Philips GC9650 User manual

Published by Philips Consumer Lifestyle Printed in the Netherlands © Copyright reserved Subject to modification
ServiceManual
Philips Consumer Lifestyle
Perfect Care Elite
GC
/
Product information
Fast & powerful crease removal
•Soleplate: TIonic Glide
•OptimalTemp Technology
•Safe rest
•Silent Steam Technology
•Vertical steam
•Pressure: Up to . bar
•Variable steam settings
•Steam output control
•Steam tip
•Power:  W
•Constant vertical steam
•Steam boost:  g
•Continuous steam output:  g/min
Easy to use
•Safe for all fabrics: Even for delicates like silks
•Water tank capacity:  ml
•Filling and emptying water: Detachable water tank,
Extra large filling hole
•Refill any time
•Heatup time:  min
•Ultra light and comfortable
•Safety auto off
•Storage solution: Carry lock
•Cord freedom (swivel):  degree cord freedom
•Low water alarm
•Cord storage: Cord storage compartment
•Power cord length: . m
•Extra long steam hose
•Hose storage: hose storage compartment
•Hose length:  m
•Open handle
Sustainability
•ECO setting
•Energy saving:  energy reduction
•Warranty:  year(s)
Calc management
•Suitable for tap water
•Calc clean reminder
•Calc clean solution: Easy DeCalc Plus
Technical information
•Voltage :    V
•Dimensions:
Packaging :  x  x  cm
Product : . x . x . cm
•Weight:
Iron : . kg
Iron  Base : . kg

GC
2-13
Disassembly advice Iron & Lock assy
INLAY & LIGHT STRIP 1
MICROSWITCH & REFLECTOR ASSY 2
TRIGGER SPRING 4
TRIGGER 5
HOUSING CAP 6
HOUSING 8
Remove Screw A
Remove INLAY & LIGHT STRIP 
Remove Screw B, B, B & B
Remove MICRO SWITCH & REFLECTOR ASSY 
Remove TRIGGER SPRING 
Remove TRIGGER 
Remove HOUSING CAP 
Remove Screw C
Remove Screw D & D
Remove HOUSING 
GROMMET 7
CORD CLAMP 9
RUBBER BUNG 11 & RYTON RING 12
CHASSIS 10
SOLEPLATE ASSY 13
Remove Screw E & E
Remove GROMMET 
Remove Screw F & F
Remove CORD CLAMP 
Disconnect All wire connection
Remove RUBBER BUNG 
Remove RYTON RING 
Remove Mica sheet
Remove Screw G, G, G & G
Remove CHASSIS 
Remove SOLEPLATE ASSY 
Remove Screw H
Remove Thermistor
FRONT LOCK SLIDER SPRING 16H
FRONT LOCK CATCH SPRING 16G
Remove Screw J  J
Remove Tray
Remove FRONT LOCK SLIDER SPRING H
Remove Lock assy
Remove Screw K, K, K & K
Remove Front lock bracket
Remove FRONT LOCK CATCH SPRING G
UI POWER BOARD 23
BUTTON FRAME 24
POWER BUTTON 25
Remove TRAY 
Remove Screw L, L & L
Remove IU BOARD PCBA 
Remove Screw M & M
Remove BUTTON FRAME 
Remove POWER BUTTON 

