Pepwave HD2 LTE User manual

COPYRIGHT & TRADEMARKS
Specifications are subject to c ange wit out notice. Copyrig t © 2016 Pepwave Ltd. All Rig ts Reserved.
Pepwave and t e Pepwave logo are trademarks of Pepwave Ltd. Ot er brands or products mentioned may
be trademarks or registered trademarks of t eir respective owners.
Pepwave MAX and Surf
User Manual
Pepwave Products:
MAX 700/HD2 LTE/HD2 LTEA/HD2 IP67/HD2 mini/HD4/Transit/Hotspot/BR1/BR1
Mini/BR1 Slim/BR1 ENT/BR1 Pro LTE/BR1 IP55/BR2 IP55/On-T e-Go/MAX HD2/HD4
wit MediaFast/Device Connector/ Surf SOHO
Pepwave Firmware 6.3
November 2016

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Table of Contents
1 INTRODUCTION AND SCOPE ............................................................................................. 6
2 GLOSSARY........................................................................................................................ 7
3 PRODUCT FEATURES ........................................................................................................ 8
3.1 S UPPORTED N ETWORK F EATURES .................................................................................... 8
3.2 O THER S UPPORTED F EATURES ...................................................................................... 10
4 PEPWAVE MAX MOBILE ROUTER OVERVIEW .................................................................. 11
4.1 MAX 700 ................................................................................................................ 11
4.2 MAX HD2 LTE / LTEA .............................................................................................. 13
4.3 MAX HD2 IP67 ....................................................................................................... 15
4.4 MAX HD2 MINI ........................................................................................................ 16
4.5 MAX T RANSIT ........................................................................................................... 18
4.6 MAX H OTSPOT ......................................................................................................... 19
4.7 MAX HD4 ............................................................................................................... 20
4.8 MAX R1 ................................................................................................................ 22
4.9 MAX R1 M INI ........................................................................................................ 24
4.10 MAX R1 S LIM ........................................................................................................ 25
4.11 MAX R1 ENT ........................................................................................................ 27
4.12 MAX R1 P RO LTE ................................................................................................... 28
4.13 MAX R1/2 IP55 .................................................................................................... 29
4.14 MAX O N -T HE -G O ..................................................................................................... 31
4.15 S URF SOHO ............................................................................................................. 32
5 ADVANCED FEATURE SUMMARY .................................................................................... 33
5.1 D ROP - IN M ODE AND LAN YPASS : T RANSPARENT D EPLOYMENT ........................................ 33
5.2 Q O S: C LEARER V O IP .................................................................................................. 33
5.3 P ER -U SER ANDWIDTH C ONTROL ................................................................................. 34
5.4 H IGH A VAILA ILITY VIA VRRP ...................................................................................... 34
5.5 US M ODEM AND A NDROID T ETHERING ........................................................................ 35
5.6 UILT -I N R EMOTE U SER VPN S UPPORT ......................................................................... 35
5.7 SIM- CARD USSD SUPPORT .......................................................................................... 36
6 INSTALLATION ............................................................................................................... 37
6.1 P REPARATION ............................................................................................................ 37
6.2 C ONSTRUCTING THE N ETWORK ..................................................................................... 38
6.3 C ONFIGURING THE N ETWORK E NVIRONMENT .................................................................. 39
7 MOUNTING T E UNIT .................................................................................................... 40
7.1 W ALL M OUNT ........................................................................................................... 40
7.2 C AR M OUNT ............................................................................................................. 40

