Philips PerfectCare 6000 Series User manual

Published by Philips Domestic Appliances Page 1of 34 For internal use only
Document No. : CSW-07-081-21362
PERFECTCARE 6000 SERIES
PSG6042
PSG6064
PSG6066
PSG6020
PSG6022
PSG6024
PSG6026
GC 4541
GC 4564
V2
V2
V2
V2

Published by Philips Domestic Appliances Page 2of 34 For internal use only
Document No. : CSW-07-081-21362
Contents
Page
1. Important Repair Instructions 3
2. Product Information
- Functions/ Features Information 6
- Product Matrix 7
- Wiring Diagram 9
3. Troubleshooting Guide 11
4. Disassembly and Reassembly Instructions 13
5. Service Lists 27
6. Revision History 34

Published by Philips Domestic Appliances Page 3of 34 For internal use only
Document No. : CSW-07-081-21362
Important Repair Instructions
1. Only skilled personnel should carry out the repair.
2. Verification test to carry out as follows, to determine the problem:
a. Ensure product are properly assembled
b. Power on
c. Water Tank to be filled up to Maximum level
3. Refer to Troubleshooting guide for part repair/replacement.
4. After repaired, the appliance must function properly, following test to be carried out:
a. POWER-ON CHECK
Powered-ON with socket equipped with Residual Current Circuit Breaker (RCCB) or Earth Leakage Circuit
Breaker (ELCB) to ensure no electrical hazard risk to end consumer.
b. Soleplate temperature
Check the soleplate temperature at maximum setting within IEC requirment.
Measure the temperature of the Soleplate after the iron has reached steady state i.e connected to the mains
for at least 15 minutes. The table below shows the temperature requirement.
Soleplate temperature (Deg C)
Minimum
Maximum
101 Deg C
145 Deg C
c. Water leakage
Check that there is no water leakage from any part of product during operation.
d. Functionality
Check the functionality of the product such as:
- Steaming
- PCBA (Refer to point 5).
- Buttons: no sluggish, no jammed and loosenness
e. Loose part
Check that there are no loose parts such as extra screws in the product that can cause short circuit or product
malfunction.

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Document No. : CSW-07-081-21362
Important Repair Instructions (Continue)
5. Self-Check mode
Self-Check mode is NOT an exhaustive diagnosis, but a quick preliminary check on all the hardware function.
5.1 The following to be carried out before Self-Check mode:
i) Power meter should be in-placed to monitor system power.
ii)Make sure Soleplate is <100°C
iii)Place Soleplate in the Horizontal Position (0 + 1°)
5.2 Reset product to Factory Mode Test (FMT) Flow

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Document No. : CSW-07-081-21362
Important Repair Instructions (Continue)
5.3 Process Self Check Mode, start Self Check Mode
Max 5 seconds

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Document No. : CSW-07-081-21362
Product Information
Functions/ Features Information
Fast & Powerful Crease Removal
Easy to use
•Smooth scratch-resistant SteamGlide Advanced
•Auto Shut-off
Soleplate
•Safe on all ironable fabrics: Even delicates like silk
•Optimal TEMP Technology
•Detachable water tank
•No temparature settings needed
•Ready to use: Light indicator, sound indicator
•Powerful steam
•Refill anytime during use
•Precision Steam tip
•Suitable for tap water
Scale Management
Storage
•Descaling and cleaning: Smart Calc Clean
•Carry Lock: For transportation and safety
•Descaling reminder: Sound, Light
•Hose Cord: Hose storage compartment
•Power Cord: Velcro fix
Compact & Convenient
•Lightweight and compact for easy use and storage
Size & weight
•Large detachable water tank for easy refilling
•Product dimensions (WxHxL): 168 x 269 x 368 mm
•Carry lock for safe and easy transport
•Weight of Iron: 1.3 kg
•Weight of Iron & base: 2.75 kg

