Plantronics M3500 User manual

USER GUIDE
ABOUT THE
PLANTRONICS M3500
M3500
MOBILE HEADSET WITH
BLUETOOTH®
MAINTENANCE/TROUBLESHOOTING PARTS & ACCESSORIES
LIMITED WARRANTY
IMPORTANT SAFETY INFORMATION
Items shown are accessories available for your M3500 headset with Bluetooth®that may be purchased
separately. Call 1.800.544.4660 or visit www.plantronics.com for ordering information.
M3500 BATTERY
Replacement headset battery pack.
M3500 EARLOOP SET
One large and one small
replacement earloops.
AC ADAPTER
Multi-voltage AC adapter. US, UK
and European versions available.
CAR LIGHTER ADAPTER
Car lighter adapter allows you to
charge and use your M3500 headset
from any 12-volt car lighter socket.
HEADBAND
Over-the-head headband for
long-term wearing comfort.
CARRY CASE
Soft case to protect
your headset.
Includes belt clip.
NECKBAND
Behind-the-head neckband for
discreet long-term wearing comfort.
MAINTENANCE HINTS FOR OPTIMAL PERFORMANCE
1. Replace the rechargeable battery every 12 months.
2. Clean the outside of the headset with a dry cloth once a month. Dirt can
decrease the efficiency of the headset.
TROUBLESHOOTING
What do I do if...
MY HEADSET DOES NOT RESPOND TO BUTTON PRESSES.
•
Remove and replace the battery pack as described in Section 9.
MY HEADSET DOES NOT WORK WITH MY PHONE.
•
Make sure your headset is turned on. See Section 4 for detailed instructions.
•
Make sure the battery is fully charged.
•
Verify that your phone is turned on, properly charged, and able to make calls.
•
Make sure the Bluetooth®feature of your phone is turned on.
•
Refer to your mobile phone user guide and perform the pairing process.
CALLERS DO NOT HEAR ME.
•
Make sure that the microphone (see Fig. 3.3) is positioned properly toward
your mouth.
•
Verify that the unit is not in mute mode (see Fig. 6.3).
I DON’T HEAR CALLERS.
•
Turn up the volume using the VOLUME UP control.
•
Make sure the headset’s speaker (see Fig. 3.2) is positioned snugly over your ear.
THE HEADSET IS UNCOMFORTABLE.
•
Select the proper size earloop for your ear. Both a large and a small earloop
are included with your headset.
•
Check to make sure that the earloop is properly positioned so pressure is not
being exerted on any part of your ear causing you discomfort.
HOW DO I USE THE HEADSET ON MY LEFT EAR?
•
The headset, as packaged, is ready to be used on your right ear. However, with
one very simple adjustment, the headset is easily configured for your left ear.
Please see the footnote in Section 3 for detailed instructions.
I NEED MORE HELP.
•
Visit www.plantronics.com or see Warranty section for toll-free technical
assistance phone numbers.
Product Support and Warranty Information
for Australia and New Zealand
Technical Assistance
For technical assistance call our International Toll Free numbers:
•
From Australia, call: 0011 800 5444 6600
•
From New Zealand, call: 00 800 5444 6600
Warranty
This product has a one-year warranty from date of purchase against defective
workmanship and/or materials.
TO THE EXTENT PERMITTED BY LOCAL LAWS, NEITHER PLANTRONICS
NOR YOUR RETAIL DEALER OR SELLING DISTRIBUTOR HAS ANY
RESPONSIBILITY FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGE TO PROPERTY,
COMMERCIAL LOSS OF PROFIT, OR FOR ANY EXPENSES, LOSS OF
TIME, OR INCONVENIENCE.
To obtain warranty service in Australia or New Zealand, return the unit to your
original place of purchase, in its original packaging. Include proof of purchase
indicating the model number and date of purchase.
345 Encinal St., Santa Cruz, CA 95060
•
800.544.4660
•
www.plantronics.com
64625-03 01.04
U.S. 5,210,791 and D471,537; Australia 151050; Germany 40210147.2; GB Regd.Des.No. 3009355;
France 698 539; Patents Pending.
