Plantronics T10H User manual

345 Encinal Street
Santa Cruz, CA 95060
800.544.4660
www.plantronics.com
Printed in the U.S.A. 69047-01 (11•04)
© 2000–2004 Plantronics, Inc. All rights reserved.
Plantronics, the logo design, Plantronics and the logo
design combined are trademarks or registered trade-
marks of Plantronics, Inc.
U.S. Patent 5210791, D394,437 and D403,327;
Finland 20183 and 20184;
GB Regd.Des.No. 2073246 and 2073247;
Germany M 98 02 622.4;
Sweden 64 176 and 64 177;
and Patents Pending

User Guide
Headset Telephone
Single Line
Model T10

i
A
On/Off
Mute
FLASH REDIAL _
Volume
+
Tone
Mute
D
B
E
C
F
G

ii
DIAGRAM

iii
DIAGRAM KEY
Headset Holder
(P/N 46356-01)
On Line Indicator Light
Twelve Button Dial Pad
Flash Timing Switch
Tone/Pulse Switch
Ringer Volume Control
Flash Button
Mute Indicator Light
Mute Button
Headset Jack
On/Off Button
In-Use Indicator Light
Listen Volume Control
Redial Button
Tone Control
Telephone Line Jack
Line Cord
Cord
Clothing Clip
(P/N 43220-01)
Adjustable Headband
(P/N 43298-01)
Headset Assembly
(P/N 45647-04)
Voice Boom
Earloops (3 sizes)
(P/N 43297-01)
Pivot Ball Ring
(P/N 45650-01)
Ear Cushion Assembly
(P/N 43299-01)
Base Front Base Rear
1
20
23
22
2
18
4
16
5
15
3
7
10
6
9
8
11
12
13
14
17
19
21
24
Headset
(Both Configurations Shown)
25

i
STEP 1
WELCOME
Thank you for selecting the T10 Headset
Telephone from Plantronics. This User Guide
will help you install your T10 Headset
Telephone and learn its basic operation.

2
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
The symbol identifies and alerts the user to the presence of
important operating and service instructions.
3. Unplug this product from the wall outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning.
4. Do not locate base unit near water, for example, near a bath-
tub or sink, in a wet basement, or near a swimming pool.
5. Slots and openings in the base unit and the bottom or back
are provided for ventilation, to protect it from overheating;
these openings must not be blocked or covered. The openings
should never be blocked by placing the product in the bed, sofa,
rug or other similar surface. This product should never be
placed near or over a radiator or heat register. This product
should not be placed in a built-in installation unless proper venti-
lation is provided.
6. This product should be operated only from the low voltage
power provided in your telephone line. No separate power
supply is required.

3
IMPORTANT SAFETY INSTRUCTIONS
7. Do not allow anything to rest on the telephone connection
cord. Do not locate this product where the cord will be abused
by persons walking on it.
8. Do not overload outlets and extension cords as this can
result in the risk of fire or electric shock.
9. Never push objects of any kind into this product through
base unit slots as they may touch dangerous voltage points or
short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this
product, but take it to qualified service personnel when service
or repair work is required. Opening or removing covers may
expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the product is
subsequently used.
11. Avoid using telephone equipment during an electrical
storm. There may be a remote risk of electric shock from
lightning.
12. Do not use the telephone equipment to report a gas leak in
the vicinity of the leak.

STEP 1
IMPORTANT SAFETY INSTRUCTIONS
13. Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the
following conditions:
a) When the power supply cord or plug is damaged or frayed.
b) If the product has been exposed to liquid.
c) If the product does not operate normally by following the
operating instructions. Adjust only those controls that are
covered by the operating instructions because improper
adjustments of other controls may result in damage and
will often require extensive work by a qualified technician
to restore the product to normal operation.
d) If the product has been dropped or the base unit has
been damaged.
e) If the product exhibits a distinct change in performance.
14. Never install telephone wiring during a lightning storm.
15. Never install telephone jacks in wet locations unless the jack
is specifically designed for wet locations.
16. Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the network
interface.
17. Use caution when installing or modifying telephone lines.
18. Keep all product cords and cables away from operating
machinery.
4

