PIVOT cycles Shuttle Race XT User manual

Owner's Manual
This manual is intended to provide you with the informa on
needed to get you on the trail.This guide will walk you through the
steps necessary to set up all the components and become familiar
with the Shimano STEPS E-bike System. This document contains
some helpful diagrams and reference material to make sure you
have everything necessary to maintain your Shu le and enjoy it to
the fullest.
Performance. Re ined.

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Table of Contents
1pu-teSekiB-
1yrettaBehtgnigrahC-
- Powering the System ON and OFF 1
- Assist Mode Opera 1no
- Assist and Shi er Switch Func on 2
-Opera ng the Cycle Computer 2
2yalpsiDneercS-
-Se g Proper Sag 3
-Se g Compression Damping on the Fox DPX2 3
-Se ng Open Mode Adjust on the Fox DPX2 3
-Se g Rebound Damping on the Fox DPX2 4
4kroF63xoFehtnoerusserPriAgnitteS-
-Se g Compression Damping on the Fox 36 Fork 5
-Se g Rebound Damping on the Fox 36 Fork 5
5erusserPeriTdednemmoceR-
-Adjus ng Saddle Height 5
-Connec ng to E-Tube Project 6
6tcejorPebuT-ErofuneMniaM-
7tcejorPebuT-EniuneMezimotsuC-
7tcejorPebuT-EniuneMerawmriFetadpU-
7tcejorPebuT-EniuneMteserP-
8setoNgnigrahCyrettaB-
-ChargerLEDLamp 8
8spmaLDELlenaPrewoPyrettaB-
9yrettaBehtgnivomeR-
9yrettaBehtgnillatsnI-
- Cycle Computer Warning Codes 01
01sedoCrorrEretupmoCelcyC-
-Ba ery LED Warning Codes 11
- Shimano STEPS Schema c 21
31citamehcSstraPllamS-
31elbaTstraPllamS-
- Wiring Diagrams 51
- Shimano STEPS System 1
71elttuhStoviP-
-BicycleInforma 71no
-Ba ery Informa 71no

QUICK START
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1
123
Bike Set-up
Before riding, reference the chart below as a rough guide on how to set the bike's components.
Shock Air Pressure
(by Body Weight)
Body Weight in [kg] to [bar] 0.15 × Body Weight [kg] + 2.4 [bar]
Body Weight in [kg] to [psi] 2.2 × Body Weight [kg] + 35 [psi]
Body Weight in [lbs] to [bar] 0.07 × Body Weight [lbs] + 2.4 [bar]
Body Weight in [lbs] to [psi] Body Weight [lbs] + 35 [psi]
]rab[38.4/]isp[07erusserPriAkroF
Shock Compression Damping 7 clicks in (clockwise) from OPEN (Team XTR Build Only)
Shock Rebound Damping 7 clicks in (clockwise) from OPEN
Fork Compression Damping 6 clicks in (clockwise) from OPEN (Team XTR Build Only)
Fork Rebound Damping NEPOmorf)esiwkcolc(niskcilc8
]rab[85.1/]isp[32erusserPeriTtnorF
]rab[39.1/]isp[82erusserPeriTraeR
Adjusting Saddle Height
The seat post collar on the Shu le can be loosened and ghtened with a 4mm hex wrench.
Before raising or lowering the seat height, using a 2mm hex wrench, loosen the head tube cable port
securing the dropper post housing. Be sure to re- ghtenthecableclampa er adjus ngthe saddle height.
Charging the Battery
The ba ery does not come charged and must be charged completely before the rst use.
The charging port is located on the non-driveside of the downtube near the bo om of the ba ery.
The ba ery has a sealing cover ( g. 1) that needs to be removed for charging.
The charging cable ( g. 2) is plugged into the ba ery through the charging window in the frame. The
ba ery can also be charged o the bike. For ba ery removal instruc ons, see the full owner's manual.
Make sure that the charger is securely a ached.To verify that the bike is charging, the light on the charger
will illuminate and lights on the ba ery power panel will light up to indicate the charging level. For
addi onal informa on regarding the ba ery power indicator lights, see the full owner's manual.
Powering the System ON and OFF
When powering the system ON or OFF, do not have your feet on the pedals; a system fault may result.
The power bu on ( g. 3) on the ba ery can be accessed through the window in the top of the downtube.
Power cannot be turned on while the ba ery is charging.
If the bike has not moved for 10 minutes, the power will shut o automa cally.
Assist Mode Operation
On start-up, the assist mode will be o . There are three levels of assistance: Eco, Trail, and Boost.
The switch on the le side of the handle bar controls the level of assistance provided by the system.