Published by Philips Domestic Appliances Page 7of 34 For internal use only
Document No. : CSW-07-081-21362
Product Information
Product Matrix
CTN
PSG6020
PSG6022
PSG6024
PSG6026
Colour
Light Slate/
Purple
Light Slate/
Blue Pavone
Deep Azur/
Light Slate
Purple Magic/
Light Slate
Steam rate up to (g/min)
130
130
130
130
Steam boost up to (g)
500
500
500
500
Max pressure (bar)
6.5
6.5
6.5
6.5
Power (W)
2400
2400
2400
2400
Heat up time (mins)
2
2
2
2
Optimal Temp
Yes
Yes
Yes
Yes
Soleplate
SteamGlide Plus
SteamGlide Plus
SteamGlide Plus
SteamGlide Plus
Quiet technology
No
No
No
No
Vertical Steam
Yes
Yes
Yes
Yes
Auto shut-off
Yes
Yes
Yes
Yes
Eco setting
No
No
No
No
Water Tank capacity (L)
1.8
1.8
1.8
1.8
Detachable water tank
Yes
Yes
Yes
Yes
Carry lock
Yes
Yes
Yes
Yes
Calc Solution
Smart Calc Clean
Smart Calc Clean
Smart Calc Clean
Smart Calc Clean
Cord length (m)
1.65
1.65
1.65
1.65
Cord storage
Velcro fix
Velcro fix
Velcro fix
Velcro fix
Hose length (m)
1.6
1.6
1.6
1.6
Hose storage
Compartment
Compartment
Compartment
Compartment
V2
V2
V2
V2

Published by Philips Domestic Appliances Page 8of 34 For internal use only
Document No. : CSW-07-081-21362
Product Information
Product Matrix
CTN
PSG6042
PSG6064
PSG6066
Colour
Reno /
Celestial Blue
Deep Black/
Chalky Camel
Louros Blue/
Chalky Camel
Steam rate up to (g/min)
130
130
130
Steam boost up to (g)
550
600
600
Max pressure (bar)
8
8
8
Power (W)
2400
2400
2400
Heat up time (mins)
2
2
2
Optimal Temp
Yes
Yes
Yes
Soleplate
SteamGlide
Advanced
SteamGlide
Advanced
SteamGlide
Advanced
Quiet technology
No
No
No
Vertical Steam
Yes
Yes
Yes
Auto shut-off
Yes
Yes
Yes
Eco setting
No
No
No
Water Tank capacity (L)
1.8
1.8
1.8
Detachable water tank
Yes
Yes
Yes
Carry lock
Yes
Yes
Yes
Calc Solution
Smart Calc Clean
Smart Calc Clean
Smart Calc Clean
Cord length (m)
1.65
1.65
1.65
Cord storage
Velcro fix
Velcro fix
Velcro fix
Hose length (m)
1.6
1.6
1.6
Hose storage
Compartment
Compartment
Compartment

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Document No. : CSW-07-081-21362
Product Information
Wiring Diagram - IRON

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Document No. : CSW-07-081-21362
Product Information
Wiring Diagram - STAND

