Mode Setup
Advanced Settings
19 Fail Over Settings
20 LAN and DHCP Settings
21 Radio Settings
22 AP Settings (Advanced)
23 Web Admin Settings
24 Roaming Settings (Wireless WAN Only)
25 Port Forwarding Settings
26 QoS Settings
27 Checking Your Surf’s Status
Troubleshooting
29 Turning On Remote Assistance
30 Restoring Factory Settings
31 Upgrading Your Surf’s Firmware

Surf On-The-Go User Manual
Appendix
33 Federal Communication Commission Interference
Statement
33 IMPORTANT NOTE:
FCC Radiation Exposure Statement
34 Taiwan NCC Statement
34 Copyright
34 Disclaimer

GETTiNG REady TO SuRf
1

Surf On-The-Go User Manual
What’s in the Box
»Pepwave Surf On-The-Go
»5dBi antenna
»Power adapter
»CAT5 Ethernet cable
»Quick Start Guide
»Window mounting accessories
Get to Know Your Surf On-The-Go
USB
Connect a 3G/4G USB modem to this port when using Cellular Mode.
Power Adapter
Connect the included power adapter to this DC port, then plug the other end
of the adapter into a nearby power outlet.
Ethernet
When using Wi-Fi or Cellular Mode, connect one end of a standard Ethernet
cable to this port and then connect the other end of the cable to your
computer’s Ethernet port. When using Wired Mode, connect one end of an
Ethernet cable to this port and then connect the other end of the cable to
your cable/DSL modem or other Internet source.
Antenna
Attach the included antenna to the gold screw connector on the back of your
Surf by turning the antenna’s connector in a clockwise direction.

LED Color Status Description
PWR Green On Surf is powered on
Off Surf is powered off
RDY Amber On Surf is ready to operate
Red On Surf has not yet booted
Off Surf is powered off
ENET Green On Ethernet is connected
Off Ethernet is not connected
Green On In Cellular and Wi-Fi Mode, signal reception
strength is indicated by the number of lit
LEDs
Green Sequential Surf is in Wired Mode

Surf On-The-Go User Manual
Choose Your Connection Mode
Your Surf On-The-Go supports three connection modes to give you
maximum connectivity on the road, at the ofce, or at home:
Cellular Mode
This mode allows you to connect your Surf to a 3G or 4G(WiMAX/LTE) USB
modem and share the connection with all your devices wirelessly and/or
using the Surf’s Ethernet port. Cellular Mode is an ideal choice for travellers
or those living/working in remote areas without broadband service. For
information on conguring this mode, see Cellular Mode Setup.
Wi-Fi Mode
Wi-Fi Mode makes it easy to share Wi-Fi service provided by hotels,
restaurants, marinas, RV parks, and more. Once connected to Wi-Fi, your
Surf can serve as a local access point for an unlimited number of devices.
You can also connect printers, game consoles, and other wired devices to
the Surf using its Ethernet port. For information on conguring this mode,
see Wi-Fi Mode Setup.
Wired Mode
A great choice for use at home, the ofce, or wherever you have access
to a wired Internet connection, Wired Mode lets you connect the Surf to a
DSL/cable modem or router. You can also connect the Surf to a multi-port
switch for use with multiple wired and wireless devices. For information on
conguring this mode, see Wired Mode Setup.

2
BaSiC SETup

Surf On-The-Go User Manual
Cellular Mode Setup
1. Connect one end of a USB cable to a 3G/4G modem and then connect
the other end to your Surf’s USB port.
2. Using your wireless-capable computer or other device, locate the
Surf’s default SSID and connect. By default, your Surf’s SSID will be
PEPWAVE_####, where #### is the sufx of the device’s MAC address. For
more information on locating and connecting wirelessly to Internet access
points with your device, see your device’s operating manual.
3. Open a Web browser, such as Internet Explorer, Firefox, Safari, or
Chrome. If the Surf’s Dashboard is not displayed automatically, enter
http://192.168.20.1 in your browser’s address bar to display it.
4. Click the Cellular button, and then select Settings.

5. In the Cellular Settings section, choose Custom Operator Settings or
Auto Operator Settings.
»Custom Operator Settings – Choose this option if
your cellular service provider requires that you use an
assigned login/password, APN, and/or dial number.
»Auto Operator Settings – The best choice for most users,
this option will apply settings that work with most cellular
services. If needed, enter a SIM PIN in this section.
6. Scroll down to the AP Settings section and select Congure Manually.
7. In the AP SSID eld, enter the network name used to identify the Surf’s
Wi-Fi network.
8. Select WPA/WPA2-Personal from the Authentication menu.

Surf On-The-Go User Manual
9. In the Encryption Key eld, enter a password of at least eight characters.
This is the password that you and other authorized users will use to
wirelessly connect to the Surf.
10. Click the Save button located at the bottom right of the screen to store
your changes.
11. Your computer or other wireless device will disconnect from the
Surf. Choose the Surf’s SSID and enter your authentication password to
reconnect.
12. If you’ve successfully connected to the Surf, the Surf’s LEDs will be lit as
follows:
PWR – Solid green
RDY – Amber
ENET – Solid green
Wi-Fi – Displays a varying number of lit signal bars, depending on the
strength of the received 3G/4G signal

Wi-Fi Mode Setup
1. Using your wireless-capable computer or other device, locate the
Surf’s default SSID and connect. By default, your Surf’s SSID will be
PEPWAVE_####, where #### is the sufx of the device’s MAC address. For
more information on locating and connecting wirelessly to Internet access
points with your device, see your device’s operating manual.
2. Open a Web browser, such as Internet Explorer, Firefox, Safari, or
Chrome. If the Surf’s Dashboard is not displayed automatically, enter
http://192.168.20.1 in your browser’s address bar to display it.
3. Click the Wi-Fi button, and then select Settings.

