Plantronics Voyager Focus UC User manual

Voyager Focus UC
User Guide

Contents
Overview 3
Headset 3
Charge stand 4
USB Bluetooth adapter 4
Connect and pair 5
Connect to PC 5
Configure USB adapter 5
Pair to mobile device 5
Pair USB adapter again 6
Fit and charge 7
Wear on the right or left 7
Charge your headset 7
Check headset battery status 7
Load software 8
The basics 9
Make/Take/End Calls 9
Mute/unmute 10
Mute on reminder* 10
Hear your surroundings 10
Volume 10
Play or pause music 10
Track selection 10
Use sensors 10
ANC 11
More Features 12
DeepSleep Mode 12
Answer calls from a second device 12
What's in the box 13
Accessories 13
Troubleshoot 14
Support 15
2

([ ])
ANC
Volume up/down
Track backward*
Play/pause music*
Track forward*
ANC
Active noise cancelling
Charge port
Active call = mute/unmute
Idle = hear your surroundings
Headset LEDs for pairing, battery status, online indicator
Call button ([ ])
Power button
Bluetooth pair button
NOTE *Functionality varies by application. Does not function with web-based apps.
Overview
Headset
3

USB LEDs What they mean
Red and blue flashes Pairing
Solid Blue Pairing successful; Connected
Blue flashes On a call
Solid red Mute active
Purple flashes Streaming music/media from computer
Charge stand
USB Bluetooth adapter
4

Your Bluetooth USB adapter comes pre-paired to your headset.
1Insert the Bluetooth USB adapter into your laptop or PC.
2Headset call control Some softphones require the installation of Plantronics Hub for Windows
and Mac (plantronics.com/software) to enable headset control (answer/end and mute)
functionality.
NOTE Plantronics Hub software also allows you to customize your headset's behavior through
advanced settings and options.
Your Bluetooth USB adapter comes ready to take calls. If you want to listen to music, you will
need to configure your USB adapter.
1Windows
1To configure your USB adapter to play music, go to Start menu > Control Panel > Sound >
Playback tab. Select Plantronics BT600, right-click, select “Select as Default Device” and click
OK.
2To pause music when you place or receive calls, go to Start menu > Control Panel > Sound >
Communications tab and select the desired parameter.
2Mac
3To configure the Bluetooth USB adapter, go to Apple menu > System Preferences > Sound. On
both the Input and Output tabs, select Plantronics BT600.
1To put your headset in pair mode, press and hold the power button towards the Bluetooth icon
until you hear "pairing" and the headset LEDs flash red and blue.
2Activate Bluetooth on your phone and set it to search for new devices.
•iPhone Settings > Bluetooth > On*
•Android Settings > Bluetooth: On > Scan for devices*
NOTE *Menus may vary by device.
3Select “PLT_Focus.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Connect and pair
Connect to PC
Configure USB adapter
Pair to mobile device
5

Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;
this includes the Bluetooth USB adapter.
Although your Bluetooth USB adapter comes pre-paired to your headset, you may need to pair
them again.
1Insert the Bluetooth USB adapter into your laptop or computer and wait for your computer to
recognize it.
2Put your headset in pair mode by pressing and holding the power button towards the Bluetooth
icon until you hear "pairing" and the headset LEDs flash red and blue.
3Put your Bluetooth USB adapter into pairing mode by pressing and holding the pair button with
a pen or paperclip until the Bluetooth USB adapter flashes red and blue.
Pairing is successful when you hear "pairing successful" and the Bluetooth USB adapter LED is
solid blue.
Pair USB adapter again
6

To position the microphone on the right or left side, rotate the microphone boom up and over.
Adjust the boom so it points to the corner of your mouth.
TIP Your headset senses when you change the microphone boom from one side to the other and
syncs the audio and controls specific to each side.
IMPORTANT Before using, charge the headset fully to reset the accuracy of the talk time prompts.
Charge your headset with the charge stand or the micro USB cable. The headset LEDs flash
when charging. It takes up to 2 hours to fully charge your headset. The LEDs turn off once
charging is complete.
Charge stand Micro USB cable
Headset LEDs Battery status
4–5 blue blinks Battery high
2–3 blue blinks Battery medium
1 red blink Battery low
flashing red Battery critical; Recharge headset
There are several ways to check your headset battery status.
1Wearing the headset, tap the Call button and listen to the voice alert (when connected to
smartphone only).
2When not wearing the headset, tap any button and observe the headset LEDs.
3Place the headset in the charge cradle and observe the headset LEDs.
Fit and charge
Wear on the right or left
Charge your headset
Check headset battery
status
7

Some softphones require the installation of Plantronics Hub for Windows and Mac to enable
headset control (answer/end and mute) functionality.
1Install Plantronics Hub for Windows and Mac onto your computer by visiting
plantronics.com/software.
2Manage your headset settings with your computer or mobile device with Plantronics Hub for
Windows and Mac or Plantronics Hub for iOS and Android, respectively
(plantronics.com/software).
Plantronics Hub iOS and Android Windows and Mac
Call control for softphones X
Change headset language X
Update firmware X
Turn features on/off X X
View user guide X
Battery meter X X
Load software
8