GC
3-13
WATER TANK ASSY 15
TRAY RUBBER CAP 17
BUNG 51
STAND TOP 19
RETURN TUBE 29
Remove WATER TANK ASSY 
Remove TRAY RUBBER CAP 
Remove BUNG 
Remove Screw A  A
Remove STAND TOP 
Remove RETURN TUBE 
INLET SUPPORT SEAL 30
INLET SUPPORT PLATE 31
INLET COUPLING SUPPORT 32
Remove Screw B & B
Remove INLET SUPPORT SEAL 
Remove INLET COUPLING PLATE 
Disconnect Tube
Remove INLET COUPLING SUPPORT 
POWER BOARD PCBA ASSY 20
PCBA HOLDER 21
HALL SENSOR PCBA ASSY 22
PUMP SUPPORT 28A & 18B
CORRUGATED ELBOW TUBE 27
BRAIDED RUBBER HOSE 33
PUMP ASSY 26
Remove Screw C  C
Remove POWER BOARD PCBA ASSY 
Remove PCBA HOLDER 
Disconnect All wire connection
Remove HALL SENSOR PCBA ASSY 
Remove PUMP SUPPORT A & B
Remove CORRUGATED ELBOW TUBE 
Remove Inox clamp
Remove Hose clip
Remove BRAIDED RUBBER HOSE 
Remove PUMP ASSY 
SAFETY CAP 38B
SAFETY VALVE 38A
E-VALVE 37
RINSE CAP ASSY 42
SPACER TOP 46
SPACER BOTTOM 47
BOILER ASSY 36
Remove SAFETY CAP B
Remove SAFETY VALVE A
Remove EVALVE 
Remove Hose clip
Remove BRAIDED RUBBER HOSE 
Remove Screw D  D
Remove RINSE CAP 
Remove SPACER TOP 
Remove SPACER BOTTOM 
Remove BOILER ASSY 
CLAMPING PLATE 45
CORD SET 43
CORD CLAMP 44
HOSE CORD MTD ASSY 14
BELT LOOP LEFT 49 & RIGHT 48
STAND BOTTOM 50
Remove Screw E & E
Remove CLAMPING PLATE 
Remove CORD SET 
Remove Screw F & F
Remove CORD CLAMP 
Remove HOSE CORD MTD ASSY 
Remove Screw G, G & G
Remove BELT LOOP LEFT 
Remove Screw H, H & H
Remove BELT LOOP RIGHT 
Remove STAND BOTTOM 
Disassembly advice Stand

GC
4-13
Service parts lists Iron & Stand
Pos Service code Description
    Inlay & Light strip
    Reector assy
    LED wire assy
    Trigger spring
    Trigger
    Housing cap
    Housing & Deco plate
    Chassis
    Rubber bung
    Ryton ring
    Soleplate Mtd assy
    Hose cord Mtd assy
Pos Service code Description
    Water tank assy
G    Front lock catch spring
H    Front lock slider spring
    Tray rubber cap
B    Pump support outlet
    Stand top
A Tray
B Front Lock assy
C Stand top molded
    Power board PCBA assy
    PCBA holder
    Hall sensor PCBA assy
    IU board PCBA assy
    Button frame
    Power button
    Pump assy
    Corrugated elbow tube
A    Pump support inlet
    Return tube
    Inlet support seal
    Inlet coupling plate
    Inlet coupling support
    Braided rubber hose
    Hose clip
    Inox clamp
    Boiler assy ( W)
    Evalve ( bar)
A    Safety valve ( bar)
B    Safety cap Nat
    Water probe assy
    Boiler support bracket
    Ryton ring (Boiler)
    Rinse cap assy
    Cordset (EU)
    Cord clamp
    Clamping plate
    Spacer top
    Spacer bottom
    Stand bottom assy
    Bung
    Glove

GC
5-13
G3
C1
B4
B2 B1 B3
A1
H1
G4
G1
E1
F1 F2
E2
D1
D2
G2
10
7
1
2
5
8
14
11
12
9
4
6
13
Exploded view Iron

GC
6-13
K1
J4
J1
J3
L1
L2
D2
D1
H1 H2
A2
A1
A3
A4
A5
A6
A7
A8
A10
A9
G1
G2
G3
E2
E1
H3
M1
M2
L3
J2
C1
C2
C4
C5
B1
F1 F2
B2
C3
J5
K3
K4
K2
16G
20
24
26
30
45
29
38A
40
36
48
15
27
37
38B
46
22
21
Front
lock
bracket
31
42
49
50
44
32
25
16H
18B
51
28A
17
19A
19C
19
19B
33
23
47
39
Exploded view Stand

