Planet IPX-1900 User manual

Internet Telephony PBX System
IPX-1900
User’s manual
Version 1.0.1

Copyright
Copyright (C) 2009 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET Technology, This
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and makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
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user may be required to take adequate measures.
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2
parately.
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3
Revision
User’s Manual for PLANET Internet Telephony PBX System:
Model: IPX-1900
Rev: 1.01 (January, 2009)
Part No. EM-IPX1900 Series V1.0

4
TABLE OF CONTENTS
Chapter 1 .................................................................................................6
Introduction.............................................................................................6
Overview............................................................................................................................6
Package Content ...............................................................................................................7
Physical Details .................................................................................................................7
Front Panel Indicators.................................................................................................8
Rear Panel Indicators..................................................................................................8
Chapter 2 Preparations & Installation.................................................10
Physical Installation Requirement ................................................................................10
Network Interface quick configurations................................................................... 11
RS-232 Console Port Configuration.........................................................................14
Chapter 3 IP PBX Setup .......................................................................16
SIP Basic Setting .............................................................................................................16
SIP Extension............................................................................................................18
FXS Extension..........................................................................................................20
SIP Trunk..................................................................................................................21
FXO Trunk................................................................................................................23
Gateway Trunk .........................................................................................................24
Trunk Group ............................................................................................................. 24
Dialing Rules ............................................................................................................ 26
Attendant Number ....................................................................................................27
Attendant Message ...................................................................................................28
Attendant Time .........................................................................................................29
Record Auto Attendant .............................................................................................30
Upload Voice File ..................................................................................................... 31
Call Parking ..............................................................................................................32
Gereral Setting..........................................................................................................33
Hunt Group Setting...................................................................................................35
Call Screen................................................................................................................37
Meet Room Setting...................................................................................................40
Chapter 4 Network Setup .....................................................................41
WAN & LAN Setup ........................................................................................................41
DHCP .......................................................................................................................46
Static Route...............................................................................................................48
NAT ..........................................................................................................................48
Packet Filter..............................................................................................................52
URL Filter.................................................................................................................53

5
Security.....................................................................................................................54
UPnP.........................................................................................................................55
DDNS .......................................................................................................................55
SNMP .......................................................................................................................56
Chapter 5 Management ........................................................................58
Admin Account ...............................................................................................................58
Date & Time .............................................................................................................59
Ping Test ...................................................................................................................60
Save & Restore .........................................................................................................60
Factory Default.........................................................................................................61
Firmware Update ......................................................................................................61
Chapter 6 Information ..........................................................................62
System Information ........................................................................................................62
PBX Extension Status...............................................................................................63
PBX Trunk Status .....................................................................................................63
Call Detail Record ....................................................................................................64
Appendix A............................................................................................65
How to use Call Parking function ................................................................................. 65
Appendix B............................................................................................66
How to use Call Pick-up function..................................................................................66
Appendix C............................................................................................67
How to record Sound and replacement Sounds package............................................67
Appendix D............................................................................................71
Record Voice Guide Process ..........................................................................................71
Appendix E............................................................................................72
Voice Communication Samples ..................................................................................... 72
IP Phone register to IPX-1900..................................................................................72
IP Phone make off-Net calls via Gateway................................................................74
IP Phone make external SIP Proxy calls via SIP Trunk............................................79
Appendix F ............................................................................................81
IPX-1900 Series Specifications ......................................................................................81
Appendix G ...........................................................................................83
IPX-1900 Module Card Specifications .........................................................................83
FXO Port Pin Assignments............................................................................................84
FXS Port Pin Assignments.............................................................................................84

