Pepwave MAX 700 User manual

COPYRIGHT &TRADEMARKS
Specifications are subject to change without notice. Copyright © 2015 Pepwave Ltd. All Rights Reserved.
Pepwave and the Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned
may be trademarks or registered trademarks of their respective owners.
Pepwave MAX and Surf
User Manual
Pepwave Products:
MAX 700/HD2/HD2 IP67/HD2 mini/HD4/BR1/BR1 IP55/BR2 IP55/On-The-Go
MAX HD2/HD4 with MediaFast
Surf SOHO
Pepwave Firmware 6.2.1
June 2015

Pepwave MAX and Surf User Manual
Table of Contents
1INTRODUCTION AND SCOPE.................................................................................................5
2GLOSSARY.............................................................................................................................6
3PRODUCT FEATURES.............................................................................................................7
3.1 SUPPORTED NETWORK FEATURES .................................................................................7
3.2 OTHER SUPPORTED FEATURES......................................................................................9
4PEPWAVE MAX MOBILE ROUTER OVERVIEW .....................................................................10
4.1 MAX 700 ............................................................................................................10
4.2 MAX HD2 ...........................................................................................................12
4.3 MAX HD2 IP67....................................................................................................14
4.4 MAX HD2 MINI.....................................................................................................15
4.5 MAX HD4 ...........................................................................................................17
4.6 MAX BR1 ............................................................................................................18
4.7 MAX BR1/2 IP55 .................................................................................................23
4.8 MAX ON-THE-GO..................................................................................................25
4.9 SURF SOHO..........................................................................................................26
5INSTALLATION ....................................................................................................................28
5.1 PREPARATION ........................................................................................................28
5.2 CONSTRUCTING THE NETWORK ..................................................................................29
5.3 CONFIGURING THE NETWORK ENVIRONMENT ................................................................30
6MOUNTING THE UNIT.........................................................................................................31
6.1 WALL MOUNT .......................................................................................................31
6.2 CAR MOUNT..........................................................................................................31
6.3 IP67 INSTALLATION GUIDE........................................................................................31
7CONNECTING TO THE WEB ADMIN INTERFACE ..................................................................31
8CONFIGURING THE LAN INTERFACE(S)................................................................................34
8.1 BASIC SETTINGS......................................................................................................34
8.2 CAPTIVE PORTAL.....................................................................................................44
9CONFIGURING THE WAN INTERFACE(S)..............................................................................46
9.1 ETHERNET WAN ....................................................................................................47
9.2 CELLULAR WAN.....................................................................................................55
9.3 WI-FI WAN..........................................................................................................60
9.4 WAN HEALTH CHECK ..............................................................................................67
9.5 DYNAMIC DNS SETTINGS..........................................................................................69
10 ADVANCED WI-FI SETTINGS................................................................................................71
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Pepwave MAX and Surf User Manual
11 MEDIAFAST CONFIGURATION.............................................................................................74
11.1 SETTING UP MEDIAFAST CONTENT CACHING.................................................................74
11.2 SCHEDULING CONTENT PREFETCHING ..........................................................................75
11.3 VIEWING MEDIAFAST STATISTICS................................................................................76
12 BANDWIDTH BONDING SPEEDFUSIONTM / PEPVPN............................................................77
12.1 PEPVPN...............................................................................................................77
12.2 THE PEPWAVE ROUTER BEHIND A NAT ROUTER ............................................................83
12.3 SPEEDFUSIONTM STATUS ..........................................................................................84
13 IPSEC VPN ...........................................................................................................................85
13.1 IPSEC VPN SETTINGS...............................................................................................85
14 OUTBOUND POLICY MANAGEMENT...................................................................................89
14.1 OUTBOUND POLICY .................................................................................................89
14.2 CUSTOM RULES FOR OUTBOUND POLICY ......................................................................90
15 INBOUND ACCESS ...............................................................................................................99
15.1 PORT FORWARDING SERVICE .....................................................................................99
16 NAT MAPPINGS ................................................................................................................102
17 QOS 104
17.1 USER GROUPS......................................................................................................104
17.2 BANDWIDTH CONTROL ...........................................................................................105
17.3 APPLICATION .......................................................................................................105
