Perenio Elegance User manual

Installation and Operation Manual
for Perenio® Elegance IoT Routers
(Article: PEJIR01)
August, 2020

Installation and Operation Manual
for Perenio® Elegance IoT Routers
©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1
Page 3of 97
Introduction
Perenio®Elegance Multifunction IoT Router is a device that combines functions of a
Wi-Fi/LTE Router and a Control Gateway, and in such a way is designed to transfer
data between different network segments, as well as to monitor and manage operation
of all sensors and other connected smart home devices. It is used as part of the
Perenio Smart Building Management System or as a standalone device and
ensures a reliable wireless data transmission.
The present Manual contains a detailed description of the device, as well as instructions
for its installation and operation.
Copyrights
Copyright of ©Perenio IoT spol s r.o. All rights reserved.
The Perenio® trademark is owned by Perenio IoT spol s r.o. (hereinafter referred to
as the Perenio IoT). All other similar trademarks and names, as well as logos and other
symbols are the property of their respective owners*.
All materials under Perenio® tradename contained therein are protected in
accordance with international and local laws including Acts on Copyrights and related
rights.
Any reproduction, copying, publication, as well as further distribution or public display
of materials contained in the present document (whether in full or in part) shall not be
allowed until an appropriate permission of the copyright owner is obtained.
Any unauthorized usage of materials contained herein may lead to civil liability and
criminal prosecution in accordance with applicable laws.
Any eventual mentioning of other company names and equipment in the present
document is made solely for the purpose of clarifying and describing the device
operation and shall not infringe on the third party’s intellectual property rights.
*ZIGBEE is the registered trademark of ZigBee Alliance; Bluetooth is the registered trademark of BLUETOOTH SIG,
INC.; LTE is the registered trademark of ETSI; Z-Wave is the registered trademark of SIGMA DESIGNS, INC.; iOS is the
registered trademark of CISCO TECHNOLOGY, INC.; Android is the registered trademark of Google Inc.; Google Play is
the trademark of Google Inc.; App Store is the registered trademark of Apple Inc.; Linux is the registered trademark of
Linus Torvalds.

Installation and Operation Manual
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Responsibility and Technical Support
The present document is prepared in accordance with all necessary requirements and
contains detailed information on the device installation, configuration and control valid
as of the date of its issue.
Perenio IoT reserves the right to modify the device and make corrections or changes
to this document without prior notice of the User, and shall not be responsible for any
potential negative consequences which may arise from the use of an outdated version
of the document, as well as for any possible technical and/or typographical errors,
either omitted or accidental, or any related damage that may result from the document
transfer or the use of devices.
Perenio IoT shall make no guarantee with respect to any data contained herein
including but not limited to the device merchantability and fitness for a particular
purpose.
For any technical issues, please contact your local Perenio IoT representative or the
Tech Support Department at perenio.com.
The most common problems may be found in Section 8 of the present document and
at perenio.com where you can also download the latest version of this Installation
and Operation Manual.
Manufacturer:
Perenio IoT spol s r.o.
Na Dlouhem 79, Ricany –Jazlovice 251 01, Czech Republic
perenio.com

Installation and Operation Manual
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Conformance to Standards
The device is CE certified and complies with requirements of the
following Directives of the European Union:
2014/53/EU Radio Equipment Directive (RED);
2014/35/EU Low Voltage Directive;
2004/30/EC Electromagnetic Compatibility Directive;
2009/125/EC Eco-Design Directive.
The device has passed all procedures of assessments established
in Technical Regulations of the Customs Union and conforms with
standards of the Customs Union
The device complies with the requirements of Restriction of the Use
of Certain Hazardous Substances in Electronic and Electrical
Equipment (2011/65/EU Directive) as specified in 2015/863
The device complies with requirements of the Technical Regulations
of the Republic of Belarus TR 2018/024/BY (Telecommunications.
Security)
The external power source complies with STB 2463-2016 where
requirements for the environmental design of external power
sources in the area of average effective efficiency and power
consumption in idle mode are established
The national conformity mark of the Ukraine indicating that the
device meets requirements of all applicable technical regulations
The device and supplied batteries must not be disposed of as a
household waste in accordance with the Waste Electrical and
Electronic Equipment Directive (2002/96/EC)
For the purpose of protection of the environment and human
health, both the device and batteries must be disposed of in
accordance with approved instructions on safe disposal. For more
information on proper disposal, please contact your device supplier
or local authorities responsible for waste management

