Planar UltraRes L Series User manual

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Planar UltraRes L Series User Manual
020-1427-00A
User Manual
Planar®UltraResTM L Series
URL136-T

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Copyright © August 2023 by Planar Systems, Inc.
All rights reserved.
This document may not be copied in any form without permission from Planar. Information in
this document is subject to change without notice.
Trademark Credits
Windows™ is a trademark of Microsoft Corp.
All other companies are trademarks or registered trademarks of their respective companies.
Disclaimer
The information contained in this document is subject to change without notice. Planar Systems,
Inc. makes no warranty of any kind with regard to this material. While every precaution has
been taken in the preparation of this manual, the Company shall not be liable for errors or
omissions contained herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this material.
Warranty and Service Plans
Planar warranty and service plans will help you maximize your investment by providing great
support, display uptime, and performance optimization. From post-sale technical support, to a
full suite of depot services, our services are performed by trained employees. When you
purchase a Planar product, you get more than a display; you get the service and support you
need to maximize your investment. To find the latest warranty and service information regarding
your Planar product, please visit http://www.planar.com/support
Part Number: 020-1427-00A

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Table of Contents
Introduction ...................................................................................................................5
1. Safety Information................................................................................................................6
2. Safety Precautions...............................................................................................................6
2.1 Important Safety Instructions...............................................................................7
2.2 Informations sur la sécurité .................................................................................8
2.3 Précautions de sécurité.......................................................................................8
2.4 Consignes de sécurité importantes.....................................................................9
3. Recommended Usage.......................................................................................................10
3.1 Warranty Coverage ...........................................................................................10
3.2 Important Waste Disposal Information ..............................................................10
3.3 Normal Usage Guidelines..................................................................................11
Unpacking and Checking Accessories......................................................................12
4. Package Contents .............................................................................................................12
5. Accessory Kit.....................................................................................................................15
6. Optional Accessories.........................................................................................................18
7. Optional Rolling Stand Crate .............................................................................................18
8. Planar UltraRes L Series –Standard Inputs......................................................................20
Installing the Display ..................................................................................................21
9. Before You Begin...............................................................................................................21
9.1 Tools/Equipment List .........................................................................................21
9.2 Other Things You May Need .............................................................................21
9.3 Plan Your Installation.........................................................................................21
9.4 Prepare Your Installation Location.....................................................................22
9.5 Cable Length Recommendations......................................................................22
10. Installation..........................................................................................................................23
10.1 Installation Overview .........................................................................................23
10.2 LED Module Removal........................................................................................65
10.3 Last Column Installation in Recess ...................................................................66
10.4 Mounting a Peripheral Device ...........................................................................67
Operating the Display.................................................................................................68
11. OSD Keypad......................................................................................................................68
12. Remote Control Receiver ..................................................................................................69
13. LED Indicators...................................................................................................................70
14. Using the Remote Control .................................................................................................71
15. IR Command Protocol ........................................................................................................72
15.1 Hex Codes.........................................................................................................73
15.2 Locking the Keypad and IR Remote..................................................................75
15.3 Unlocking the Keypad and IR Remote ..............................................................75
15.4 Changing the IR Remote Code Set...................................................................75
15.5 Turning the Display On......................................................................................75
15.6 Turning the Display Off......................................................................................75
15.7 Adjusting the Volume.........................................................................................76
15.8 Selecting Layouts and Input Sources................................................................76
15.9 Navigating Through the Menus .........................................................................77
16. Inputs and Views Menu .....................................................................................................78

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16.1 Image Adjust Menu............................................................................................81
16.2 Audio Menu .......................................................................................................84
16.3 Presets Menu ....................................................................................................85
16.4 Advanced Settings Menu...................................................................................86
16.5 Information Menu.............................................................................................110
17. Using the Touch Screen...................................................................................................113
Planar UltraRes Web UI ............................................................................................ 114
18. UltraRes Web UI Home Screen.......................................................................................116
19. Admin...............................................................................................................................120
20. Settings............................................................................................................................123
21. Setup ...............................................................................................................................128
External Control ........................................................................................................131
Signal Compatibility..................................................................................................132
Color Subsampling Report.......................................................................................136
Power Consumption .................................................................................................137
Specifications............................................................................................................138
Dimensions................................................................................................................141
22. URL136-T Display ...........................................................................................................141
23. Display and Included Wall Mount.....................................................................................142
24. Display and Optional Rolling Cart....................................................................................143
Troubleshooting During Installation........................................................................144
25. Error Codes .....................................................................................................................144
26. Symptoms, Possible Causes and Solutions....................................................................145
26.1 Symptom: Display Doesn’t Respond to External Control System ...................145
26.2 Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz....................................145
26.3 Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz....................................146
26.4 Symptom: IR Isn’t Working Properly................................................................146
26.5 Column(s) not displaying an image.................................................................147
26.6 Touch is not working........................................................................................147
26.7 Erratic touch behavior......................................................................................148
26.8 No audio out of right speaker ..........................................................................148
Accessing Planar’s Technical Support Website.....................................................149
Regulatory Information.............................................................................................150