18 FIREWALL..........................................................................................................................107
18.1 OUTBOUND AND INBOUND FIREWALL RULES ...............................................................107
18.2 WEB BLOCKING....................................................................................................112
19 MISCELLANEOUS SETTINGS ..............................................................................................116
19.1 HIGH AVAILABILITY................................................................................................116
19.2 PPTP SERVER ......................................................................................................119
19.3 CERTIFICATE MANAGER ..........................................................................................120
19.4 SERVICE FORWARDING ...........................................................................................120
19.5 SERVICE PASSTHROUGH..........................................................................................123
19.6 GPS FORWARDING ...............................................................................................124
20 AP CONTROLLER ...............................................................................................................125
20.1 WIRELESS SSID....................................................................................................125
20.2 SETTINGS ............................................................................................................129
20.3 TOOLBOX ............................................................................................................133
21 SYSTEM SETTINGS.............................................................................................................134
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Pepwave MAX and Surf User Manual
21.1 ADMIN SECURITY ..................................................................................................134
21.2 FIRMWARE ..........................................................................................................138
21.3 TIME..................................................................................................................139
21.4 EMAIL NOTIFICATION.............................................................................................139
21.5 EVENT LOG..........................................................................................................141
21.6 SNMP...............................................................................................................142
21.7 INCONTROL .........................................................................................................144
21.8 CONFIGURATION...................................................................................................145
21.9 FEATURE ADD-ONS................................................................................................146
21.10 REBOOT..............................................................................................................146
21.11 PING..................................................................................................................147
21.12 TRACEROUTE TEST ................................................................................................148
21.13 PEPVPN TEST ......................................................................................................148
21.14 CLI (COMMAND LINE INTERFACE SUPPORT) ................................................................149
22 STATUS .............................................................................................................................150
22.1 DEVICE ...............................................................................................................150
22.2 ACTIVE SESSIONS ..................................................................................................152
22.3 CLIENT LIST .........................................................................................................154
22.4 WINS CLIENT ......................................................................................................154
22.5 UPNP/NAT-PMP ..............................................................................................155
22.6 SPEEDFUSION STATUS ............................................................................................155
22.7 EVENT LOG..........................................................................................................159
22.8 BANDWIDTH ........................................................................................................159
APPENDIX A. RESTORATION OF FACTORY DEFAULTS........................................................165
APPENDIX B. DECLARATION..............................................................................................166
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Pepwave MAX and Surf User Manual
1 Introduction and Scope
Pepwave routers provide link aggregation and load balancing across multiple WAN
connections, allowing a combination of technologies like 3G HSDPA, EVDO, 4G LTE,
Wi-Fi, external WiMAX dongle, and satellite to be utilized to connect to the Internet.
This manual covers setting up Pepwave routers and provides an introduction to their
features and usage.
Tips
Want to know more about Pepwave routers? Visit our YouTube Channel for a video introduction!
http://youtu.be/UCkVQThLKO4
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Pepwave MAX and Surf User Manual
2 Glossary
The following terms, acronyms, and abbreviations are frequently used in this manual:
Term
Definition
3G
3rd Generation standards for wireless communications
4G
4th Generation standards for wireless communications
DHCP
Dynamic Host Configuration Protocol
DNS
Domain Name System
EVDO
Evolution-Data Optimized
HSDPA
High-Speed Downlink Packet Access
HTTP
Hyper-Text Transfer Protocol
ICMP
Internet Control Message Protocol
IP
Internet Protocol
LAN
Local Area Network
MAC Address
Media Access Control Address
MTU
Maximum Transmission Unit
MSS
Maximum Segment Size
NAT
Network Address Translation
PPPoE
Point to Point Protocol over Ethernet
QoS
Quality of Service
SNMP
Simple Network Management Protocol
TCP
Transmission Control Protocol
UDP
User Datagram Protocol
VPN
Virtual Private Network
VRRP
Virtual Router Redundancy Protocol
WAN
Wide Area Network
WINS
Windows Internet Name Service
WLAN
Wireless Local Area Network
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Pepwave MAX and Surf User Manual
3 Product Features
Pepwave routers enable all LAN users to share broadband Internet connections, and
they provide advanced features to enhance Internet access. Below is a list of supported
features on Pepwave routers. Features vary by model. For more information, please
see peplink.com/products.
