Philips AC3737 User manual

User manual
AC3737

Contents
1 Important�����������������������������������������������������������������������������������������1
Safety................................................................................................................................1
Electromagnetic elds (EMF) .....................................................................................2
Recycling..........................................................................................................................2
Simplied EU declaration of conformity.................................................................2
2 Your2-in-1AirPurier&Humidier�������������������������������������������2
Product overview  .........................................................................................................3
Controls overview .........................................................................................................4
3 Gettingstarted �������������������������������������������������������������������������������5
Installing the humidication lter............................................................................5
Installing the purication lter..................................................................................5
Understanding Wi-Fi indicator..................................................................................5
4 Usingthe2-in-1AirPurier&Humidier����������������������������������6
Switching the working mode ....................................................................................6
Understanding the air quality light..........................................................................7
Turning on and o ........................................................................................................8
Water level......................................................................................................................8
Relling water................................................................................................................8
Setting target humidity...............................................................................................9
Display switch.................................................................................................................9
Mode switch.................................................................................................................10
Using the light on/o function ...............................................................................11
Child lock.......................................................................................................................11
5 Cleaningandmaintenance������������������������������������������������������� 11
Cleaning schedule.......................................................................................................12
Cleaning the body of the appliance.......................................................................12
Cleaning the water tank............................................................................................12
Cleaning the surface of the lter ............................................................................12
Cleaning the humidication lter...........................................................................13
Replacing the purication lter...............................................................................14
Filter reset......................................................................................................................15
Replacing the humidication lter.........................................................................15
6 Storage������������������������������������������������������������������������������������������� 16
7 Troubleshooting�������������������������������������������������������������������������� 16
8 Warrantyandsupport ��������������������������������������������������������������� 19
Order parts or accessories.........................................................................................19

1EN
1 Important
Safety
Read this user manual carefully before you use the appliance, and save it for future reference.
To ensure the best performance, please ensure your appliance is upgraded to the latest version. You
can do this upgrade via the Air+ app.
Danger
• Do not let any liquid or ammable detergent enter the appliance, to avoid electric shock and/or a
re hazard.
• Do not spray any ammable materials such as insecticides or fragrance around the appliance.
• Do not clean the appliance with water, any other liquid, or a (ammable) detergent to avoid
electric shock and/or a re hazard.
• The water in the water tank is not suitable for drinking. Do not drink this water and do not use it to
feed animals or to water plants. When you empty the water tank, pour the water down the drain.
Warning
• Check if the voltage indicated on the appliance corresponds to the local mains voltage before you
connect the appliance.
• If the supply cord is damaged, you must have it replaced by Philips, a service center authorized by
Philips, or similarly qualied persons in order to avoid a hazard.
• Do not use the appliance if the plug, the power cord, or the appliance itself is damaged.
• This appliance can be used by children aged from 8 years and above under supervision. This
appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved. Children shall not play with the
appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• Do not block the air inlet and outlet, e.g. by placing items on the air outlet or in front of the air
inlet.
• Standard WiFi interface based on 802.11b/g/n at 2.4 GHz with a maximum output power of
38.28mW EIRP.
• The ECARF seal only refers to the air purifying function of the device .
• We recommend persons who are allergic to dust, pollen, pets or mold, not to replace lters by
themselves or to take protective measures, such as mask and gloves.
Caution
• This appliance is not a substitute for proper ventilation, regular vacuum cleaning, or use of an
extractor hood or fan while cooking.
• If the power socket used to power the appliance has poor connections, the plug of the appliance
becomes hot. Make sure you plug the appliance into properly connected power socket.
• Always place and use the appliance on a dry, stable, level, and horizontal surface.
• Leave at least 20cm free space around the appliance and leave at least 30cm free space above the
appliance.
• Do not place anything on top of the appliance.
• Do not place the appliance directly below an air conditioner to prevent condensation from
dripping onto the appliance.
• Make sure that all the lters are correctly installed before turning the appliance on.
• Only use the original Philips lters specially intended for this appliance. Do not use any other lters.
• Avoid knocking against the appliance (the air inlet and outlet in particular) with hard objects.
• Do not insert your ngers or objects into the air outlet or the air inlet to prevent physical injury or
malfunctioning of the appliance.

