Planon DocuPen DocuPort Series DocuPen User manual

DocuPen™
Operating Manual
04/02/10
DOCUPORT
THE PORTABLE IMAGING COMPANY

Legal and Other Notices
All contents of this publication are subject to change without notice.
No part of this publication may be reproduced or transmitted in any form
Or by any means, electronic or mechanical, for any purpose, without the
Express prior written permission of Docuport Incorporated.
Docuport makes no representations or warranties regarding any damages,
or benefit expected by using this unit lawfully, or any request from a third
person, which are caused by the inappropriate use of this unit.
IN NO EVENT SHALL SELLER BE LIABLE FOR ANY DIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE,
OR LOSSES OR EXPENSES RESULTING FROM ANY DEFECTIVE
PRODUCT OR THE USE OF THIS PRODUCT.
Trademarks
Docuport ® DocuPen™ is a registered trademark of Docuport Incorporated.
PaperPort ® Copy rights OCR technology by ScanSoft® Inc. All rights reserved.
Copyright Outside In ® Viewer Technology ©Inso Corporation All rights reserved
Copyright © 2004 Planon System Solutions Inc. All rights reserved.
All other product or company names are trademarks or registered
trademarks of their respective holders.
Regulatory Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Canada ICES 003, Issue 3
This Class B digital apparatus complies with Canadian ICES-003.
Docuport Incorporated Planon System Solutions Inc.
The Portable Imaging Company 5484 Tomken Rd. Unit 19
555 Rene Levesque Mississauga, Ontario. L4W 2Z6
Montreal Quebec H2Z 1B1 www.DocuPen.com
1-877-DOCUPEN (362-8736)
www.docuport.com
© 2004 Docuport Incorporated. All rights reserved.
DocuPen™ Operation Manual 2

Contents
INTRODUCTION................................................................................... 5
Check the Content………………………………………….......... 5
DocuPen™ Overview…………………………………………..... 6
Pen Scanner Power Button…………………………………....... 6
LED Indicator Panel…………………………………………....... 7
GETTING STARTED ............................................................................ 8
Inserting the Batteries……………………………………………. 8
Changing the Batteries…………………………………………… 9
About the Battery Life…………………………………………….. 10
SCANNING........................................................................................... 11
Points to Remember Before You Scan……………………........ 11
Scanning Documents……………………………………….......... 12
Additional Scanning Tips.......................................................... 13
Additional Scanning Tips Continued......................................... 14
SOFTWARE INSTALLATION.............................................................. 15
Installing the DocuPen™ Software…………………………….... 15
Installing the PaperPort® Software…………………………….... 17
DOWNLOADING................................................................................ 19
Using Windows Imaging under Windows 98/2000/ME....... 20
Using PaperPort® under Windows XP..................................... 25
SAVING IMAGES.............................................................................. 27
Saving Images Using PaperPort® ....................................…… 27
Saving Images Using Window's Imaging………...................... 28
ERASING THE DOCUPEN™ MEMORY BANK................................ 29
DocuPen™ Operation Manual 3

FREQUENTLY ASKED QUESTIONS................................................ 31
What is the Capacity of the Pen’s Memory Bank?.............. 31
LED Lights Do Not Turn on?................................................ 31
Images are Not Readable?.................................................. 31
All LED Lights Are Flashing?............................................... 31
Do I need a Computer to Scan?.......................................... 31
How are the Scanned Images handled?............................. 32
Which Cable Do I use?………………........……................... 32
What is a Good Scanned Image?………………………….... 33
Why is Part of Image Missing?............................................ 34
Why is Image Compressed?................................................ 35
Why is Image Skewed?....................................................... 36
TROUBLESHOOTING ……………...................................................... 37
Cannot Connect to the Penscanner..................................... 37
Blinking LED Lights Error Conditions................................... 38
Software Error Installation Messages USB.......................... 39
Software Error Installation Messages Win 2000, & XP........ 40
Software Error Installation Messages ScanSoft®................... 41
Download Failed Error Message.......................................... 42
Lost Calibration Message..................................................... 43
Download Failed.................................................................... 44
APPENDIX.......................................................................................... 45
A. DocuPen™ Specifications…………………………………. 45
B. Proper Handling and Safe Use…………………………. 46
C. Technical Support……………………………………….. 46
Warranty ……………………………………………………... 47
Warranty Card……………………………………………….. 48
TOLL FREE HELP LINE
1-877-DOCUPEN (362-8736)
DocuPen™ Operation Manual 4