GC
7-13
NOPOP
+24V
LIVE
+24V VCC 2.4V
VCC1
LIVE
+24V LIVE
VCC1
VCC
+24V
+24V
2.4V
2.4V
VCC1VCC1
VCC1VCC1
2.4V
VCC2
VCC
VCC
VCC1
VCC1
+24V+24V
VCC2
LIVE
VCC
VCC2
7001
BC846B
3009
10k,5%(MF)
8009
BAS16
4004
ALE7PB24
3010
10k,5%
(0805)
3008
1k,5%
(0805)
7002
BC846B
3014
10k,5%(MF)
8010
BAS16
4005
ALE7PB24
3015
10k,5%
(0805)
3013
1k,5%
(0805)
7006
BC846B
7011
BT168
3031
1k,5%(1206) 3032
10k,5%
(0805)
3001
47R/2W
1001
TEA1721AT/N1D
1003
78L33ACHX
Fusible WW
4001
1.0mH/0.1A
2001
100nF
275V
3028
10D471k
MOV
3045
1M,0.5W
(1206)
3046
1M,0.5W
(Axial)
8001
GF1M
2002
4.7µF
400V
2003
4.7µF
400V
8002
BZG03
C200
8003
BZG03
C200
8006
ES1JL
8004
ES1JL
8007
BGY20J
8013
BAS16
8008
BZX384
B24
8005
BZT52
C2V0S-7-F
4002
1.5mH/0.25A
3002
2k21,1%
(0805)
3004
1.5,1%
(1206)
3003
18k,1%
(0805)
2004
10pF/50V
(0805)
GND
Drain Source
FB VCC
9001
Flex L
9002
Flex N
9004
Boiler N
9017
63756-1
9003
Iron N
76
45
31
2005
100nF/50V
(0805)
2008
100nF/50V
(0805)
2006
10µF
50V
2007
220µF
35V
2009
100µF
35V
2011
100nF/50V
(0805)
2010
220µF
10V
3005
270k,5%
(0805)
3060
0R,5%
(1206)
3007
ADC-REF
1k,5%(1206)
3033
10k,5%
(0805)
3034
20R,1W
(WW)
2021
10nF/50V
(0805)
2022
100nF/50V
(0805)
7008
BC856
3049
1k,5%(MF)
7007
BC846B
3042
1k,5%
(1206)
3041
1k,5%
(1206)
3040
1k(0805)
3039
220R,0.5W(MF)
3037
1k,0.25W
(0805)
3016
1k,0.25W
(0805)
3017
3k6,1%
(0805)
9007
1
Header 2
2
2023
100nF/50V
(1206)
3018
1k,0.25W
(1206)
3019
3k6,1%(0805)
9008
1
Header 2
2
2028
10µF/10V
(1206)
3061
10k,5%
(0805)
9020
1
Header 3
3
2
Header 9
9019
1
2
3
4
5
6
7
8
9
2025
100nF/50V
(1206)
2026
100nF/50V
(0805)
2024
100nF/50V
(1206)
3038
3k6,1%
(1206)
3035
1k(0805)
3036
4k7
(1206)
9016
1
Header 3
3
2
8011
BAS16
8012
BAS16
8016
BAS16
3048
47k,5%(1206)
1PD7/AD15
21ZCD
PA2/AD2/DAC0
4Boiler-Temp1
PA1/AD1
5Boiler-Temp2
PA4/AD4
2Comms In
PC6
10
PC7
9Water Level
PD2/AD10
26Tank-Empty
PD4/AD12
24Pwr-LED
PA3/AD3/DAC1
3SG-Temp
PC0/SDA
16Iron LED
2013
220pF X1
2012
22pF/50V(0805)
2016
220pF X1
3055
10k
(1206)
2027
100nF
50V
(1206)
3054
10k
(0805)
2029
100nF
50V
(1206)
3050
10k(0805)
PD5/AD13
23Eco-LED
3051
10k(0805)
PA6/AD6
30Decal-LED
3052
10k(0805)
PA5/AD5
31Rinse-LED
PDI/RESET
8PClk
PDI
7PData
3053
10k(0805)
PA7/AD7
29Turbo-LED
3047
10k(0805)
PD0/AD8
28Pwr-Sw
3044
1k(0805)
PD1/AD9
27Eco-Sw
3043
1k(0805)
Header
3x2
9021
1
2
3
4
5
6
3006
10k,5%
(0805)
3059
0R,5%(1206)
GND GND
PC2 14 Boyler Rly
PC1/SCL 15 Buzzer Drv
VCC 17
PC3 13 SG Rly
PD3/AD11 25 Pump-Drv
7005
BC846B
7010
BTA204W
3025
1k,5%(1206) 3026
470R,5%
(0805) 3027
10k,5%
(0805)
3029
100R,1W
(WW)
3030
10R,1W
(WW)
2019
10nF/50V
(0805)
2020
1nF/400V
(X2 Cap)
PD6/AD14 22 Evalve2-Drv
7004
BC846B
7009
BTA204W
3020
1k,5%(1206) 3021
470R,5%
(0805) 3022
10k,5%
(0805)
3023
100R,1W
(WW)
3024
10R,1W
(WW)
2017
10nF/50V
(0805)
2018
1nF/400V
(X2 Cap)
PR0 20
PR1 19
PC5 11
PC4 12
Evalve1-Drv
7003
BC846B
1002
ATMEL-XMEGA16E5
3011
10k,5%(MF)
3012
10k,5%
(0805)
4003
Buzzer
(PKM13EPY4002-B0)
118
1,2,3
1
1
1
1
2
Jumper-6mm
19005
Iron L
19006
Boiler L
1
9009
Pump N
(Blue wire)
1
9010
Pump L
(Red wire)
1
9011
Pump N
(Blue wire)
1
9013
Pump N
(Blue wire)
1
Jumper-18mm
*
2033
100nF
50V
(1206)
2032
10µF
10V
(1206)
4006
Inductor
10mH
AVCC 32
2015
100nF
50V
(1206)
2014
10µF
10V
(1206)
4007
Inductor
10mH
Wiring Diagram