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7.3 IP67 I NSTALLATION G UIDE .......................................................................................... 40
8 CONNECTING TO T E WEB ADMIN INTERFACE ............................................................... 41
9 CONFIGURING T E LAN INTERFACE(S) ............................................................................ 43
9.1 ASIC S ETTINGS ......................................................................................................... 43
9.2 C APTIVE P ORTAL ........................................................................................................ 53
10 CONFIGURING T E WAN INTERFACE(S) .......................................................................... 55
10.1 E THERNET WAN ....................................................................................................... 56
10.2 C ELLULAR WAN ........................................................................................................ 64
10.3 W I -F I WAN ............................................................................................................. 69
10.4 WAN H EALTH C HECK ................................................................................................. 75
10.5 D YNAMIC DNS S ETTINGS ............................................................................................ 77
11 ADVANCED WI-FI SETTINGS ............................................................................................ 80
12 MEDIAFAST CONFIGURATION ........................................................................................ 83
12.1 S ETTING U P M EDIA F AST C ONTENT C ACHING .................................................................. 83
12.2 S CHEDULING C ONTENT P REFETCHING ............................................................................. 84
12.3 V IEWING M EDIA F AST S TATISTICS .................................................................................. 85
13 BANDWIDT BONDING SPEEDFUSION
TM
/ PEPVPN ......................................................... 87
13.1 P EP VPN .................................................................................................................. 88
13.2 T HE P EPWAVE R OUTER EHIND A NAT R OUTER .............................................................. 94
13.3 S PEED F USIONTM S TATUS ............................................................................................. 95
14 IPSEC VPN ...................................................................................................................... 96
14.1 IP SEC VPN S ETTINGS .................................................................................................. 96
15 OUTBOUND POLICY MANAGEMENT .............................................................................. 100
15.1 O UT OUND P OLICY .................................................................................................. 100
15.2 C USTOM R ULES FOR O UT OUND P OLICY ...................................................................... 101
16 INBOUND ACCESS ......................................................................................................... 110
16.1 P ORT F ORWARDING S ERVICE ...................................................................................... 110
17 NAT MAPPINGS ............................................................................................................ 113
18 QOS 115
18.1 U SER G ROUPS ......................................................................................................... 115
18.2 ANDWIDTH C ONTROL .............................................................................................. 116
18.3 A PPLICATION ........................................................................................................... 116
19 FIREWALL ..................................................................................................................... 118
19.1 O UT OUND AND I N OUND F IREWALL R ULES ................................................................. 118
19.2 C ONTENT LOCKING ................................................................................................. 123

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19.3 OSPF & RIP V 2 ....................................................................................................... 124
19.4 R EMOTE U SER A CCESS .............................................................................................. 126
MISCELLANEOUS SETTINGS ................................................................................................. 128
19.5 H IGH A VAILA ILITY ................................................................................................... 128
19.6 PPTP S ERVER ......................................................................................................... 131
19.7 C ERTIFICATE M ANAGER ............................................................................................. 132
19.8 S ERVICE F ORWARDING .............................................................................................. 132
19.9 S ERVICE P ASSTHROUGH ............................................................................................. 135
19.10 GPS F ORWARDING ................................................................................................... 136
20 AP CONTROLLER ........................................................................................................... 137
20.1 W IRELESS SSID ....................................................................................................... 137
20.2 S ETTINGS ................................................................................................................ 141
20.3 T OOL OX ................................................................................................................ 145
21 SYSTEM SETTINGS ......................................................................................................... 146
21.1 A DMIN S ECURITY ..................................................................................................... 146
21.2 F IRMWARE .............................................................................................................. 151
21.3 T IME ...................................................................................................................... 152
21.4 S CHEDULE ............................................................................................................... 152
21.5 E MAIL N OTIFICATION ................................................................................................ 153
21.6 E VENT L OG ............................................................................................................. 155
21.7 SNMP ................................................................................................................... 157
21.8 I N C ONTROL ............................................................................................................. 159
21.9 C ONFIGURATION ...................................................................................................... 159
21.10 F EATURE A DD - ONS ................................................................................................... 161
21.11 R E OOT ................................................................................................................. 161
21.12 P ING ...................................................................................................................... 162
21.13 T RACEROUTE T EST .................................................................................................... 163
21.14 P EP VPN T EST ......................................................................................................... 163
21.15 W AKE - ON -LAN ....................................................................................................... 164
21.16 CLI (C OMMAND L INE I NTERFACE S UPPORT ) .................................................................. 164
22 STATUS ......................................................................................................................... 165
22.1 D EVICE ................................................................................................................... 165
22.2 A CTIVE S ESSIONS ..................................................................................................... 167
22.3 C LIENT L IST ............................................................................................................. 169
22.4 WINS C LIENT ......................................................................................................... 169
22.5 UP N P / NAT-PMP ................................................................................................. 170
22.6 S PEED F USION S TATUS ............................................................................................... 170
22.7 E VENT L OG ............................................................................................................. 174
22.8 ANDWIDTH ........................................................................................................... 174
APPENDIX A. RESTORATION OF FACTORY DEFAULTS ...................................................... 180

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APPENDIX B: DECLARATION ................................................................................................ 181

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1Introduction and Scope
Pepwave routers provide link aggregation and load balancing across multiple WAN
connections, allowing a combination of technologies like 3G HS PA, EV O, 4G LTE,
Wi-Fi, external WiMAX dongle, and satellite to be utilized to connect to the Internet.
The MAX wireless S -WAN router series has a wide range of products suitable for
many different deployments and markets. Entry level S -WAN models such as the MAX
BR1 are suitable for SMEs or branch offices. High-capacity S -WAN routers such as
the MAX H 2 are suitable for larger organizations and head offices.
This manual covers setting up Pepwave routers and provides an introduction to their
features and usage.
Tips
Want to know more about Pepwave routers? Visit our YouTube Channel for a video introduction!
http://youtu.be/UCkVQThLKO4