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Document No. : CSW-07-081-21362
Troubleshooting Guide
Defect
Occurance (cause by)
Solution
Iron LED does not light up
Iron PCBA
Change Iron PCBA
as specified (refer to page 5)
Hose Cord Assy
Change Hose Cord Assy
Power PCBA
Change Power PCBA
Other LEDs do not light up
Power PCBA
Change Power PCBA
as specified (refer to page 5)
Zero-crossing detection circuit
Power PCBA
Change Power PCBA
error (refer to page 5)
Iron temperature sensing circuit
Power PCBA
Change Power PCBA
error (refer to page 5)
Iron heater power does not show
Soleplate Assy
Change Soleplate Assy
in the power meter (refer to page 5)
Power PCBA
Change Power PCBA
No buzzer sound (refer to page 5)
Power PCBA
Change Power PCBA
Motion sensor not functioning
Iron PCBA
Change Iron PCBA
correctly (refer to page 5)
Power PCBA
Change Power PCBA
Steam Trigger pressed does not
Hose Cord Assy connection
Reconnect and test
detected (refer to page 5)
Trigger Molded
Change Trigger Molded
Power PCBA
Change Power PCBA
E-Valve
Change E-Valve
Hose Cord Assy
Chage Hose Cord Assy
Pump not functioning correctly
Pump Assy
Change Pump Assy
(refer to page 5)
Power PCBA
Change Power PCBA
E-Valve not functioning correctly
E-Valve
Change E-Valve
(refer to page 5)
Power PCBA
Change Power PCBA
No power
Soleplate Assy
Change Soleplate Assy
Power PCBA
Change Power PCBA
Mainscord
Change Mainscord
Stand UI Button Assy
Change Stand UI Button Assy
Water leaking
Water path connection
Check, reconnect & test
Water Tank Assy
Change Water Tank Assy
Soleplate Assy
Change Soleplate Assy
Pump Assy
Change Pump Assy
Hose Cord Assy
Change Hose Cord Assy
Dosing Head Molded
Change Dosing Head Molded
Hose Clip
Change Hose Clip
Dosing Seal
Change Dosing Seal
Lock jammed/ stucked
Front Lock Slider Assy
Change Front Lock Slider Assy
Tray Assy
Change Tray Assy (HE only)
Tray Housing Assy
Change Tray Housing Assy (LE only)
Soleplate Assy warp
Change Soleplate Assy
Torn/ broken/ harden silicone
rubber
Dosing Seal
Change Dosing Seal
Housing Cap
Change Housing Cap
Hose Sleeve
Change Hose Sleeve
V2
V2

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Document No. : CSW-07-081-21362
Troubleshooting Guide
Defect
Occurance (cause by)
Solution
Plastic Molded part damaged/
Calc Clean Container Assy
Change Calc Clean Container Assy
Broken/ Short molding/ sharp edges
Chassis Molded
Change Chassis Molded
Cover Molded
Change Cover Molded
Housing Prted
Change Housing Prted
Light Reflector Molded
Change Light Reflector Molded
Light Tip Molded
Change Light Tip Molded
Trigger Molded
Change Trigger Molded
Inlay Assy
Change Inlay Assy
Deco Cap Molded
Change Deco Cap Molded
Iron Bottom Cap
Change Iron Bottom Cap
Stand Bottom Assy
Change Stand Bottom Assy
Stand UI Button Assy
Change Stand UI Button Assy
Stand Top Assy
Change Stand Top Assy
Stand Top Cover Prted
Change Stand Top Cover Prted (HE only)
Front Lock Slider Assy
Change Front Lock Slider Assy
Tray Assy
Change Tray Assy (HE only)
Tray Cap
Change Tray Cap
Tray Housing Assy
Change Tray Housing Assy (LE only)
LED Blinking Error Signal Interpretation
V2
V2
V2

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Document No. : CSW-07-081-21362
Disassembly Instruction - Stand
Before dismantling :
Ensure the plug is disconnected from mains and Iron is not hot.
Remove the technical label from product, put aside and stick back to after repaired product.
WATER TANK ASSY 29
Cord Clamp
TRAY CAP 28
HOSE CORD ASSY 4
TRAY ASSY 27
Clamping Plate
FRONT LOCK SLIDER ASSY 26
MAINSCORD 19
STAND TOP COVER 25
Disconnect
All wires & tubes
STAND TOP ASSY 24
Remove
Screw N
Remove
WATER TANK ASSY 29
Remove
Cord Clamp
Remove
2X TRAY CAP 28
Remove
HOSE CORD ASSY 4
Remove
2X Screw U, 3x Screw Y
Remove
2X Screw P
Remove
2X Screw W & 2x Screw V
Remove
Clamping Plate
Remove
TRAY ASSY 27 (HE only)
Remove
MAINSCORD 19
Remove
Spring
(Refer to step 17-18 for detailed instructions)
Remove
FRONT LOCK SLIDER ASSY 26
Remove
STAND TOP COVER 25 (HE only)
BUTTON ASSY 22
Remove
TRAY HOUSING ASSY 32 (LE only)
POWER PCBA 21
Remove
2x Screw T
STAND BOTTOM ASSY 17
Remove
2x Screw S & 5x Screw Z
Disconnect
All wires
Remove
STAND TOP ASSY 24
Remove
2x Screw R
(Refer to step 1~13 for detailed instructions)
Remove
BUTTON ASSY 22
PUMP ASSY 18
Remove
2x Screw Q
E-VALVE ASSY 23
Remove
POWER PCBA 21
Disconnect
All wires & Tubes
Remove
STAND BOTTOM ASSY 17
Remove
PUMP ASSY 18
(Refer to step 19-20 for detailed instructions)
Remove
E-VALVE ASSY 23
(Refer to step 14~15 for detailed instructions)
V2
V2
V2
Note:
HE version: PSG6042/PSG6064 & PSG6066
LE version: PSG6020/PSG6022/PSG6024 & PSG6026