Introduction
Thank you for purchasing the DocuPen™ Portable Scanner.
This portable scanner functions as a quick and simple tool that can be
taken anywhere to swipe over a smooth flat clean surface to capture black and
white images.
This manual provides instructions for scanning documents with the
DocuPen™ and downloading the scanned images to your PC.
Please read these instructions carefully to obtain optimum performance and longer service life from the unit. Retain this manual
for future reference.
Check the Contents
The following components are included in your DocuPen™ product package:
• The DocuPen™ unit
• Four Energizer coin cells, 1.55v silver oxide, high drain
• USB cable for downloading scanned images.
• CD DocuPen™ TWAIN driver & PaperPort ® OCR Software
• Quick Start Sheet
• Calibration Sheet
• Warranty & Registration Card (At back of Manual)
• This Operation Manual
• Leather Case
DocuPen™ Operation Manual 5

DocuPen™ Overview
LED Indicators Power Button Battery Cover
Rollers Connector
Pen Scanner Power Button
• Press one time to turn the DocuPen™ on in Standard
scan mode (200x100 dpi).
• Press two times to turn the DocuPen™ on and put the pen in Hi Resolution scan mode (200x200 dpi).
• Press to respond to prompts when downloading or erasing the pen’s memory bank.
DocuPen™ Operation Manual 6

LED Indicators
The 4 LED indicators at the top of the DocuPen™ from left to right indicate the following:
LED LIGHTS Condition
LED #1
Processor On/Off and Scan Speed Too
Fast
When you press the DocuPen™ power
button, this red light turns on, & also the #2, &
#3 LED indicating that the DocuPen™ is
ready for use.
This light also flashes if your scan speed
is too fast.
LED's #2 & #3
ALL 3 LED'S ON
READY TO SCAN
STANDARD MODE
Available Memory Capacity
The state of the second and third lights
indicate the Memory capacity available for
scanning during power up:
• Both lights on = more than 50% total
memory capacity available.
• 1 light on = 25% to 50% total capacity
available.
• No lights on = less than 25% total capacity
available.
• Lights flash after scanning = no capacity
available. You must download images.
LED #4
ALL 4 LED'S ON
READY TO SCAN
HI-RES MODE
Scan Resolution
By default, the DocuPen™ ’s scan resolution
is 100 dpi.
When you press the power button two times,
this light turns on, indicating that the
resolution is set at 200 dpi (Hi resolution
mode).
SEE ALSO: Blinking LEDs also indicate error conditions.
The error conditions and their meanings are discussed on page 38.
DocuPen™ Operation Manual 7

Getting Started
Inserting the Batteries
The factory has left the cover in position but not locked in place, to allow easier battery loading. Therefore simply push forward &
lift up at the narrow end.
The DocuPen™ uses 4 (four) 1.55v silver oxide high drain coin cell batteries included in the package.
The recommended battery is Energizer 389VP (SR1130W).
1. To remove the battery compartment cover and insert the batteries:
Looking at the top of the DocuPen™, push down firmly on the cover with
thumb at the back and slide toward the front of the unit. At the same time lift
up at the front of the cover with index finger while pushing forward.
2. Insert the new batteries correctly as illustrated below.
IMPORTANT: You must install the batteries correctly according to the polarity markings in the battery compartment.
Same type polarity markings must touch.
For example, in a “+” marked compartment, insert the battery “+” side down.
DocuPen™ Operation Manual 8

3. Lower the Cover over the Battery compartment, and align the four legs on the bottom of the cover, with the openings
in the casing.
4. Slide the battery cover into the closed position, till it clicks, and is fully closed. Firmly push while grasping with
thumb.
Changing the Batteries
Note that you can change the batteries any time the unit is turned off.
Changing the batteries does not affect the images stored in the DocuPen™ ’s memory bank.
All four battery cells must be changed at the same time.
Check Battery Cover Contacts, for damage.
Good contact Bent contact
If the contact is bent it can be gently pushed up to good position.
DocuPen™ Operation Manual 9