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2Glossary
The following terms, acronyms, and abbreviations are frequently used in this manual:
Term Definition
3G 3rd Generation standards for wireless communications
4G 4th Generation standards for wireless communications
HCP ynamic Host Configuration Protocol
NS omain Name System
EV O Evolution- ata Optimized
HS PA High-Speed ownlink Packet Access
HTTP Hyper-Text Transfer Protocol
ICMP Internet Control Message Protocol
IP Internet Protocol
LAN Local Area Network
MAC Address Media Access Control Address
MTU Maximum Transmission Unit
MSS Maximum Segment Size
NAT Network Address Translation
PPPoE Point to Point Protocol over Ethernet
QoS Quality of Service
SNMP Simple Network Management Protocol
TCP Transmission Control Protocol
U P User atagram Protocol
VPN Virtual Private Network
VRRP Virtual Router Redundancy Protocol
WAN Wide Area Network
WINS Windows Internet Name Service
WLAN Wireless Local Area Network

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3Product Features
Pepwave routers enable all LAN users to share broadband Internet connections, and
they provide advanced features to enhance Internet access. Our Max BR wireless
routers support multiple SIM cards. They can be configured to switch from using one
SIM card to another SIM card according to different criteria, including wireless network
reliability and data usage.
Our MAX H series wireless routers are embedded with multiple 4G LTE modems, and
allow simultaneous wireless Internet connections through multiple wireless networks.
The wireless Internet connections can be bonded together using our SpeedFusion
technology. This allows better reliability, larger bandwidth, and increased wireless
coverage are comparing to use only one 4G LTE modem.
Below is a list of supported features on Pepwave routers. Features vary by model. For
more information, please see peplink.com/products.
3.1 Supported Network Features
3.1.1 AN
Ethernet WAN connection in full/half duplex
Static IP support for PPPoE
Built-in HSPA and EV O cellular modems
USB mobile connection(s)
Wi-Fi WAN connection
Network address translation (NAT)/port address translation (PAT)
Inbound and outbound NAT mapping
IPsec NAT-T and PPTP packet passthrough
MAC address clone and passthrough
Customizable MTU and MSS values
WAN connection health check
ynamic NS (supported service providers: changeip.com, dyndns.org, no-
ip.org, tzo.com and NS-O-Matic)
Ping, NS lookup, and HTTP-based health check
3.1.2 LAN
Wi-Fi AP
Ethernet LAN ports
HCP server on LAN
Extended HCP option support
Static routing rules
VLAN on LAN support

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3.1.3 VPN
PepVPN with SpeedFusion
TM
PepVPN performance analyzer
X.509 certificate support
VPN load balancing and failover among selected WAN connections
Bandwidth bonding and failover among selected WAN connections
IPsec VPN for network-to-network connections (works with Cisco and Juniper
only)
Ability to route Internet traffic to a remote VPN peer
Optional pre-shared key setting
SpeedFusion
TM
throughput, ping, and traceroute tests
PPTP server
PPTP and IPsec passthrough
3.1.4 Firewall
Outbound (LAN to WAN) firewall rules
Inbound (WAN to LAN) firewall rules per WAN connection
Intrusion detection and prevention
Specification of NAT mappings
Outbound firewall rules can be defined by destination domain name
3.1.5 Captive Portal
Splash screen of open networks, login page for secure networks
Customizable built-in captive portal
Supports linking to outside page for captive portal
3.1.6 Outbound Policy
Link load distribution per TCP/U P service
Persistent routing for specified source and/or destination IP addresses per
TCP/U P service
Traffic prioritization and SL optimization
Prioritize and route traffic to VPN tunnels with Priority and Enforced algorithms
3.1.7 AP Controller
Configure and manage Pepwave AP devices

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Review the status of connected APs
3.1.8 QoS
Quality of service for different applications and custom protocols
User group classification for different service levels
Bandwidth usage control and monitoring on group- and user-level
Application prioritization for custom protocols and SL/cable optimization
3.2 Other Supported Features
User-friendly web-based administration interface
HTTP and HTTPS support for web admin interface
Configurable web administration port and administrator password
Firmware upgrades, configuration backups, ping, and traceroute via web admin
interface
Remote web-based configuration (via WAN and LAN interfaces)
Time server synchronization
SNMP
Email notification
Read-only user for web admin
Shared IP drop-in mode
Authentication and accounting by RA IUS server for web admin
Built-in WINS servers*
Syslog
SIP passthrough
PPTP packet passthrough
Event log
Active sessions
Client list
WINS client list *
UPnP / NAT-PMP
Real-time, hourly, daily, and monthly bandwidth usage reports and charts
IPv6 support
Support USB tethering on Android 2.2+ phones
* Not supported on MAX Surf-On-The-Go, Surf SOHO, and BR1 variants