2EN
• Do not use this appliance when you have used indoor smoke-type insect repellents or in places
with oily residues, burning incense, or chemical fumes.
• Do not use the appliance near gas appliances, heating devices or replaces.
• Always unplug the appliance when you want to move, clean appliance, ll the water, replace the
lter or carry out maintenance.
• Do not use the appliance in a room with major temperature changes.
• To prevent interference, place the appliance at least 2m away from electrical appliances that use
airborne radio waves such as TVs, radios, and radio-controlled clocks.
• When the appliance is not used for a long time, bacteria and mold may grow on the lter. Check
the lter before you start using the appliance again. If the lter is very dirty with dark spots, replace
it (see the chapter “Replacing the lters”) .
• The appliance is only intended for household use under normal operating conditions.
• Do not use the appliance in wet surroundings or in surroundings with high ambient temperatures,
such as the bathroom, toilet, or kitchen.
• The appliance does not remove carbon monoxide (CO) or radon (Rn). It cannot be used as a safety
device in case of accidents with combustion processes and hazardous chemicals.
• Only ll the water tank with cold tap water. Do not use ground water or hot water.
• Do not put any substance other than water in the water tank. Do not add fragrance or chemical
substance into the water.
• If you do not use the humidication function for a long time, clean the water tank and
humidication lter, then dry the humidication lter.
• If you need to move the appliance, disconnect it from the power supply rst.
• Make sure to promptly turn o the power and remove the water tank in case of overow. When
cleaning the appliance, avoid laying it down and keep nearby electrical outlets dry.
• This is a class 1 laser product, avoid direct eye exposure. The laser component is part of particle
sensor, cannot be touched or saw in normal use.
• Max output 0.39mW, wavelength 660nm, continuous wave, beam divergence:10o
Electromagneticelds(EMF)
This appliance complies with the applicable standards and regulations regarding exposure to
electromagnetic elds.
Recycling
This symbol means that this product shall not be disposed of with normal household waste
(2012/19/EU).
Follow your country’s rules for the separate collection of electrical and electronic products.
Correct disposal helps prevent negative consequences for the environment and human health.
SimpliedEUdeclarationofconformity
Hereby, DAP B.V. declares that the radio equipment type AC3737 is in compliance with Directive
2014/53/EU. The full text of the EU declaration of conformity is available at the following internet
address: www.philips.com.
2 Your2-in-1AirPurifier&Humidifier
Congratulations on your purchase, and welcome to Philips!
To fully benet from the support that Philips oers, register your product at
www.philips.com/welcome.
The Philips 2-in-1 Air Purier&Humidier brings fresh, humidied air to your house for the health of
your family.

3EN
It oers you advanced evaporation system with NanoCloud technology, using a special humidication
lter which adds H₂O molecules to the dry air, and produces healthy humid air without formation
of water mist. Its humidication lter retains bacteria, calcium and other particles from the water. It
delivers only pure humidied air in your home. No more dry air in the winter season or from the air
conditioning.
Read this user manual carefully before you install and use the appliance. Save it for future reference.
Productoverview
Air outlet for Purier &
Humidier
Water tank
Air outlet for Purier
(only for Purication ONLY mode)
Particle sensor
Purication lter
(FY3437)
Back cover
Top cover
Top cover of the
humidication lter
Humidication lter
(FY3455)
Water tank handle
Water
overow outlet
Purier body

4EN
Controlsoverview
Control buttons
Filter reset/Check lter status button Power on/o button
Display switch Mode switch button
Humidity setting button Light/Child lock button
Display panel
Wi-Fi indicator Indoor Allergen Index (IAI)
PM2.5 display Current humidity display
Filter cleaning alert Filter replacement alert
Child lock indicator Auto mode
Fan speed 1 Fan speed 2
Turbo mode Sleep mode
Water rell alert 2-in-1 mode

5EN
3 Gettingstarted
Installingthehumidicationlter
The humidication lter comes pre-installed when using the appliance for the rst time.
Installingthepuricationlter
Remove all packaging of the lter before rst use.
Note: Make sure the appliance is unplugged from the electrical outlet before installing the lter.
12 3 45
1 Pull the back cover and remove it from the appliance.
2 Pull the lter from the appliance.
3 Remove all packaging materials of the air purication lter.
4 Put the lter back into the appliance.
5 Reattach the back cover.
UnderstandingWi-Fiindicator
Wi-Fiiconstatus Wi-Ficonnectionstatus
Blink in orange Connecting to the smartphone
Stable in orange Connected to the smartphone
Blink in white Connecting to the server
Stable in white Connected to the server
O Wi-Fi function disabled
*If Wi-Fi function is not used, the Wi-Fi indicator will be o automatically after 15 minutes.
SettinguptheWi-Ficonnectionforthersttime
1 Download and install the Philips “Air+” app from the App Store or Google Play.
2 Put the plug of the appliance in the power socket and tap to turn on the
appliance.
»The Wi-Fi indicator blinks orange for the rst time.
3 Make sure that your smartphone or tablet is successfully connected to your Wi-Fi
network.

