Permobil M400 Corpus HD User manual

Service manual American English
M400 Corpus HD

Introduction
This is the Service Manual of your product. The Service Manual is not
a stand-alone document, but rather a complement to the User’s Manual.
It is intended for technical personnel who maintain and repair Permobil
power wheelchairs. It is important that anyone who performs
maintenance and repairs described in this manual reads and understands
the content of this manual so that the work is performed professionally.
This Service Manual is not intended for end users or their care ivers.
They must contact their local Permobil dealer for any maintenance or
repair needs.
Always state the chassis number when contactin Permobil to ensure
that the correct information is provided.

Text
Produced and published by Permobil
Edition: 3
Date: 2018-10-18
Order no: 334809 en -US

How to contact Permobil
Permobil Inc.
300 Duke Drive
Lebanon, TN 37090
USA
Tel.: [phone]
Fax: [phone]
E-mail: [email protected]
Web: www.permobilus.com
Head office of the Permobil roup
Permobil AB
Box 120
861 23 Timrå
Sweden
Tel.: [phone]
Fax: [phone]
E-mail: [email protected]
Web: www.permobil.com

M400 Corpus HD Contents
1 Important information..................................................................................................................................... 9
1.1 Warranty .................................................................................................................................................9
1.2 Technical support ......................................................................................................................................9
1.3 Spare parts and accessories........................................................................................................................9
1.4 Orderin documentation ............................................................................................................................9
1.5 Scrappin and recyclin ...........................................................................................................................10
2 Safety instructions.........................................................................................................................................11
2.1 Descriptions of admonitions ......................................................................................................................11
3 Specifications................................................................................................................................................12
3.1 Wirin dia ram ......................................................................................................................................12
3.1.1 Seat.......................................................................................................................................................12
3.1.2 Chassis ..................................................................................................................................................14
3.2 Serial number labels ................................................................................................................................16
3.2.1 Serial number label on chassis...................................................................................................................16
3.2.2 Serial number label R-net power module.....................................................................................................16
3.2.3 Serial number label on the control panel .....................................................................................................16
4 Repairs ..........................................................................................................................................................17
4.1 Seat.......................................................................................................................................................17
4.1.1 Seat lift...................................................................................................................................................17
4.1.2 Fixed seat mountin plate .........................................................................................................................20
4.1.3 Seat an le mechanism..............................................................................................................................22
4.1.4 Seat frame..............................................................................................................................................25
4.1.5 Seat plates..............................................................................................................................................27
4.1.6 UniTrack rails..........................................................................................................................................27
4.1.7 Backrest .................................................................................................................................................28
4.1.8 Backrest actuator.....................................................................................................................................30
4.1.9 Manual backrest adjustment unit................................................................................................................31
4.1.10 Armrest hei ht adjustment mechanism ........................................................................................................32
4.1.11 Le rest ..................................................................................................................................................36
4.1.12 Le rest actuator ......................................................................................................................................37
4.1.13 Manual le rest adjustment unit .................................................................................................................38
4.1.14 Le rest strap...........................................................................................................................................39
4.1.15 Le rest slide bushin s ..............................................................................................................................40
4.1.16 Footplates...............................................................................................................................................42
4.2 Chassis ..................................................................................................................................................43
4.2.1 Covers ...................................................................................................................................................43
4.2.2 Seat support ...........................................................................................................................................46
4.2.3 Batteries .................................................................................................................................................48
4.2.4 Drive motors ...........................................................................................................................................50
4.2.5 Drive wheels ...........................................................................................................................................52
4.2.6 Casters...................................................................................................................................................56
4.2.7 Wheel forks ............................................................................................................................................58
4.2.8 Ma netic wheel locks ...............................................................................................................................59
4.2.9 Friction brakes ........................................................................................................................................61
4.2.10 Shock absorbers......................................................................................................................................62
4.2.11 Rear link arms.........................................................................................................................................63
4.2.12 Front link arms ........................................................................................................................................65
4.2.13 Li hts and turn si nals ..............................................................................................................................66
4.3 Control panel and electronics ....................................................................................................................70
4.3.1 R-net control panel...................................................................................................................................70
4.3.2 R-net power module.................................................................................................................................71
4.3.3 ICS master module...................................................................................................................................72
4.3.4 Main circuit breaker.................................................................................................................................73
5 Adjustments...................................................................................................................................................75
5.1 Seat.......................................................................................................................................................75