Surf On-The-Go User Manual
4. In the Wireless Settings section, change Wireless Network Name
(SSID) from the default value, MySSID, to the SSID specied by your
wireless Internet service provider. You can also leave this eld blank and
choose an SSID from the resulting list, which also includes corresponding
encryption types and signal strengths.
5. Choose the authentication type required by your wireless Internet service
provider from the Authentication dropdown menu. If applicable, enter the
password provided by your ISP in the Encryption Key eld.
6. Scroll to the AP Settings section and select Congure Manually.
7. In the AP SSID eld, enter the network name used to identify the Surf’s
Wi-Fi network.
8. Select WPA/WPA2-Personal from the Authentication dropdown menu.

9. In the Encryption Key eld, enter a password of at least eight characters.
This is the password that you and other authorized users will use to
wirelessly connect to the Surf.
10. Click the Save button to store your changes.
11. Your computer or other wireless device will disconnect from the
Surf. Choose the Surf’s SSID and enter your authentication password to
reconnect.
12. If you’ve successfully connected to the Surf, the Surf’s LEDs will be lit as
follows:
PWR – Solid green
RDY – Amber
ENET – Solid green
Wi-Fi – Displays a varying number of lit signal bars, depending on the
strength of the received Wi-Fi signal
Wired Mode Setup

Surf On-The-Go User Manual
1. Connect one end of the included Ethernet cable to the back of the Surf
and then connect the other end to a DSL or cable modem.
2. Using your wireless-capable computer or other device, locate the
Surf’s default SSID and connect. By default, your Surf’s SSID will be
PEPWAVE_####, where #### is the sufx of the device’s MAC address. For
more information on locating and connecting wirelessly to Internet access
points with your device, see your device’s operating manual.
3. Open a Web browser, such as Internet Explorer, Firefox, Safari, or
Chrome. If the Surf’s Dashboard is not displayed automatically, enter
http://192.168.20.1 in your browser’s address bar to display it.
4. Click the Wired button, and then select Settings.

5. In the WAN IP Settings section, select the method the Surf will use to
obtain an IP address.
»Congure Manually – Choose this option
if you will use a static IP address.
»Obtain an IP Address using DHCP – Choose this option to obtain
an IP address automatically. This option is best for most users.
»Obtain an IP Address using PPPOE – Choose this
option to connect to an Internet service using PPPOE.
6. Scroll down to the AP Settings section and select Congure Manually.
7. In the AP SSID eld, enter the network name you’d like the Surf to display
when broadcasting its SSID.

Surf On-The-Go User Manual
8. Select WPA/WPA2-Personal from the Authentication dropdown menu.
9. In the Encryption Key eld, enter a password of at least eight characters.
This is the password that you and other authorized users will use to
wirelessly connect to the Surf.
10. Click the Save button to store your changes.
11. Your computer or other wireless device will disconnect from the
Surf. Choose the Surf’s SSID and enter your authentication password to
reconnect.
12. If you’ve successfully connected to the Surf, the Surf’s LEDs will be lit as
follows:
PWR – Solid green
RDY – Amber
ENET – Solid green
Wi-Fi – The four signal bars will light sequentially

3
advaNCEd SETTiNGS

Surf On-The-Go User Manual
Fail Over Settings
Fail Over Enable to allow the Surf to use a cellular link
as a backup in case the primary link fails.
Timeout Specify the period of time before a health
check attempt is considered a failure.
Following this interval, the Surf will attempt to
switch to the fail over connection.
Health Check Interval Specify how often to check for a healthy
primary connection.
Health Check Retries Specify the number of consecutive health
check failures before considering the primary
link to be down.
Recovery Retries Specify the number of consecutive health
check successes before bringing the primary
link back up from a failed state.

LAN and DHCP Settings
LAN Interface
IP address The Surf’s assigned IP address. Default is
192.168.20.1.
Subnet mask Used to specify the number of computers that can
connect to your Surf. Default is 255.255.255.0.
DHCP Server
Enable Choose this button to enable the Surf’s internal DHCP
server. The best setting for most users.
Start IP address Species the rst IP address that can be assigned to
connected devices. Default is 192.168.20.10.
Stop IP address Species the last IP address that can be assigned to
connected devices. Default is 192.168.20.250.
Subnet mask Species the number of computers that can connect
to your Surf and should match the Subnet Mask
value in the LAN Interface section. Default is
255.255.255.0.
DHCP
reservations
Click the Cong link to display a window where you
can persistently assign an IP address to a specic
MAC address using DHCP.
Disable Choose this button to disable the Surf’s internal DHCP
server. Note that disabling DHCP does not put the
Surf into transparent (bridge) mode.