6EN
4 Launch the “Air+” app and click on “ConnectaNewDevice” or press the “+” button on the top of
the screen. Follow the onscreen instructions to connect the appliance to your network.
Note:
• This instruction is only valid when the appliance is being set up for the rst time. If the network has
changed or the setup needs to be performed again, see Chapter “Reset the Wi-Fi connection” on
page 6.
• If you want to connect more than one appliance to your smartphone or tablet, you have to do this
one by one.
• Make sure that the distance between your smartphone or tablet and the appliance is less than 10 m
without any obstructions.
ResettheWi-Ficonnection
Note:
• Reset the Wi-Fi connection when your default network has changed.
1 Put the plug of the appliance in the power socket and tap to turn on the appliance.
2 Tap and hold for 3 seconds until you hear a beep.
»The appliance goes to pairing mode.
»The Wi-Fi indicator blinks orange.
3 Follow the steps 3-4 in “SettinguptheWi-Ficonnectionforthersttime” section.
4 Usingthe2-in-1AirPurifier&Humidifier
Switchingtheworkingmode
Note: To rapidly improve the air quality, it's recommended to use the Purication ONLY mode.
The appliance has two working modes: 2-in-1 mode and Purication ONLY mode.
• 2-in-1 mode ( ):The water tank is correctly placed on the purier.
• Purication ONLY mode: After removing the water tank, the appliance goes to the this mode
automatically.
Note: Once you have placed the water tank correctly, ensure that the transparent window of the water
tank is aligned with the display panel on the same side.

7EN
Understandingtheairqualitylight
The air quality light automatically goes on when the appliance is switched on, and lights up all colors in
sequence. After approximately 30 seconds, the particle sensor selects the color that corresponds to the
dierent working modes.
The color of the air quality light is determined by the highest index among PM2.5 and IAI readings.
• 2-in-1mode( ): The color of the air quality light is determined by the humidity dierence.
• PuricationONLYmode: The color of the air quality light is determined by the highest index
among PM2.5 and IAI readings.
Humidity
Humidity normally refers to relative humidity, it means the amount of water vapor in the atmosphere.
Humidity dierence ( % ) refers to the variance between the target humidity and current ambient
humidity.
Humiditydierence(%) Airqualitylightcolor
0-10 Blue
11-20 Blue-purple
21-30 Purple-red
>30 Red
PM2.5
AeraSense sensing technology accurately detects and quickly responds to even the slightest particle
change in the air. It provides you with reassurance with real-time PM2.5 feedback.
Most of the indoor air pollutants fall under PM2.5 – which refers to airborne particle pollutants smaller
than 2.5micrometers. Common indoor sources of ne particles are tobacco smoke, cooking, burning
candles. Some airborne bacteria and the smallest mold spores, pet allergen and dust mite allergen
particles also fall under PM2.5.
PM2.5level Airqualitylightcolor Airqualitylevel
≤12 Blue Good
13 - 35 Blue-purple Fair
36 - 55 Purple-red Poor
>55 Red Very poor
IAI
The professional-grade AeraSense sensor detects the level of indoor air allergen and with numerical
feedback from 1 to 12 the potential risk level of indoor air allergens can be displayed. 1 indicates best
air quality.
IAIlevel Airqualitylightcolor Airqualitylevel
1-3 Blue Good
4-6 Blue-purple Fair
7-9 Purple-red Poor
10-12 Red Very poor

8EN
Turningonando
Note:
• For optimum purication performance, close doors and windows.
• Keep curtains away from the air inlet or air outlet.
1 Put the plug of the appliance in the power socket.
2 Tap to switch on the appliance.
»The appliance beeps.
»The “ ” displays on the screen during warming up.
»In Purication ONLY mode, the screen shows PM2.5 level after
measuring the air quality.
»In 2-in-1 mode, the screen shows the current humidity.
3 Tap and hold the button for 3 seconds to switch o the appliance.
Note: If the appliance stays connected to the electrical outlet after turning
OFF, it will operate under the previous settings when turned ON again.
Waterlevel
If the water tank does not have enough water, the indicator will turn on, but the appliance will
continue to work and maintain the same fan speed. Once you add water to the tank, the indicator
will turn o.
Note: When the appliance is in Purication ONLY mode, it cannot humidify the air. As a result, the
indicator will not appear on the screen.
Rellingwater
Note:
• Ensure the top lid is securely installed before relling the water tank.
• Add water slowly to prevent splashing and avoid exceeding the maximum water level indicated on
the appliance.
The water tank can be relled in two ways: either directly without opening the top cover (Method A) or
by opening the cover and adding water through a tap (Method B).
• MethodA:If using the direct rell method, monitor the water level through the transparent window
on the water tank to prevent overlling. Any excess water will be drained through the overow
outlet.
• MethodB: If using the tap method, do not exceed the water level indication when adding water.
A<40 B