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2
BASIC OPERATION
(
A
)
Y1X1
(
B
)
Z
1
Assist Switch and Shifter Function
The opera on procedure detailed below refers to the cycle computer default se ng.
Refer to the Shimano STEPS E-bike System Schema c for the switches part names.
Switch display modes (Current Speed is default and will return a r 60 seconds)
(Display Modes: Distance, Odometer, Range1,3, TravelTime2,Avg.Speed2, Max.Speed2,Cadence2,Wa s2, Calories2, Clock)
Decrease the level of assistance (Press and hold for WALK mode)
Increase the level of assistance (Eco, Trail, and Boost)
1) When Range displayed, the ba ery level is not displayed
2) Op onal Item
3) When WALK assist is func oning Range displays [RANGE ---]
Operating the Cycle Computer
The table below references the schema c above.
Switch between screens and con rm se ngs. (Press and hold to access menu screen)
(Menu: Clear,Clock,BluetoothLE, Bluetooth/ANT,Light,Brightness,Beep, Unit,Language, Adjust,RD protec onreset,Exit)
Move menu cursor, adjus ng se ngs, etc.
Screen Display
The content below details the display layout for the Shimano STEPS cycle computer (A).
(A)
Ba ery level indicator
Assist Gauge
A ssist M ode Display 1
Current Speed / Display Mode
1) [ECO] mode automa cally ac vates as remaining ba ry capacity declines
(D) (C) (B)

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3
BIKE SET-
Setting Proper Sag
Pivot uses di erent sag indicators depending upon
the bike model. The Pivot Shu le uses Sag Indicator B.
1. Always set sag with the blue compression damping
adjust lever turned to the open posi on. ( g. 1)
2. Have the rider stand on the pedals, preferably with
their hydra on pack on, and have them sit down
hardintothesaddletoachieveaccuratesagse ngs.
The rider does not need to bounce up and down nor
should they sit down gently. If they sit down hard
once, the suspension will cycle well into thestroke
and return to the natural sag se ng with therider
in the saddle.
3. With the rider in the saddle and not moving, slide
the O-ringupintoposi onagainsttheaircan.( g.2)
4. Once the O-ring is set in place, have the rider slowly
step o the bike so as not to move the O-ring.
5. Make adjustments to the sag by removing or adding
air so that steps 2-4 result in the O-ring lining up
with the red line on the sag indicator ( g. 3). It will
be necessary to cycle the shock a er adding or
subtrac ng air before re-checking sag as the large
Evol nega ve air chamber will need to equalize
pressure with the main chamber each me air is
added or removed.Youcan do this by pushing down
on the saddle several mes to compress the shock
past the sag point.
Setting Compression Damping on the Fox
DPX2
1
MEDIUM
FIRM
The compression damping lever is a tuning tool to adjust compression support.
All bikes can be run in the open posi on at all mes and s perform well.
Riders under 82 [kg] (180 [lbs]) will generally run the shock in the open posi on most of the
me.
Riders over 82 [kg] (180 [lbs]) and aggressive riders may prefer the middle se ng for more
mid-stroke support.
The rmest se ng is best suited for riding to the trail, long re road climbs, and smooth XC
courses.
Setting Open Mode Adjust on the Fox DPX2
Only available onTeam XTR Builds
The Open Mode Adjust screw ne tunes the compression damping in the open posi on.
The adjustment screw is a 3mm hex screw inside the top of the compression damping lever.
This adjuster o ers 10 addi onal ne tune adjustments for the open mode.
Turning the screw clockwise will increase low speed compression damping; turning the
screw counter-clockwise will decrease low speed compression damping.
Most riders will nd 7 clicks from full open is a good star ng point.
2
3