GC
8-13
Repair instructions
•Due to the high wattage of the iron, only the specified cord set must be used.
•Should damage be observed on the CORDSET , it must be replaced. Continued usage is not allowed.
•If STAND BOTTOM ASSY  is provided without type plate information eg. Type number, voltage etc. When replacing the
Stand Bottom Assy, engrave the type number & voltage on the type plate with a sharp object.
•After the product has been repaired, it should function properly and has to meet the safety requirements & legal regulation
as laid down & officially established at this moment.
•The following tests are common checks that are conducted on a repaired product before it is returned to the consumer.
. Soleplate temperature
Check the soleplate temperature is within IEC requirement.
Soleplate temperature (Deg C)
Materials, for example
Test-
point
==
Minimum Maximum
  All fabric types
. Leakage current
Check that leakage current is within IEC requirement.
Measure leakage current between LIVE/NEUTRAL & EARTH.
IEC requirement is that at  V supply, the EARTH leakage current must be less than . mA.
. Water leakage / Functionality
Check that there is no water leakage from any part of product during operation.
Check that the functionality of the product (product dependent) eg. Steaming, variable steam, SOS, ASO etc is working
properly.
. Loose part
Check that there are no loose parts eg. Extra screws in the product that can cause shortcircuit or product malfunctions.
. Fuse open circuit
When replacing fuse, to also service the water tubes which is probably choked with calc.
. SelfCheck mode
.. Introduction of SelfCheck mode
SelfCheck mode is NOT an exhaustive diagnosis, but a quick preliminary check on all the hardware function.
Further test and troubleshooting may still be required by Service Center to identify the root cause.
.. Before start SelfCheck mode, please do the following checking
. Make sure Soleplate is cold (<  °C)
. Make sure Boiler is cold (<  °C)
. Make sure Boiler is empty
. Water tank with water above min mark
. Water tank is NOT attached to the system
. Power meter in place to monitor system power

GC
9-13
Repair instructions
.. Enter SelfCheck mode Process Flow Chart
Start
Press and hold Power
& ECO buttons
Turn on mains power /
Plug in mains cord without
releasing buttons
Release the two buttons,
tank empty LED will
remain on for 3 sec
Enter
Self-Check mode
successfully?
Turn o mains power /
Unplug in mains cord
Tank empty
LED turns on?
YES
NO
Wait for at
least 5 sec
Press steam trigger twice
within 1 sec before tank
empty LED turns o
Entered
Self-Check mode
YES
NO
If fail to enter Self-Check mode,
could be due to:
1. No power to PCBA
2. Buttons malfunction
3. Steam trigger malfunction *
4. Timing incorrect
* Refer to Trouble shooting tip #9
- trigger press is not detected

