Pion Twiggy TG Series User manual

User Manual
®Infrared Heating
Glass Solutions
PION Twiggy TG® – infrared heaters
TTG 04 - 440 W / TTG 06 - 660 W / TTG 08 - 880 W / TTG 11 - 1100 W / TTG 14 - 1400 W
Model types:
More
heat
Lower
weight
Smaller
dimension www.pion.cz/en
YEARSYEARS
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Heating by means of infra-red radiation is highly eective and reasonably economical. It is currently
considered to be the most eective type of heating. Heat transfer by means of infra-red rays causes that
93% of the radiated heat is absorbed by the oor, walls and objects in the room, which then warm up
the surrounding air.
Install the infrared heaters PION Twiggy TG® on the ceiling. The heating side of the panel heats
up to 220 °C, evenly radiating heat rays and heating up the surrounding surfaces which then use the
accumulated heat to warm up the air.
This heating method has many advantages over the other types, such as increased area for heat transfer,
occurrence of rotating columns of dust limited to a minimum, generally slower cooling of the room,
minimum heating of air under the ceiling or signicantly reduced drying of air. All these features in turn
contribute to the conservation of electricity, thus ranking infra-red heating among the most convenient
and at the same time energy ecient methods of modern heating.
Dear Customer,
Infraline, s.r.o. would like to thank you for the trust you have put in our company by
purchasing the PION Twiggy TG® infra-red heater.
We rmly believe that you will be satised with its thermal comfort, convenience and
low cost of use.
Please take a few minutes to review this manual, which will provide you with
the necessary information about placing and using your new heater.
3

Before using the infrared heater for the rst time, please make sure you have read this user
manual thoroughly; and once nished, keep the brochure handy for possible future consul-
tation, as long as you continue using the unit.
54
TABLE OF CONTENTS
Safety Instructions 5
Technical Data 6
Contents of the Product Package 6
Minimum space and size requirements 6
Mounting instructions 7
Wiring instructions 8
Heater wiring diagram with a thermostat 8
Unit Operation and Maintenance 9
Troubleshooting 9
Storage Instructions 9
Terms of Warranty 10
Certicate of Warranty 11
Delivery Receipt 12
Proof of Sale 12
SAFETY INSTRUCTIONS
When in operation, the heating side of the panel reaches a temperature of 220 °C.
Avoid touching the surface of the heater not only when in the„on“ mode, but also
several minutes after switching o. Risk of burn injury!
•The heater must not be used, if the glass is damaged!
•Mount the IR panel in accordance with the minimum space and size requirements (see page 6).
•Prevent children from operating and touching the heaters!
•This heater is not intended for use by persons whose reduced physical, sensory or mental
capabilities or lack of experience and knowledge prevent them from safe use of the heater
unless supervised or instructed on its use by a person responsible for their safety.
Operational safety
•Do not use the heaters for other than the stated purposes of heating.
•Do not interfere with the structural design of the heaters! Making any structural modications
will void the warranty.
•Install the heaters in accordance with the installation and wiring instructions.
•The heaters are designed to heat residential and utility rooms, except for areas where there is
a risk of explosion.
•The heaters can be used in wet areas, but may not be in direct contact with water.
•Do not sink the heaters in water or other liquids; this would cause damage to the heaters.
•The power cable may not be in contact with the hot surface of the heater!
•Do not hang any other objects on the xed heater and do not cover its surface.
•Heater repairs must be performed by qualied personnel of an authorized service centre.
•Only original spare parts can be used to repair the heaters.
•Do not touch the heating side; this reduces heating eciency.
Wiring instructions
•Connect the heaters to a 230V AC power source only.
•Heater connection to the mains should only be done using a dedicated cable.
•In the case of xed installation with thermostats, entrust the electrical connection to
a professional company.
•Faulty connection of the device will void the warranty!
•The heater must be grounded and equipped with electrical protection against overvoltage
and short-circuit current.

