Phihong AW Series User manual
Non-Networking Edition Networking Edition
Electric Vehicle AC Charger
AW Series - User Manual
COPYRIGHT © 2020 Phihong Technology reserves the right to make changes to this product without further notice.
IP55 Authorization Management Repairable Outdoors
version. W84A99900088-HB7
Please visit the official website to obtain the latest
version of user manual before installation.
Website：www.phihong.com.tw
CONTENT
1. Important Safety Instructions ..........................................................1
2. Interface ............................................................................................3
2.1 Non-Networking Edition ............................................................3
2.2 Networking Edition .....................................................................4
3. Dimensions .......................................................................................5
3.1 Main Size of Charger .................................................................5
3.2 Wall-Mount Bracket ...................................................................5
4. Specification .....................................................................................6
5. Design Standard ...............................................................................7
6. Status Description of the Charger ..................................................8
7. Installation Instructions .................................................................10
7.1 Packing List ..............................................................................12
7.2 Tools and Materials Required .................................................13
7.3 Wall-Mount Bracket Installation Requirements .....................13
7.4 AW Installation Requirements .................................................13
7.5 Installation Steps .....................................................................14
7.6 Wall-Mount Bracket Installation .............................................17
8. Operating Instructions ...................................................................19
8.1 Operating Procedures ..............................................................19
8.2 Operating Steps – Non-Networking Edition ...........................19
8.3 Operating Steps – Networking Edition ...................................20
8.4 Time setting (Networking, Wi-Fi and 4G Editions) .................21
8.5 Wi-Fi Setup (for the optional Wi-Fi Edition) ...........................23
8.6 4G Setup (for the optional 4G Edition) ....................................24
8.7 Re-checking the Wi-Fi and 4G Signal Strength on Power-Up.
.........................................................................................................25
8.8 Error and Warning Message ....................................................27
9. Maintenance and Repair ................................................................28
9.1 Daily Maintenance ...................................................................28
9.2 Maintenance Spares ................................................................28
9.3 Warranty and Maintenance .....................................................28
9.4 Maintenance History ...............................................................30
1. Important Safety Instructions
Please read all Important Safety Instructions as well as charging instructions
in your vehicle owner’s manual before attempting to charge your electric
vehicle. Failure to do so can result in death or severe injury. Save this user
manual for future reference. There are many safety features built into the
charger. Read all the safety information and warnings in this manual to be
avoid any risks or hazards and risks associated with using this charger.
Warning
When using electric products, basic precautions should always be followed.
This manual contains important instructions, including the following, that
must be followed during installation, operation and maintenance.
• Do not install or use the charger near flammable, explosive, corrosive, or
combustible materials, chemicals, or vapors.
• Turn off the input power of the charger before performing any
maintenance to the charger.
• The device is designed only for vehicles that are compatible with the
IEC62196-2 charging standard.
• Do not use the charger if it is defective, appears cracked, frayed, broken or
damaged.
• Do not attempt to open, disassemble, repair, tamper with, or modify
the charger. Contact our Customer Service department if you have any
questions or require any parts replacements or repairs.
• Do not use the charger when you are, the vehicle is, or the charger is
exposed to severe rain, snow, or other severe weather.
• When transporting the charger, handle it with care and do not drag or step
on the device.
• Do not touch the charging connector terminal with any sharp metallic
objects to preventing damage.
• Do not forcefully pull the charging cable, damage it with sharp objects, put
ngers, or insert foreign objects into any part of the charging connector.
• Risk of explosion. This device has arcing or sparking parts that should
AW Series - User Manual
1
not be exposed to flammable vapors.
• Risk of electric shock. Do not remove cover or attempt to open the
enclosure of this device. There are no user-serviceable parts inside.
Contact a qualied service company if you require any service repairs.
• To reduce the risk of re, this charger should only be connected to circuit
overcurrent protection in accordance with the National Electrical Code,
ANSI/NFPA 70, and the Canadian Electrical Code, Part I, C22.1.
• This charger should be installed, adjusted, and serviced by a qualified
electrician or a person familiar with the construction and operation of
this type of charger and the dangers involved. Failure to observe this
precaution could result in damage to the charger or even severe injury or
death.
• Incorrect installation and testing of the charger could potentially damage
either the vehicle’s battery and the charger. This type is damage is not
covered by our warranty policy.
• Ensure that the charging cable is well-positioned during the charging
process to avoid the cable getting stepped on, tripped over, or subjected
to damage or stress.
• Do not use this charger with a frayed charging cable with damaged
insulation or any other sign of damage.
• Ensure the wire type, diameter, current rating, and temperature rating
comply with the local electrical standards and requirements in your local
area.
• Before starting the installation, turn off all power.
Green Power, Green Lifestyle.