Installation and Operation Manual
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Also, the device complies with the following technical regulations:
TR TS 004/2011 on Low-voltage equipment safety;
TR TS 020/2011 on Electromagnetic compatibility of hardware;
TR EAEU 037/2016 on Restrictions for hazardous substances in electrical
products and radio electronics.
Information about the certificates received is indicated in section 7 of this document.
Copies of certificates and declarations can be found in the appropriate section on the
website perenio.com.
Warnings and Restrictions
Prior to installation and operation of the device, the User shall carefully read and
understand information contained herein.
ATTENTION! All Products and the Mobile Application of the Company (including
any future software and hardware whether in-house or third-party developed) are
not intended for emergency responses and cannot be used as fire-extinguishing
equipment and/or for emergency intervention, including but not limited to fires,
flooding, gas leaks or explosions, burglary and theft, as well as natural disasters
and other force majeure circumstances leading to damage and/or losses incurred
by the Client or caused to their estates, personal property and/or other products,
devices, personal data and privacy.
Restrictions Related to Device
It is not recommended to install the device in areas with a high level of noise and a
high-frequency interference. Reinforced concrete floors may reduce distance of
wireless signal transmission.
Rates and distances of wireless transmission specified herein are the maximum values.
The manufacturer does not provide any guarantees, either express or implied, with
respect to such values since it may depend on various environmental factors, local
interference, network congestion, traffic characteristics, connection quality, etc.
See also par 1.6 “Safe Operation Rules”.

Installation and Operation Manual
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Limitations on the Use of a Built-in Battery
To extend the battery life and avoid potential hazards, the User shall:
Prevent short circuit of the battery;
Not expose the battery to temperatures below zero during operation of the
device;
Prevent the battery from heating above +60°C;
Charge the battery on a regular basis (at least once every 6 months);
Prevent depressurization of the battery;
Use the original battery model only.
For a completely discharged battery, it is impossible to switch on the IoT Router
immediately after connecting it to the mains. Therefore, the User must charge the
battery before switching on the IoT Router for the first time, or in the case when the
device is not used for a long time.
Only original power adapters and cables may be used to charge the battery. The use
of incompatible power adapters and cables may cause the battery to explode or
damage the IoT Router, and will void the manufacturer’s warranty.
Power Adapter Limitations
Using a non-original or incompatible power adapter, or improperly connecting it to the
device may void the manufacturer’s warranty, as well as lead to damages of the
device, or risk of fire, or other hazards.
Both the device and the power adapter may become warm during charging. This is
considered normal and does not have any adverse effect on the life and performance
of the device. In case of excessive heating, corresponding indication of the power
button will activate (See Table 1 below), so that the User shall let the device cool down
by disconnecting it from the mains.
Since the power adapter is not equipped with a switch, it is recommended to
disconnect it from the mains when not in use in order to save power.
Bandwidth Limitations
Some of the frequency bands supported by the device may not be available in your
country or region. For more information, contact your local service provider.

Installation and Operation Manual
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Limitations on the Use of 5GHz Networks
Devices operating within the range of 5150MHz to 5350MHz can only be used indoors
due to the risk of affecting operation of satellite mobile communications systems.
AT
BA
BG
CZ
HR
LT
LV
PL
SK
5150MHz to 5350MHz.
For indoor use only.