Contents M400 Corpus HD
5.1.1 Seat frame..............................................................................................................................................75
5.1.2 Backrest hei ht........................................................................................................................................80
5.1.3 Armrest an le .........................................................................................................................................81
5.1.4 Armrest hei ht ........................................................................................................................................82
5.1.5 Armrest hei ht and an le adjustment..........................................................................................................83
5.1.6 Armrest width .........................................................................................................................................83
5.1.7 Thi h support..........................................................................................................................................84
5.2 Chassis ..................................................................................................................................................84
5.2.1 Shock absorber sprin force adjustment......................................................................................................84
5.3 Control Panel ..........................................................................................................................................84
5.3.1 R-net control system .................................................................................................................................84
6 Customizations..............................................................................................................................................85
6.1 Seat cushions, seat plates and UniTrack rails ...............................................................................................85
6.2 Backrest cushions.....................................................................................................................................85
7 Troubleshootin ............................................................................................................................................86
7.1 Troubleshootin uide..............................................................................................................................86
7.2 Dia nostics R-net LCD control panel ...........................................................................................................86
7.2.1 General .................................................................................................................................................86
7.2.2 Dia nostic screens ...................................................................................................................................86
7.2.3 Example of a screen showin system fault ...................................................................................................87
7.2.4 Example.................................................................................................................................................88
7.2.5 System lo ..............................................................................................................................................88
7.2.6 Definitions of dia nostics messa es............................................................................................................88
7.2.7 Basic test ................................................................................................................................................94
7.3 Dia nostics R-net LED control panel............................................................................................................96
7.3.1 Battery volta e indicator...........................................................................................................................96
7.3.2 Steady ...................................................................................................................................................96
7.3.3 Slowly flashin red LEDs, 1–2 LEDs ............................................................................................................96
7.3.4 Rapidly flashin , 1–10 LEDs......................................................................................................................96
7.3.5 Example of error messa es and remedies....................................................................................................97
7.4 Repairin defective units...........................................................................................................................98
Index..............................................................................................................................................................99

M400 Corpus HD Important information - Warranty
1 Important information
All information, pictures, illustrations and specifications are based upon
the product information available at the time this manual was released.
Pictures and illustrations used in this manual are representative examples
and not intended to be exact depictions of the various parts of the
wheelchair.
We reserve the ri ht to make chan es to the product without prior
notice.
If you are visually impaired, this document can be downloaded at www.
permobil.com. Use the ma nifyin tool in your PDF reader to achieve
desired text and picture size.
It is also possible to obtain information concernin our products from
our website: www.permobil.com.
1.1 Warranty
Contact your dealer or Permobil Inc. USA for information about the
warranty period for this product.
Product Warranty Information sets forth the conditions of the warranty.
For further information about applicable warranties, see https://
permobilus.com/support/warranties/.
NOTICE
Unapproved replacement of parts
If any part is replaced without approval from Permobil, the wheelchair
warranty will become void Permobil accepts no liability for any loss that
occurs as a result of a control system component being opened, adjusted or
modified without permission
If any part is replaced without approval from Permobil, the warranty will
become void Permobil accepts no liability for any loss that occurs as a result
of the being modified without permission
1.2 Technical support
In the event of technical problems, contact your dealer or call Permobil
Inc. USA on 1-800-736-0925.
Be prepared to provide the wheelchair serial number, located on the
chassis, to ensure proper support. See 3.2
Serial number labels , Pa e 16.
Be prepared to provide the chassis serial number, to ensure proper
support. See 3.2
Serial number labels , Pa e 16.
1.3 Spare parts and accessories
Spare parts and accessories must be ordered throu h your dealer.
The expected service life of this product is five years.
1.4 Ordering documentation
Should you need another copy of this manual, one may be ordered
from Permobil. Ask for the order number specified on the back cover.
9

M400 Corpus HD Important information - Scrapping and recycling
1.5 Scrapping and recycling
Contact Permobil for information about scrappin a reements in force.
10

M400 Corpus HD Safety instructions - Descriptions of admonitions
2 Safety instructions
2.1 Descriptions of admonitions
The followin admonitions describin warnin s, remarks and
explanatory texts are used throu hout this manual to draw attention to
items of si nificant importance to safety:
DANGER!
Dan er admonition
Indicates a dangerous situation which, if not avoided, could result in death as
well as serious damage to the product or other property
WARNING!
Warnin admonition
Indicates a hazardous situation which, if not avoided, could result in serious
injury or death as well as damage to the product or other property
CAUTION!
Caution admonition
Indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury as well as damage to the product or other property
NOTICE
Notice admonition
Indicates an important but not hazardous situation which, if not avoided, could
result in damage to the product or other property
Provides information about the conditions or circumstances under which
the information given applies
11

M400 Corpus HD Specifications - Wiring diagram
3 Specifications
3.1 Wiring diagram
3.1.1 Seat
12

M400 Corpus HD Specifications - Wiring diagram
Figure 1 Cabling overview Seat 1(2)
Figure 2 Cabling overview Seat 2(2)
13

M400 Corpus HD Specifications - Wiring diagram
3.1.2 Chassis
Figure 3 Cabling overview Chassis 1(2)
14

M400 Corpus HD Specifications - Wiring diagram
Figure 4 Cabling overview Chassis 2(2)
15