TECHNICAL DATA MOUNTING INSTRUCTIONS
Ceiling mounting (connection to the mains)
When handling the heater during installation, use clean cloth gloves. Avoid contact with the
heating glass surface. In case the surface or the supporting and insulating members are conta-
minated, immediately clean the aected spots with alcohol based window cleaner.
Keep the minimal installation distances (A, B, C, D).
The standard enclosed xture set ensures safe attachment of the infrared heater on the
ceiling with wooden, concrete, metal, etc. surface. For plasterboard ceilings, it is necessary
to use specic dowels for plasterboard (not included in the product package). The thermal
tolerance of the ceiling material must be at least 80 °C.
MINIMUM SPACE AND SIZE REQUIREMENTS
Pic. 5
Connect the neutral and
phase wires to the IR panel.
Pic. 6
Fixt the bracket to the IR
panel.
Installation kit: holder (1 pc.), bracket (1 pc.), screws (3 pcs.), dowels (3 pcs.).
76
Pic. 4
Pass the neutral and phase
wires through the bracket and
xt the bracket to the holder.
PION
Twiggy TG®
series
Nominal
Output
(W)
Voltage (V) Rate of
Current
(A)
Dimensions
(mm)
Weight
(kg)
IP Code Heated
area
(m2)
TTG 04 440 230 1,9 805 x 125 x 10 2,0 IP54 6,5
TTG 06 660 230 2,9 805 x 185 x 10 2,9 IP54 10,0
TTG 08 880 230 3,8 805 x 235 x 10 3,7 IP54 13,0
TTG 11 1100 230 4,8 805 x 295 x 10 4,6 IP54 16.5
TTG 14 1400 230 6,1 805 x 375 x 10 5,9 IP54 21.0
Min. distance
(D) Distance from the oor TTG 04 2200 mm
(D) Distance from the oor TTG 06 2200 mm
(D) Distance from the oor TTG 08 2300 mm
(D) Distance from the oor TTG 11 2300 mm
(D) Distance from the oor TTG 14 2300 mm
(A) Minimum ceiling mounting distance 80 mm
(B) Distance from the walls 50 mm
(C) Distance from other objects 500 mm
Pic. 1
Mark the attaching positi-
ons of the holder.
Pic. 2
Drill the holes.
Pic. 3
Mount the holder and
attach the earth wire to
its structure.
Wire size 3 x 1.5 mm2 / lenght 100 - 120 mm (from the ceiling).
CONTENT OF THE PRODUCT PACKAGE
•PION Twiggy TG® infrared heating unit
•Installation kit
•User manual

98
WIRING INSTRUCTIONS
Please entrust the installation to a professional company and observe the following
guidelines:
•Electrical connection of the heater must be provided by a cable of corresponding elect-
rical load.
•Attach the wire ends of the power cable to the relevant clamps on the heater as indicated.
•When connecting the unit to a power grid using a thermostat, the installation must be
carried out in compliance with the instructions provided by its manufacturer.
•The thermostat should be mounted 1.5 meters above the oor. When selecting its positi-
on, avoid draught and such zones that would put the thermostat under direct impact of
heat rays or other types of heat sources in order to prevent malfunctions.
•In accordance with the relevant regulations, the xed wiring must include means for
disconnection from the grid and opening of contacts at all poles.
UNIT OPERATION AND MAINTENANCE
The heating unit you have purchased basically does not require any maintenance or
service. There are only two tasks necessary for ensuring its continuous reliable operation
over the years:
•If dusty, use a wet cloth to clean the casing and use alcohol based window cleaner for
wiping the heat-emitting panel (only when the heater is o and cool).
The infrared heater may only be used under the following conditions:
•The ambient temperature must be between -50 °С to +50 °С.
•Relative air humidity at a temperature of 25 °С must not exceed 80%.
The heater should be stored in its original package on such premises where temperature ran-
ges between -50 °С and +50° С and air humidity does not exceed 80%. The heater should be
safeguarded against banging, dust and moisture. The heat-emitting panel should be treated
and handled with extra care; don’t touch its surface. Should it ever get stained then you may
wipe it with alcohol based window cleaner.
STORAGE INSTRUCTIONS
TROUBLESHOOTING
L phase
N neutral conductor
ground conductor
Problem Solution Tips
Insucient
heating
performance
• Check what the voltage is on the unit’s terminal clamps, the values should read
230 V +/- 10 V when in operation.
• Make sure that the thermostat is in perfect condition.
• Compare the values indicated on the thermostat with the reading of your
standard indoor thermometer, duly located next to the thermostat. The devia-
tion in thermostat start-up must fall within the range of +/- 2 °C.
The unit does
not heat •Make sure there is power in the power grid.
• Check whether the power cord is intact.
• Check all contacts at the unit’s terminal board.
• Check the power plug contact points .
• See whether the thermostat is working properly.
• Turn to authorized dealers for help.
Thermostat
Wires
N L COM NO
N
L
IR heater PION Twiggy TG®
Holder
HEATER WIRING DIAGRAM WITH A THERMOSTAT