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Introduction
The Planar®UltraRes™ L Series 136", Full HD resolution all-in-one LED display combines the ease-of-
use and best-in-class processing of the Planar UltraRes family with award-winning Planar fine pixel
pitch LED technology for meeting rooms and classrooms. The display comes with a wall mount and can
be quickly assembled with only two people. It features on-board processing, audio, power from only one
110V cable, native multi-point touch and multiple inputs to support simultaneous viewing of up to four
content sources. Optional rolling floor stand is available.
Features of the Planar UltraRes L Series displays include:
• 136" size
• Full HD resolution (1920 x 1080)
• Multi-source viewing
• 10-point touch interactivity
Caution: This manual is intended for use by qualified service persons and end users with experience
configuring and installing AV equipment.

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1. Safety Information
Before using the Planar UltraRes L Series, please read this manual thoroughly to help protect against
damage to property, and to ensure personnel safety.
• Be sure to observe the following instructions.
• For your safety, be sure to observe ALL the warnings detailed in this manual.
• For installation or adjustment, please follow this manual’s instructions, and refer all servicing to
qualified service personnel.
2. Safety Precautions
• If water is spilled or objects are dropped inside the display, remove the power plug from the
outlet immediately. Failure to do so may result in fire or electrical shock. Contact your dealer for
inspection.
• If the display is dropped or the chassis is damaged, remove the power plug from the outlet
immediately. Failure to do so may result in fire or electrical shock. Contact your dealer for
inspection.
WARNING! Wall mounts must be secure.
• If the display is hung on a wall, the wall must be strong enough to hold it. Simply mounting it
to wallboard or wall paneling won’t be adequate or safe.
Caution:
• Displays should be mounted where viewers cannot insert small objects in the openings that will
create hazards by contacting bare conductive parts.
• If the power cord or plug is damaged or becomes hot, turn off the main power switch of the
display. Make sure the power plug has cooled down and remove the power plug from the outlet. If
the display is still used in this condition, it may cause a fire or an electrical shock. Contact your
dealer for a replacement.

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2.1 Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use the display near water.
6. For cleaning the LED modules, refer to Planar Display Cleaning Guidelines found at
https://www.planar.com/support/display-cleaning/
7. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus
(including amplifiers) that produce heat.
8. Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two
blades with one wider than the other. A grounding type plug has two blades and a third grounding
prong. The wide blade or the third prong is provided for your safety. When the provided plug does
not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
9. Protect the power cord from being walked on or pinched, particularly at plugs, convenience
receptacles and the point where they exit from any equipment.
10. Only use the attachments/accessories specified by the manufacturer.
11. Unplug all displays during lightning storms or when unused for long periods of time.
12. In instances where a power surge has occurred and a display no longer has an image, the display
power will need to be reset.
13. You must follow all National Electrical Code regulations. In addition, be aware of local codes and
ordinances when installing your system.
14. Refer all servicing to qualified service personnel. Servicing is required when any of the displays
have been damaged in any way. For example, if the AC power cord or plug is damaged, liquid has
been spilled or objects have fallen into a display, the displays have been exposed to rain or
moisture, do not operate normally or have been dropped.
15. Keep the packing material in case the equipment should ever need to be shipped.
16. Mounts must be secure. The structure must be strong enough to hold displays brackets, cables
and accessories. Seismic engineers should be consulted in areas prone to earthquakes.
17. Caution: There is a risk of explosion if the battery is replaced with incorrect type. Dispose of used
batteries according to local regulations.
18. The LEDs mounted on the front surface of the Planar UltraRes L Series can be damaged by
contact with fingernails, rings and other hard items.
19. Any changes or modifications to the display not expressly approved by Planar could void the
user's authority to operate this equipment.