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4
BIKE SET-
Setting Rebound Damping on the Fox DPX2
Rebound is set from the most open (fully counter-clockwise) posi on.
The rebound se ng is determined by the air pressure in the shock.
Refer to the table below for the suggested rebound se ng. The number in the chart
refers to how many clicks in (clockwise) from the open se ng the rebound should be set.
Open
1
2
3
4
6
7
9
11
12
Setting Air Pressure on the Fox 36 Fork
Fox recommends se ng sag between 15% and 20% of the total fork travel. The Shu le comes with a
160mm fork, so the proper sag measurement is 24.0 -32.0mm.
The air pressure in the Fox 36 fork should not exceed 8.3 [bar] (120 [psi]).
Toachieve the proper sag, reference the chart below for an ini al star ng point.
3.0 [bar] / 43 [psi]
3.2 [bar] / 46 [psi]
3.5 [bar] / 51 [psi]
3.8 [bar] / 55 [psi]
4.1 [bar] / 59 [psi]
4.3 [bar] / 63 [psi]
4.6 [bar] / 67 [psi]
4.9 [bar] / 71 [psi]
5.2 [bar] / 75 [psi]
5.4 [bar] / 79 [psi]
5.7 [bar] / 83 [psi]
6.0 [bar] / 87 [psi]
6.3 [bar] / 91 [psi]

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5
BIKE SET-
Setting Compression Damping on the Fox 36 Fork
Only available onTeam XTR Builds
Toset compression, start from the open (or fastest) posi on by turning the black compression dial on the
top of the right fork leg counterclockwise un l it stops clicking.
Turn black dial clockwise in 2-8 clicks in (depending on rider weight). Most riders should feel comfortable
with 6 clicks in as a star ng point.
Lighter riders will generally prefer less compression damping (fewer clicks from open).
Setting Rebound Damping on the Fox 36 Fork
Toset rebound, start from the open (or fastest) posi on by turning the red rebound dial on the bo om of
the right fork leg counterclockwise un l it stops clicking.
Turn red dial clockwise in 5-8 clicks in (depending on rider weight). Most riders should feel comfortable
with 8 clicks in as a star ng point.
Recommended Tire Pressure
Tire pressure is an important factor on having the bike ride properly. If the re pressure is too high, the re
will not conform to ground, reducing trac on. If the re pressure is too low, the re could pinch at.
It is important to have an accurate pressure gauge when se ng re pressure; preferably a digital gauge
with a 0.03 [bar] (0.5 [psi])accuracy.
The recommended re pressure will vary slightly based on rider weight, riding style, and terrain.
Some riders may nd it helpful to start a ride at a slightly higher pressure than recommended and let out
a li le air throughout the course of the ride un l you nd your ideal riding re pressure.
1.58 [bar] / 23 [psi] 1.93 [bar] / 28 [psi]
Adjusting Saddle Height
The seat post collar on the Shu le can be loosened and ghtened with a 4mm hex wrench.
Before raising or lowering the seat height, using a 2mm hex wrench, loosen the head tube cable port
securing the dropper post housing.
The dropper post cable should be routed through the cable port on the driveside of the head tube. This
cable port cap is used to hold the dropper post cable and cycle computer wire in place.
Be sure to re- ghten the cable clamp on the head tube cable port a er adjus ng the saddle height. Make
sure not to pinch the cycle computer wire when ghtening the cable port.
4mm
Hex Wrench
2mm
Hex Wrench

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6
SHIMANO STEPS E-BIKE
Connecting to E-Tube Project
The display layout and switch opera on can be customized through the Shimano E-Tube Project.
The Shimano E-Tube project can be accessed via the Shimano E-Tube Project app available in the App
Store or through the so ware, which can be downloaded from Shimano's website.
The E-Tube Project app is compa ble with both Android and Apple devices. At the me of publica on, the
E-TubeProjectso wareisonlyavailableforWindowsopera ng systems. Check Shimano's website for the
latest informa on regarding the E-Tube Project so ware.
Links to Shimano's website to download the so are are in the "Reference Material" Sec n of this manual.
Connecting via the E-Tube Project app:
1. Before se ng up a connec on, turn on the Bluetooth connec vity of the smart phone or tablet.
2. Open the E-Tube Project app and set it to receive for Bluetooth signals.
3. Press and hold the Z1 bu on on the cycle computer (A) to access the menu. Press X1 or Y1 bu on on
the Assist Switch (B) to select "Bluetooth LE" on the cycle computer (A). Refer to the diagram on Page 2.
4. To start the Bluetooth connec n, press the Z1 bu on on the cycle computer (A). If you press the Z1
bu on again, during the connec n process, the transmission will be interrupted, and the screen will
return to the menu list.
5. When the connec n is successful, the Shimano STEPS logo will be displayed. If the connec on is not
successful a "Connect failure" message will appear. The rst me you connect the password is "000000".
6. When the connec on is successful, the unit name will be displayed in the E-Tube Project app. Select
the unit name in the app to customize the unit.
7. To disconnect, cancel the Bluetooth connec on from the smart phone or tablet. The cycle computer
(A) will exit the connec on mode and return to the regular opera on mode.
Connecting via a computer with the E-Tube Project software:
1. Connect a USB cable from the computer to the Communica on Box (SM-PCE1). The Communica on
Box is not included with Shu le and must be purchased separately.
2. Connect the Communica on Box to the open port in the cycle computer.
3. Open the E-Tube Project So ware and select the E-bike system from the Shimano STEPS menu.
4. On the next screen select "Connec on Check".
5. On the following screen con rmby selec ng "Next".
6. The next screen will list the devices recognized by so ware. There should be 3 devices listed: The drive
unit, the cycle computer, and the assist switch.
7. Select "Complete" to nish the opera on and complete the connec on to the system.
Main Menu for E-Tube Project
The main menu to the E-Tube Project has three main components that are relevant for the consumer to
know how to navigate and operate: Customize, Update Firmware, & Preset.
In the E-TubeProject so ware, a er clicking"Complete" a list of bu ons will appear corresponding to the
menu op ons.
When using the E-Tube Project app, a er making the connec on, a group of icons will appear that
correspond to the menu items. The table below will show wha he icons look like.

