Planet Networking & Communication IPX-1980 Instruction Manual

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
Frequently Asked Questions
Q1. How to connect the IPX-1980 IP PBX to the Internet ?
A1(IP PBX behind the Router): If your office access the public network through router,
you can put the IP PBX behind the router. You should connect the WAN port of the IP PBX to
the LAN ports of the router, and you can also connect HUB or Switch to the LAN port of the IP
PBX to enable some PC or IP Phone to access the public network..
A2 (IP PBX behind the Modem): If you have the public IP and want to enable the IP
PBX access the public network directly without router, then you should connect the Wan port of
the IP PBX to the public network and connect HUB or Switch to the LAN ports of the IP PBX to
enable your PC access the public network.(If you want to access the public network through
Modem, then you should use the PPPoE function of the IP PBX and make the IP PBX dial-up
to connect to the public network)

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
Q2. How to combine two IPX-1980 IP PBX in the same network.
[ANSWER]: We start combining two IP PBX in the same network and then try to expand to
different network.
Below is the structure of how to combine two IP PBX in the same LAN:
Register the IPX-1980-A as an peer in IPX-1980-B(via IAX2 trunk),so the extensions in
IPX-1980-A can make calls to IPX-1980-B’s extensions via this “special” trunk.
In above structure:
1. IP PHONEA registers to IPX-1980-A as extension 601.
2. IP PHONEB registers to IPX-1980-B as extension 801.
3. All the extensions under IPX-1980-A are in the format 6XX.
4. All the extensions under IPX-1980-B are in the format 8XX
5. Extensions under IPX-1980-A can make calls to extension under IPX-1980-B with format
8XX.
6. Extensions under IPX-1980-B can make calls to extension underIPX-1980-A with format
6XX.
Step 1: Set up a peer 699 in IPX-1980-A

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
In the page TrunksÆAdd a Trunk
Peer Name: IPX1980B
Peer Username: 699, Account of this Peer
Password: 699, IAX2 Log on password
Advance Options: Select IAX protocol

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
Step 2: Set up an IAX trunk in IPX-1980-B to connect to IPX-1980-A via this IPX-1980B Peer.
In the page Trunks--> Add a Trunk
Step 3: Set Dial Rule in IPX-1980-B, all calls starting with 6 will be sent to IPX-1980-A.
In the page: Outbound Routes --> Add a Dial Rule

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
Step 4: Set the user 601 and Dial Plan in IPX-1980-A.
In the page: Extensions ÆDial Plan
Activate the change and apply the test:
1. Register an IP phone IP PHONEB to IPX-1980-B with 801 extension.
2. Register an IP phone IP PHONEA to IPX-1980-A with 601 extension.
3. 801 call 601. And you can see 601 will ring and you can pick up the call.
Above is the way to route IPX-1980-B’s call to IPX-1980-A,
Accordingly, if you want to call from IPX-1980-A to IPX-1980-B, continue as below:
Step 5: Set Dial Rule in IPX-1980-A all calls starting with 8 will be sent to IPX-1980-B.

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
Step 6: Set the user 801 and Dial Plan in IPX-1980-B
Activate the change and apply the test:
601 call 801, and 801 will ring and you can pick up the call.
Q3. [IPX-1980] How to combine two IPPBX in different network.
[ANSWER]:
The general environment for two IPX-1980 in different locations is: two IPX-1980 IP PBX are
both in the Internet and using the public IP.

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
The configuration is same as above guide(7.2 Combine two IPX-1980 IP PBX in the same
network) , but use the public IP address as the "HOST" settings, set as below:
In the page Trunks of IPX-1980-B--> Add a Trunk
The general environment for two IPX-1980 IP PBX in different location and one or both two
are behind router and using the private IP. So we need to make port forwarding in the router
and make IPX-1980 IP PBX reach to each other.

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
Step 1: Set port forwarding in the router for IPX-1980-A
For the IPX-1980-A is behind the router, you need forward the IAX2 port in your router, so all
the packets received on the router WAN port (210.11.25.127:4569) will be forwarded to the
IPX-1980-A (192.168.1.21:4569). Below is the setting page in a Planet router(SG-4800) to
make example:
Step 2:Set up the Provider Host in IPX-1980-B
Set up the service provider and calling rule in IPX-1980-B to make it register to IPX-1980-A.
This method is almost the same as above, EXCEPT you need to use the 210.11.25.127 as the
service provider instead of 192.168.1.21.

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
Step 3: Set port forwarding in the router for IPX-1980-B
Use the same method as Step 1 to do port forwarding in router-B for IPX-1980-B as above.
Setp4: Combine two IPX-1980 and make calls
Accordingly, set the 601 users in IPX-1980-A and 801 users in IPX-1980-B, and build the
correct dial rules as above, you can make calls between two the IPX-1980 IP PBX.
1. You can also apply a DDNS to get one fixed domain for both IPX-1980 IP
PBX and connect to each other rather than using the Port Forwarding in the
router.

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
Q4 . Remotely register IP phone to the IPX-1980
[ANSWER]: Build one DDNS if you have no static IP for accessing the internet.
To get one free domain from www.dyndns.org.
Like ours:
1. If the IPPBX is behind the Router, please open port 5060 for signaling and the
10001-10200 port for RTP. And 80 port for you web(default is 80 port), and make the port
map for IPPBX.
2. Now ,if your dyndns and the port mapping is successfully set up, you can access your web
Like:
http://plnaettest.dyndns.org
3. Then set the sip support.
Advanced--ÆGlobal SIP Settings ÆNAT Support

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
zExtern IP Replace with your external IP address this your public IP or domain
zExtern Host Replace with your external IP address this your public IP or domain
zExtern Refresh Set time for fresh, default 10
zLocal Network Address Replace with your local network address and mask
zNAT mode If your IPPBX behind the Router, set default yes
4. If your settings are accomplished, now you can try to register one extension.
We try our phone and soft phone eyebeam.
1) If your phone is behind the router, and you must open the NAT for your extension.
Usually we open it.
Like:

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
Then we begin to register the soft phone.

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
It is registered.
Now try our own IP phone.
It is registered.

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
Q5. [IPX-1980] How to customization on hold music
[ANSWER]:
1. in [Music Management], [Upload music file] item,
1.1 Select music directory: in here you can choice Music 1-10.
1.2 Choice and Upload the music file(The sound file must be wav(16bit/8000Hz/Single), gsm,
ulaw or alaw !! The size is limited in 15MB)
1.3 In music settings, choice the file you want to replace, and press save.

PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web site:http://www.planet.com.tw
Planet reserves the right to change specifications without
prior notice.
All brand names and trademarks are property of their
respective owners.
Copyright (c) 2012 PLANET Technology Corp. All rights
reserved
1.4 Please be remind: [Music Reload], is last step to upload the music file to system, even
user already press [Upload] in step 1.2 or press Music reload in step 1.3, it still need to
press [Music Reload] to finished the last step and make music file replace.