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Document No. : CSW-07-081-21362
Disassembly Instruction - Stand
1
2
Remove WATER TANK ASSY 29
Remove 2x TRAY CAP 28
3
4
Remove 2x Screw U
Lift up TRAY RUBBER & remove 3x Screw Y
5
6
Flip the STAND ASSY, remove 2x Screw W
Remove 2x Screw V
7
8
Pull out Tray to release the 2x catches then
remove TRAY ASSY 27 (HE only)
Remove Spring & FRONT LOCK SLIDER ASSY
26
9
10
Remove 2x Screw T (HE Only)
a) Remove STAND TOP COVER 25 by lift up
from behind (HE only)
b) Remove Tray Housing Assy 32 by lift up from
behind (LE only)
V2
V2
Note:
HE version: PSG6042/PSG6064 & PSG6066
LE version: PSG6020/PSG6022/PSG6024 & PSG6026

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Document No. : CSW-07-081-21362
11
12
Remove Tube connection
Remove 2x Screw S
13
14
Remove 5x Screw Z & remove STAND TOP
ASSY 24
Remove Tube & wire connections, remove
PUMP ASSY 18
15
16
Remove Tube from E-VALVE & remove
E-VALVE ASSY 23 (refer to page 24)
Remove all wire connections
17
18
Remove Screw N, remove Cord Clamp &
remove HOSE CORD ASSY 4
Remove 2x Screw P, remove Clamping Plate &
remove MAINSCORD 19
19
20
Remove 2x Screw R, lift up Button Assy by 30
deg and remove BUTTON ASSY 22
Remove 2x Screw Q, remove POWER PCBA 21
& remove STAND BOTTOM ASSY 17

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Document No. : CSW-07-081-21362
Disassembly Instruction - Iron
DECO CAP 14
IRON BOTTOM COVER 16
INLAY 13
RUBBER CAP THERMISTOR & RUBBER SEAL
PCBA 12
COVER 7
PCB HOLDER & TRIGGER
CORD CLAMP
LIGHT TIP 10
HOSE CORD ASSY 4
LIGHT REFLECTOR 9
CHASSIS 1
TRIGGER MOLDED 11
SOLEPLATE ASSY 4
Remove
Screw K
Remove
2x Screw L
Remove
DECO CAP 14
Remove
IRON BOTTOM COVER 16
Remove
Screw J
Disconnect
All wires & tubes
Remove
INLAY 13
Remove
Rubber Cap Thermistor
Remove
Screw I
Remove
Rubber Seal
Remove
PCBA 12
Remove
3x Screw B
Remove
Screw G
Remove
2x Screw E, Screw D & Washer
Remove
PCBA Holder & Trigger Spring
Remove
COVER 7
Remove
2x Screw H
Remove
2X Screw A
Remove
LIGHT TIP 10
Remove
Cord Clamp
Remove
LIGHT REFLECTOR 9
Remove
HOSE CORD ASSY 4
Remove
TRIGGER MOLDED 11
Remove
2X Screw C & Washer
(Refer to step 1~8 for detailed instructions)
Remove
CHASSIS 1
Remove
SOLEPLATE ASSY 5
HOUSING DECO COVER 15
(Refer to step 13~19 for detailed instructions)
HOUSING CAP
HOUSING PRINTED 8
RUBBER BUNG
Remove
HOUSING DECO COVER 15
Remove
3X Screw F
Remove
HOUSING CAP
Remove
HOUSING PRINTED 8
Remove
RUBBER BUNG
(Refer to step 9~12 for detailed instructions)