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2.2 Informations sur la sécurité
Avant d'utiliser le Série Planar UltraRes L, veuillez lire attentivement ce manuel pour éviter tout
dommage matériel et assurer la sécurité du personnel.
• Assurez-vous de respecter les instructions suivantes.
• Pour votre sécurité, veuillez respecter TOUS les avertissements détaillés dans ce manuel.
• Pour l'installation ou le réglage, suivez les instructions de ce manuel et confiez l'entretien à un
personnel qualifié.
2.3 Précautions de sécurité
• Si de l'eau est renversée ou si des objets sont tombés à l'intérieur de l'écran, débranchez
immédiatement la fiche d'alimentation de la prise. Le non-respect de cette consigne peut
entraîner un incendie ou une électrocution. Contactez votre revendeur pour qu'il procède à une
inspection.
• Si l'écran est tombé ou si le châssis est endommagé, débranchez immédiatement la fiche
d'alimentation de la prise. Le non-respect de cette consigne peut entraîner un incendie ou une
électrocution. Contactez votre revendeur pour qu'il procède à une inspection.
AVERTISSEMENT! Les supports muraux doivent être sécurisés.
• Si l'écran est accroché à un mur, celui-ci doit être suffisamment solide pour le supporter.
Un simple montage sur une plaque de plâtre ou un panneau mural n'est ni suffisant ni sécuritaire.
Attention : Pour le modèle non tactile :
• Le polariseur avant du modèle URL non tactile est souple et peut être rayé par des objets pointus.
• Une légère pression sur l'écran LED du modèle URW non tactile entraînera une distorsion de
l'image. Une pression plus forte causera des dommages permanents.
Attention : Pour tous les modèles URL:
• Les écrans doivent être montés de manière à ce que les spectateurs ne puissent pas insérer de
petits objets dans les ouvertures, ce qui créerait des dangers en touchant des pièces conductrices
nues.
• Si le cordon d'alimentation ou la fiche est endommagé(e) ou devient chaud(e), éteignez
l'interrupteur principal de l'écran. Assurez-vous que la fiche d'alimentation a refroidi et retirez-la de
la prise de courant. Si vous continuez à utiliser l'écran dans cet état, vous risquez de provoquer un
incendie ou une électrocution. Contactez votre revendeur pour un remplacement.

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2.4 Consignes de sécurité importantes
1. Lisez ces consignes.
2. Conservez ces consignes.
3. Tenez compte de tous les avertissements.
4. Suivez toutes les consignes.
5. N'utilisez pas l'écran près de l'eau.
6. Nettoyez les écrans LED avec un nettoyant ou des lingettes prévus pour ce type
d'appareil.
7. N'installez pas l'appareil près de sources de chaleur telles que radiateurs, bouches de
chaleur, poêles ou autres appareils (y compris les amplificateurs) qui produisent de la
chaleur.
8. Ne neutralisez pas le dispositif de sécurité de la fiche polarisée ou de mise à la terre. Une
fiche polarisée possède deux lames, l'une plus large que l'autre. Une fiche de mise à la
terre a deux lames et une troisième broche de mise à la terre. La lame large ou la
troisième broche est prévue pour votre sécurité. Si la fiche fournie ne rentre pas dans
votre prise, consultez un électricien pour remplacer la prise obsolète.
9. Protégez le cordon d'alimentation contre les piétinements et les pincements, en particulier
au niveau des fiches, des prises de courant et du point de sortie de tout écran LED grand
format de Planar.
10. Utilisez uniquement les accessoires spécifiés par le fabricant.
11. Débranchez tous les écrans pendant les orages ou lorsque vous ne les utilisez pas
pendant de longues périodes.
12. Dans les cas où une surtension s'est produite et qu'un écran n'a plus d'image, il faudra
réinitialiser l'alimentation de l'écran.
13. Vous devez respecter toutes les règles du Code national de l'électricité. De plus, tenez
compte des codes et des règlements locaux lors de l'installation de votre système.
14. Confiez toute réparation à un personnel qualifié. Une réparation est nécessaire lorsque
l'un des écrans a été endommagé de quelque manière que ce soit. Par exemple, si le
cordon ou la fiche d'alimentation CA est endommagé(e), si du liquide a été renversé ou si
des objets sont tombés dans un écran, si les écrans ont été exposés à la pluie ou à
l'humidité, s'ils ne fonctionnent pas normalement ou s'ils ont été échappés.
15. Conservez le matériel d'emballage au cas où l'équipement devrait être expédié.
16. Les supports muraux doivent être sécurisés. Le mur doit être suffisamment solide pour
supporter les supports, les câbles et les accessoires des écrans. Des ingénieurs
sismiques devraient être consultés dans les zones sujettes aux tremblements de terre.
17. Attention : Il existe un risque d'explosion si la pile est remplacée par un type incorrect.
Éliminez les piles usagées conformément aux règlements locaux.