TERMS OF WARRANTY
•The manufacturer guarantees the heater’s sound operation for a period of 5 years from
the date of purchase.
•Should functional defects occur during the guarantee period as a result of some failure or
shortcoming on the part of the manufacturer, then the manufacturer shall repair such an
appliance free of charge or replace it in compliance with the stipulations of herein stated
terms and conditions.
•The guarantee may be claimed only if an original of the shipping document with a proof
of purchase is presented simultaneously.
•This warranty does not constitute a right for indemnication of damages that originated
as a result of adjustments carried out on the appliance without the prior written consent
of the manufacturer even if these had been made so that the product would comply with
the local technical regulations and safety standards in force.
This warranty is void should any of the following occur:
•The buyer tampers with the construction design of the appliance.
•Incorrect handling and/or operating the appliance.
•Using the appliance in ways that do not comply with the relevant applicable provisions
and/or the stipulations of the user manual provided by the manufacturer.
•Installing equipment whose operation is in breach of technical regulations and safety
standards.
•Repairs carried out by an unauthorised service provider/s or seller/s.
•Some type of accident, a lightning strike, ood, re as well as other adverse causes that
are beyond the reasonable control of the manufacturer so that the event is considered as
force majeur.
•Flaws and defects that originated in the course of transportation en route to the client
(apart from times when the transportation is carried out by an authorized dealer or the
manufacturer).
•The internal system within which the appliance was operated turns out to be defective.
•Operating the appliance at a higher voltage than prescribed (i.e. with a deviation of over
10% above the nominal level) and/or at environmental humidity exceeding 80% at 25°C
temperatures.
10
CERTIFICATE OF WARRANTY
A. The appliance was accepted for repair under warranty:
Name of company:
Address:
Description of reported defect:
Received on (date): Returned on (date):
Signature:
A. The appliance was accepted for repair under warranty:
Name of company:
Address:
Description of reported defect:
Received on (date):
Returned on (date):
Signature:
B. The appliance was accepted for repair under warranty:
Name of company:
Address:
Description of reported defect:
Received on (date):
Returned on (date):
Signature:
Receipt A Receipt B
B. The appliance was accepted for repair under warranty:
Name of company:
Address:
Description of reported defect:
Received on (date): Returned on (date):
Signature:

13
TTG 04 TTG 06 TTG 08 TTG 11 TTG 14
Imported on (date):
Company Rep/Importer:
DELIVERY RECEIPT
The PION Twiggy TG® Series
PROOF OF SALE
Name of Merchant:
Merchant’s Address:
Date of Sale:
Salesclerk’s Signature:

DECLARATION OF CONFORMITY TUV CERTIFICATE
www.pion.cz/en
RoHS
Infrared Heating Glass Solutions
Producer: FlTTlNG ATELIER, s.r.o., Koloděžnyj pjerulok. 3, Moscow – Russia
Imported exclusively by:
Infraline, s.r.o. Trojická 437/20
120 00 Prague 2
Czech Republic
Phone: [phone]
[email protected]