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Document No. : CSW-07-081-21362
Disassembly Instruction - Iron
1
2
Remove Screw K
Remove DECO CAP 14
3
4
Remove Screw J
Remove INLAY ASSY 13, refer to note below
5
6
Remove Screw I & PCBA 12
Remove Screw G, remove PCB Holder &
Trigger Spring
7
8
Remove 2x Screw H, remove LIGHT TIP 10
Remove LIGHT REFLECTOR 9 & remove
TRIGGER MOLDED 11
9
10
Remove HOUSING DECO COVER 15
Remove 3x Screw F
Note:
See step 4 potentially Housing catches will break during dismantling Inlay Assy 13. To replace whatever defective parts &
Housing Printed 8 together.
V2

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Document No. : CSW-07-081-21362
11
12
Remove Housing Cap & remove HOUSING
PRINTED 8
Flip HOUSING PRINTED 8 & remove
Rubber Bung
13
14
Remove 2x Screw L, remove IRON BOTTOM
COVER 16
Disconnect all wire & Tube connections, remove
Rubber Cap Thermistor & Rubber Seal
15
16
Remove 3x Screw B
Remove 2x Screw E, remove Screw D &
Washer and remove COVER 7
17
18
Remove 2x Screw A, remove Cord Clamp &
HOSE CORD ASSY 4
Remove 2x Screw C & Washer
19
Remove CHASSIS 1 & remove SOLEPLATE
ASSY 5

Published by Philips Domestic Appliances Page 19 of 34 For internal use only
Document No. : CSW-07-081-21362
Reassembly Instruction - Stand
Cautions:
a. before fastening screw, relocate the screw with first thread. Once done fasten the screw.
b. Do not drop, hit or knock the PCBA.
1
2
Take Pump Assy 18 and slot in pump
support onto Pump Plaform on Stand Bottom
Assy 17 slot.
Insert Hose Cord Assy 4 through left side of
Stand Bottom Assy 17 and the locating pin on
the Stand Bottom Assy 17 goes through the slot
on the Cord Clamp.
3
4
Clamp Hose Cord Assy 4 down to Stand Bottom
with Cord Clamp & secure it with Screw N.
Insert Mainscord 19 through right side of
Stand Bottom Assy 17
5
6
Clamp it down to Stand Bottom Assy 17 with
Clamping Plate & secure it with 2x Screw P
Assemble PCBA 21 to Stand Bottom then
secure with 2x Screw Q
7
8
Connect Yellow wire from Hose cord to
Yellow wire from Mainscord. Dress earth wire
& slot in earth connector into slot on the Stand
Bottom Assy 17.
Connect N wire (Blue) and L wire (Brown) from
the Mainscord 19 to PCBA 21.

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Document No. : CSW-07-081-21362
9
10
Connect N wire (Blue) and L wire (Brown) from
the Hose Cord Assy 4 to PCBA 21. Insert Red
wire to top slot and Black & Light Blue wire to
bottom slot from Hose Cord to PCBA wire onto
the side wall slot of Stand Bottom
Dress the wire from Hose Cord to the side wall of
Stand Bottom
11
12
Insert the 3 pin connector wire (white,grey and
black) from the Hosecord 4 to the PCBA 21
Connect wire from PCBA 21 to the pump Assy
18. Blue wire to bottom tab of pump Assy 18
and Red wire into top tab of pump Assy 18
13
14
Assemble Stand UI Button Assy 22 to Stand
Bottom Assy 17 then secure with 2x Screw R
Take E-Valve 23 connect the other end Red
wire to the bottom tab of the SSDI E-Valve and
Blue wire from PCBA 21 to the top tab of
SSDI E-Valve.
15
16
Connect Silicon tube from Hose Cord Assy 4 to
SSDI E-valve Inlet
Connect EPDM tube from Pump Assy 18 to
E-valve 23 Outlet
17
18
Assemble E-Valve 23 onto Stand Bottom Assy 17
Assemble Stand Top Assy 24 on Stand
Bottom Assy 17
Wire within the slot
Ensure that once EPDM
tube inserted should not
be reused by pulling it
out and putting it back!
again!