2
IEC62196-2
AC Charging
Connector
Rear Notch
Charging Cable Inlet
USB Cable Inlet
AC Power Inlet
LED Light
Indication
2. Interface
2.1 Non-Networking Edition
AW Series - User Manual
3
RJ45 Cable Inlet
LED Light
Indication
IEC62196-2
AC Charging
Connector
Rear Notch
Charging Cable Inlet AC Power Inlet
2.2 Networking Edition
RFID
Green Power, Green Lifestyle.
4
260
280
100
100
80
174
Ø7x4
3. Dimensions (unit:mm)
3.1 Main Size of Charger
3.2 Wall-Mount Bracket
AW Series - User Manual
5
Model Name AW32 CE Version
Rated Input Voltage 200-240 VAC / Single Phase
Rated Output Current Single Phase / 32A
AC Power Frequency 50/60 Hz
Input Protection UVP,OVP,RCD,SPD,Ground Fault Protection
Output Protection OCP,OTP,Control Pilot Fault Protection
Output Interface IEC 62916-2 AC Charging Connector
Storage Temperature -40°C to + 70°C
Operation Temperature -30°C to +50°C
Relative Operation Humidity 95%RH Maximum
Relative Storage Humidity 95%RH Maximum
RFID Authorization Networking Version or Wi-Fi Version or
4G Version
RJ45 Cable Inlet*1 10M/100M Base-T
(Support software update function)
Wi-Fi Function*2 802.11 b/g/n
2G/3G/4G Finction*3 LTE, UMTS/HSPA(+), GSM/GPRS/EDGE
Cable Length 5M (From charger’s body to lower edge of
charging connector)
Protection Level IP55
Installation Type Wall-Mount
Altitude ≤ 2000 m
Weight 4±0.5kg
Dimensions 260mm x 280mm x 100mm
Status Indication Red, Green, Blue LED
4. Specication
*1 Networking Version or Wi-Fi Version or 4G Version
*2 Wi-Fi Version
*3 4G Version
Green Power, Green Lifestyle.
6
5. Design Standard
Safety standards
IEC 61851-1:2017 Electric vehicle conductive charging system - Part 1: General
requirements
IEC 61851-21-2:2018 Electric vehicle conductive charging system - Part 21-
2: Electric vehicle requirements for conductive connection to an AC/DC supply -
EMC requirements for off board electric vehicle charging systems
AW Series - User Manual
7
6. Status Description of the Charger
Indication Lights
Standby - Green Light
The READY light stays lit during standby
mode.
RFID Authorization (Internet
Edition)- Green Light Flashing
The Green light is flashing after the RFID
is authorized.
Waiting for Charging - Blue Light
After the vehicle connector is connected
to the vehicle inlet, the CHARGE light is
constantly lit.
Green Power, Green Lifestyle.
8
Fault - Red Light
The red light is lit during fault. Please refer
to "8.4 Error and Warning Messages" for
detailed information.
Charging - Blue Light Flashing
The CHARGE light flashes while charging.
AW Series - User Manual
9
Safety Requirements
• Read this user manual thoroughly and make sure to review all local
building and electrical codes are reviewed before installing the AC
charger.
• A qualied technician should install the AC charger according to the user
manual and local safety regulations.
• Use appropriate protection when connecting to the main power
distribution cable.
• Type B, C or D breaker with the a rating current of 40Amp should be
installed in the upstream AC distribution box.
• Certication of EV Ready does not support IT ground system.
• Verify that the Wall Connector is properly grounded. The Ground
connection must be bonded in the upstream power supply for proper
operation. Check all physical connections, including the wirebox
terminals, electrical panel(s), and junction boxes. In residential power
supplies, check the bond between Ground and neutral at the main panel.
If connected to a step- down transformer, contact the transformer's
manufacturer for direction on how to bond the ground connection.
Power Grid Connection and Grounding Type
• This AC charger supports different power grid connections and grounding
types. You can congure through the setting dip switch. Setting methods
are shown below.
• Before setting the dip switch, make sure the input power is turned OFF.
• Use a non-conductive object to set the dip switch.
7. Installation Instructions
ADip switch
Rotary switch
B
AB
Green Power, Green Lifestyle.
10
Maximum Output Current
This AC charger can support different maximum output
current through the setting rotary switch. Setting
methods are shown below.
• Before setting the rotary switch, make sure the input
power is turned OFF.
• Use a non-conductive object to set the rotary switch.
* Note 1:The default value in North America and Japan is (LL / TT-TN).
* Note 2:The default value for other regions is (LN / TT-TN).
* Note 3:If it is not the above standard grid type, please contact our technical
staff for assistance and conrmation.
* Note 4:Regarding BS7671:2018 section 722, EVSE cannot use in the TN-C-S
grounding system in UK
* Note 5: The default value for Japan is 30A.
* Note 6: The default value in other countries is 32A.
