pleasant hearth VFL2-SO18DT Manual

1
VENT-FREE
GAS LOG SET
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
WARNING: IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE OR
EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
WARNING: This appliance
is equipped for (Natural and
Propane) gas. Field conversion is
not permitted other than between
natural or propane gases.
The Installation instructions for an appliance for installation on combustible ooring shall specify that
when the appliance is installed directly on carpeting, tile or other combustible material, other than wood
ooring, the appliance shall be installed on a metal or wood panel extending the full width and depth of
the appliance.
- Do not store or use gasoline or other ammable vapors and Iiquids in vicinity of this or any other
appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
- Installation and service must be performed by a qualied installer, service agency or the gas supplier.
This is an unvented gas-red heater. It uses air (oxygen) from the room in which it is installed.
Provisions for adequate combustion and ventilation air must be provided. Refer to Air For
Combustion and Ventilation section on page 9 of this manual.
This appliance may be installed in an aftermarket, permanently located manufactured (mobile) home,
where not prohibited by local codes. This appliance is only for use with propane or natural gas.
This appliance is equipped with a simple means to switch between propane and natural gas. Field
conversion by any other means including the use of a kit is not permitted.
Dual Fuel ANS Z21.11.2 2013
80-10-442 - 2018-05-29
CAUTION - FOR YOUR SAFETY
Questions, problems, missing parts? Before returning to your retailer, call our customer service
department at 1-877-447-4768, 8:30 a.m. – 4:30 p.m., CST, Monday – Friday or email us at
[email protected].
MODEL # VFL2-SO18DT
VFL2-EO18DT
VFL2-SO24DT
VFL2-EO24DT
VFL2-WW18DT
VFL2-WW24DT
C US
C US
NG LP
WARNING: Do not attempt to access or change the setting of the fuel selection means. Access
to and adjustment of the fuel selection means must only be a performed by a qualied service
person when connecting this appliance to a specied fuel supply at the time of installation.
Change of the selector setting to other than the fuel type specied at the time of installation could
damage this appliance and render it inoperable.
The installer shall replace the access cover before completing the installation and operating this
appliance.
Patent Pending Dual
Fuel System

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WARNING: Read the Installation & Operating Instructions before using this appliance.
IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in possible injury to persons or a re
hazard and will void the warranty.
TABLE OF CONTENTS
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• for propane/LP units, propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local natural or propane/LP gas supplier.
Specications ...................................................................................................................................2
Important Safety Information ............................................................................................................3
Product Identication........................................................................................................................5
Product Features..............................................................................................................................6
Preparing for Installation...................................................................................................................7
Installation ......................................................................................................................................10
Unpacking.......................................................................................................................................15
Log Assembly .................................................................................................................................21
Operation........................................................................................................................................22
Care and Maintenance ...................................................................................................................25
Troubleshooting..............................................................................................................................27
Replacement Parts......................................................................................................................... 30
Warranty ......................................................................................................................................... 31
ITEM VFL2-SO18DT
VFL2-EO18DT
VFL2-WW18DT
VFL2-SO24DT
VFL2-EO24DT
VFL2-WW24DT
Input Rating 30,000 BTU/Hr 30,000 BTU/Hr
Minimum Input Rating 15,000 BTU/Hr 24,000 BTU/Hr 15,000 BTU/Hr 24,000 BTU/Hr
Gas Type Natural LP/Propane Natural LP/Propane
Ignition Electronic Push
Button Electronic Push Button Electronic Push Button Electronic Push But- ton
Manifold Pressure 5 in. W.C. 10 in. W.C. 5 in. W.C. 10 in. W.C.
Inlet Gas Pressure *For purposes of input adjustment
Maximum 14 in. W.C. 14 in. W.C. 14 in. W.C. 14 in. W.C.
Minimum* 6 in. W.C. 11 in. W.C. 6 in. W.C. 11 in. W.C.