3.1 Supported Network Features
3.1.1 WAN
Ethernet WAN connection in full/half duplex
Static IP support for PPPoE
Built-in HSPA and EVDO cellular modems
USB mobile connection(s)
Wi-Fi WAN connection
Network address translation (NAT)/port address translation (PAT)
Inbound and outbound NAT mapping
IPsec NAT-T and PPTP packet passthrough
MAC address clone and passthrough
Customizable MTU and MSS values
WAN connection health check
Dynamic DNS (supported service providers: changeip.com, dyndns.org, no-
ip.org, tzo.com and DNS-O-Matic)
Ping, DNS lookup, and HTTP-based health check
3.1.2 LAN
Wi-Fi AP
Ethernet LAN ports
DHCP server on LAN
Extended DHCP option support
Static routing rules
VLAN on LAN support
3.1.3 VPN
PepVPN with SpeedFusionTM
PepVPN performance analyzer
X.509 certificate support
VPN load balancing and failover among selected WAN connections
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Pepwave MAX and Surf User Manual
Bandwidth bonding and failover among selected WAN connections
IPsec VPN for network-to-network connections (works with Cisco and Juniper
only)
Ability to route Internet traffic to a remote VPN peer
Optional pre-shared key setting
SpeedFusionTM throughput, ping, and traceroute tests
PPTP server
PPTP and IPsec passthrough
3.1.4 Firewall
Outbound (LAN to WAN) firewall rules
Inbound (WAN to LAN) firewall rules per WAN connection
Intrusion detection and prevention
Specification of NAT mappings
Outbound firewall rules can be defined by destination domain name
3.1.5 Captive Portal
Splash screen of open networks, login page for secure networks
Customizable built-in captive portal
Supports linking to outside page for captive portal
3.1.6 Outbound Policy
Link load distribution per TCP/UDP service
Persistent routing for specified source and/or destination IP addresses per
TCP/UDP service
Traffic prioritization and DSL optimization
Prioritize and route traffic to VPN tunnels with Priority and Enforced algorithms
3.1.7 AP Controller
Configure and manage Pepwave AP devices
Review the status of connected APs
3.1.8 QoS
Quality of service for different applications and custom protocols
User group classification for different service levels
Bandwidth usage control and monitoring on group- and user-level
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Pepwave MAX and Surf User Manual
Application prioritization for custom protocols and DSL/cable optimization
3.2 Other Supported Features
User-friendly web-based administration interface
HTTP and HTTPS support for web admin interface
Configurable web administration port and administrator password
Firmware upgrades, configuration backups, ping, and traceroute via web admin
interface
Remote web-based configuration (via WAN and LAN interfaces)
Time server synchronization
SNMP
Email notification
Read-only user for web admin
Shared IP drop-in mode
Authentication and accounting by RADIUS server for web admin
Built-in WINS servers*
Syslog
SIP passthrough
PPTP packet passthrough
Event log
Active sessions
Client list
WINS client list *
UPnP / NAT-PMP
Real-time, hourly, daily, and monthly bandwidth usage reports and charts
IPv6 support
Support USB tethering on Android 2.2+ phones
* Not supported on MAX Surf-On-The-Go, Surf SOHO, and BR1 variants
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Pepwave MAX and Surf User Manual
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10
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4 Pepwave MAX Mobile Router Overview
4.1 MAX 700
4.1.1 Panel Appearance

Pepwave MAX and Surf User Manual
4.1.2 LED Indicators
The statuses indicated by the front panel LEDs are as follows:
Status Indicators
Status
OFF
System initializing
Red
Booting up or busy
Blinking
red
Boot up error
Green
Ready
Wi-Fi AP and Wi-Fi WAN Indicators
Wi-Fi WAN
OFF
Disconnected
Blinking slowly
Connecting to network
Blinking
Connected to network with traffic
ON
Connected to network without traffic
Wi-Fi AP
OFF
Disabled
Blinking slowly
Enabled but no client connected
Blinking
Connected to network with traffic
ON
Client(s) connected to wireless network
LAN and Ethernet WAN Ports
Green LED
ON
10 / 100/ 1000 Mbps
Orange LED
Blinking
Data is transferring
OFF
No data is being transferred or port is not
connected
Port Type Auto MDI/MDI-X ports