120V 120V
208V
PE
L1
L2
V/2 V/2
V
PE
L1
L2
0 V
V
PE
L
N
V=240 or 200 volt
Charger
input terminal
Charger
input terminal
Charger
input terminal
V=240 or 230 or 220 or 200 volt
Switch
Setting
Number
0 12345678,9 AB~E F
Maximum
Output
Current
Test
Mode 6A 8A 10A 13A 16A 20A 25A 32A 30A Invalid
Setting
Slave
Mode
Switch 1 (Power Grid Type) Switch 2 (Grounding System)
ON LN IT
OFF LL TT-TN
AW Series - User Manual
11
7.1 Packing List
No. Product Name Quantity Note
1AC Charger (With Charging Cable) 1
2Wall-Mount Bracket 1
3User Manual 1
4Product Certication 1
5RFID Card (RFID Version Only) 2
6M6 Self-Tapping Screws 4
7M4 Screw 2
8M25 Cable Gland 1
9Expansion Screw 4
10 Needle Terminal 3
11 EN17186 Sticker*11
Product Certification
Dateof inspection
Inspector
12345
6 7 8
RFID
9
RFID Version
10
*1Notice: According to EN-17186 requirement, this document lays down harmonized
identifiers for power supply for electric road vehicles. The requirements in this
standard are to complement the informational needs of users regarding the
compatibility between the EV charging stations, the cable assemblies and the vehicles
that are placed on the market. The identier is intended to be visualized at EV charging
stations, on vehicles, on cable assemblies, in EV dealerships and in consumer manuals
as described.
11
Green Power, Green Lifestyle.
12
Tools required before installing the charger onto the Wall-Mount
Bracket are:
• Wire stripper
• Crimpers for terminals
• Phillips screwdriver for M4 ~ M6
• Slotted screwdriver for 4~5.5MM
• Voltmeter or digital multimeter (for measuring AC voltage at the
installation site)
• The inserting cable should meet the best waterproof performance.
It is recommended to use a 3 core/8AWG or 10mm²cable (XLPE
or equivalent cable) to pull the cable from the distribution box. The
maximum outer diameter of the cable should be 13mm ~ 18mm.
• Level ruler
• Pencil or marker
• Machine drill
7.2 Tools and Materials Required
Before installing the wall-mount bracket, you should confirm that
the loading capacity of the wall can reach a weight of 36 kg. When
installing on a cement wall, you can use the included expansion screw
to install the bracket and use a cement drill to drill holes on the cement
wall (Ø8mm) following the hole spacing in accordance with 3.2.
When installing on a wooden wall, you can directly use the included
M6 self-tapping screws to install the wall-mount bracket and use the
back-Mount backplane to lock and install on the wall directly.
7.3 Wall-Mount Bracket Installation Requirements
To select the best location and position to install the wall-mount unit,
you should rst determine the parking position of the vehicle to ensure
the charging connector can be easily inserted into the vehicle charging
inlet.
The Wall-mount unit should be located:
• In a well-ventilated area. Avoid installing in closed boxes or near the
exothermic chargers.
• 1.2 meters or 4 feet above the floor.
• 250mm (10inches) from any obstacles to allow cables to loop
around the wires and related maintenance.
• If in an enclosed garage, on the side of vehicle charging inlet.
7.4 AW Installation Requirements
AW Series - User Manual
13
Use screwdriver to loosen the 9 xed screws on the rear of
charger, then remove the front cover.
Connect and Lock the M25 waterproof gland Part1 and Part2
(including the washer) to the mounting holes as shown below.
�� 1.000
1
2
3
4
5
6
7
8
9
1
2
1
3
2
M25 waterproof
gland
7.5 Installation Steps
Warning for Wi-Fi and 4G versions:
Due to different congenital environments, it is recommended to rst conduct
Wi-Fi and 4G module network signal tests before nalizing your settings. It
is recommended that the RSSI (Received Signal Strength Indication) value
should be higher than-65dBm. If it is lower than this value,it may result in a
weak Wi-Fi or 4G connection or disconnection due to external interference in
the area.
Green Power, Green Lifestyle.
14
15~18mm of the insulation sheath should be stripped off the
three AC wires. Take out the included needle terminal and
install the needle terminal on the three GND/PE, L1/L, L2/N
wires. Pass the three wires through the M25 waterproof gland
Part 3.
Insert the three wires into the wire holes of the green terminal
block to the corresponding GND/PE, L1/L, L2/N and lock them.
The recommended screw torque is 1.5 N.m (13.3 lbf.in).
AW Series - User Manual
15
Upon completion, lock the M25 waterproof gland Part 3, and afx
and tighten the 9 screws on the front cover. The recommended
screw torque is 0.7 N.m (6.2 lbf.in)
5
3
6
(For Internet Edition model with 4G function)
The SIM card slot is located on the right side. Insert the SIM
card according to the image below.
Important Note: Before installing the SIM card to the charger,
it is necessary to conrm that the SIM card has been activated
and the password has been cancelled.
Green Power, Green Lifestyle.
16
Other manuals for AW Series
3
Table of contents