Installation and Operation Manual
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Table of Contents
Introduction ..................................................................................................... 3
Copyrights ....................................................................................................... 3
Responsibility and Technical Support................................................................... 4
Conformance to Standards................................................................................. 5
Warnings and Restrictions.................................................................................. 6
Table of Contents.............................................................................................. 9
1 General Description and Specifications ........................................................... 14
1.1 Device Purpose....................................................................................... 14
1.2 Identification and Configuration................................................................ 23
1.2.1 RAM and Flash Memory...................................................................... 24
1.2.2 Antennas and the Wi-Fi Cass .............................................................. 24
1.2.3 Built-In Battery................................................................................. 25
1.2.4 LTE, Bluetooth, ZigBee and Z-Wave Modules........................................ 25
1.3 Technical Specification ............................................................................ 28
1.4 Scope of Delivery.................................................................................... 31
1.5 Packaging and Labelling .......................................................................... 32
1.6 Safe Operation Rules .............................................................................. 32
2 Installation and Setup................................................................................... 34
2.1 Initial Installation and Configuration ......................................................... 34
2.1.1 Switching on and Booting Up.............................................................. 34
2.1.2 Initial Setting-Up .............................................................................. 35
2.1.3 First Firmware Update ....................................................................... 42
2.1.4 Activation in the Perenio Smart App .................................................... 42
2.1.5 Area Selection and Installation ........................................................... 44
2.1.6 External Antenna Assembling ............................................................. 46
2.1.7 Inserting Nano-SIM Card ................................................................... 46
2.1.8 Activation of the IoT Router in the Perenio Smart App........................... 48
2.2 Resetting and Rebooting.......................................................................... 53
2.3 Ethernet Connection ............................................................................... 57

Installation and Operation Manual
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2.4 Wi-Fi Protected Setup (WPS)....................................................................57
2.5 History and Push-Notifications ..................................................................58
2.6 Armed Mode ...........................................................................................59
2.7 The Use of USB Storage Devices...............................................................59
2.8 Upgrading and Downgrading Firmware ......................................................60
2.9 Log Downloading.....................................................................................61
2.10 Management of Wi-Fi Access Points.........................................................62
3 Admin Panel Interface ...................................................................................64
3.1 Login to the admin panel .........................................................................64
3.2 Top Panel ...............................................................................................65
3.3 Bottom Panel..........................................................................................67
3.4 Quick Setup............................................................................................67
3.5 Advanced mode ......................................................................................67
3.6 Status Tab..............................................................................................68
3.6.1 Basic Buttons and Indicators...............................................................69
3.7 System Tab ............................................................................................71
3.7.1 System.............................................................................................71
3.7.2 Administration...................................................................................72
3.7.3 Backup/Flash Firmware ......................................................................73
3.8 Services Tab...........................................................................................74
3.8.1 Network Resources ............................................................................74
3.9 Network Tab...........................................................................................76
3.9.1 Interfaces .........................................................................................76
3.9.2 Wi-Fi ................................................................................................77
3.9.3 Modem .............................................................................................78
3.9.4 Diagnostics .......................................................................................80
3.9.5 Firewall ............................................................................................80
3.9.6 Load Balancing..................................................................................81
3.10 IoT Tab ................................................................................................82
4 Maintenance and Repair ................................................................................85