M400 Corpus HD Specifications - Serial number labels
3.2 Serial number labels
3.2.1 Serial number label on chassis
Figure 5 Chassis identification number label
The serial number label is located on the lower, left hand side of the
wheelchair chassis. Look between the rim spokes.
3.2.1.1 Serial number label description
Figure 6 Serial number label
1. Made in (country of final assembly) by (address of site of final
assembly).
2. Serial number.
3. Product type.
4. Date of assembly.
5. EAN code.
6. Maximum user wei ht.
3.2.2 Serial number label -net power module
Figure 7 Power module ID number
See 4.3.2 R-net power module , Pa e 71 for further information.
3.2.3 Serial number label on the control panel
Figure 8 Control panel ID number
See for further information.
The serial number label is only visible when the panel is removed from
the panel holder.
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M400 Corpus HD Repairs - Seat
4 Repairs
4.1 Seat
4.1.1 Seat lift
4.1.1.1 Manually operatin the seat lift
NOTICE
Drills must not be used in connection with manual operation of the seat lift
The followin tools are necessary for this task:
• Allen key 4 mm
• Seat lift crank
If the wheelchair is equipped with a fixed seat post or if the seat lift does
not work normally because the batteries are dischar ed or the
adjustment device is defective, the seat can be raised/lowered manually.
1. Switch off the main power switch on the control panel.
2. Remove the cushion from the seat by liftin it strai ht up.
Figure 9 The seat plates are held in place by two
screws at the back edge and two quick-mount clamps at
the front
3. Remove the seat plate.
17

M400 Corpus HD Repairs - Seat
Figure 10 Manual raising/lowering of the Corpus seat
using the seat lift crank
4. Raise/lower the seat usin the seat lift crank supplied.
4.1.1.2 Removin the seat lift
WARNING!
Risk of crushin - two people are required
Two people are required for this task due to heavy lifting Watch out for
moving parts, there is a risk of crushing
The followin tools are necessary for this task:
• Allen key 5 mm
1. Raise the seat to the hi hest position. If the wheelchair is equipped
with a fixed seat post or if the seat lift does not work normally
because the batteries are dischar ed or the adjustment device is
defective, the seat can be raised/lowered manually. See
4.1.1.1
Manually operatin the seat lift , Pa e 17.
2. Switch off the main power switch on the control panel.
3. Remove the upper chassis cover. See
4.2.1.5
Removin the upper chassis covers , Pa e 44.
4. Remove the seat includin the seat tilt mechanism if the wheelchair
is equipped with such device. See
4.1.3.1
Removin the seat an le mechanism , Pa e 22
18

M400 Corpus HD Repairs - Seat
Figure 11 The Fixed Seat Tube/Power Seat Lift is
attached with four screws
5. Remove the four fixin screws.
Figure 12 ICS General Module is fitted at the rear of
the chassis
6. For power seat lift on wheelchair with VR2: Separate the seat
lift cablin at the contacts on the cablin .
7. For power seat lift on wheelchair with R-net: Disconnect the
seat lift cablin from the ICS eneral module.
8. Lift the Power Seat Lift/Fixed Seat Post strai ht up out of the
chassis.
4.1.1.3 Mountin the seat lift
WARNING!
Risk of crushin - two people are required
Two people are required for this task due to heavy lifting Watch out for
moving parts, there is a risk of crushing
The followin tools are necessary for this task:
• Allen key 5 mm
1. Fit the Power seat lift/Fixed seat post into the chassis usin the four
screws.
2. For power seat lift on wheelchair with VR2: Connect the seat
lift cablin at the connector on the cablin .
3. For power seat lift on wheelchair with R-net: Connect the seat
lift cablin to the ICS eneral module.
4. Fit the seat includin the seat tilt mechanism if the wheelchair is
equipped with such device. See 4.1.4.2
Mountin seat , Pa e 27
5. Fit the upper chassis cover. See
4.2.1.6
Mountin the upper chassis covers , Pa e 44.
19

M400 Corpus HD Repairs - Seat
4.1.2 Fixed seat mounting plate
WARNING!
Risk of crushin - two people are required
Two people are required for this task due to heavy lifting Watch out for
moving parts, there is a risk of crushing Be careful with the cabling
The followin tools are necessary for this task:
• Allen key 5 mm
• Allen key 8 mm
4.1.2.1 Removin the fixed seat mountin plate
1. Switch off the main power switch on the control panel.
2. Remove the seat cushion by liftin it strai ht up. It is attached by
means of Velcro on the rear of the cushion.
Figure 13 The seat plates are held in place by two
screws at the back edge and two quick-mount clamps at
the front
3. Remove the seat plates, which are held in place by two screws at the
back ed e and two quick-mount clamps at the front. First remove
the screws, then use your hand to carefully push the seat plate from
below to release the quick-mount clamps at the front.
Figure 14 The seat is held in place by six screws
4. Remove the six screws that hold the seat in place. Have someone
help you by holdin the seat while you remove the screws, and then
helpin you lift the seat and lay it next to the chassis. Be careful with
the seat cablin .
20