About the Battery Life
Typical battery life depends on several factors including scan duration,
scan resolution, and type of service.
The battery life under normal service is typically 200 document pages
at 100 dpi or 100 document pages at 200 dpi (both scanning 8.5”x11”
pages. (Based on intermittent use over several weeks).
The battery life under continuous use service involves two full drain
cycles of 60 pages at 100 dpi or 30 pages at 200 dpi per cycle. In this
case, the batteries require a 12-hour recovery to be able to continue. A
second full drain in this type of service can be attained; however,
overall total battery life will be shorter and a lower total number of
pages scanned will be realized (approximately 150 document pages at
100 dpi or 75 document pages at 200 dpi).
We recommend the use of fresh Energizer 389 coin cells, 1.55v silver oxide, high drain.
Other brands may not achieve optimum scan quantities.
Inferior batteries can also cause delays during scanning, as the unit may Time Out if sufficient voltage is not supplied by
the batteries, or re-calibration may also be required.
Do not store the unit for long periods of time such as several months with out removing, the batteries.
Replacing the batteries with fresh Energizer 389 coin cells once re-use is required. Scans in memory will remain on-
board, and can be retrieved when required.
If unit is left in extreme cold or hot conditions, allow to adjust to normal room temperatures before proceeding to scan.
DocuPen™ Operation Manual 10

Points to Remember Before You Scan
To obtain the best scan results, note the following:
The document you scan must be well supported on a smooth flat, clean, & stable surface.
It is recommended that you hold the top of the document with one hand while you scan with the other.
Hold document Hold the Scanner flat, Do Not tilt
Typically scanning from top of document down
1. Place your document on a smooth, flat, clean surface.
2. Place the DocuPen™ just above the area you want to scan, with the LED indicator lights on the left side of the document to
be scanned.
3. Press the DocuPen™ ’s Power button once for standard resolution this places the
unit in “ready” mode” for scanning in default Standard mode (100 dpi).
DocuPen™ Operation Manual 11

Scanning
4. Slowly roll the DocuPen™ down across the area you want to scan. The LEDs activate, and the unit begins scanning as
soon as you start moving the pen. When you stop moving the pen, the LEDs shut off and scanning stops.
Apply even pressure, in the center of the scanner to allow the rollers to rotate smoothly down the document.
When you stop scanning the image is saved to the pen’s internal flash memory and the DocuPen™ power turns off. You must
wait momentarily till the data is compressed, and stored in the onboard memory.
For OCR applications we suggest to scan in hi-resolution (200dpi) mode.
Pressing the Power button two times. The right-most LED indicator light turns on indicating Fine resolution (200 dpi) scan
mode best for OCR applications.
Scanning in hi resolution mode.
DocuPen™ Operation Manual 12

Additional Scanning Tips
What you scan is what you get. The DocuPen™ is sensitive to changes in direction and scan speed and records
every movement you make. The more uniform your scan swipe, the better your scanned image results. This may take a
little practice at first.
Your entire scan swipe motion must be sooth and uniform. Scanning too quickly or abruptly changing acceleration causes
the RED LED to flash, reminding you to reduce your scanning speed.
Scanning Too Fast
It should take approximately 4 seconds to scan an 8.5”x11” document in standard mode.
It should take approximately 8 seconds to scan an 8.5”x11” document in fine. (high
resolution) mode.
All scanned images are in black and white and are stored in the pen’s memory bank for
easy download at any time later.
Scanning Lengths
Typical scans include documents in standard or legal format that may be up to 8.5” wide.
Also in standard resolution mode (100 dpi), documents up to 36 inches long can be scanned.
In fine resolution mode (200 dpi), documents up to 18 inches long can be scanned.
If you stop during a scan just momentarily the unit will stop scanning. It is therefore important to scan in a continuous smooth
motion.
DocuPen™ Operation Manual13

Additional Scanning Tips Continued
For better control over the DocuPen™ ’s movement, it is recommended
that you detach the cable before you scan.
During Scanning better control without cable…
When scanning books or
bound pages, it may be easier to scan in landscape mode across the page.
This will follow the natural curve better.
Images can be turned with the Imaging Software, within Windows, or
Paperport.
Beware of and avoid staples, and paper clips.
These can interfere with a scan, and could also cause damage
to the scanner.
DocuPen™ Operation Manual 14