Installation and Operation Manual
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5 Warranty Obligations .................................................................................... 86
6 Storage, Transportation and Disposal of Devices ............................................. 89
7 Other Information ........................................................................................ 90
8 Troubleshooting ........................................................................................... 92
9 Frequently Asked Questions .......................................................................... 94
9.1 Safety Operation Rules............................................................................ 94
9.2 Cabling.................................................................................................. 94
9.3 Battery Operation ................................................................................... 94
9.4 Remote Reset......................................................................................... 94
9.5 SIM Card Configuration and Disabling the PIN Code ................................... 94
9.6 Changing Wi-Fi Network Name and Password ............................................ 94
9.7 Sharing USB Flash Files........................................................................... 95
9.8 Time Zone and Time Synchronization........................................................ 95
9.9 Using Multiple Internet Connections.......................................................... 95
9.10 Priority for Multiple Internet Connections................................................. 95
9.11 Activating the Device in the Mobile Application......................................... 95
9.12 Activating the device in Another Account in the Mobile App ....................... 95
9.13 Removing Device from Account in the Mobile App..................................... 95
9.14 Log Downloading .................................................................................. 95
9.15 Disabling the Access Point...................................................................... 96
10 Glossary.................................................................................................... 97
Figures
Figure 1 - Exterior........................................................................................... 15
Figure 2 - Buttons, Ports and Indicators ............................................................ 15
Figure 3 –Self-Recovery of ZigBee Network ...................................................... 27
Figure 4 –Scope of Supply**........................................................................... 32
Figure 5 –Available colors of the power button after switching on the device ........ 34
Figure 6 –The process of loading device modules............................................... 35
Figure 7 –Device operating mode indication option ............................................ 35

Installation and Operation Manual
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Figure 8 –Example of the list of available Wi-Fi networks ....................................35
Figure 9 –Example of the device information sticker...........................................36
Figure 10 –Connection to the Internet outlet, mains socket and the laptop ...........37
Figure 11 - Examples of installation* .................................................................45
Figure 12 –Mounting holes ..............................................................................45
Figure 13 –Tightening the external antenna ......................................................46
Figure 14 –Removing the SIM Card holder from the casing .................................47
Figure 15 –Inserting the nano-SIM into the holder .............................................47
Figure 16 –Activation process ..........................................................................53
Figure 17 –Location of the reset button.............................................................54
Figure 18 –Indicators after holding the reset button for8 seconds........................54
Figure 19 –Deactivation of the device in the mobile application ...........................55
Figure 20 –The moment of reboot, when it is no longer possible to cancel the hard
reset ..............................................................................................................56
Figure 21 –Location of the button to perform hard reset .....................................56
Figure 22 –Login screen of the admin panel ......................................................65
Figure 23 –Icons and buttons in the top panel ...................................................65
Figure 24 –Icons in the bottom panel ...............................................................67
Figure 25 –Location of buttons for quick setup and advanced mode .....................67
Figure 26 –Status tab Screen...........................................................................68
Figure 27 –“System” – “System Properties” Screen............................................71
Figure 28 –Changing the admin panel password ................................................72
Figure 29 –“System” – “Backup/Flash Firmware” Screen.....................................73
Figure 30 –“Services” – “Network Shares” Screen..............................................75
Figure 31 –“Network” – “Wireless” Screen.........................................................77
Figure 32 –“Network”–“Modem” Screen ..........................................................79
Figure 33 –“Network” – “Modem settings” Screen ..............................................79
Figure 34 –“Network” – “Diagnostics” Screen ....................................................80
Figure 35 –“Network” – “Firewall” Screen..........................................................80

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Tables
Table 1 –LED Indicator Statuses ...................................................................... 17
Table 2 –Push button functionality ................................................................... 22
Table 3 –LTE Category description ................................................................... 26
Table 4 –Basic Technical Specifications............................................................. 28
Table 5 –Buttons and indicators in the admin panel........................................... 69
Table 6 –Description of the main parameters of the “System” tab ....................... 72
Table 7 –Description of the main parameters of the “Control” tab ....................... 73
Table 8 –Description of the main parameters of the “Backup/Flash Firmware” tab. 74
Table 9 –Description of the interface metric and weight settings ......................... 82
Table 10 –Typical Errors and Troubleshooting Methods ...................................... 92
Connection to the Perenio Smart Mobile App
A. INSTALLATION OF THE PERENIO SMART MOBILE APP ..................................... 48
B. DEVICE ACTIVATION BY QR CODE SCANNING................................................ 50
C. CONNECTING TO WI-FI NETWORK................................................................ 51
D. LOCATION AND ROOM SETTING................................................................... 52