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7
SHIMANO STEPS E-BIKE
Customize Menu in E-Tube Project
The Customize menu is sub-divided into menus for individual units: Drive Unit, Display Unit, and Switch
Se ng
The tables below show the available op ons within the Customize menu.
Sets whether to use a light.
Switches the measurement units between km and mile.
Sets whether to display traveling me, average speed, maximum speed, cadence, and current me.
Sets the correct current me.
Switches the beep sound on or o .
Adjusts the backlight's brightness.
Sets the language used between English, French, German, Dutch, Spanish, and Italian.
Sets the assist level direc on assigned to each of the Assist Switch ons.
Update Firmware Menu in E-Tube Project
There is a bu on in the main menu to update the rmware.
By pressing the "Update Firmware" bu on, the so are automa cally searches for and downloads any
update for the system.
Once the program has completed any updates, each component of the Shimano STEPS E-bike System will
be listed with the corresponding version of the latest rmware for that component.
Preset Menu in E-Tube Project
The E-Tube Project allows saving and loading custom se ngs es.
Any customized se ng can be saved as a preset se ngs e.
Se ngs es can also be pulled from a bike and saved as a preset se ngs e. The saved se ngs can be
uploaded to other bikes to duplicate the se ngs on other bikes.
To create a preset se ngs e on the app:
1. Make any changes to the se ngs of the bike in the Customize menu.
2. Upload the changes to the bike.
3. Open the Preset menu and click on, "Loading se ngs from the bike".
4. Click on the "Connected" bu on on the bo om of the screen.
5. The se ngs that were just uploaded will now appear listed on the screen. By scrolling to the bo om
of the screen, the e name can beedited.
6. Click on the download bu on on the bo om o he screen. A con rma ono he successful download
will appear.
7. Now, the saved preset se ngs e will appear under the "Load ase ngs e" op on within the Preset
menu.

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8
SHIMANO STEPS E-BIKE
Battery Charging Notes
The ba ery does not come charged and must be charged completely before the rst use.
Only charge the ba ery with a designated charger, such as the one included with the bike.
Ba ery can be used once the LEDs on the power panel light up.
When removing the charger from the outlet or the port, pull on the plug, not the cord.
When charging the ba ry, plug the cord into the wall outlet rst, and then into the ba ry.
Be sure that the charger is on a at and stable surface, whencharging.
Do not leave the ba ery fully depleted for an extended period of me. This will cause the ba ery to
deteriorate and reduce the ba ery capacity.
Keeptherechargeableba eryandthechargerawayfrommoisture and waterduringthechargingprocess
to avoid electric shocks and short circuits.
Keep the charger and ba ery out of reach of children.
Do not use a ba ery or a charger that is defec ve. If you are in doubt, contact your Pivot dealer.
Charger LED Lamp
Aer charging has started, the LED lamp on the charger lights up.
Charger LED Lamp
Battery Power Panel LED Lamps
You can check the charge level of the ba ery during charging and while riding.
0% - 20%
0%, Power OFF / Shutdown
21% - 40%
20% - 1%
41% - 60%
40% - 21%
61% - 80%
60% - 41%
81% - 99%
80% - 61%
100% 100% - 81%
*: No Light : Lit Up : Blinking
Ba ery Charging (or within 1 hour a er the comple on of charging)
Charging Error
Ba ery Disconnected (or 1 hour or more a er the comple on of charging)