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3. Recommended Usage
In order to get the most out of the Planar UltraRes L Series, use the following recommended
guidelines to optimize the display.
Note: Planar UltraRes L Series is designed for use only with Planar’s optional rolling floor stand,
or installed with the provided fixed wall mount, and is for indoor use only.
Note: Non-uniform, non-black static content displayed on LED displays can cause uneven
decay of performance, commonly referred to as “burn in.” Although direct view LED is far more
resistant to burn in, extended use of static images can cause uneven image performance. The
higher the brightness, the quicker this can manifest. Burn-in causes the screen to retain an
image, with little or no way to correct. Under normal use, an LED will not experience burn-in, nor
will it retain images in any way.
Normal use of the display is defined as displaying continuously changing video patterns or
images.
3.1 Warranty Coverage
The 136” URL136-T is warranted for 24 x 7 usage.
Planar recommends turning off the power for 4 hours per day for optimal performance.
For complete warranty details, please visit http://www.planar.com/warranty.
3.2 Important Waste Disposal Information
Please recycle or dispose of all electronic waste in accordance with local, state, and federal
laws. Additional resources can be found online at http://www.planar.com/about/green/.
The crossed-out wheelie bin symbol is to notify consumers in areas subject to Waste Electrical
and Electronic Equipment (WEEE) Directive 2012/19/EU that the product was placed on the
market after August 13, 2005 and must not be disposed of with other waste. Separate collection
and recycling of electronic waste at the time of disposal ensures that it is recycled in a manner
that minimizes impacts to human health and the environment. For more information about the
proper disposal of electronic waste, please contact your local authority, your household waste
disposal service, or the seller from whom you purchased the product.

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3.3 Normal Usage Guidelines
Normal use of the display is defined as operating in the open air to prevent heat buildup, and
without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight
that can cause the displays to experience high operating temperatures. For all displays, do not
block fans or ventilation openings. If the display will be installed in a recessed area with an
enclosure, ensure adequate openings are applied for proper air flow and ventilation.
It is up to the installer to ensure that display placement is changed, thermal shielding is provided
and/or additional ventilation is provided to keep the display within its nominal operating
parameters. Maximum ambient operating temperatures for the Planar UltraRes L Series are:
• 0-40°C at up to 1000 meters
• 0-35°C at up to 2000 meters
• 0-30°C at up to 3000 meters
Cooling Requirements
For optimal performance, active cooling by the installer should be planned for when the ambient
temperature anywhere in the wall is predicted to be above the specified ambient temperature for
the display.

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Unpacking and Checking
Accessories
The URL136-T comes in one convenient crate. To open, use a 14mm (9/16) nut drivers or
wrenches to remove the bolt assemblies from the end of the crate. The end of the crate may be
lifted from the crate and the underlying protective wrap can be removed to expose the cartons
containing the various parts of the product.
4. Package Contents
Part
Description
Number
Picture
Left mount
bar
Provides left structure for
LED columns to wall or
rolling stand.
2
Right mount
bar
Provides right structure for
LED columns to wall or
rolling stand.
2

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Part
Description
Number
Picture
LED
columns
Provides mounting
structure for LED modules
and precision surfaces
and features for
alignment, labeled 1
through 5.
Note: All columns are
mechanically or
electrically different and
are installed in order.
The installation positions
cannot be swapped.
5
Left
electronics
Provides electronic
functions for the display.
1
Right
electronics
Provide electronic
functions for the display.
1
Left front
cover,
comes
attached to
above left
electronics
Provides front cover for
left electronics and holds
screen bottom touch
sensor electronics.
1

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Part
Description
Number
Picture
Right front
cover,
comes
attached to
above right
electronics
Provides front cover for
right electronics and holds
display bottom touch
sensor electronics.
1
Left side trim
Provide display trim on left
side and holds screen left
side touch sensor
electronics.
1
Right side
trim
Provide display trim on
right side and holds
screen right side touch
sensor electronics.
1
Top left trim
Provide display trim on top
left side and holds display
top left touch sensor
electronics.
1
Top right trim
Provide display trim on top
right side and holds
display top right touch
sensor electronics.
1