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1 General Description and Specifications
1.1 Device Purpose
Perenio®Elegance Multifunction IoT Router is a device that combines functions of a
Wi-Fi/LTE Router and a Control Gateway that is designed to join operation of other
devices within the Perenio Smart Building Management System, as well as to
collect data and alert Users in the event of an alarm. The IoT Router searches for and
manages devices via the Mobile App.
Key features of the device are as follows:
Support of Wi-Fi, Ethernet, Bluetooth, Zigbee and/or Z-Wave*;
Windows, MacOS, Linux, Ubuntu, iOS and Android user interface compatibility;
Initial setup using smartphone/PC;
Single-band or dual-band access point mode;
Option for using nano-SIM*;
External LTE Antenna*;
Ability to quickly and safely configure a wireless network (WPS button);
Stability of the wireless network due to automatic switching between Wi-Fi,
Access Point Client and LTE modes of operation*;
Switching the WAN Port to operate as a LAN Port;
Built-in battery operation of up to 6 hours*;
Smart Battery mode*;
Connection of up to 150 ZigBee devices*;
Support for cloud services, data collection from and analysis of ZigBee devices;
LED Indication of states;
Built-in RTC module;
Remote control via a free mobile application;
Integration with the Alice voice assistant (Yandex Smart Home);
Integration with video surveillance systems;
Metal plate made of anodized aluminum.
* Some components, modules, and/or functions may not be available in your IoT Router configuration. See paragraph 1.2 below.

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Figure 1 - Exterior
Figure 2 - Buttons, Ports and Indicators
❶
❷
❸
❹
❻
❺
❼
❽
❾
❿
⓫
⓬

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Buttons, Ports and Indicators
❶
LAN Ports
Local network ports used to connect the IoT Router
and other devices located close to each other (within
an apartment or an office)
❷
Power Port
The port for connecting the IoT Router to the mains
❸
SIM Card Slot
Slot for the nano-SIM Card holder that is available in
configurations with the LTE Module
❹
Internet/LAN Port
Global computer network port intended for the
Internet provider network cable (The IoT Router gains
access to the Internet via this cable). Also, this port
can be used as a LAN Port
❺
Reset Button
The button used to reset various IoT Router settings
made by the User (See details in par.2.2 below)
❻
LTE Antenna Port
Port for connecting an external antenna that is
available in configurations with the LTE Module
❼
USB 3.0 Port
Port for the USB 3.0 cable or the USB storage
❽
WPS Button
The button used for quick wireless network setup
❾
Buzzer*
Built-in beeper, or ventilation holes
❿
LAN Indicators
Status indicators of IoT Router modules (See details
in Table 1 below)
⓫
USB 2.0 Port
Port for the USB 2.0 cable or the USB storage
⓬
Power Button
The button used to turn on and off the IoT Router (See
details in Table 1 below)
* Some components, modules, and/or functions may not be available in your IoT Router configuration. See paragraph 1.2 below.

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Table 1 –LED Indicator Statuses
Icon
Color
State
Description
2.4
(Wi-Fi
Network of
2.4GHz)
Green
On
The module is enabled and used as an access
point, but there is no data transmission
Green
Blinking
The module is enabled and used as an access
point, data transmission is in progress
Aqua
On
The module is enabled and used as Client,
but there is no data transmission
Aqua
Blinking
The module is enabled and used as Client,
data transmission is in progress
Orange
On
The module is enabled and used as Client,
but there is no data transmission or Internet
connection
Orange
Blinking
The module is enabled and used as Client,
data transmission is in progress, but there is
no Internet connection
Yellow
On
The module is enabled and used as Client,
poor quality of Internet connection, and no
data transmission
Yellow
Blinking
The module is enabled and used as Client,
poor quality of Internet connection, data
transmission is in progress
White
On
The module is enabled and used as Client,
Internet connection is not used, and there is
no data transmission
White
Blinking
The module is enabled and used as Client,
Internet connection is not used, but data
transmission is in progress
Off
The module is disabled
Red
On
The module error (Please contact our Tech
Support Department)
Red
Blinking
The module error (Please perform reset to
factory settings)
5.0
Green
On
The module is enabled and used as an access
point, but there is no data transmission
Green
Blinking
The module is enabled and used as an access
point, data transmission is in progress