6
Chapter 1
1
Introduction
Overview
PLANET IPX-1900 IP PBX telephony systems are designed and optimized for the small business in
daily communications. The IPX-1900 are able to accept 300 user registrations, and easy to install and
manage a fully working system with the convenience and cost advantages. The PLANET IPX-1900 is
also designed to operate on a variety of VoIP applications; it provides centralized call control,
auto-attendant, voice conferencing, and PSTN access, digital and IP-based communications.
Based on state-of-the-art embedded technology, the IPX-1900 provides a solid, uniform platform for
voice communications as well as data network communications. The IPX-1900 offers a seamlessly
integrated solution for the up-to-date telecommunication needs. The future IP PBX telephony system
offers all of the essential features of telephony which is required by small business/enterprise users for
their telecommunication/data needs.
Being more flexible, the IPX-1900 integrates up to 4 calls via the IPX-19FO (2*FXO) / IPX-19FS (2*FXS)
/ IPX-19SL (1FXO+1FXS) module to become a feature-rich PBX system that supports seamless
communications between existing PSTN calls, analog, IP phones and SIP-based endpoints.
The IP PBX is the feature-rich SIP based IP PBX telephony system that integrates NAT functions to
make it perfect for small business usage. The IP PBX integrates traditional PBX system functions and
provides many advanced functions including voice mail to email, web management etc.
Designed to run on a variety of VoIP applications, the IP PBX provide IP-based communications, voice
conferencing, and call detailed record (CDR), centralized Auto-Attendant (AA), and Interactive Voice
Responses (IVR). The IP PBX utilizes standard PSTN/GSM lines via the interfaces of FXO/GSM
gateway to become a feature-rich IP PBX telephony system that supports seamless communications
among existing local calls, SIP-based endpoints including low cost of long distance service, telephone
number portability and one network for both voice and data.
With the IP PBX, standard SIP phones can be easily integrated in your office. Users may integrate
PLANET IP Phone VIP-254T series, VIP-255PT/ 350PT/ 351PT, the ATA-150 / VIP-156/ 157/ 158/
161W of ATA (analog telephone adapter) series, the VIP-191/ 192 of Wi-Fi Phone, and Gateway series
VIP-281/ 281GS/ 480 to build up the VoIP network deployment in minutes. Allowing distributed IP
technology to meet traditional voice services with proactive managed interface, the IP PBX for
enterprises in the daily business processes can make people more productive, more intelligent tasks
and more customer satisfaction.

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IP PBX Features
• PBX Features
Automated Attendant (AA)
Interactive Voice Responses (IVR)
Voicemail support (VM)
Call Detailed Record (CDR)
User Management via Web Browsers
Display 300 Registered User’s Status: Unregistered / Registered / On-Call
Multiple Service Providers Lines / SIP Accounts (30)
Simultaneous Trunk Links: 30 concurrent trunk calls
SIP Trunk / Gateway Trunk / FXO Trunk Management
Two-stage / One-stage call to Trunk by Trunk Group Configuration
Build in 2 / 4 FXO PSTN trunk (Modular)
By adding external FXO analog gateway to use Terminal trunk Line
By adding external GSM VoIP gateway to use GSM trunk line
Built-in SIP Proxy Server Following RFC-3261
Support password authentication using MD5 digest and RFC2833 for DTMF Relay
• Call Features
Call Forward Immediate
Call Forward on Busy
Call Forward on No Answer
Call Pickup / Call Park
Call / Pickup Group
Caller ID / T.38 FoIP
Music on Hold / Music on Transfer
Call Transfer / Call Hold / Call Waiting
Three-way conference with feature phones
• Router Features
DHCP Server for LAN Users
Packet / URL Filter Virtual Server / DMZ/ Port Trigger
Static Route
NAT/Bridge mode
UPnP
Package Content
The contents of your product should contain the following items:
Internet Telephony PBX system unit
Power Adapter
Quick Installation Guide
User’s Manual CD
RJ-45 Cable
RS-232 Cable
Rack mount brackets
Physical Details
The following figure illustrates the front/rear panel of IP PBX.

Front Panel Indicators
Figure 1-1. Front Panel of IPX-1900
8
Table1-1. Front Panel description of IP PBX
Rear Panel Indicators
Figure 1-2. Rear Panel of IPX-1900
1 12V DC 12V DC Power input outlet
2 Reset The reset button, when pressed, resets the IP PBX without the
need to unplug the power cord.
3 WAN The WAN port supports auto negotiating Fast Ethernet
10/100Base-TX networks. This port allows your IP PBX to be
Front Panel LED State Descriptions
PWR On
Off
PBX Power ON
PBX Power OFF
SYS On
Flashing
System is booting
System is ready
LAN
On
Flashing
Off
LAN is connected successfully
Data is transmitting
Ethernet not connected to PC
WAN
On
Flashing
Off
PBX network connection established
Data traffic on cable network
Waiting for network connection
FXO/FXS Port
On
Flashing
Off
Port is busy
Ring indication. (FXS only)
Port is not enabled.