5
STEP 1
SAVE THESE INSTRUCTIONS
SETUP
Connect the Telephone Line Jack to the telephone wall outlet
using the Line Cord. Allow the unit to initialize for 45
seconds before use.
Turn the T10 base over and insert the Headset Holder.
Set the Tone/Pulse Switch to match your phone service (usually
tone). If you are not sure, call your local telephone provider.
Set the Ringer Volume Control for incoming calls to your
preferred level.
Plug the Headset Cord into the Headset Jack.
For most U.S. users, the Flash Timing Switch should be set to
“3”, however, trying other settings will not harm the T10 or your
phone line.
G

6
STEP 2
The Headset included with the T10 Headset Telephone
can be used with the Adjustable Headband or with one of the
Earloops.
HEADBAND USE
Snap the Adjustable Headband into the back of the Headset
Assembly . Press the Ear Cushion Assembly onto the Headset
Assembly , aligning the notch in the ring with the Voice
Boom.
Place the Headset on either ear and adjust the Headset to a
comfortable position by moving the Adjustable Headband.
Position the Voice Boom near the corner of your mouth.
EARLOOP USE
Press the Pivot Ball Ring onto the Headset Assembly.
Insert one of the Earloops into the Pivot Ball. You may
need to try each size to find the most comfortable fit. Slip the
Earloop over your ear and position the Voice Boom near the
corner of your mouth.
CLOTHING CLIP
The Clothing Clip keeps the Headset free from the weight of the
cord. Attach the clip to your clothing at about chest level. Allow
enough slack in the cord (approximately 6 inches) to permit your
head to move without pulling on the Headset or the Clothing Clip.
You are now ready to make or receive calls.
USING THE HEADSET
A
B
C
D

7
STEP 3
With the Headset in position, place a call by pressing the
On/Off Button (In-use Indicator and On Line Indicator
Lights are on). Listen for dial tone.
Dial the desired number using the Twelve Button Dial Pad.
When your party answers, speak normally. If your party cannot
hear you, see Troubleshooting (page 12).
Adjust the Listen Volume Control as needed to hear the
other party.
E
PLACING A CALL
RECEIVING A CALL
With the Headset in position, when the ringer notifies you of
an incoming call, press the On/Off Button to answer the call
(In-use Indicator and On Line Indicator Lights are on).

REDIAL FEATURE
The base unit will store the last number dialed. The last number
can be automatically redialed by pressing the Redial Button.
FLASH FEATURE
If your telephone service includes call waiting, the Flash Button
allows you to toggle between two calls. When your phone alerts
you to a second call, press the Flash Button to place the current
call on hold and to immediately connect you to the second call.
Press the Flash Button again to return to the first caller.
This feature can also be used with most office telephone systems
to transfer a call to another extension. Press Flash to hear a dial
tone, enter the extension number, after the extension rings, press
Flash again or hang up to transfer the call.
MUTE FEATURE
When you activate the Mute Button , the calling party cannot
hear your voice but you will be able to hear the calling party.
TONE FEATURE
The treble and bass quality of the incoming call can be adjusted
by moving the Tone Control.
8
CONVENIENCE FEATURES

9
STEP 1
TROUBLESHOOTING
I CANNOT HEAR A DIAL TONE
Make sure all connections are correct and firmly in place.
Make sure you have pressed the On/Off Button and the
In-Use Indicator and On Line Indicator Lights are on.
Adjust Listen Volume Control.
Ensure that Headset is centered on your ear.
Ensure that you have allowed 45 seconds for initialization
following first installation.
I CANNOT DIAL A NUMBER
Make sure Tone/Pulse Switch Setting is correct.
CALLER CANNOT HEAR MY VOICE
Make sure the Mute Button is turned off with the Mute Indicator
Light off.
Adjust Headset so the microphone is closer to your mouth.
PLANTRONICS HELP DESK
The Plantronics Help Desk is ready to assist you!
Dial 1-800-544-4660 Monday through Friday 8:00 a.m. to 5:00 p.m.
Pacific Standard Time or visit our website at www.plantronics.com.
G

For information on supplies and accessories all Plantronics
at 1-800-544-4660 or visit our web site at www.plantronics.com.
See also Diagram Key for additional part numbers.
10
SUPPLIES AND ACCESSORIES