Pixelfly NEX-E500W User manual

USER MANUAL
NEX-E500W
Wallplate 4K HDMI over IP Encoder w/ KVM

1
Important Safety Information
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Do not use this product near water. Keep away from wet places, such as: spas, pools,
sinks, laundries, wet basements, etc.
4. When cleaning, unplug the unit and wipe with a dry cloth. Do not use damp cloths,
cleaning fluids, or aerosols which may result in electric shock, fire, or unit damage.
5. Operate this product using only the included power supply and/or power cable. Use of an
unapproved power implement may impair performance, damage the product, or cause
fires.
6. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
7. Do not install or place this product near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
8. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the product.
9. Only use attachments/accessories specified by AV Access to avoid fire, shock, or other
hazards.
10. To reduce the risk of electric shock and/or damage to this product, never handle or touch
this unit or power cord if your hands are wet or damp. Do not expose this product to rain or
moisture.
11. Unplug this product during lightning storms or when unused for long periods of time.
12. Never open, remove unit panels, or make any adjustments not described in this manual.
Attempting to do so could result in electric shock, damage to the unit, or other hazards.
CAUTION
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in
the literature accompanying the appliance.
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
TO REDUCT THE RISK OF ELECTRIC SHOCK
DO NOT OPEN ENCLOSURE OR EXPOSE
TO RAIN OR MOISTURE.
NO USER-SERVICEABLE PARTS
INSIDE REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.

2
Contents
Important Safety Information ................................................................................................... 1
Introduction...................................................................................................................................... 3
Features .................................................................................................................................. 3
Package Contents............................................................................................................... 4
Panel Description.......................................................................................................................... 5
Front Panel............................................................................................................................. 5
Rear Panel.............................................................................................................................. 6
Specifications.................................................................................................................................. 8
Typical Application...................................................................................................................... 10
Hardware Installation ................................................................................................................ 11
Auto Signal Switch ..................................................................................................................... 12
Device Control.............................................................................................................................. 13

3
Introduction
NEX-E500W is a wall plate encoder that designed for video switching
between HDMI and VGA inputs, and can work with NEX-D500 decoder to
transmit the 4K HDMI signal or 1920x1200 VGA signal via a gigabit Ethernet
network up to 100m/330ft over a single Cat 5e cable or above.
Audio, video, IR and USB signals can be routed separately or as a whole
throughout the matrix system. USB port supports USB extension for remote
KVM control. Integration-friendly control options are offered as well, including
Windows PC configurator (PF-IP Console), PF-I P To u c h on iPad and IP
control box (PF-IPC). NEX-E500W is a perfect solution for any signal routing
applications, like homes, classrooms, conference rooms, broadcasts, etc.
Features
•Input: one HDMI input, one VGA with analog audio input.
•Output: one gigabit Ethernet output.
•Supports HDMI input resolutions up to 3840 x 2160@60Hz 4:2:0.
•Supports streaming resolutions up to 3840 x 2160@30Hz 4:4:4 and
3840 x 2160@60Hz 4:2:0.
•HDCP 2.2 compliant.
•Supports auto signal switch between HDMI and VGA – follows the
Last-In-First-Out rule.
•Supports multichannel channel audio up to PCM 7.1, Dolby Atmos and
DTS-X.
•Offers a USB type B port to directly connect to a PC and complies with
USB 2.0 standard.
•Supports bi-directional serial communication between encoder and IP
control box, or encoder and decoder.
•Allows AV, USB, IR, RS232 and power signals to be delivered up to

4
100m/330ft over a single Cat 5e cable or above.
•Flexible routing policies, allowing audio, video, IR and USB signals to be
routed separately or as a whole throughout the matrix system.
•Supports PoE to be remotely powered by compatible power source
equipment such as a PoE-enabled Ethernet switch, eliminating the need
for a nearby power outlet.
•Supports Windows PC configurator, PF-I P To u c h and IP control box for
device control.
•2-Gang wall plate cover included.
Package Contents
•1 x NEX-E500W
•1 x Phoenix Male Connector (3.5 mm, 2 Pins)
•1 x 2-Gang Wall Plate Plastic Cover (with Screws)
•4 x Mounting Screws
•1 x Quick Start Guide