9EN
Settingtargethumidity
Tap the button to set the target humidity level to 40%, 50%, 60% or ---.
»If you have not set a humidity level, the default target humidity is 50%.
»When the ambient humidity reaches the target level, the appliance will automatically switch
to the lowest fan speed. If the humidication sensor detects that the current humidity drops
below the target level, the appliance will switch back to the previous fan speed automatically.
»The "---" display indicates that no humidity is set, and the appliance will continue to humidify
the air until the RH (Relative Humidity) level reaches 70%.
»After removing the water tank, the appliance goes to the Purication ONLY mode
automatically and you can't set the humidity level. Tap the button, blinks on the screen.
Displayswitch
• 2-in-1 mode ( ): Tap the button to switch to view PM2.5 (particles smaller than 2.5 microns),
IAI (Indoor Allergen Index) and current humidity.
»The appliance displays the current humidity by default.
1 2
• Purication ONLY mode: Tap the button to switch between PM2.5 and IAI levels.
»The appliance displays the PM2.5 level by default.

10 EN
Modeswitch
You can choose the Auto mode, Fan speed 1, Fan speed 2, Turbo mode, or Sleep mode by tapping the
button.
Automode( ):The appliance automatically
adjusts the fan speed in accordance with the
ambient air quality.
Fanspeed1&2( & ): In manual mode, the
appliance operates on speed 1 or speed 2.
Turbomode( ):The appliance operates on
the highest speed.
Sleepmode( ):The appliance operates
quietly at a low speed. After 3 seconds, the
screen lights o.

11EN
Usingthelighton/ofunction
With the light sensor, the control panel can automatically turn on, turn o or dim according to the
ambient light. The control panel will be o or dim when the ambient light is dark. You can touch any
button to wake up all lights and check the air quality. Then, if no further operation, all lights will be o
or dim again to match with the ambient light.
You can tap the button manually to turn o all lights and the control panel. Tap any button to wake
up all lights.
Childlock
• Tap and hold button for 3 seconds to activate the child lock. Tap and hold the button again to
deactivate the child lock.
»The displays on the screen after child lock is activated. Only the button works.
3s 3s
5 Cleaningandmaintenance
Note:
• Always unplug the appliance before you clean it.
• Do not attempt to open the particle sensor
• Never immerse the appliance in water or any other liquid.
• Never use abrasive, aggressive, or ammable cleaning agents such as bleach or alcohol to clean any
part of the appliance.
• Never use any liquids (including water) to clean the purication lter.

12 EN
Cleaningschedule
Frequency Cleaningmethod
When necessary
Wipe the plastic part of the appliance with a soft, dry cloth
Clean the air outlet cover
displays on the screen Clean the surface of the lter
Cleaningthebodyoftheappliance
Regularly clean the inside and outside of the appliance to prevent dust from collecting.
1 Wipe the fabric surface gently with a damp cloth.
2 Use a soft, dry cloth to clean both the interior and exterior of the appliance and the air outlet.
Cleaningthewatertank
1 Clean the water tank every week to keep it hygienic.
2 Take out the humidication lter.
3 Fill the water tank with water.
4 Add some mild washing-up liquid mixed with water in the water tank.
5 Clean the inside of the water tank with a soft clean cloth.
6 Empty the water tank into a sink.
7 Put the humidication lter back into the water tank.
Cleaningthesurfaceofthelter
Filteralertlightstatus Action
The lter cleaning alert
displays on the screen.
Clean the surface of the lter with a
vacuum cleaner.
1 Switch o the appliance and unplug from the power socket.
2563 4

