
9
Problem Possible cause Solution
No steam comes out of
the CALC-CLEAN button
beeps.
You have not done or have
not completed the Calc-Clean
process.
Perform the Calc-Clean process to enable
the steam function again (see chapter
‘Cleaning and maintenance’).
The appliance has
activated automatically when
the appliance has not been used
for more than 5 minutes.
heat up again.
The appliance produces a
loud pumping sound.
the steam trigger until the pumping sound
becomes softer and steam comes out of
the soleplate.
Water droplets come out
of the soleplate.
After the Calc-Clean process
remaining water may drip out of
the soleplate.
Wipe the soleplate dry with a piece of
Clean process (see chapter ‘Cleaning and
maintenance’).
The Calc-Clean process has not
been completed.
You have to perform the Calc-Clean
process again (see chapter ‘Cleaning and
maintenance’).
Steam condenses into water in
the hose when you use steam for
for a long time.
This is normal. Hold the iron away from the
garment and press the steam trigger. Wait
until steam instead of water comes out of
the soleplate.
Dirty water and impurities
come out of the soleplate.
Impurities or chemicals present
in the water have deposited
in the steam vents and/or
soleplate.
Perform the Calc-Clean process regularly
(see chapter ‘Cleaning and maintenance’).
soleplate.
You have accidentally started
the Calc-Clean process
(see chapter ‘Cleaning and
maintenance’).
the ‘iron ready’ light lights up steadily.
The Calc-Clean process
does not start.
You have not pressed the CALC-
CLEAN button for 2 seconds until
the appliance started beeping.
See chapter ‘Cleaning and maintenance’.
The iron leaves a shine
or an imprint on the
garment.
The surface to be ironed was
you were ironing over a seam or
a fold in the garment.
PerfectCare is safe on all garments. The
shine or imprint is not permanent and will
ironing over seams or folds or you can
place a cotton cloth over the area to be
ironed to avoid imprints.
There was not enough felt in the
ironing board cover.
ironing board cover.
The ironing board cover
are water droplets on the
Steam has condensed on the
ironing board cover after a long
ironing session.
Replace the ironing board cover if the
foam or felt material has worn out. You
under the ironing board cover to prevent
condensation on the ironing board.
You have an ironing board that
is not designed to cope with the
high steam rate of the appliance.
the ironing board cover to prevent
condensation on the ironing board.
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