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connected to an Internet Access device, e.g. router, cable modem,
ADSL modem, through a CAT.5 twisted pair Ethernet cable.
4 LAN The LAN port allows your PC or Switch/Hub to be connected to the
IP PBX through a CAT.5 twisted pair Ethernet cable.
Slost A/B
2 external slosts with compliance FXO/FXS module.
FXO module is connects to PBX or CO line with RJ-11(Write)
analog line. FXO port was connected to the extension port of a PBX
or directly connected to a PSTN line of carrier
FXS module is connects to Phone with RJ-11 (Black) analog line.
FXS port was connected to your telephone sets, FAX, or Trunk Line
of PBX.
FXS Port
(Modular
IPX-19FS)
Connect to Phone with RJ-11 (Black) analog line. FXS port was
connected to your telephone sets, FAX, or Trunk Line of PBX.
FXO Port
(Modular
IPX-19FO)
Connect to PBX or CO line with RJ-11(Write) analog line. FXO port
was connected to the extension port of a PBX or directly connected
to a PSTN line of carrier
5
Note : IPX-19SL 2-Port PBX Life Line Module IPX-1900 (1FXO, 1FXS)
Table 1-2. Rear Panel description of IP PBX

2
Chapter 2
Preparations & Installation
Physical Installation Requirement
This chapter illustrates basic installation of IP PBX
•Network cables. Use standard 10/100Base-TX network (UTP) cables with RJ45 connectors.
•TCP/IP protocol must be installed on all PCs.
For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem (for
WAN port usage)
Administration Interface
PLANET IP PBX provides GUI (Web based, Graphical User Interface) for machine management and
administration.
Web configuration access :
To start IP PBX web configuration, you must have the web browsers installed on computer for
management
• Microsoft Internet Explorer 6.0.0 or higher with Java support
Default LAN interface IP address of IP PBX is 192.168.0.1. You may now open your web browser, and
insert 192.168.0.1 in the address bar of your web browser to logon IP PBX web configuration page.
IP PBX will prompt for logon username/password, please enter: admin / 123 to continue machine
administration.
Figure 2-1. Input prompt

In order to connect machine for administration, please
Í Note
locate your PC in the same network segment (192.168.0.x)
of IP PBX. If you’re not familiar with TCP/IP, please refer
to related chapter on user’s manual CD or consult your
network administrator for proper network configurations.
Network Interface quick configurations
Wizard is a tool to quickly setup IP PBX.
After pass the authentication, please click for quick IPX PBX setup.
For most users, Internet access is the primary application. The IP PBX supports the WAN interface for
Internet access and remote access. The following sections will explain more details of WAN Port
Internet access and broadband access setup. When you click “Wizard Setup “the following setup page
will be show.
Figure 2-2. Wizard-Operating Mode settings
¾Step1. Wan Type
WAN Setting
Static - IP If you are a leased line user with a fixed IP address, fill out the
following items with the information provided by your ISP.
DHCP – Cable Modem
This function will be automatically configured when plugged into
the cable modem. If there is a Domain Name Server (DNS) that
you would input to use.
PPPoE - ADSL
Some ISP's provide DSL-based service and use PPPoE to
establish communication link with end-users. If you are connected
to the Internet through a DSL line, check with your ISP to see if
they use PPPoE. If they do, you need to select this item.
Table 2-1. WAN description of IP PBX
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¾Step2. NAT Setting
LAN IP Setting
LAN IP Address Private IP address for connecting to a local private network.
(Default: 192.168.0.1)
Subnet Mask Subnet mask for the local private network (Default:
255.255.255.0)
DHCP Server Enable to open LAN port DHCP server
Assigned DHCP IP Address DHCP server range from start IP to end IP
DHCP IP Lease Time Client to ask DHCP server refresh time, range from 60 to
86400 seconds
Table 2-2. LAN IP description of IP PBX
Figure 2-3. Wizard-NAT settings
¾Step4. IPPBX Setup
The IP PBX allows multiple ITSP providers / User Extensions registration by simply fill-in the required
information in the provided table.
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Figure 2-4. Wizard-IP PBX settings
Service Provider:
Caller ID Service provider name
Username Input Provider name
Password Input Provider password
Host Input Providers server address
Port Providers server port
Table 2-3. Service provider description
User Extensions:
User Extension Input Extension number
Password Input Extension password
Caller Id Input Extension caller id
Table 2-4. User extension description
After completing the wizard setup, click “Submit” button, The IP PBX will save configuration and reboot
IP PBX automatically, after 50 seconds, you can re-load setting page again.
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Figure 2-5. Wizard-Rebooting
Please consult your ISP personnel to obtain proper PPPoE/IP
Í Note
address related information, and input carefully.
If Internet connection cannot be established, please check
the physical connection or contact the ISP service staff
for support information.
RS-232 Console Port Configuration
RS-232 port (DB-9pin Female connector), Configure the COM Port Properties as following:
Bits per second: 57600, Flow control: None
1. Connect Gateway RS-232 port to PC COM Port.
2. Power on gateway.
3. Open Terminal Program (ie. Windows XP Hyper Terminal)
[Start] →[Program file] →[Accessories] →[communications] →[Hyper Terminal]
Figure 2-6. Windows Hyper Terminal Path
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4. Create new connection. Select “COM” port that connect PC to gateway
Figure 2-7. Hyper Terminal Screen
5. Make connection(Bits Pre second:57600 Flow contact: None)
6. Input “Enter” and Show Welcome display.
7. Login, input the Username and Password to login.(Please contact with our VoIP Technical Support
Team: [email protected] for the login account and the further assistances.)
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3
Chapter 3
IP PBX Setup
SIP Basic Setting
SIP (Session Initiation Protocol) is a request-response protocol, dealing with requests from clients and
responses from servers. Participants are identified by SIP URLs. Requests can be sent through any
transport protocol. SIP determines the end system to be used for the session, the communication
media and media parameters, and the called party's desire to engage in the communication. Once
these are assured, SIP establishes call parameters at either end of the communication, and handles
call transfer and termination.
¾SIP Configuration
Figure 3-1. SIP configuration settings
UDP Port to bind to This is SIP Local Port 5060, if you have any specific reason for
change this port.
Domain IP PBX Server’s IP address.
Max Registration Time Maximum duration of incoming registration/subscriptions we allow.
Default 3600 seconds.
Min Registration Time Minimum duration of registrations/subscriptions. Default 60
seconds
Default Incoming/Outgoing
Registration Time Default duration (in seconds) of incoming / outgoing registration.
Language Set default language for all users.
Server UserAgent Enable you to change the trunk User agent string, Default is PBX.
DTMF Mode Set default DTMF mode for sending DTMF. Default: rfc2833.
Table 3-1. SIP configuration description