5
Panel Description
Front Panel
VGAIN
AUDIO IN
HDMI IN
HOST
RESET
LINK
POWER
RS232
IR SENSOR
1
2
3
4
6
7
9
8
5
No.
Name
Description
1 VGA IN
VGA port: Connect to a VGA source device.
LED: LED is located on the bottom of the VGA port.
•LED On:
A valid VGA input is detected and
selected.
•LED Off: No valid VGA input is detected. / The valid
VGA input is not selected.
2 AUDIO IN Unbalanced stereo audio input, embedded with the
VGA source.
3 HDMI IN
HDMI port: Connect to an HDMI source device.
LED: LED is located on the left of the HDMI port.
•LED On: A valid HDMI input is detected and
selected.
•LED Off: No valid HDMI input is detected. / The
valid HDMI input is not selected.
4 LINK LED
Solid on: The device is connected to both an active
source and NEX-D500 decoder.
Blinking: The device is disconnected from an active
source or NEX-D500 decoder.
Off: The device is powered off or in the boot process. /
Network is down.
5 POWER LED
On:
The device is powered on.

6
No.
Name
Description
Off: The device is powered off.
6 RESET Button
Use this button to reset device.
When this device is powered on, use a pointed stylus to
hold down the RESET button for five or more seconds,
and then release it, it will reboot and restore to its
factory defaults.
7 IR SENSOR IR window with built-in IR receiver; receives signals
from IR remote.
8 RS232
Connect this port to a RS232 device such as a
computer to bi-directionally communicate with a RS232
device at the IP control box or NEX-D500 decoder side.
9 USB HOST
Connect a type B male to type A male USB cable
between this port and the USB port of a desktop or
laptop.
The device is USB 2.0 compliant.
Rear Panel
1
2
ETHERNET
(POE)
Wallplate 4K HDMI over IP
Encoder w/ KVM
No.
Name
Description
1 DC 12V Connect to DC 12V power using the phoenix male
connector provided.
2 Ethernet (POE)
Connect this port to a gigabit Ethernet switch for IP
stream output and device control.
Note:

7
No.
Name
Description
•This device can be powered by a PoE-enabled
Ethernet switch via the RJ-45 port, eliminating the
need for a nearby power outlet.
•Power supply via a power adapter has higher
priority as compared to PoE power supply. When
the device is connected to both a power adapter
and the PoE-enabled Ethernet switch, it receives
power from the power adapter instead of the
switch.

8
Specifications
Technical
Input Video Port •1 x HDMI (female HDMI Type-A)
•1 x VGA
Input Video Type •HDMI: HDMI 1.4b w/ HDCP 2.2
•VGA
Input Resolution
HDMI:
640x4808, 800x6008, 1280x720678, 1280x8008,
1280x10248, 1360x7688, 1366x7688, 1440x9008,
1680x10508, 1920x12008, 1920x10801,2,3,4,5,6,7,8,
3840x21601,2,3,4,5,6,7,8
VGA:
640x4808, 800x6008, 1280x720678, 1280x8008,
1280x10248, 1360x7688, 1366x7688, 1440x9008,
1680x10508, 1920x10808, 1920x12008
1 = at 23.98 Hz, 2 = at 24 Hz, 3 = at 25 Hz, 4 = at 29.97
Hz, 5 = at 30 Hz, 6 = at 50 Hz, 7 = at 59.94 Hz, 8 = 60 Hz
Note: 4096x2160/3840x2160@50Hz/59.94Hz/60Hz is
based on chroma sub-sampling 4:2:0 8-bit only.
Input Video Signal
0.5~1.2 V p-p
Input DDC Signal
5 V p-p (TTL)
Output Video Port
Ethernet (female RJ-45)
Output Video Type
JPEG video & raw audio IP stream
Output Resolution
Up to 3840x2160@30 4:4:4
Maximum Pixel Clock
300 MHz
Input Audio Format
•3.5mm Stereo Jack: Stereo
•HDMI: Fully supports audio formats in HDMI 2.0
specification, including PCM, Dolby TrueHD, Dolby
Atmos, DTS-HD Master Audio, DTS:X
Control Method
•Windows PC Configurator (PF-IP Console)
•PF-IP Touch on iPad
•
IP Control Box (PF-IPC)
General
Operating Temperature 0°C to 45°C (32°F to 113°F)
Storage Temperature
-20°C to 70°C (-4°F to 158°F)
Humidity
10% to 90%, non-condensing
ESD Protection
Human-body Model:

9
General
±8kV (Air-gap discharge)/
±4kV (Contact discharge)
Power Consumption
(Max.)
5.7W
Device Dimension
(W x H x D)
With front panel:
89mm × 105.6mm × 43.5mm / 3.5’’ × 4.16’’ × 1.71’’
Without front panel:
89mm × 105.6mm × 40mm / 3.5’’ × 4.16’’ × 1.57’’
Net Weight
0.37kg/0.81lbs

10
Typical Application
3 x 3 Video Wall
Serial
HDMI OUT
Decoder
Wall Plate Encoder
Decoder
Decoder
Decoder
Decoder
Decoder
Decoder
AUDIO OUT
HDMI OUT
4 x 5 Video Wall
Serial
HDMI OUT
HDMI OUT
HDMI OUT
VGA IN
Display
Display
KVM
Remote
HDMI OUT
HDMI OUT
USB (Keyboard and Mouse)
Amplifier
1 GbE
Ethernet Switch
Desktop with
PC Configurator
iPad with PF-IP Touch
Wireless Router
Workstation/PC
AUDIO IN
USB
Encoder
Encoder
HDMI IN
4K MediaPlayer
Workstation/PC
HDMI IN
AUDIO IN
USB
IP Control Box
Wall Plate Encoder
Set-top Box
Remote
VGAIN
AUDIOIN
HDMI IN
HOST
RESET
LINK
POWER
RS232
IRSEN SOR
VGAIN
AUDIOIN
HDMI IN
HOST
RESET
LINK
POWER
RS232
IRSEN SOR
Remote
Remote

11
Hardware Installation
1 GbE Ethernet Switch
Desktop with
PC Configurator
IP Control Box IP Stream
IP Stream
Control
Control Control
Projector
HDMI OUT HDMI OUT
USB
(Keyboard and Mouse)
Serial
Communication
Amplifier AUDIO
OUT IR
OUT
RS23 2Devic e
iPadwithPF -IP Touch
WirelessRoute r
Lapto p
USB
Serial Communication
Remote
Apple TV
AUDIO
VGA
HDMI
VGAIN
AUDIO IN
HDMI IN
HOST
RESET
LINK
POWER
RS232
IR SENSOR
Note: If the Ethernet switch doesn’t support PoE or cannot provide enough
power, connect encoders and decoders to their power adapters.

12
Auto Signal Switch
Auto signal switch allows you to easily and quickly choose the video source
between HDMI and VGA. It follows the LIFO (Last-In-First-Out) rule.
For example, if a new active source is connected, the NEX-E500W will
automatically switch to this source and output it; if you disconnect the cable
from the current source input, the other source will be automatically selected.

13
Device Control
The NEX-E500W allows you to use the PC configurator, PF-IP Touch and IP
control box to manage and control them and the decoders. This section
briefly introduces how to route the video source to the display using these
tools. By default, audio, video together with IR, and USB signals are routed
as a whole. For more information, see their guides.
The following tables describes how audio, video, IR and USB signals are
routed using all the different tools.
Operation Tools
Description
PC configurator
Route audio, video, IR and USB signals as a whole.
PF-I P To u c h
IP control box
Both of the following routing policies are available.
•Route audio, video, IR and USB signals as a
whole.
•R
oute audio, video, IR and USB signals
separately via API commands of IP control box.
Note:
When audio, video, IR and USB signals are routed separately via API
commands of IP control box, they can be routed as a whole with the other
operation tools.

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USER MANUAL
NEX-E500W
Wallplate 4K HDMI over IP Encoder w/ KVM