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IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate,
or service this heater. Improper use of this heater can cause serious injury or death from burns, re,
explosion, electrical shock, and carbon monoxide poisoning.
IMPORTANT SAFETY INFORMATION
Only a qualied installer, service agent, or local gas supplier may install and service this product.
WARNING: Do not store or use gasoline or other ammable vapors or liquids in the vicinity
of this or any other appliance.
WARNING: This appliance can be used with propane or natural gas. It is shipped
from the factory adjusted for use with propane.
CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble the u
with headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly.
Get fresh air immediately! Have heater serviced. Some people are more a󰀨ected by carbon monoxide
than others. These include pregnant women, people with heart or lung disease, people who are
anemic, those under the inuence of alcohol, and those living in high altitudes.
NATURAL AND PROPANE/LP GAS: Natural and Propane/LP gases are odorless. An odor-making
agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the
gas can fade. Gas may be present even though no odor exists. Make certain you read and under-
stand all warnings. Keep this manual for reference. It is your guide to operating this heater safely.
WARNING:
- Due to high temperatures, locate this appliance out of tra󰀩c and away from furniture
and draperies.
- Heater becomes very hot when operating. Keep children and adults away from hot sur-
faces to avoid burns or clothing ignition. Heater will remain hot for a time after shuto󰀨.
Allow surfaces to cool before touching.
- Carefully supervise young children when they are in the room with the heater.
- Do not place clothing or other ammable material on or near the appliance. Never place
any objects in the heater.
- Installation and repair should be done by a qualied service person. The appliance
should be inspected before use and at least annually by a professional service person.
More frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc. It is imperative that control compartments, burners and circulating air pas-
sageways of the appliance be kept clean.
- Any change to this heater or its controls can be dangerous.
- Do not use any accessories not approved for use with this heater.
- Keep the appliance are clear and free from combustible materials, gasoline, and other
ammable vapors and liquids.
- This appliance is intended for supplemental heating.
WARNING
This product and the fuels used to operate this product (liquid propane or natural gas), and the
products of combustion of such fuels, can expose you to chemicals including benzene, which
is known to the State of California to cause cancer and reproductive harm.
For more information go to www.p65Warnings.ca.gov

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SAFETY INFORMATION
1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is
not convertible for use with other gases.
2.
Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors.
3. If you smell gas
• shut o󰀨 gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the re department
4. This heater shall not be installed in a bedroom or bathroom.
5. Do not use this heater as a wood-burning heater. Use only the logs provided with the heater.
6. Do not add extra logs or ornaments such as pine cones, vermiculite or rock wool. Using these
added items can cause sooting. Do not add lava rock inside the heater; only around the outside of
the heater.
7. This heater is designed to be smokeless. If logs ever appear to smoke, turn o󰀨 heater and call a
qualied service person. Note: During initial operation, slight smoking could occur due to log curing
and heater burning manufacturing residues.
8. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 25 & 26.
9. Before using furniture polish, wax, carpet cleaner or similar products, turn heater o󰀨. If heated,
the vapors from these products may create a white powder residue within burner box or on adjacent
walls or furniture.
10. This heater needs fresh air ventilation to run properly. This heater has an Oxygen Depletion
Sensing (ODS) safety shuto󰀨 system. The ODS shuts down the heater if not enough fresh air is
available. See Air for Combustion and Ventilation, page 9. If heater keeps shutting o󰀨, see
Troubleshooting, page 27.
11. Do not run heater
• where ammable liquids or vapors are used or stored.
• under dusty conditions.
12. Do not use this heater to cook food or burn paper or other objects.
13. Never place any objects in the heater or on logs.
14. Do not use heater if any part has been under water. Immediately call a qualied service technician to
inspect the room heater and to replace any part of the control system and any gas control which has
been under water.
15. Turn o󰀨 and unplug heater and let cool before servicing. Only a qualied service person should
service and repair heater.
16. Operating heater above elevations of 4,500 feet could cause pilot outage.
17.
Do not operate heater if log is broken. Do not operate heater if log is chipped (dime-sized or larger).
18. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lb. capacity.
19. Provide adequate clearances around air openings.
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equip-
ment or accessories, and repair and equip-
ment servicing. The term "qualied agency"
means any individual, rm, corporation, or
company that either in person or through a
representative is engaged in and is respon-
sible for:
a) Installing, testing, or replacing gas piping or
b)Connecting, installing, testing, repairing, or
servicing equipment; that is experienced in
such work; that is familiar with all precautions
required; and that has complied with all the re-
quirements of the authority having jurisdiction.

