PlayNetwork CURIOPlayer X5 User manual

1
Customer Location
Site FirewallMedia Player
PlayNetwork
Content Delivery
Network
NETWORK TOPOLOGY
HOW IT WORKS
The CURIOPlayer X5 communicates with PlayNetwork’s content delivery network to perform the following operations:
•Retrieves content and scheduling updates, configuration changes, and PlayNetwork software updates during the scheduled
download window
•Performs time sync operation with PlayNetwork servers
•Sends periodic status messages to PlayNetwork servers
PLAYER NETWORK REQUIREMENTS
•IP address via DHCP or static (IP address, gateway, subnet mask, primary DNS, and secondary DNS)
•DNS resolution
•Internet access to communicate with PlayNetwork’s Content Delivery Network
ROUTER / FIREWALL SETTINGS
Preferred Method
Whitelist using the following preferred method:
SOURCE DESTINATION PORT / PROTOCOL OUTBOUND INBOUND
Player VLAN or Player IP Any 443 (TCP) Allow Deny
Player VLAN or Player IP Any 80 (TCP) Allow Deny
Player VLAN or Player IP client selected DNS server 53 (UDP) Allow Deny
*Items in bold are recommended.
© PlayNetwork 2016 110916 www.playnetwork.com
PlayNetwork CURIOPlayer X5 Media Player
Network Requirements

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Alternate Option 1
SOURCE DESTINATION PORT / PROTOCOL OUTBOUND INBOUND
Player VLAN or Player IP *.apps.playnetwork.com 443 (TCP), 80 (TCP) Allow Deny
Player VLAN or Player IP *.hs.llnwd.net 443 (TCP) Allow Deny
Player VLAN or Player IP *.cloudfront.net 443 (TCP) Allow Deny
Player VLAN or Player IP client selected DNS server 53 (UDP) Allow Deny
*Items in bold are recommended
Alternate Option 2
(URLs are subject to change.)
SOURCE DESTINATION PORT / PROTOCOL OUTBOUND INBOUND
Player VLAN or Player IP playnet.hs.llnwd.net 443 (TCP) Allow Deny
Player VLAN or Player IP gc-device-api.apps.playnetwork.com 443 (TCP) Allow Deny
Player VLAN or Player IP master-gc-key-api.apps.playnetwork.com 443 (TCP) Allow Deny
Player VLAN or Player IP master-player-svc.apps.playnetwork.com 443 (TCP) Allow Deny
Player VLAN or Player IP master-gc-playback-api.apps.playnetwork.com 443 (TCP) Allow Deny
Player VLAN or Player IP schedule.apps.playnetwork.com 443 (TCP) & 80 (TCP) Allow Deny
Player VLAN or Player IP connectivity.apps.playnetwork.com 80 (TCP) Allow Deny
Player VLAN or Player IP client selected DNS server 53 (UDP) Allow Deny
Player VLAN or Player IP *.cloudfront.net 443 (TCP) Allow Deny
Player VLAN or Player IP content-api.apps.playnetwork.com 443 (TCP) Allow Deny
Player VLAN or Player IP cloud.apps.playnetwork.com 443 (TCP) Allow Deny
*Items in bold are recommended
INSTALLATION TIPS
•PlayNetwork recommends the media player utilize a private IP address and is installed on a non-PCI guest or vendor
network that does not require authentication.
•If a login is required for the guest network, the media player’s MAC address must be filtered to bypass the login before
plugging the player into the network. The MAC address is located on the player. Player reboot is required after the
MAC has been filtered.
•Enable Auto-Negotiation and Auto-Duplex on the network port the player is using.
•Enable PortFast on the port to enable the player to obtain a DHCP address.
•Disable port security so MAC filtering is not required on the port.
© PlayNetwork 2016 110916 www.playnetwork.com