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5. Accessory Kit
Part
Description
Number
Picture
Jack screw
bracket
Provide column position
adjustment. Attaches to
mounting bar and
positions jack screw
mounting threads.
8
Column
alignment
plate
Provide vertical
adjustment for installed
columns.
4
Front cover
Provides aesthetic front
cover for electronics box
seam.
1
Front cover
bracket
Provides structural
strength for electronics
box attachment.
1
AC power
cord
Provide AC connection to
the display.
1
IR sensor
Used to receive signals
from remote control.
1
HDMI cable
Provide audio and video
input to the display.
1
USB cable
Connects to a PC for
touch functionality and
serial commands.
1
Remote
control
Used to control the
display.
1

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Part
Description
Number
Picture
Battery
AAA for remote.
2
Gloves
Used to handle columns
and LED modules.
2 pairs
Quick Start
Guide
1
Module
removal
tool/charger
Removes LED modules
of the display.
1
Signal flex
cable
Provides signal between
LED columns.
3
Tab screw
Attaches electronics
assembly to the bottom
of the LED columns and
attaches handles to
columns, M4x8.
9
Bracket
screws
Bracket to electronics
assembly, M3x6 panhead
screw w/ lock and flat
washer.
8
Trim screw
Attaches top trim to side
trim; M3x20 flathead
screw.
2

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Part
Description
Number
Picture
Trim, front
covers, front
cover, front
cover bracket,
bracket, front
covers screw
Attaches side trim to
electronics, bracket to
electronics, front cover
bracket to front covers,
front cover to front cover
bracket; M3x6 flathead
screw.
46
Column
alignment
plate screw
Attaches column
alignment plate to top of
columns; M4x10 flathead
screw.
8
Mount bar,
column,
electronics
assemblies
screw
Attaches mount bars
together, column 4 to
column 5, and base of
columns to electronics
assembly; M5x10
panhead screw w/ lock
and flat washer
10
Handles
Attaches to column for
optional installation.
2
Tool Kit
4M hex ball end wrench,
2X magnet adjustment
tool, and #1 Phillips
screwdriver
1 set

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6. Optional Accessories
Part
Description
Number
Picture
Spare LED
Modules
Extra LED modules for
replacement.
.
Quantity
per
ordered
7. Optional Rolling Stand Crate
Part
Description
Number
Picture
Vertical
column
assembly
Provides the vertical
structure to mount the
main beams and
provides rollers for the
stand.
2
Main support
beam
Provides a horizontal
structure between the 2
vertical column
assemblies and provides
an attachment surface for
the mount bars.
2
Left wing
Provides an extension of
the main beams on the
left side.
2
Right wing
Provides an extension of
the main beams on the
right side.
2
Alignment
pins
Attaches to support
beams to provide
positioning for mount
bars.
8
Main beam,
wing washers
Used with M8x12 stand
screws, M8 flat washer.
8
Main beam,
wing screws
Attaches vertical column
to main beams and
wings, M8x12 socket
head screw.
8

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Part
Description
Number
Picture
Main beam,
wing screws
Attaches vertical column
to main beams and
wings, M4x10 flat head
screw.
16
Mount bar
screws
Attaches mount bars to
rolling floor stand.
12
Mount bar
washers
Attaches mount bars to
rolling floor stand
12
Caster
wrench
Tool for leveling the floor
stand
1

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8. Planar UltraRes L Series –Standard Inputs
URL136-T
Description
1
USB-B: Touch
2
LAN
3
USB-A: Service
4
IR: 3.5mm TRS (female)
5
RS232: DB9 (female)
6
SPDIF Audio Out
7
Line Audio Out: 3.5mm TRS (female)
8
AC ON/OFF
9
AC IN: IEC C14
10
HDMI 1: HDMI, 4K/60Hz, HDCP 2.2
11
HDMI 2: HDMI, 4K/60Hz, HDCP 2.2
12
HDMI 3: HDMI, 4K/30Hz, HDCP 1.4
13
HDMI 4: HDMI, 4K/30Hz, HDCP 1.4
14
DP IN: DisplayPort In, 4K/60Hz
15
DP OUT: DisplayPort Out