Perma child safety 2727 User manual

Extra Tall
Retractable
Gate
104cm Tall
(41’’)
IMPORTANT! READ AND
FOLLOW THESE INSTRUCTIONS
CAREFULLY AND KEEP FOR
FUTURE REFERENCE.
Up To 1.8m
(71’’) Wide
This product complies with safety standard ASTM F1004.
272827562727

Read this instruction manual carefully and keep it in a
safe place for future reference. The correct use and
maintenance of this product is essential.
1

Clean using warm soapy water, or a damp cloth. Towel or air dry.
2

PART LIST
If any parts are missing do not attempt to use your Retractable Gate.
Please contact us at www.permachildsafety.com/contact to obtain replacements.
Only use parts supplied by the manufacturer with your Retractable Gate.
Wall Spacers
x6
Catch Mounts
x2
Upper Gate
Mounts x1
Lower Gate
Mounts x1
Screws and Wall
Plugs x8
3

IMPORTANT
Gate must be installed in a structurally sound opening. Ensure mounting surface
(wall, door frame, stair posts, etc.) is strong, rigid and has an even surface.
Note: If using gate on stairs, it must be placed either on the top step or on
the lowest step at the bottom.
Select the appropriate fixing method from the following list. This barrier must only
be fixed to a solid and secure surface. To install you will need a Phillips screwdriver,
pencil and drill. If unsure, check with a qualified builder or tradesperson that the
installation you intend is suitable and safe within the chosen location.
Timber Fixing
Drill 2mm (1/16’’)pilot holes and use the timber screws provided
screwing directly into the timber.
Hard Wall Fixing (Concrete or Brick)
Drill 5mm (1/5’’)pilot holes, insert wall plugs and
secure with screws.
Plaster Board Walls
Locate timber stud and follow timber fixing instructions. Plaster
board walls without studs require expandable wall plugs (not
supplied), these are available at all DIY retailers.
4

2 WAYS INSTALLATION
Inside opening or doorway
Outside opening or doorway
5

INSTALLATION INSIDE OPENING OR DOORWAY
1. Hold guide vertically and completely outstretched against mounting
surface with the end marked “FLOOR” even with the floor. Mark screw hole positions.
Remove the template. Repeat process for another side.
2.
Align each mount in its correct position, use a Phillips screwdriver to tighten
screws till each mount is secure.
Note: leave at least 2cm (3/4’’)
between guide and the edge of
the opening to ensure gate won’t
overhang edge.
2cm (3/4’’)
1.
2.
6

Caution: Incorrect installation of catch mount inside opening can be dangerous.
7

To remove gate from the mounts push and hold the
lock release button while sliding the gate upwards.
Note: Lower gate mount
has a locking groove.
Lock Release
1.
2.
3.
To Remove.
3. Attach Gate Assembly to the Gate
Mounts by aligning the gate directly
above the mounts and sliding straight
down over mounts. Check that the
Gate assembly is flush against the
wall and is locked
firmly in place.
8

2. Align each mount in its correct position,
use a Phillips screwdriver to tighten
screws till each mount is secure.
Follow step 1 from
“Installation Inside Doorway or Opening”.
INSTALLATION OUTSIDE OPENING OR DOORWAY
1.
2.
9

To help correct for the offset of a skirting board or baseboard spacers will be required.
Measure the width of your skirting/baseboard and use the closest number of spacers
to fit this width. Each spacer is 5mm(1/5’’)thick.
Follow step 1 from “Installation Inside Doorway or Opening”, align spacers and
mounts in their correct position, use a Phillips screwdriver to tighten screws till each
mount is secure. Additional wall spacers are available from after sales support.
INSTALLATION WITH SKIRTING/BASEBOARD
Note: Only use spacers for the
Upper Gate mount and
the Upper Catch.
10

Note: When gate is retracting always hold the handle and
guide the gate evenly back into its original position.
Never let go of handle when gate is retracting.
1. To unlock the mechanism, simply push down and turn the button clockwise.
2. Release the button and pull the handle toward the catches.
3. Hook the handle onto the catches ensuring both the top and bottom are aligned.
Use a soft damp cloth simply wipe gate, dry after cleaning.
Do not use chemical or abrasive cleaners.
OPERATION
CLEANING INSTRUCTIONS
Push Twist
& Release
Pull
11

WARRANTY CERTIFICATE
Congratulations! You have made an excellent choice of this quality product. Our
commitment to quality also includes our service. Should you, contrary to
expectations, experience defects due to manufacturing faults, we will provide you with
a warranty against defects as follows:
Warranty
The product is guaranteed to be free from defects in workmanship and parts for a
period of 12 months from the date of purchase. Defects that occur within this
warranty period, under normal use and care, will be repaired, replaced or refunded at
our discretion. The benefits conferred by this warranty are in addition to all rights and
remedies in respect of the product that the consumer has under the Competition and
Consumer Act 2010 and similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please keep
your purchase docket, tax invoice or receipt as the best proof of purchase, and as
proof of date on which the purchase was made.
Extent of Warranty
This warranty is limited to defects in workmanship or parts. All defective products or
parts will be repaired or replaced. This warranty does not cover consumable items.
Normal Wear and Tear
This warranty does not cover normal wear and tear to the products or parts.
Exclusions
This warranty does not cover:
• Any defects callused by an accident, misuse, abuse, improper installation or
operation, lack of reasonable care, unauthorised modification, loss of parts,
tampering or attempted repair by a person not authorised by the distributor.
•Any product that has not been installed, operated or maintained in accordance
with the manufacturer’s operating instructions provided with the product.
• Any product that has been used for purposes other than domestic use.
To Make a Claim
If a defect in the goods appears within 12 months, you are entitled to claim a warranty.
Please contact after sales support via the link below:
www.permachildsafety.com/contact
Please ensure that you have a copy of proof of purchase so that we are able to
respond as quickly and efficiently as possible.
12

Retractable Gate Warranty Card
AFTER SALES SUPPORT
White 2727 | Grey 2756 | Black 2728 - 06/19
We recommend that you keep a copy of your receipt, showing the date of purchase,
with this warranty certificate and keep for your reference.
In the event of a product fault, please contact after sales support. Ensure that you
include the product details (as shown on this card) so that we are able to respond
as quickly and efficiently as possible.
Details:
Product Name: Extra Tall Retractable Gate
Product Number: White 2727 | Grey 2756 | Black 2728 (Please circle)
Your Name:
Address:
Phone:
Email:
Date of Purchase:
Location of Purchase:
www.permachildsafety.com/contact
For questions, concerns and to view our latest
13


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