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4Pepwave MAX Mobile Router Overview
4.1 MAX 700
4.1.1 Panel Appearance

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4.1.2 LED Indicators
The statuses indicated by the front panel LE s are as follows:
Status Indicators
Status
OFF System initializing
Red Booting up or busy
Blinking
red Boot up error
Green Ready
i-Fi AP and i-Fi AN Indicators
i-Fi AN
OFF isconnected
Blinking slowly Connecting to network
Blinking Connected to network with traffic
ON Connected to network without traffic
i-Fi AP
OFF isabled
Blinking slowly Enabled but no client connected
Blinking Connected to network with traffic
ON Client(s) connected to wireless network
LAN and Ethernet AN Ports
Green LED ON 10 / 100/ 1000 Mbps
Orange LED
Blinking ata is transferring
OFF No data is being transferred or port is not
connected
Port Type Auto M I/M I-X ports

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4.2 MAX HD2 LTE / LTEA
4.2.1 Panel Appearance

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4.2.2 LED Indicators
The statuses indicated by the front panel LE s are as follows:
Status Indicators
Status
OFF System initializing
Red Booting up or busy
Blinking
red Boot up error
Green Ready
i-Fi AP and i-Fi AN Indicators
i-Fi AN /
Cellular 1 /
Cellular 2
OFF isabled Intermittent
Blinking slowly Connecting to wireless network(s)
Blinking Connected to wireless network(s) with traffic
ON Connected to wireless network(s) without traffic
LAN and Ethernet AN Ports
Green LED ON 10 / 100 / 1000 Mbps
Orange LED
Blinking ata is transferring
OFF No data is being transferred or port is not
connected
Port Type Auto M I/M I-X ports

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4.3 MAX HD2 IP67
4.3.1 Panel Appearance
The statuses indicated by the front panel LE s are as follows:
Status Indicators
Status
OFF System initializing
Red Booting up or busy
Blinking
red Boot up error
Green Ready

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4.4 MAX HD2 mini
4.4.1 Panel Appearance

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4.4.2 LED Indicators
The statuses indicated by the front panel LE s are as follows:
Status Indicators
Status
OFF System initializing
Red Booting up or busy
Blinking
red Boot up error
Green Ready
Cellular AN Indicators
Cellular 1 /
Cellular 2
OFF isabled intermittent
Blinking slowly Connecting to wireless network(s)
Blinking Connected to wireless network(s) with traffic
ON Connected to wireless network(s) without traffic
LAN and Ethernet AN Ports
Green LED ON 10 / 100 / 1000 Mbps
Orange LED
Blinking ata is transferring
OFF No data is being transferred or port is not
connected
Port Type Auto M I/M I-X ports

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4.5 MAX Transit
4.5.1 Panel Appearance
4.5.2 LED Indicators
The statuses indicated by the front panel LE s are as follows:
Status Indicators
Status
OFF System initializing
Red Booting up or busy
Blinking
red Boot up error
Green Ready
Cellular AN Indicators
Cellular 1 /
Cellular 2*
OFF isabled intermittent
Blinking slowly Connecting to wireless network(s)
Blinking Connected to wireless network(s) with traffic
ON Connected to wireless network(s) without traffic
* For MAX-TST_ UO
LAN and Ethernet AN Ports
Green LED ON 10 / 100 / 1000 Mbps
Orange LED
Blinking ata is transferring
OFF No data is being transferred or port is not
connected
Port Type Auto M I/M I-X ports

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4.6 MAX Hotspot
4.6.1 Panel Appearance
4.6.2 LED Indications
LED Indicators
Status RE – Access point initializing
GREEN – Access point ready
LAN and Ethernet AN Ports
Green LED ON 100 Mbps
OFF 10 Mbps
Orange LED
ON Port is connected without traffic
Blinking ata is transferring
OFF Port is not connected
Port Type Auto M I/M I-X ports

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4.7 MAX HD4
4.7.1 Panel Appearance
4.7.2 LED Indicators
The statuses indicated by the front panel LE s are as follows:
Status Indicators
Status
OFF System initializing
Red Booting up or busy
Blinking
red Boot up error
Green Ready
i-Fi AP and i-Fi AN Indicators
i-Fi AN /
Cellular 1 /
Cellular 2
OFF isabled Intermittent
Blinking slowly Connecting to wireless network(s)
Blinking Connected to wireless network(s) with traffic
ON Connected to wireless network(s) without traffic
LAN and Ethernet AN Ports
Green LED ON 10 / 100 / 1000 Mbps
Orange LED
Blinking ata is transferring
OFF No data is being transferred or port is not
connected