Pioneer f-502 User manual

Generations 3 to 8
Quick Reference
Troubleshooting Guide
Version 1.2
Plasma
Field Service Guide
2007
Plasma
Field Service Guide
2007

Contents
Preface 5
Service Call Preparations 6
Hour & P-Count Readings 7-10
Model & System Breakdown 11-12
Optional Accessories 13
Quick Reference 14-22
Power Down G2~G6 15
Shut Down G2~G6 16
Power Down & Shut Down G7~G8 17
Trap Switch Reset G3~G8 18-19
Service Remotes 20-22
G3 PDP433PU & PDP503PU 23-29
Block Diagrams 24-25
Shut Down & Power Down 26-29
G3 PDP433CMX, PDP503CMX, PDP4300, PRO800HDI & PRO1000HDI 30-40
Block Diagrams 32-35
Basic Service Factory Mode 36-37
Shut Down & Power Down 38-40
G4 & G5 PDP434PU, PDP504PU, PRO434PU, PRO504PU, PDP435PU, PDP505PU
PRO435PU & PRO505PU 41-47
Block Diagrams 42-43
Operation LED’s 44
Shut Down & Power Down 45-47
G4 & G5 Continued PDP434CMX, PDP504CMX, PDP505CMX, PDP4304, PDP4314,
PDP5004, PDO5014, PRO810HD & PRO1010HD 48-58
Block Diagrams 50-53
Operation LED’s 54
Shut Down & Power Down 55-58
3

Contents Continued
G5 PDP4350SX & PDP5050SX 59-71
Block Diagrams 60-63
Operation LED’s 64
Shut Down & Power Down 65-71
G6 PDP436PU, PDP506PU, PRO436PU & PRO506PU 72-81
Block Diagrams 74-75
Operation LED’s 76
Shut Down & Power Down 77-80
System Reset 81
G7 PDP4270/71HD, PDP5070/71HD, PDP6070/71HD, PRO507PU & PRO607PU 82-98
Block Diagrams 84-89
Quick Reference LED’s & Service Mode 90-91
Shut Down & Power Down 92-95
Non Failure Information 96
System Reset 97
Power Supply Jumper 98
G7 PDP427CMX, PDP507CMX & PDP607CMX 99-110
Block Diagrams 100-105
Operation LED’s 106
Shut Down & Power Down 107-110
G8 PDP4280HD & PDP5080HD 111-119
Block Diagrams 112-113
Quick Reference LED’s & Service Mode 114-115
Operation LED’s 116
Shut Down & Power Down 117-119
Scan IC Troubleshooting & Replacement 120-125
PARTS LIST / QUICK REFERENCE PARTS LIST / ALL MODELS 126-141
4

Lead in the solder used in this product
is a known reproductive toxicant which
may cause birth defects or other reproductive
harm. (California Health and Safety Code
Section 25249.5).
When servicing this or handling circuit
boards and other components which
contain solder, avoid unprotected skin
contact with the solder. Also, when
soldering do not inhale any smoke or
fumes produced.
This field service guide will addresskey
points ofPioneer Plasma Displays.
This guide was designed as a servicing aid
and is not intended to replace the service
manual. The technician should have the
appropriate service manual on hand when
when using this guide. Data in the service
manualsfor plasma unitscontains specific
information on safety, parts and adjustments.
Safety information
Important safety data for this Pioneer model
is contained in the service manual. Before
returning the unit to the customer, complete
all product safety obligations and tests.
Technicians who bypass safety features or
fail to carry out safety checks may expose
themselves and others to possible injury,
and may be liable for any resulting damages.
Preface
For more information on electronic
circuitsand blockdiagramsrefer
to the Servicemanuals.
5

Recommended preparations for Plasma service
Scheduling
1. Request purchase info from customer. Advise that tech will need to see invoice at time of service call.
2. Request model and serial number (use model/system chart). Serial number of panel can be on top, bottom, side
edges or by input jacks, as well as on the back. Advise them not to use number on speaker or media receiver.
3. Request details of symptom; is there a picture momentarally, on screen display. If it powers down request blink
sequence of power indicators (red and/or green/blue). For two piece models, need this for both units.
4. Tech should check tips and bulletins on http://parts,pioneerelectronics.com/ after account login.
5. If there’s any uncertainty contact Pioneer Office of Technical Service.
Performing service call
1. Tech should take service manual, necessary tips and bulletins, static strap, scope and HD generator with DVI and HDMI outputs.
2. Before opening unit check for picture aberrations and status of power indicators.
3. If unit has a trap switch do not plug into AC with switch released.
4. Record model and serial number of unit that is serviced (panel, media receiver and/or speakers).
5. Once operational,record the HOUR and P-COUNT (models G3 and older don't have P-COUNT) meter readings on warranty claim.
6

SERVICE No: SI-PG06003-A
INFORMATION Date: June 26, 2006
POLICY GUIDE
To: All Pioneer Electronics Authorized Service Companies
From: Quality Assurance and Factory Service Division
Subject: Plasma Panel “Hour” &“P- count” meter readings
Models: All Plasma models with “Hour” &“P- count” meters
Effective immediately, please record the Plasma Panel “Hour” &“P- count” meter readings
on the warranty claim in the Service Performed area. See Warranty Claim Example on page 2.
This applies to Plasma Panels not the Media Receivers and is mandatory for warranty claim
processing.
Accessing the “Hour” &“P- count” meters:
• See Table 1 for current models. This is a summary procedure grouped by
generation.
• For complete procedure or models not listed in Table 1, refer to the service
manual for that model.
Note: Some models have only “Hour” meters.
Thank you for your cooperation and please contact your local Pioneer Office of Technical
Service should you have any questions.
Pioneer Electronics Service, Inc.
Quality Assurance and Factory Service Division
(1/4)
7
Please discard the previous Service Information SI-PG06003 dated April 21, 2006.
Change: Corrected Service Factory Mode procedure for models PDP433PU and PDP503PU.