•
Check local laws regarding use of a
mobile phone and headset while driving.
•
If you use the product while driving
ensure your attention and focus remains
on your responsibility of driving safely.
•
CHILDREN. Never allow children to play
with the headset—small parts may be a
choking hazard.
•
Batteries can be swallowed by children
and are dangerous if swallowed. Always
store and dispose of batteries where
children can’t reach them.
•
Observe all signs that require an
electrical device or RF radio product to
be switched off in designated areas.
These could include hospitals, blasting
areas, and potentially explosive
atmospheres.
•
Turn off your headset prior to boarding
an aircraft. Do not use your headset in
an aircraft.
•
Never mount or store your headset
over any air bag deployment area as
serious injury may result when an air
bag deploys.
BATTERY
CAUTION: To reduce the risk of fire
or injury to persons, read and follow
these instructions.
1.Use only the battery pack supplied with
this product.
2.Do not dispose of battery in a fire. The
cells may explode. Check with local
codes for possible disposal instructions.
3.Do not open or mutilate the battery
pack. Released electrolyte is corrosive
and may cause damage to eyes or skin
and may be toxic if swallowed.
4. Exercise care in handling the battery in
order not to “short” the battery contacts
with conducting materials such as rings,
bracelets, or keys. The battery or
conductor may overheat and cause
burns.
5. Observe proper orientation between
battery and charger contacts.
CHARGING
CAUTION: Use only the supplied Class 2
AC adapter to charge the headset from
an AC voltage or wall outlet.
CAUTION: If the headset becomes hot
during charging, disconnect the AC
adapter from the wall and contact
qualified service personnel.
CAUTION: Do not disassemble the
AC adapter of this product as it may
expose you to dangerous voltages or
other risks. Incorrect reassembly can
cause electric shock when the product
is subsequently used.
CAUTION: Do not use the charger
outdoors or in damp areas.
•
Only charge the headset battery in
accordance with the instructions of
this manual.
•
Charger Output: 5V/180mA maximum,
center contact positive.
CARE
•
Never submerge your headset in water
or other liquids.
•
Protect your headset from spills,
excessive rain, and wet locations.
•
Do not use liquid cleaners or aerosol
cleaners as they may damage the
headset or finish of the headset. Use a
dry cloth to clean the external portions
of the headset.
•
Do not stick anything inside the product
as this may damage internal components.
EXPOSURE TO RADIO
FREQUENCY RADIATION
The radiated output power of this internal
wireless radio is far below the FCC radio
frequency exposure limits. Nevertheless,
the wireless radio shall be used as
described in the manual.
The internal wireless radio operates
within guidelines found in radio frequency
safety standards and recommendations,
which reflect the consensus of the
scientific community.
Plantronics therefore believes the internal
wireless radio is safe for use by consumers.
The level of energy emitted is far less than
the electromagnetic energy emitted by
wireless devices such as mobile phones.
However, the use of wireless radios may
be restricted in some situations or
environments, such as aboard airplanes.
If you are unsure of restrictions, you are
encouraged to ask for authorization
before turning on the wireless radio.
NOTE: Modifications not expressly
approved by Plantronics, Inc. could
void the user’s authority to operate
the equipment.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference; and
2. This device must accept any interference
received, including interference that
may cause undesired operation.
This equipment has been tested and found
to comply with the limits for a Class B
digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
•
Reorient or relocate the receiving
antenna.
•
Increase the separation between the
equipment and receiver.
•
Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
Your Plantronics M3500 headset combines Bluetooth®wireless technology
and Audio IQ™ technology to improve incoming call quality and deliver
unsurpassed hands-free communication.
When using an M3500 headset and a compatible mobile phone, you’ll
hear and be heard more clearly.
The integrated DSP uses audio compression and frequency equalization
so voices sound natural and understandable—especially in noisy
environments. Ambient noise reduction ensures your voice can be
heard above any surrounding distractions.
Designed to provide maximum comfort and ease of use, the M3500 is
tailored for your mobile lifestyle. Refer to this guide to set up and use
your headset.
