
Problem Possiblecause Solution
The appliance 
does not produce 
any steam.
There is not enough water in the 
water tank. Fill the water tank beyond the MIN indication. 
Pressandholdthesteamtriggeruntilsteam
comes out. It may take up to 30 seconds until 
steam comes out.
You have not pressed the steam 
trigger. Pressthesteamtriggerandkeepitpressed
when you iron.
The appliance 
produces a loud 
pumping sound.
The water tank is empty. Rellthewatertankwithwaterandpressthe
steam trigger until the pumping sound stops 
and steam comes out of the soleplate.
The appliance has 
switched off. The safety auto-off function is 
activated automatically when the 
steam generator has not been 
used for more than 5 minutes.
Presstheon/offbuttontoreactivatethe 
steam generator.
The iron leaves a 
shine or an imprint 
on the garment.
The surface to be ironed was 
uneven, for instance because you 
were ironing over a seam or a 
fold in the garment.
ThePerfectCareissafeonallgarments.
The shine or imprint is not permanent and 
will come off if you wash the garment. Avoid 
ironing over seams or folds or you can place 
a cotton cloth over the area to be ironed to 
avoid imprints.
The ironing board 
cover becomes 
wet.
Steam has condensed on the 
ironing board cover after a long 
ironing session.
Replace the ironing board cover if the foam 
material has worn out.You can also add an 
extra layer of felt material under the ironing 
board cover to prevent condensation on the 
ironing board.
You may have an ironing board 
that is not designed to cope with 
the high steam rate of the steam 
generator.
Putanextralayeroffeltmaterialunderthe
ironing board cover to prevent condensation 
on the ironing board.
The iron produces 
too much steam. The default setting of the iron is 
the OptimalTemp setting. In this 
setting, the iron provides a high 
steam output.
Activate the ECO mode to iron with a lower 
steam output. See section ‘Energy saving’ in 
this user manual.
ThisironhasbeenapprovedbyTheWoolmarkCompanyPtyLtdfor
the ironing of wool only products provided that the garments are ironed 
according to the instructions on the garment label and those issued by the 
manufacturer of this iron. R1303. In United Kingdom, Eire, HongKong and 
India,theWoolmarktrademarkisaCerticationtrademark.
ENGLISH10
4239_000_8640_3_DFU Booklet_A5_v2.indd 10 16/01/14 09:19