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PRODUCT IDENTIFICATION
Burner Tube
Grate
Thermostatic
Control Valve
Battery Ignitor
Grate Cap LP ODS Pilot
NG ODS Pilot
Log Locator
Spacer - (4)

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This log set has been tested and approved to ANS Z21.11.2 2013 standard for Unvented Heaters
and can be operated with the ue damper closed. State and local codes in some areas prohibit the
use of vent-free heaters.
DUAL FUEL CAPABILITY
Your heater is equipped to operate on either propane or natural gas. The heater is
shipped from the factory ready for connecting to propane. The heater can easily be
changed to natural gas by having your qualied installer follow the instructions on page
16 and the markings on the heater.
SAFETY PILOT
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shuto󰀨 system.
The ODS/pilot shuts o󰀨 the heater if there is not enough fresh air and cuts o󰀨 main burner gas in the
event of ame out.
ELECTRIC PUSH BUTTON IGNITION SYSTEM
This heater is equipped with an Electronic Push Button control system. This system requires
one AAA battery (provided).
THERMOSTAT HEAT CONTROL
The control automatically cycles the burner on and o󰀨 to maintain a desired room temperature (See
page 23).
State of Massachusetts: The installation must be made by a licensed plumber or gas tter in
the Commonwealth of Massachusetts. Sellers of unvented propane or natural gas-red
supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale
of the unit.
In the State of Massachusetts, unvented propane or natural gas-red space heaters shall
be prohibited in bedrooms and bathrooms.
In the State of Massachusetts the gas cock must be a T-handle type. The State of
Massachusetts requires that a exible appliance connector cannot exceed three feet
in length.
LOCAL CODES
Install and use heater with care. Follow all codes. In the absence of local codes, use the latest edi-
tion of The National Fuel Gas Code, ANSI Z223.1, also known as NFPA 54*.
*Available from:
American National Standard Institute, Inc. National Fire Protection Association, Inc.
1430 Broadway 1 Batterymarch Park
New York, NY 10018 Quincy, MA 02269-9101
This heater is designed for vent-free operation. State and local codes in some areas prohibit the use
of vent-free heaters.
PRODUCT FEATURES
The installation of appliances designed for manufactured home (U.S. only) or mobile
home installation must conform with the Standard CAN/CSA Z240 MH, Mobile Housing,
in Canada, or with the Manufactured Home Construction and Safety Standard, Title 24
CFR, Part 3280, in the United States, or when such a standard is not applicable, ANSI/
NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard.

21
ASSEMBLING LOGS
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specically approved with this heater may result in property damage or personal injury.
CAUTION: After installation and peridically thereafter, check to ensure that no yellow ame comes in
contact with any log. With the heater set to High, check to see if yellow ames contact any log. If so,
reposition logs according to the log installation instructions in this manual. Yellow ames contacting
logs will create soot.
It is very important to install the logs exactly
as instructed. Do not modify logs; use only logs
supplied with heater. Each log is marked with a
number, and this number will help you identify
each log during installation.
Provided Logs: 6
1. Insert log #1 onto pins in
rear grate base. 2. Insert log #2 onto pins in middle grate base. 3. Place log #3 onto the
front grate. Make sure the
recessed areas on the log
match up with the grate,
and the log is centered on
grate.
Fig. 22 - Installing Log #4 Fig. 23 - Installing Log #5 Fig. 24 - Installing Log #6
4. Place log #4 so its pin
ts into the hole on the
top left recessed areas of
log #2.
5. Place log #5 so it is resting
in the top middle recessed
areas of log #1 and its pin ts
in the hole on the top of log #2
only (it should NOT be touching
log #3), and the front edge
does no over hang log #2.
6. Place log #6 so its pin
ts in the hole on the top
right recessed areas of
log #2.
1 2 3 4 5 6
VFL2-SO18DT / VFL2-EO18DT / VFL2-SO24DT / VFL2-EO24DT
Fig. 19 - Installing Log #1 Fig. 20 - Installing Log #2 Fig. 21 - Installing Log #3

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ASSEMBLING LOGS
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specically approved with this heater may result in property damage or personal injury.
CAUTION: After installation and peridically thereafter, check to ensure that no yellow ame comes in
contact with any log. With the heater set to High, check to see if yellow ames contact any log. If so,
reposition logs according to the log installation instructions in this manual. Yellow ames contacting
logs will create soot.
It is very important to install the logs exactly
as instructed. Do not modify logs; use only logs
supplied with heater. Each log is marked with a
number, and this number will help you identify
each log during installation.
Provided Logs: 7
1. Insert log #1 onto pins in
rear grate base. 2. Insert log #2 onto pins in middle grate base. 3. Place log #3 & log #4 onto
the front grate. Make sure the
recessed areas on the logs
match up with the grate, and the
logs are centered on grate.
Fig. 22 - Installing Log #5 Fig. 23 - Installing Log #6 Fig. 24 - Installing Log #7
4. Place log #5 so its pin
ts into the hole on the
top left recessed areas
of log #2.
5. Place log #6 so it is
resting in the top middle
recessed areas of log #1
and its pin ts in the hole
on the top of log #2.
6.Place log #7 so its pin
ts in the hole on the top
right recessed areas of
log #2.
1
VFL2-WW18DT / VFL2-WW24DT
1 2 3 5 6 74
Fig. 19 - Installing Log #1 Fig. 20 - Installing Log #2 Fig. 21 - Installing Log #3 & Log #4
5 6 7