10-13
Repair instructions
Refer TS tip #4
Record down the
LEDs that light up
Check pump, buzzer,
ECO LED, Rinse LED,
Iron LED
Refer TS tip #1
Refer TS tip #2
Press Power button
Check Turbo LED
Refer TS tip #3
Check power meter:
400 ˜600W
Refer TS tip #5
Press ECO button
Technician actions
Troubleshooting tips to refer
Check steam trigger
and e-valve
Refer TS tip #9
Refer TS tip #8
Check power meter:
1500 ˜1900W
Refer TS tip #7
Refer TS tip #6
Attach water tank
Press steam trigger & hold
Release steam trigger
Check e-valve
and LEDs
Display software
version
Pump for 2 sec
Buzzer
ECO LED (green)
Rinse LED (amber)
Iron LED (blue)
Check zero-crossing
detection circuit blink simultaneously
Power LED (blue) & Tank
Empty LED (amber) slow
Power LED (blue) & Tank
Empty LED (amber) slow
blink alternately
Turbo LED (white) On
ECO LED (green ) fast blink
Turn on Iron heater for 2
sec if iron is cold
Check iron temperature
sensing circuit
Turbo LED (white) and
Tank Empty LED (amber)
slow blink alternately
ECO LED (green) remains On
Power LED (blue) On
System activities
Iron LED (blue)
slow blinks
Power LED (blue) &
Turbo LED (white)
slow blink alternately
Tank empty LED
(amber) fast blink
Turn on boiler heater
for 2 sec if boiler is cold
Check boiler
temperature
sensing circuit
ECO LED (green) and
Tank Empty LED (Amber)
slow blink alternately
Tank empty LED (Amber)
remains On
Check water level probe
Iron LED (blu e) remains On
E-valve open
E-valve open
ECO LED (green) and
Tank Empty LED (Amber)
slow blink alternately
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
NOK
NOK
OK
OK
NOK
NOKOK
OK
Entered
Self-Check mode
Turn On:
Self-Check mode
is completed
successfully
6.4 Perform Self-Check mode Process Flow Chart

GC
11-13
Repair instructions
.. Troubleshooting Tips
TS tip #1
TS tip #2
TS tip #3
TS tip #4
TS tip #5
TS tip #6
TS tip #7
TS tip #8
TS tip #9
No pumping sound, fault could be on:
Pump check by apply AC voltage directly
Power PCBA check by driving a known good pump
Connection check wire continuity
a)
b)
c)
2.
1.
No buzzer sound, fault should be on Power PCBA
Other LEDs do not light up as specied, fault should be on one of PCBAs or interconnection4.
1. Zero-crossing detection circuit error, fault should be on PCBA
1. LEDs do not light up as specied, fault should be on one of PCBAs or
interconnection
1. Iron temperature sensing circuit error, fault could be on:
Thermistor check the resistance, should be around 200+ kΩ)
Power PCBA check by test another board
Connection check wire continuity, especially hose cord
a)
b)
c)
Thermistor check the resistance, should be around 200+ kΩ)
Power PCBA check by test another board
Connection check wire continuity
a)
b)
c)
Iron heater power does not show in the power meter, fault could be due to:1.
Iron is too hot cool down and try again
Iron fuse or heating element Open Circuit check resistance between Iron Live and Neutral signal
Power PCBA check by test another board
a)
b)
c)
1. Boiler heater power does not show in the power meter, fault could be due to:
Boiler is too hot cool down and try again
Boiler fuse or heating element Open Circuit check resistance between Boiler Live and Neutral signal
Power PCBA check by test another board
a)
b)
c)
1. Boiler temperature sensing circuit error, fault could be due to:
1. E-valve does not open when steam trigger is pressed:
If iron LED still keeps blinking, trigger press is not detected, fault could be on:
-
If iron LED becomes steady on when press steam trigger, and system shows completed Self-Check mode
successfully after release the trigger check E-valve related parts and Power PCBA
-
1. Water probe error, fault could be due to:
There is water inside boiler pour out water and test again
Probe reaches end of life replace probe and test again
Connection check wire continuity
Power PCBA check by test another board
a)
Trigger mechanism or hose cord connection disconnect connector 9016 from Power PCBA
and measure continuity between the black wire (pin1) and iron Neutral, it should be short circuit
when trigger is pressed, and open circuit when trigger is released.
a)
b)
Power PCBA check by test another boardb)
c)
d)
Iron LED and hose cord wiring disconnect connector 9016 from Power PCBA and measure across
pin 3 at female side and iron Neutral to check diode characteristics
Power PCBA check by test another board
a)
b)
Iron LED does not light up as specied, fault could be on:3.

GC
12-13
Repair instructions
. Lock assy disassembly advise
Step : Use a screw driver to lift up the spring in the lock assy.
Step : Remove the lifted spring.
Step : Slide and lift up the lock assy.

GC
13-13
. History Record
Added in Section  under Repair instruction on Aug
Revised Section , added in Section  under Repair instruction on Oct