([ ])
ANC
Volume up/down
Track backward*
Play/pause music*
Track forward*
ANC
Active noise cancelling
Charge port
Active call = mute/unmute
Idle = hear your surroundings
Headset LEDs for pairing, battery status, online indicator
Call button ([ ])
Power button
Bluetooth pair button
NOTE *Functionality varies by application. Does not function with web-based apps.
Answer or end a call
Tap the Call button.
Call back last call (smartphone)
To dial your last number you dialed, double-tap the Call button.
The basics
Make/Take/End Calls
9

Voice dial (smartphone)
If your smartphone has a voice-enabled assistant, press and hold the Call button for 2
seconds and wait for the phone prompt and then tell the phone to dial the number of a stored
contact.
While on an active call, choose:
• Tap the red Mute button
• Take off/put on your headset while on an active call (requires active smart sensors)
* Plantronics Hub for Windows and Mac required (plantronics.com/software)
If you have muted an active call and you start to speak, then a desktop notification reminds
you that you are on mute. You can add a voice prompt notification by managing your mute
features with Plantronics Hub for Windows and Mac.
While not on a call, tap the red Mute button to hear your surroundings. Use the volume wheel to
control the volume of your surroundings, if desired.
Rotate the volume wheel forward (+) or backward (–) to control the volume.
Choose:
• Put on/take off the headset (requires active smart sensors)
• Tap the Play/pause button
NOTE Functionality varies by application. Does not function with web-based apps.
Tap the Forward button or Back button to control the track selection.
NOTE Functionality varies by application. Does not function with web-based apps.
Smart sensors respond when you put on or take off your headphones.
With active sensors putting on the headset will: taking off the headset will:
Call answer the call mute the headset
Music/media resume music/media (if playing
previous to taking off)*
pause music/media (if playing)*
Mute unmute if on an active call mute if on an active call
NOTE *Functionality varies by application. Does not function with web-based apps.
Reset sensors
You may need to reset the sensors if they are not working as expected.
There are two ways to reset the headset sensors. Choose:
• Charge your headset on the charge stand for 10 seconds
•Press and hold both the Mute and Play/pause buttons for more than 4 seconds until the
LEDs flash purple twice, being careful to not touch the earcup padding or allow it to come in
contact with surfaces
Disable sensors
You can disable your headset smart sensors several ways:
• Manage sensors through Plantronics Hub software
Mute/unmute
Mute on reminder*
Hear your surroundings
Volume
Play or pause music
Track selection
Use sensors
10

•Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple
then red. Repeat to reactivate; the LED flashes purple then blue.
NOTE Sensors cannot be disabled while streaming audio.
Active Noise Cancelling (ANC) reduces unwanted noise.
Your headset ships with ANC on. To turn ANC off, slide the stitch away from "ANC."
ANC
11

If you leave your headphones powered on but out of range of your paired phone for more than 7
days, your headset conserves its battery power by entering into DeepSleep mode.
Once back in range with your phone, press the Call control button to exit DeepSleep mode.
It's easy to answer calls from two devices (including softphone).
When on a call, you hear a ringtone notification of the incoming call from the second paired
device.
To answer a second call from the other device, first tap the Call button to end the current call
and tap the Call button again to answer the new call. If you choose to not answer the second
call, it will go to voicemail.
More Features
DeepSleep Mode
Answer calls from a
second device
12

Headset Base
Bluetooth USB Adapter Carrying case Micro USB cable
Sold separately at plantronics.com/accessories.
Wall charger
What's in the box
Accessories
13

The headset sensors are not
working as expected.
• A call is not automatically
answered when I put on my
headset.
• Mute/unmute is not working when
I take on/off my headset during a
call.
• During a call, mute unexpectedly
turns on.
If your headset sensors are not working as expected, you may
need to reset the sensors. See Reset sensors.
During a call, nobody can hear me. Configure the headset as the recording/output default device.
For Windows, go to Start menu > Control Panel > Sound >
Recording tab. Select Plantronics BT600, right-click, select
“Select as Default Device” and click OK.
For Mac, go to Apple menu > System Preferences > Sound >
Output tab and select Plantronics BT600.
During a call, I can't hear anybody. Configure the headset as the playback/input default device.
For Windows, go to Start menu > Control Panel > Sound >
Playback tab. Select Plantronics BT600, right-click, select
“Select as Default Device” and click OK.
For Mac, go to Apple menu > System Preferences > Sound >
Input tab and select Plantronics BT600.
Music is not coming through my
headset.
To configure your USB adapter to play music, see Configure USB
adapter.
The headset talk time is not
accurate.
Charge the headset fully to reset the accuracy of the talk time
prompts.
When I play music and a call comes
in, the music is too loud or doesn't
pause.
To configure your USB adapter to play music, see Configure USB
adapter.
When I use my headset with a
softphone, the headset call control
and mute buttons don't work.
Some softphones require the installation of Plantronics Hub for
Windows and Mac to enable headset control (answer/end and
mute) functionality. See Load software.
Troubleshoot
14

Support
NEED MORE HELP?
plantronics.com/support
Plantronics, Inc. Plantronics BV
345 Encinal Street
Santa Cruz, CA 95060
United States
South Point Building C
Scorpius 140
2132 LR Hoofddorp, Netherlands
©2015 Plantronics, Inc. Plantronics and Simply Smarter Communications are trademarks of Plantronics, Inc., registered in the US and other countries.
Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics is under license. All other trademarks are the property of their
respective owners.
Patents pending.
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