PlayNetwork MC500 User manual

1
HOW IT WORKS
The media player communicates with PlayNetwork’s content delivery network to perform the following operations:
•Retrieves content from PlayNetwork servers via ports 22 (TCP) and 11024 (TCP) during the scheduled download window
•Performs time sync operation with PlayNetwork servers over port 123 (UDP)
•Sends periodic status messages to PlayNetwork servers via ports 22 (TCP) and 11024 (TCP)
PLAYER NETWORK REQUIREMENTS
•IP address via DHCP or static (IP address, gateway, subnet mask, primary DNS, and secondary DNS)
•DNS resolution if DNS is utilized
•Internet access to communicate with PlayNetwork’s Content Delivery Network
© PlayNetwork 2016 100716 www.playnetwork.com
PlayNetwork MC500/MC550 Media Player
Network Requirements
Customer Location
Site FirewallMedia Player
PlayNetwork
Content Delivery
Network
NETWORK TOPOLOGY

2
FIREWALL REQUIREMENTS
Whitelist the following:
SOURCE DESTINATION PORT / PROTOCOL OUTBOUND INBOUND
Player VLAN or Player IP music.playnetwork.com or 66.193.39.217 22 (TCP) & 11024 (TCP) Allow Deny
Player VLAN or Player IP status.playnetwork.com or 66.193.39.218 22 (TCP) & 11024 (TCP) Allow Deny
Player VLAN or Player IP music.playnetwork.com or 66.193.39.217 123 (UDP) Allow Deny
Player VLAN or Player IP client selected DNS server 53 (UDP) Allow Deny
*Items in bold are recommended
INSTALLATION
•PlayNetwork recommends the media player utilize a private IP address and is installed on a non-PCI guest or vendor
network that does not require authentication.
•If a login is required for the guest network, the media player’s MAC address must be filtered to bypass the login before
plugging the player into the network. The MAC address is located on the player. Player reboot is required after the MAC
has been filtered.
•Enable Auto-Negotiation and Auto-Duplex on the network port the player is using.
•Enable PortFast on the port to enable the player to obtain a DHCP address.
•Disable port security so MAC filtering is not required on the port.
© PlayNetwork 2016 100716 www.playnetwork.com