¾SIP Codecs
The Codec is used to compress the voice signal into data packets. Each Codec has different bandwidth
requirement. There are 7 kinds of codec. To determine the priority, selects one codec algorithm from
the pull-down menus individually.
Figure 3-2. SIP codecs settings
¾Outbound SIP Registrations
Figure 3-3. Outbound SIP Registrations settings
Register TimeOut Retry registration calls at every 'x' seconds (default 20).
Register Attempts Number of registration attempts before we give up; 0 =
continue forever.
Table 3-2. Outbound DIP registration description
¾NAT Support
The externip, externhost and localnet settings are used if you use IP PBX behind a NAT device to
communicate with services on the outside.
Figure 3-4. NAT support settings
17

Extern IP
A
ddress that we're going to put in outbound SIP messages if we're
behind a NAT.
Extern Refresh How often to refresh externhost if used. You may specify a local network
in the field below.
Local Network
Address
localnet=192.168.0.0/255.255.0.0; All RFC 1918 addresses are local
networks
localnet=11.0.0.0/255.0.0.0 ; Also RFC1918
localnet=171.16.0.0/12 ; Another RFC1918 with CIDR notation
localnet=168.254.0.0/255.255.0.0; Zero conf local network
Table 3-3. NAT support description
SIP Extension
This page allows the users to add /edit /delete extensions in the VoIP telephony network.
¾Extension List
Figure 3-5. User extension settings
Advance Click to edit an extension other setting.
Delete Click to delete an extension.
Table 3-4. User extension description
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¾Advance Setup
Figure 3-6. Extension advance settings
User Extension Input Extension number
Password Input Extension password
Caller Id Input Extension caller id
Table 3-5. Extension advance description
- Try peer-to-peer RTP :
If select yes, allow RTP transmission to try peer-to-peer for sip extension device between.
- Call group / Pickup group select :
Call Group An Extension can set single/multiple call group(s) 1-10 id
Pickup Group An Extension can set single/multiple Pickup group(s) 1-10 id
Table 3-6. Call / Pickup group description
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- Call forward option :
DND(Forward to Voice mail) Enable / Disable forward to voice mail.
Call forward always Input forward always number
Call forward on busy Input forward on busy number
Call forward no answer Input forward no answer number
If time out “XXX” sec This is the maximum number allowed no answer time out
used
Table 3-7. Call forward description
- Voice mail :
Voice mail select Enable / Disable voice mail function
Voice mail name Input voice mail name
E-Mail address Input E-mail address
Send voice to mail Enable / Disable send voice to mail
Delete voice mail after send Save / Delete voice mail after send
Table 3-8. Voice mail description
FXS Extension
FXS (Foreign Exchange Station) port can be connected to analog telephone sets or Trunk Line of PBX.
Figure 3-7. FXS Extension settings
Click to edit an Analog extension setting, fill in the required information in “User Extension
Advance Setup “and click Submit to activate changes.
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