13EN
2 Pull the back cover.
3 Remove the lter from the appliance.
4 Clean the surface of the lter with a vacuum cleaner.
5 Put the lter back into the appliance.
6 Reattach the back cover.
7 Put the plug of the appliance in the power socket.
8 Tap the button to switch on the appliance.
9 Tap and hold the button for 3 seconds to reset the lter
cleaning time.
10 Wash your hands thoroughly after cleaning the lter.
Cleaningthehumidicationlter
2
3
S
1
1
2
3
1h
123
1 Switch o the appliance and unplug from the power socket.
2 Open the top cover ( 1 )，and then open the lid of the humidication lter ( 2 ). Take the lter
out from the appliance ( 3 ).
3 Soak the humidication lter with mild or acid cleanser (24g citric acid with 4L water or 100ml
white vinegar with 4L water) for 1 hour.
4 Rinse the lter thoroughly with a slow and steady stream of water under the tap. Do not rub the
lter.
5 Put the humidication lter back into the appliance.
6 Install the top cover of humidication lter, and then install the top cover of the water tank.
Note:
• Avoid squeezing or rubbing the humidication lter as this may damage it, leading to a reduction in
its humication eectiveness.
• To ensure the optimal performance of the lter, avoid drying it directly in sunlight.
3s
9
456
2
1

14 EN
Replacingthepuricationlter
Understandingthehealthyprotectionlock
This appliance is equipped with a lter replacement indicator to make sure that the air purication
lter is in optimal condition when the appliance is operating. When the lter needs to be replaced, the
lter replacement alert lights up red.
If the lter is not replaced in time, the appliance will stop operating and automatically lock to protect
the air quality in the room. Replace the lter as soon as possible.
Replacingthepuricationlter
Note:
• The lter is not washable or reusable.
• Always turn o the appliance and unplug from the electrical outlet before replacing the lters.
Filteralertlightstatus Action
The lter replacement alert
lights up Replace the lter (FY3437)
1 Switch o the appliance and unplug from the power socket.
23456
2 Pull the back cover.
3 Remove the lter from the appliance. Discard the used lter.
4 Remove all packaging materials of the new lter.
5 Put the new lter into the appliance.
6 Reattach the back cover.
7 Put the plug of the appliance in the power socket.
8 Tap the button to switch on the appliance.
9 Tap and hold the button for 3 seconds to reset the lter lifetime
counter.
10 Wash your hands thoroughly after replacing the lter.
Note: Do not smell the lter as it has collected pollutants from the air.
3s
9

15EN
Filterreset
You can replace the lter even before lter replacement alert ( ) displays on the screen. After
replacing a lter, you need to reset the lter lifetime counter manually.
1 Tap the power button for 3 seconds to turn o the appliance and unplug from power socket.
3s
23
2 Put the power plug in the power socket.
3 Within 15 seconds after power on, tap and hold and button for 3 seconds to reset the lter
lifetime counter.
Replacingthehumidicationlter
Note:
• Always unplug the appliance before you replacing the lter.
• Use only Philips original humidication lter FY3455.
Replace the humidication lter every 6 months for optimal performance. If the lter is in good
condition, you could use it for a longer period of time. Make sure to replace the humidication lter at
least once a year.
2
3
S
1
1
2
1 2 3
1 Switch o the appliance and unplug from the power socket.
2 Open the top cover ( 1 ), and then open the top cover of the lter ( 2 ).
3 Remove the lter from the appliance. Discard the used lter.
FY3455
4 5 6
2
1

16 EN
4 Remove all packaging materials of the new lter.
5 Put the new lter into the appliance.
6 Install the top cover of the lter ( 1 ), and then install the top cover of the water tank ( 2 ).
6 Storage
1 Turn o the appliance and unplug it from the power socket.
2 Clean the appliance, humidication lter and the surface of the purication lter (see chapter
“Cleaning and maintenance”).
3 Let all parts air dry thoroughly before storing.
4 Wrap the lters in air tight plastic bags.
5 Store the appliance, lters in a cool, dry location.
6 Always thoroughly wash your hands after handling the lters.
7 Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with that information below, contact the Consumer Care Center in
your country.
Problem Possible solution
The appliance does
not work properly.
• Check if the back cover is properly installed. If not, for safety reason, the
appliance will stop working.
• The lter replacement alert has been on continuously but you have
not replaced the corresponding lter. As a result, the appliance is now
locked. In this case, replace the lter and tap and hold the button for 3
seconds to reset the lter lifetime counter.
There is no air
humidication.
• Make sure that the water tank is lled with water and the water tank is
placed on the appliance correctly.
• The advanced cold evaporation system in 2-in-1 air
humidication&purier produces healthy moist air from the outlet
without any visible water mist. Water vapor is invisible to the human eye.
• When used in a dry environment, the moisture released by the 2-in-1
humidication&purier will be absorbed surrounding objects such
as walls and furniture, which can prolong the humidication time. To
achieve optimal humidication, it is recommended to close doors and
windows.