The M3500 is compatible with devices that support the Bluetooth®
Headset and/or Handsfree Profiles. For product support or additional
compatibility information, visit www.plantronics.com.
© 2004 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics and the logo
design combined, and Audio IQ are trademarks or registered trademarks of Plantronics, Inc. The
Bluetooth name and the Bluetooth trademarks are owned by Bluetooth SIG, Inc. and are used by
Plantronics, Inc. under license. All other trademarks are the property of their respective owners.

M3500
MOBILE HEADSET WITH BLUETOOTH®
7
ADDITIONAL FEATURES
9
REPLACING THE BATTERY
8
TIPS AND SUGGESTIONS
6
USING YOUR HEADSET
4
BASICS:
BEFORE YOU GET STARTED
5
PAIRING—IMPORTANT
3
GETTING THE PERFECT FIT
2
CHARGING THE BATTERY
1
WELCOME
FIG. 3.1 SELECT LEFT OR RIGHT EAR
The headset, as packaged, is ready to be used
on your right ear —a letter R on the earloop is
facing outward.
For left ear usage, simply unsnap the earloop
from the headset by pulling gently at the base
of the earloop ring.
Flip the earloop over (with the letter L facing
outward) and snap it back onto the headset.
FIG. 3.2 SLIDE HEADSET OVER YOUR EAR
Using one hand, gently slide the earloop
behind your ear in a twisting motion until you
achieve a snug, comfortable fit.
FIG. 3.3 ADJUST FOR SOUND AND COMFORT
Adjust the microphone so it aligns with
your mouth.
Make sure that the speaker positions correctly
on top of your ear canal and that the earloop
does not cause discomfort.
Your headset, as packaged, is configured with
a small-size earloop. For larger ears, install the
larger earloop included in your package.
FIG. 5.1 TURN ON BOTH DEVICES
Once both devices are turned on, place the
headset and phone where they are easily
viewable. Make sure the Bluetooth®feature
of your phone is turned on.
FIG. 5.2 SELECT PAIRING MODE
On your headset, PRESS and HOLD both
the TALK and VOLUME UP keys for two
seconds until the INDICATOR light flashes
red then green.
Your headset will remain discoverable by
other Bluetooth®devices for 60 seconds.
On your phone, search for devices by
selecting search or discover from the
Bluetooth®options menu.
Check your mobile phone display and follow
any instructions.
FIG. 5.3 ENTER THE PASSKEY
When prompted by your phone, enter four
zeros (0000). This is your headset passkey.
CONFIRM PAIRING
Check your mobile phone display to see if
pairing succeeded and follow any instructions.
NOTE: If pairing is not completed within 60
seconds, the headset will return to on/standby
mode.
Refer to your phone user guide and repeat the
pairing process.
FIG. 6.1 ANSWERING A CALL
Wait for the headset to ring, then PRESS and
RELEASE the headset TALK button.
During a call, the headset INDICATOR light
will flash green showing a call is in progress.
TRANSFERRING TO THE HEADSET
You can transfer a call from your phone to your
headset by pressing and releasing the headset
TALK button.
ENDING A CALL
To end a call, PRESS and RELEASE the
headset TALK button any time during a call.
FIG. 6.2 MAKING A CALL
To make a call, dial using your phone’s
keypad. To voice-dial a call from your headset,
PRESS and HOLD the headset TALK button
for two seconds.
FIG. 6.3 ADJUSTING THE VOLUME
To increase the volume level, PRESS and
RELEASE the VOLUME UP button.
To decrease the volume level, PRESS and
RELEASE the VOLUME DOWN button.
When the maximum or minimum volume
level is reached, the headset sounds four
short tones.
MUTE FEATURE
The mute feature allows you to hear the
person you are calling, however, they cannot
hear you.
To mute or un-mute a call, PRESS and
RELEASE the POWER/MUTE button. Two
tones indicate mute function is on.
When mute is enabled, the headset will sound
two short tones every 30 seconds.
FIG. 7.1 CALL TRANSFER
You can transfer a call back to your phone
from your headset. PRESS and HOLD the
TALK button. You will hear a tone when you
press the TALK button. When you hear a
second tone, the call has been transferred and
you may release the TALK button.