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OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a re or explosion may
result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by the electronic ignitor. When lighting the pilot,
follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the oor
because some gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not
push in or turn by hand, don’t try to repair it, call a qualied service technician. Forced or attempted
repair may result in re or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualied service
technician to inspect the appliance and to replace any part of the control system and any gas control
which has been under water.
BATTERY INSTRUCTIONS
• Batteries are included.
• Remove batteries when depleted.
• Install/replace the batteries according to the type and quantity stated in table below.
• Do not mix old and new batteries. New batteries should be the same brand for best results.
• Be sure to observe proper polarity (+/-) when installing or replacing the batteries. Damage due to
improper battery installation may void the warranty on the product.
• For long periods of non-operation, remove batteries from all components for safety.
Component Type of Battery Battery Qty.
Ignitor AAA 1
Fig. 2
BATTERY INSTALLATION
1. Locate the Battery Ignitor on the
front face of the burner.
2. Step 2 – Unscrew the cap on
the Electronic Push Button ignitor
with your ngers by turning it
counterclockwise. (Fig. 2)
3. Insert the battery with the
positive (+) side facing forward.
4. Replace the cap by turning it
clockwise until the cap is nger
tight.
Ignitor Base
Ignitor Cap
AAA Battery
(Positive Side Facing Outward)

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LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above.
2. Turn control knob clockwise to the “OFF” position (See Fig. 25).
3. Wait ve (5) minutes to clear out any gas. Then smell for gas, including
near the oor. If you smell gas, STOP! Follow “B” in the safety informa-
tion above. If you don’t smell gas, go to the next step.
4. Turn control knob counterclockwise to the “PILOT” position.
Depress control knob.
5. With control knob depressed, push down on the ignitor button until the
pilot lights. The pilot is located behind the heater screen near the rear of
the burner.
• Do not attempt to light the pilot by hand.
6. Keep control knob depressed for (30) seconds after pilot lights. Release
control knob.
• If the control knob does not pop up when released, stop and immediately
call a qualied service technician or gas supplier.
• If pilot goes out repeat steps 3 through 7. Wait (1) minute before attempt-
ing to light pilot again. If after several tries the pilot still goes out, turn the
gas control knob clockwise to the “OFF” position and call a qualied
service technician.
7. Turn control knob counterclockwise to desired setting.
Fig. 25 - Control Knob
Fig. 26 - Pilot
OPERATION
TO TURN OFF GAS TO APPLIANCE
1. Turn control knob clockwise to the “OFF” position.
Shutting O󰀨 Burner Only (pilot stays lit )
Turn control knob clockwise to the PILOT position.
THERMOSTATIC CONTROL OPERATION
The thermostatic control valve used on this model di󰀨ers from standard thermostats. Standard ther-
mostats simply turn the burner on and o󰀨. The thermostat sensing bulb on the control valve used on
this heater senses changes in room temperature and will vary the ame accordingly. When the room
temperature exceeds the set temperature the burner will shut o󰀨 completely. The unit will cycle back
on as the room temperature drops below the set temperature. The control knob can be set to the de-
sired comfort level between 1 and 5.
WARNING: Any glass doors shall be completely opened while appliance is in operation.
WARNING: The replace screen must be in place while the appliance is in operation.
A
LP PILOT
A
NG PILOT

25
OPERATION
INSPECTING BURNERS
Check pilot ame pattern and burner ame patterns often.
PILOT FLAME PATTERN
Figure 27 shows a correct pilot ame pattern. Figure 28 shows an incorrect pilot ame pattern. The
incorrect pilot ame is not touching the thermocouple. This will cause the thermocouple to cool. When
the thermocouple cools, the heater will shut down.
If pilot ame pattern is incorrect, as shown in Figure 28.
• turn heater o󰀨 (see To Turn O󰀨 Gas to Appliance, page 23.
• see Troubleshooting, page 27.
WARNING: Do not allow fans to blow directly into the heater. Avoid any drafts that alter burner
ame patterns.
WARNING: Do not use a blower insert, heat exchanger insert or other acessory not approved for
use with this heater.
Fig. 27 - Correct Pilot Flame Pattern Fig. 28 - Incorrect Pilot Flame Pattern
A
LP PILOT
A
NG PILOT
A
LP PILOT
A
NG PILOT