17EN
Problem Possible solution
The water tank leaks. • Make sure that the water do not exceed the maximum level. Install the
top cover of the humidication lter tightly when adding water.
• Make sure that the water tank is well assembled/connected every time
after you clean it.
• If the problem persists, contact the Consumer Care Center in your
country.
There are some white
deposits on the
humidication lter.
• The white deposits are called scale and they consist of minerals from
the water. Scale on the humidication lter aects the humidifying
performance, however it does not harm your health. Please follow the
cleaning instructions in the user manual.
The lter becomes
yellowish after some
time.
• The yellow deposit is a natural eect of the lter material, and it has no
impact on humidication performance. Clean the humidication lter
frequently to remove the scale, and replace the humidication lter every
6 months.
The appliance produces
a strange smell.
• Make sure there is water in the water tank.
• Clean the humidication lter (see the chapter “Cleaning and
maintenance”).
• The rst few times you use the appliance, it may produce a plastic smell.
This is normal. However, if the appliance produces a burnt smell even
if removing lters, contact your Philips dealer or an authorized Philips
service center. The lter may produce smell after being used for a while
because of the absorption of indoor gases. It’s recommended that you
reactivate the lter by putting it in ventilation place for repeated use. If
odor still exists, replace the lter.
I do not see visible
mist coming out of
the humidier. Is it
working?
• When mist is very ne, it is invisible. This humidier has a NanoCloud
humidication technology, which produces healthy humid air from the
outlet area without formation of water mist. Therefore, you cannot see
the mist.
The airow that comes
out of the air outlet is
signicantly weaker
than before.
• The surface of the lter is dirty. Clean the surface of the lter (see the
chapter “Cleaning and maintenance”).
• The target humidity is reached (see the chapter “Setting target
humidity”).
The air quality does not
improve, even though
the appliance has been
operating for a long
time.
• Check if the packing material is removed from the lter.
• The lter has not been placed in the appliance. Make sure that the lter
is properly installed.
• Room size is large or the outdoor air quality is poor.
For optimum purication performance, please close the doors and
windows when operating the appliance.
• There are indoor pollution resources. For instances, smoking, cooking,
incense, perfume or alcohol.
• Filter reaches the end of life. Replace the lter with a new one.

18 EN
Problem Possible solution
The appliance is extra
loud.
• It’s normal if the appliance runs at the Turbo mode.
• In the Auto mode, if the appliance is too loud, maybe the appliance runs
at high speed because air quality becomes worse, or your personalized
setting in App triggers a higher fan speed. You can choose the Sleep
mode, or change the settings in the App.
• If there is abnormal sound, contact the Consumer Care Center in your
country.
• If anything drops into air outlet, it may also cause abnormal loud sound.
Immediate turn o appliance, turn appliance upside down, to get foreign
objectives out of appliance.
The appliance still
indicates that I need
to replace a lter, but I
already did.
• You have replaced the lter after the lter replacement alert ( ) lights
up. Perhaps you did not reset the lter lifetime counter. Switch on the
appliance. Then tap and hold the for 3seconds.
• You have replaced the lter before the lter replacement alert ( )
lights up, see the chapter "Filter reset".
Error code “E1” displays
on the screen.
• The motor has malfunctions. Contact the Consumer Care Center in your
country.
The Wi-Fi setup is not
successful.
• If the router your appliance is connected to is dual – band and currently
it is not connecting to a 2.4GHz network, please switch to another band
of the same router (2.4GHz) and try to pair your appliance again. 5GHz
networks are not supported.
• Web authentication networks are not supported.
• Check if the appliance is within range of the Wi-Fi router. You can try to
locate the appliance closer to the Wi-Fi router.
• Check if the network name is correct. The network name is case-sensitive.
• Check if the Wi-Fi password is correct. The password is case-sensitive.
• Retry the setup with the instructions in section “Reset the Wi-Fi
connection”.
• The Wi-Fi connectivity can be interrupted by electromagnetic or other
interferences. Keep the appliance away from other electronic devices
that may cause interferences.
• Check if the mobile device is in airplane mode. Make sure to have the
airplane mode deactivated when connecting to the Wi-Fi network.
• Consult the help section in the App for extensive and up-to-date
troubleshooting tips.