CALL REJECT
While your phone is ringing, you can reject the
call without answering. PRESS and HOLD the
TALK button. You will hear a tone when you
press the TALK button. When you hear a
second tone, the call has been rejected and
you may release the TALK button.
FIG. 7.2 LAST NUMBER REDIAL
When making a call, you can quickly dial the
last number called from your headset. PRESS
the TALK button twice quickly.
Check the display on your phone for call
progress.
STOWING YOUR HEADSET
Consider turning your headset off before
placing it in your pocket or bag. If the TALK
button is pressed accidentally, your phone may
place an unintended call.
FIG. 9.1 REMOVE COVER
Open the battery compartment by pushing
back on the battery door.
FIG. 9.2 UNPLUG OLD BATTERY
Remove the battery by pulling on the tab to
expose the red and black wires and battery
connector. Gently pull at the base of the wires
to unplug the battery.
FIG. 9.3 INSTALL NEW BATTERY
To install a new battery, insert the battery plug
as shown in the illustration. Make sure you
align the plugs so they connect easily. Do not
force the connection.
Fold the wire under the battery pack and
gently push the battery in place.
REPLACE BATTERY DOOR
Replace the battery door by pushing it forward
until it snaps shut.
FIG. 4.1 TURNING HEADSET ON AND OFF
To turn your headset on, unplug your headset
from the charger. PRESS and HOLD the
POWER/MUTE button until the INDICATOR
flashes green.
The INDICATOR will flash green every
three seconds while the headset is on.
To turn your headset off, PRESS and
HOLD the POWER/MUTE button until the
INDICATOR flashes red.
FIG. 4.2 LOW BATTERY WARNINGS
When the headset is on and battery
becomes low, the headset emits a beep
every 20 seconds.
The INDICATOR also flashes red when
the battery needs to be recharged.
Recharge the battery as described in
Section 2.
FIG. 2.1 CONNECT TO POWER
Connect the included wall charger to AC
power and then to the headset charging jack.
In a few seconds, the INDICATOR will light
red. Charge the headset overnight (at least 8
hours) before first use.
Subsequent charges take just 90 minutes and
the INDICATOR will turn green when the
headset is fully charged.
TIPS: Draining the battery once a month can
improve battery life. Otherwise, it's best to
charge your headset whenever possible.
Avoid charging in excessive heat (above
104ºF/40ºC) or cold (below 50ºF/10ºC).
The headset may also be charged using the
included car lighter adapter.
The battery used in your headset must be
recycled or disposed of properly. Contact
your local recycling center for proper disposal
instructions.
Do not use the headset while charging and
do not connect the charger while the headset
is in use.
INDICATOR (Light)
TALK BUTTON
VOLUME DOWN
VOLUME UP POWER/MUTE
EARLOOP
SPEAKER
CHARGING JACK
MICROPHONE
Here are the components of your Plantronics M3500 Headset.
Before using your headset, you must pair it with another Bluetooth®
device, such as a mobile phone. Refer to your mobile phone’s user
guide for specific instructions, or visit www.plantronics.com.
NOTE: These features may be available if your phone supports the
Handsfree Profile. Functionality varies depending on the phone model
you have. Refer to your phone user guide for additional information.
IMPORTANT: If your headset stops responding to button presses,
remove and reinstall the battery as described below.
NOTE: The battery pack for your M3500 is already installed when
you purchase your headset. If the battery pack has been removed,
or for instructions on replacing the battery, see Section 9.
FIG. 3.1 FIG. 4.1
FIG. 4.2
FIG. 2.1
FIG. 3.2
FIG. 3.3
FIG. 5.1
FIG. 5.2
FIG. 5.3
FIG. 6.1
FIG. 6.2
FIG. 6.3
MUTE
HOLD FOR
2 SECONDS
PRESS
FIG. 7.2
FIG. 7.1
FIG. 9.2
FIG. 9.3
FIG. 9.1
HOLD FOR
2 SECONDS
PRESS TWICE