Installing the DocuPen™ Software
The DocuPen™ includes a proprietary TWAIN scan driver on the included CD.
TWAIN is an industry standard for software that controls optical input devices such as scanners and video capture
interface cards. TWAIN support allows the DocuPen™ to be controlled from your PC scanner or imaging software. After
installation, the DocuPen™ driver is made available to your Windows TWAIN-compatible applications. Such as Windows
Imaging, or PaperPort ® . This gives you the ability to download the scanned images to your computer, as well as to view
and manage the scanned image files.
DocuPen™ Driver Platform Requirements
Before you install the DocuPen™ driver, make sure that your computer meets the following minimum system
requirements:
Microsoft Windows 9x/2000/NT/ME/XP operating system (XP Requires Twain Compliant software such as in PaperPort ® 8.0
OCR Software included.)
CD-ROM for driver installation
Windows 2000 & XP log on as Administrator
1. Close all Windows programs during the loading of software.
2. Disable any virus protection software temporarily.
3. Unplug the USB cable before installing software.
4. Insert the Docuport CD-ROM into your CD drive.
5. The CD is auto play, and should self start.
6. Note that the instructions in this document refer to both Kodak Imaging for Windows and also PaperPort ® SE 8.0 as two
imaging/scanning applications.
PaperPort ® SE 8.0 will install automatically with different pop-up windows. This is required for Windows XP platform.
7. In the first opening Welcome window, click the Yes button to continue, then the Next button
DocuPen™ Operation Manual 15

8. After reading and agreeing to the terms of the DocuPen™ Software
License Agreement, click the YES button to continue.
9. You will be prompted to enter registration
information.
10. Then click the FINISH button to complete
the Pen Twain installation.
11. The Prolific USB Driver will load next.
12. Simply follow on screen instructions.
13. Remember to remove USB Cable if plugged in.
14. The Prolific 2303 installation is complete, click Finish
If you are running under Windows XP you must continue & install the ScanSoft® PaperPort ® SE 8.0 OCR Software.
If you are asked to Restart after this Software loads, click NO since you
will be required to restart after the
next step.
DocuPen™ Operation Manual 16

Installing the Paperport®SE 8.0 Software
1. The final software to load is the Paperport® SE 8.0, simply follow on screen instructions to proceed. This is required
under Windows XP
2. Opening pop-up window. 3.Welcome ready to install window.
4. License Agreement. 5. User information required.
6. Installation Set-up. 7. Set-up Ready to Install.
DocuPen™ Operation Manual17

8. Registration window. 9. Installation complete.
10. Restart required.
Once your computer is restarted, if you have a USB port you can safely plug in the USB cable. The Serial cable can be plugged
in at any time.
You should have a brief pop-up message from the Hardware Wizard.
WINDOWS SHOULD SELF INSTALL THE DRIVERS, IF NOT REFER TO THE TROUBLESHOOTING SECTION PAGE 37
You can now start the Imaging program by Kodak®, or the PaperPort ® SE 8.0 by ScanSoft®
DocuPen™ Operation Manual 18

Downloading
All images of the documents you scan are maintained in the DocuPen™ ’s flash memory bank. After downloading the memory
bank to your computer, you can view and manage the individual images using any TWAIN-compatible imaging application.
When you download the DocuPen™ ’s memory bank to your computer, you overwrite the existing image file created from the
previous download. Before you download your most recent scanned images, make sure you have viewed and saved all image
files from the previous download.
To download the scanned images to your computer:
1. Connect the provided USB cable to the USB port on your computer.
2. The USB can be plugged into any available USB port.
USB Plug
3. Fully insert the stereo cable plug end into the DocuPen™ the black plastic plug edge should touch the silver casing on the
pen scanner.
DocuPen™ Operation Manual19

To download using Windows 98/2000/ME/ with Kodak Imaging:
1. Open the Imaging for Windows application, which is included with all versions of Windows 95 and later.
2. For Windows XP, please use the PaperPort ® SE 8.0 OCR software.
Generally, the Imaging command can be found under the Windows. Desktop Start, Programs Accessories menu.
Choose the Imaging command to open the Imaging application Window that applies to your operating system.
Windows 2000 SELECT DEVICE Windows 98 SELECT SCANNER
For downloading with the PaperPort ® SE 8.0 see page 25 for installation, & general set-up. This should self-install during CD
installation.
You can also read the help & Tutorial sections of the respective Software.
DocuPen™ Operation Manual 20