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Pepwave MAX and Surf User Manual
4.2 MAX HD2
4.2.1 Panel Appearance
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Pepwave MAX and Surf User Manual
4.2.2 LED Indicators
The statuses indicated by the front panel LEDs are as follows:
Status Indicators
Status
OFF
System initializing
Red
Booting up or busy
Blinking
red
Boot up error
Green
Ready
Wi-Fi AP and Wi-Fi WAN Indicators
Wi-Fi WAN /
Cellular 1 /
Cellular 2
OFF
Disabled Intermittent
Blinking slowly
Connecting to wireless network(s)
Blinking
C
onnected to wireless network(s) with traffic
ON
Connected to wireless network(s) without traffic
LAN and Ethernet WAN Ports
Green LED
ON 10 / 100 / 1000 Mbps
Orange LED
Blinking
Data is transferring
OFF
No data is being transferred or port is not
connected
Port Type
Auto MDI/MDI-X ports
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Pepwave MAX and Surf User Manual
4.3 MAX HD2 IP67
4.3.1 Panel Appearance
The statuses indicated by the front panel LEDs are as follows:
Status Indicators
Status
OFF
System initializing
Red
Booting up or busy
Blinking
red
Boot up error
Green
Ready
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Pepwave MAX and Surf User Manual
4.4 MAX HD2 mini
4.4.1 Panel Appearance
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Pepwave MAX and Surf User Manual
4.4.2 LED Indicators
The statuses indicated by the front panel LEDs are as follows:
Status Indicators
Status
OFF
System initializing
Red
Booting up or busy
Blinking
red
Boot up error
Green
Ready
Cellular WAN Indicators
Cellular 1 /
Cellular 2
OFF
Disabled intermittent
Blinking slowly
Connecting to wireless network(s)
Blinking
C
onnected to wireless network(s) with traffic
ON
Connected to wireless network(s) without traffic
LAN and Ethernet WAN Ports
Green LED
ON 10 / 100 / 1000 Mbps
Orange LED
Blinking
Data is transferring
OFF
No data is being transferred or port is not
connected
Port Type Auto MDI/MDI-X ports
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Pepwave MAX and Surf User Manual
4.5 MAX HD4
4.5.1 Panel Appearance
4.5.2 LED Indicators
The statuses indicated by the front panel LEDs are as follows:
Status Indicators
Status
OFF
System initializing
Red
Booting up or busy
Blinking
red
Boot up error
Green
Ready
Wi-Fi AP and Wi-Fi WAN Indicators
Wi-Fi WAN /
Cellular 1 /
Cellular 2
OFF
Disabled Intermittent
Blinking slowly
Connecting to wireless network(s)
Blinking
C
onnected to wireless network(s) with traffic
ON
Connected to wireless network(s) without traffic
LAN and Ethernet WAN Ports
Green LED
ON 10 / 100 / 1000 Mbps
Orange LED
Blinking
Data is transferring
OFF
No data is being transferred or port is not
connected
Port Type Auto MDI/MDI-X ports
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Pepwave MAX and Surf User Manual
4.6 MAX BR1
4.6.1 Panel Appearance
4.6.2 LED Indicators
The statuses indicated by the front panel LEDs are as follows:
Status Indicators
Status
OFF
System initializing
Red
Booting up or busy
Blinking
red
Boot up error
Green
Ready
Wi-Fi Indicators
Wi-Fi
OFF
Disabled intermittent
Blinking slowly
Connecting to wireless network(s)
Blinking
C
onnected to wireless network(s) with traffic
ON
Connected to wireless network(s) without traffic
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Pepwave MAX and Surf User Manual
Cellular Indicators
Cellular
OFF
Disabled or no SIM card inserted
ON
Connecting or connected to network(s)
LAN and Ethernet WAN Ports
Green LED ON 100 Mbps
OFF 10 Mbps
Orange LED
ON
Port is connected without traffic
Blinking
Data is transferring
OFF
Port is not connected
Port Type Auto MDI/MDI-X ports
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Pepwave MAX and Surf User Manual
4.7 MAX BR1 Slim
4.7.1 Panel Appearance
4.7.2 LED Indicators
The statuses indicated by the front panel LEDs are as follows:
Status Indicators
Status
OFF
System initializing
Red
Booting up or busy
Blinking
red
Boot up error
Green
Ready
Wi-Fi Indicators
Wi-Fi
OFF
Disabled intermittent
Blinking slowly
Connecting to wireless network(s)
Blinking
C
onnected to wireless network(s) with traffic
ON
Connected to wireless network(s) without traffic
Cellular Indicators
Cellular
OFF
Disabled or no SIM card inserted
ON
Connecting or connected to network(s)
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