Philips HR2201/81 User manual

SOUP MAKER
HR2201/81
Published by Philips Consumer Lifestyle Printed in China Copy Right Reserved Subject to modification
1
Technical information
-Voltage : 220 -230V
- Frequency rated : 50Hz
-Motor Power rated : 120W
-Heating Power rated : 900 - 990W
-Product dimensions( LxDxH) mm
205x153x310mm
-Capacity :1200ml
(for2~4 people)
-Net Weight : 2.0kg
Material
- Jug : Stainless steel
- Blade : stainless steel
- Motor housing : PP (food contact)
Power Cord:
HR2201/81
India
SHW-01-001-14012R02

Product introduction
Control panel
2
A: Smooth soup program with light. Smooth soup program to make a smooth soup in 23 minutes.
B: Chunky soup program with light.Chunky soup program to make a chunky soup in 20 minutes.
C: Compote program with light. Compote program to make a compote in 13 minutes.
D: Smoothie program with light.Smoothie program to make a smoothie in 3 minutes.
E: Manual blending program with light
F: Program selection button
G: Start/stop button
F G
A B C D E

Main feathers
3
1
2 DC motor，light weight and small noise
3 Unique blade design, perfect blading performance.
Cageless design, easier clean
4 Streamlined raised surface, ensure perfect blading
performance

4
Technical information
- Electrical diagram:
Jug
Motor
thermostat
Thermal
fuse
Power
socket
Heating
element
Upper
coupler
Control
board
Motor Unit
Main
PCBA
Low coupler
DC
motor
Overflow
sensor
Thermostat

4
Technical information
- Function Flow Chart _ Cream Soup

5
Technical information
- Function Flow Chart _Chunky Soup
- Function Flow Chart _Compote

6
Technical information
- Function Flow Chart _Smoothie
- Function Flow Chart _Manual Blending

Trouble shooting
12
Plug in the appliance, no power.
Is coupler
connection
ok?
No Assemble motor unit into jug
properly
Upper coupler and lower
coupler disconnect
Is jug ok?
Yes Replace lower coupler assyLower coupler fault
No
Replace socket assy
Thermostat or Thermal fuse
fault
Is PCB assy
ok?
Yes
No
Replace PCB assyPCB assy fault
Appliance power on, but no blend at all.
Is motor
shaft
jammed?
Yes Replace motor assy & PCB assy
Motor failed by rust
jammed motor shaft
Is motor
fault?
No
Yes
Replace motor assyMotor fault
Is PCB assy
ok?
No
No
Replace PCB assyPCB assy fault
Proper
program?
No
In-proper program was selected Select the proper program
( refer to provided recipebook)
Yes

Trouble shooting
13
Power on, program complete but ingredients are not blended well.
Is motor
shaft rust?
Yes Replace motor assy
Motor failed by rust
jammed motor shaft
Proper
program?
No
In-proper program selected Select the proper program
( refer to recipe)
Yes
Yes
Ingredients?
Ingredients not prepared
properly
( Quantity, Size, etc.)
Prepare ingredient properly
(refer to DFU & provided
recipebook)
No
Is motor
fault?
No
Yes
Replace motor assyMotor fault
Too much ingredients( including
liquid)
Ingredients
touched
overflow
sensor?
Clean overflow sensor
Yes
No Overflow sensor dirty
Alarming when start program working
Remove some ingredients to
ensure its level in somewhere
between MIN and MAX
Is Overflow
sensor
normal?
Is PCB assy
normal? PCB assy fault
No
Replace PCB assy
No
Yes

Trouble shooting
14
Overflow
Proper
program?
No
In-proper program was selected Select the proper program
( refer to recipe)
Yes
No
No
Overflow sensor dirty
No
Yes
Is Overflow
sensor
normal?
Clean overflow sensor
Replace overflow sensorOverflow sensor broken
Connect
Overflow sensor’s cable wasn’t
connected with grounding wire
Is PCB assy
normal? PCB assy fault
Yes
Air leaked from motor house Replace motor house
No
Replace PCB assy
Too much
ingredients( including liquid)
Ingredients
touched
overflow
sensor?
Yes Remove some ingredients to
ensure its level in somewhere
between MIN and MAX

DISASSEMBLY ADVISE
7
!
Screw cover
Before you start dismantling!
For your safety be sure the plug is
disconnected from the mains!
Step 1：Remove the upper handle.
Step 2：Remove control panel and screw
cover（adhesive label), you can touch eight
screws.
Step 3：Remove 9 fixing screws. You can
get main PCBA, Key PCB.
Main PCBA Assy Key PCBA
Main PCBA EMC PCB