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Icon
Color
State
Description
(Wi-Fi
Network of
5GHz)
Green
Flickering
The module is enabled, radar searching is in
progress
Aqua
On
The module is enabled and used as Client,
but there is no data transmission
Aqua
Blinking
The module is enabled and used as Client,
data transmission is in progress
Orange
On
The module is enabled and used as Client,
but there is no data transmission or Internet
connection
Orange
Blinking
The module is enabled and used as Client,
data transmission is in progress, but there is
no Internet connection
Yellow
On
The module is enabled and used as Client,
poor quality of Internet connection, and no
data transmission
Yellow
Blinking
The module is enabled and used as Client,
poor quality of Internet connection, data
transmission is in progress
White
On
The module is enabled and used as Client,
Internet connection is not used, and there is
no data transmission
White
Blinking
The module is enabled and used as Client,
Internet connection is not used, but data
transmission is in progress
Off
The module is disabled
Red
On
The module error (Please contact our Tech
Support Department)
Red
Blinking
The module error (Please perform reset to
factory settings)
ZB
(ZigBee
Network)
Green
Blinking
Data transmission is in progress, or there are
some connected devices
Off
The module is disabled
Purple
Blinking
The process of connecting ZigBee devices to
the IoT Router is in progress

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Icon
Color
State
Description
ZW
(Z-Wave
Network)
Green
On
The module is enabled, and there is no data
transmission
Green
Blinking
Data transmission is in progress, or there are
some connected devices
Off
The module is disabled
Yellow
On
Error during connection of Z-Wave devices to
the IoT Router occurred
Purple
Blinking
The process of connecting Z-Wave devices to
the IoT Router is in progress
Red
On
The module error (Please contact our Tech
Support Department)
Red
Blinking
The module error (Please perform reset to
factory settings)
BLE
(Bluetooth)
Green
On
The module is enabled, and there is no data
transmission
Green
Blinking
Data transmission is in progress
Off
The module is disabled
Red
On
The module error (Please contact our Tech
Support Department)
Red
Blinking
The module error (Please perform reset to
factory settings)
ARM
(Armed
Mode)
Aqua
On
All devices connected to the IoT Router are
armed
Yellow
On
Not all devices connected to the IoT Router
are armed
Off
The module is disabled
Red
Blinking
An alarm signal
LTE
(3G/4G
Connection)
Green
On
The module is enabled, 4G/LTE connection is
used, good signal quality, but there is no
data transmission
Green
Blinking
The module is enabled, 4G/LTE connection is
used, good signal quality, data transmission
is in progress

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Icon
Color
State
Description
Aqua
On
The module is enabled, 3G (UMTS)
connection is used, good signal quality, but
there is no data transmission
Aqua
Blinking
The module is enabled, 3G (UMTS)
connection is used, good signal quality, data
transmission is in progress
Orange
On
The module is enabled, but there is no data
transmission or Internet connection
Orange
Blinking
The module is enabled, data transmission is
in progress, but there is no Internet
connection
Yellow
On
The module is enabled, poor quality of
Internet connection, and no data
transmission
Yellow
Blinking
The module is enabled, poor quality of
Internet connection, data transmission is in
progress
White
On
The module is enabled, Internet connection is
not used, and there is no data transmission
White
Blinking
The module is enabled, Internet connection is
not used, but data transmission is in
progress
Red
On
The module error (Please contact our Tech
Support Department)
Red
Blinking
The module error (Please perform reset to
factory settings)
Off
The module is disabled, no SIM Card or
mobile network signal
(WAN
Connection)
Green
On
Ethernet Cable is inserted into Internet/LAN
port
Green
Blinking
Data transmission is in progress
Off
Ethernet Cable is not inserted into
Internet/LAN port