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SI-PG06003-A
Warranty Claim Example:
8

(3/4)
SI-PG06003-A
Table 1
Model Accessing Hours and P count meters Photos/Screen
G2 PDP505HD
PDP502MX
Integrator mode: In standby mode, press "Menu" then
"Power" keys within 3 sec. In "MENU" screen ---->
Select "OPTION 2" by pressing "DOWN" key 5X --->
"OPTION 2" screen ---> Record the number ---->
Press "MENU" key to exit
PDP433PU, PDP503PU
Service factory mode: In standby mode, turn off main
power switch (Bottom front left on Panel), push and
hold "Vol up"and "input keys"(in front of PDP), then
turn on main power switch. Press "DOWN" key once
"HOUR METER & P ON COUNTER" screen"--->
Record the number ---> Press "Power" key to exit
G3
PRO800HD, PRO800HDI,
PRO1000HD,
PRO1000HDI, PDP4300
PDP503CMX, PDP433CMX
Service factory mode: In standby mode, press and
release "Menu", "Set", and "Power" keys on the remote
within 3 sec. Press "MUTING" key 5X --> "INIT"
screen --> Press "DOWN" key 5X --> "HOURMETER
SET" screen --> Press "SET" once --> Record the
number --> Press "SET" key 2X ---> Press "DOWN"
key once --> "PULSEMETER SET" screen --> Press
"SET" key once --> Record the number --> Press "SET"
key 2X --> Press "MENU" key to exit
PDP4304, PDP4314,
PDP5004, PDP5014,
PRO810HD, PRO1010HD
PDP504CMX,
PDP434CMX, PDP505CMX
Service factory mode: In standby mode, press and
release "Display" key, wait for 4 sec then press and
release "Left", "Up", "Left", "Right", "Power" keys within
6 sec. Press "DOWN" key 6X ---> "HOUR METER"
screen ---> Record the hour ---> Press "DOWN" key
2X ---> "P ON counter" screen --> Record the number
---> Press "MENU" key to exit
G4
&
G5 PDP435PU, PDP505PU,
PDP434PU, PDP504PU,
PRO435PU, PRO505PU,
PDP4350SX, PDP5050SX,
PRO434PU, PRO504PU
Service factory mode: In standby mode, press and
release "Display" key, wait for 4 sec then press and
release "Left", "Up", "Left", "Right", "Power" keys within
6 sec. Press "DOWN" key 7X ---> "HOUR METER"
screen ---> Record the hour ---> Press "DOWN" key
3X ----> "P ON COUNTER" screen ----> Record the
number ---> Press "MENU" key to exit
OPTION2
OSD : ON
BAUD RATE : 4800BPS
FULL MASK : OFF
FAN CONTROL : AUTO
TEMPERATURE :
HOUR METER : 01207HRS
2/17
Sensore Temp +50
Center Acultime 5 H 16
M
RESET OFF
Monitor Acultime 1900 H 13 M
RESET OFF
Pulse Acultime 7927
RESET OFF
INT #1-US-IN1-FF-2
HOURMETER SET
NOW DATA : 00853 H
SET DATA : 0000 H
INT #1-US-IN1-FF-2
PULSEMETER SET
NOW DATA : 00034. 02G
SET DATA : 00000. 00G
INFORMATION DTV-432-DIG-AHS
HOUR METER
00177H25M
INFORMATION DTV-432-DIG-AHS
P ON COUNTER
00000707 TIMES
9

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SI-PG06003-A
Table 1
PDP436PU, PDP506PU,
PRO436PU, PRO506PU
Service factory mode: In standby mode, press and
release "Display" key, wait for 4 sec then press and
release "Left", "Up", "Left", "Right", "Power" keys within
6 sec. Press "MUTING" key 3X --> "PANEL
FACTORY" screen ---> Press "ENTER"---> Press"
DOWN" key 1X ---> Record the numbers. Note: TV
guide should be turned off before entering service
mode.
G6
PDP425CMX
Factory mode: In standby mode, press and release
"Display" key, wait for 4 sec then press and release
"Left", "Up", "Left", "Right", "Power" keys within 6 sec.
Press "DOWN" key 1X --> "PANEL WORKS" screen.
Record the numbers.
NA PDP6100HD, PRO1410HD,
PDP614MX, PDP424MV
Service factory mode: While TV is on, Press and
release "Power on", "Power on", "Exit", "Display" keys.
Press "EXIT" key 2X ---> "MONITOR INFORMATION"
screen ---> Record the hour number ----> Press
"POWER ON, POWER ON, EXIT, DISPLAY" keys to
exit. Note: P ON COUNTER does not apply to these
models
NA PDP4214HD, PDP42A3HD These models do not have Hours and P count meters.
PANEL FACT. ARA-30602-DIG-AH
PANEL WORKS
PM-B1 00001108 M
PM-B2 00001216 M
….
HR-MTR 000024H 29M
P-COUNT 00000103 TIMES
PANEL FACT. ARA-30602-DIG-AH
PANEL WORKS
PM-B1 00001108 M
PM-B2 00001216 M
….
HR-MTR 000024H 29M
P-COUNT 00000103 TIMES
MONITOR INFORMATION
MODEL NAME
SERIAL NUMBER
SOFTWARE VERSION
USAGE TIME
00161 H
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