8
Wide red
cable
Narrow
blue cable
How to replace DC motor.
Step 1: Remove main PCBA and EMC PCB.
Easy-to- click design, easy to remove
main PCBA.
Step 2: Remove blade with spanner.
Step 3: Remove dust-protect cover.
Step 4: Remove 4 fixing screws, then you
can get out the motor.
DC motor

5
Exploded drawing
14
13

6
Spare parts
Position 12NC Part name PCM
Remark
1 996510060071 COVER OF LIB HANDLE Q828K20AY80
2 996510070897 LID HANDLE Q828K360E47R
3 996510070863 SCREW COVER J0010000033R
4 996510070862 CONTROL PANEL Y7769700008
5 996510070898 LID COVER Q8286141Y80R
6 996510070896 LID Q828365AE47
7 8 996510071898 PCB ASSY A7761000008R
9 996510054782 MOTOR COVER Q7769420B55R
10 996510070864 MOTOR ASSY WITH THERMOSTAT B776077S201R
11 996510070866 MOTOR BRACKET SEAL X7761310001R
12 996510054807 LID SEAL X7762820001R
13 996510054804 ANTI-SPILL SENSOR ASSY B776328S201R
14 996510057695 MOTOR HOUSING Q776D490839R
15 996510048973 BLADE WASHER J0200000118R
16 996510054793 BLADE J2420000095R
17 996510070861 DIAMETER 5 SPRING WASHER J0010000798R
18 996510048969 M5 LOCK NUT J0020000186R
19 996510057698 LOWER COUPLER ASSY A7767060002R
20 996510054785 SEAL FOR LOWER COUPLER X6920930001R
21 996510057693 INNER PAN ASSY (220V) A7766110002R
22 996510048981 COUPLER HOLDER Q616371AB01
23 996510070899 CUP HANDLE- Q828A92AE47
24 996510057697 CUP HANDLE COVER Q776A92A850
25 996510057701 SOCKET ASSY A7764970002R
26 996510070868 CUP BASE ASSY Q7768681Y80R
27 996510070895 POWER CORD (3 PINS) D1AG71R1001R

Trouble shooting
15
Problem
Cause
Solution
The appliance
doesn’t
work
There is connection problem
Check if the small plug is inserted in the
appliance properly and if mains plug is
inserted in the wall socket properly. Remove
the plugs and reinsert them.
The motor unit does not fit
onto the jug properly
because there are too many
ingredients in the jug
.
Remove some of the ingredients and make
sure not to fill the jug beyond the MAX
indication
.
Motor unit
problem
Please contact with local service
center or
call center
The light of selected
mode doesn’t go on
There is connection problem
Check if the small plug is inserted in the
appliance properly and if mains plug is
inserted in the wall socket properly. Remove
the plugs and reinsert them.
During making process,
power
had been cut off.
Please follow the proper steps to make
soup.
The motor unit does not fit
onto the jug properly
Make sure motor unit connector and the jug
connector are aligned beforeyou lower the
motor unit into the jug.
You have exceeded the
MAX indication in the jug.
Remove some of the ingredients and make
sure the ingredients are spread evenly over
the bottom of the jug.
The light of selected
program
is on, but the
appliance doesn’t work
You have not pressed
start
button.
Press the start button.
You have exceeded the
MAX indication in the jug.
Remove some of the ingredients and make
sure the ingredients are spread evenly over
the bottom of the jug.
The
ingredients have
not blended well
You have exceeded the MAX
indication in the jug
Remove some of the ingredients and make
sure the ingredients are spread evenly over
the bottom of the jug.
The
appliance
overflows
You
have selected wrong
program
Select correct
program according to recipe
You have exceeded the MAX
indication in the jug
Remove some of the ingredients and make
sure the ingredients are spread evenly over
the bottom of the jug.
The overflow sensor is dirty
The overflow sensor prevents the appliance
from overflowing. Clean the overflow sensor.
The food is burnt
You
have selected wrong
program
Select correct
program according to recipe
You did not add enough
water or other liquid
Make sure the liquid level is above the MIN
and below the MAX indication.
You have heated up milk
The soup maker is not suitable for heating
up milk.
This chapter
summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the informationbelow, visit
www.philips.com/support
for a list of frequently
asked questions or contact the Consumer Care Centre in your country.