pleasant hearth VL-WO18D User manual

1
VENTED NATURAL
GAS LOGS
Questions, problems, missing parts? Before returning to your retailer, call our customer
service department at 1-877-447-4768, 8:30 a.m. – 4:30 p.m., CST, Monday – Friday or
email us at [email protected].
- Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or
any other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
- Installation and service must be performed by a qualied installer, service agency or
the gas supplier.
0418GL012S
Complies with ANSI Z21.84-
2012, Standard for Manually
lighted, Natural Gas Decorative
Gas Appliances for Installation in
Solid-Fuel Burning Fireplaces.
Complies with ANSI Z21.60-
2012, Standard for Decorative
Gas Appliances for Installation
in Solid-Fuel Burning Fireplaces
when the LP Conversion Kit
(SPK100) is installed by a
qualied technician.
IMVLS - 2015-07-10
WARNING: IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY
DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
CAUTION - FOR YOUR SAFETY
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This is a gas-re appliance. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air For Combustion and
Ventilation of page 7 of this manual.
This appliance is convertible for use with propane/LP gas by using the MANUAL ON/OFF
VALVE/SAFETY PILOT KIT (see ACCESSORIES on page 18).
VL-WO18D
VL-WO24D
VL-WO30D
VL-AA18D
VL-AA24D
VL-AA30D
MODELS
VL-NO24D
VL-NO30D

2
TABLE OF CONTENTS
Specications ................................................................................................................................... 2
Important Safety Information ............................................................................................................3
Product Identication........................................................................................................................ 5
Product Features.............................................................................................................................. 6
Unpacking......................................................................................................................................... 6
Preparing for Installation................................................................................................................... 7
Installation ........................................................................................................................................ 8
Assembling Logs ............................................................................................................................ 12
Operation........................................................................................................................................ 15
Care and Maintenance ................................................................................................................... 17
Accessories .................................................................................................................................... 18
Troubleshooting.............................................................................................................................. 19
Replacement Parts......................................................................................................................... 21
Warranty ......................................................................................................................................... 23
Input Rating (BTU/Hr) 45,000 55,000 65,000
Gas Type
Ignition Type Match Match Match
Max. Inlet Pressure
Min. Inlet Pressure
Normal Pressure
(For Purpose of Input Adjustment)
Minimum Vent Opening 8'' Diameter 8'' Diameter 8'' Diameter
ITEM
NG
7'' WC
5.5'' WC
7'' WC
Note: This vented appliance must be installed only in a solid-fuel burning replace with a working
ue and constructed of noncombustible material.
The charts indicate technical information regarding the installation of your gas log set.
Please make sure that all of the specications shown are applicable before installation is attempted.
The replace must include a working ue and venting system with the minimum openings shown
as below.
SPECIFICATIONS
Log Size Minimum Firebox Size
Height
19''
19''
20''
18 in. Vented
24 in. Vented
30 in. Vented
Depth
15''
15''
15''
Front Width
24''*
30''*
36''*
Rear Width
20''
26''
32''
NG
7'' WC
5.5'' WC
7'' WC
NG
7'' WC
5.5'' WC
7'' WC
*Important: If adding a Liquid Propane Conversion Safety Pilot Kit to the burner, 8" needs to
be added to the front width dimension.
VL-WO18D
VL-AA18D
VL-WO18D
VL-AA24D
VL-NO24D
VL-WO30D
VL-AA30D
VL-NO30D

3
SAFETY INFORMATION
IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate,
or service this log set. Improper use of this log set can cause serious injury or death from burns, re,
explosion, electrical shock, and carbon monoxide poisoning.
Only a qualied installer, service agent, or local gas supplier may install and service this product.
WARNING: Do not store or use gasoline or other ammable vapors or liquids in the vicinity
of this or any other appliance.
WARNING: The log set is shipped from the factory adjusted for natural gas use only. Liquid
Propane can only be used after installation of Liquid Propane Conversion Safety Pilot Kit.
CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble the u
with headaches, dizziness, or nausea. If you have these signs, the log set may not be working properly.
Get fresh air immediately! Have log set serviced. Some people are more affected by carbon monoxide
than others. These include pregnant women, people with heart or lung disease, people who are
anemic, those under the inuence of alcohol, and those living in high altitudes.
NATURAL AND PROPANE/LP GAS: Natural and Propane/LP gases are odorless. An odor-making
agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the
gas can fade. Gas may be present even though no odor exists. Make certain you read and under-
stand all warnings. Keep this manual for reference. It is your guide to operating this log set safely.
CALIFORNIA PROPOSITION 65
Fuels used in gas or oil red appliances and the products of combustion of such fuels contain
chemicals known to the state of California to cause cancer, birth defects or other reproductive
harm. This product contains chemicals, including lead and lead compounds, known to the state of
California to cause cancer, birth defects or other reproductive harm. Wash hands after handling.
WARNING:
- Due to high temperatures, locate this appliance out of trafc and away from furniture
and draperies.
- Log set becomes very hot when operating. Keep children and adults away from hot
surfaces to avoid burns or clothing ignition. Log set will remain hot for a time after shut-
off. Allow surfaces to cool before touching.
- Carefully supervise young children when they are in the room with the log set.
- Do not place clothing or other ammable material on or near the appliance. Never place
any objects in the log set.
- Installation and repair should be done by a qualied service person. The appliance
should be inspected before use and at least annually by a professional service person.
More frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc. It is imperative that control compartments, burners and circulating air pas-
sageways of the appliance be kept clean.
- Any change to this log set or its controls can be dangerous.
- DO NOT OPERATE THIS GAS LOG SET WITH GLASS DOORS CLOSED.
- Do not use any accessories not approved for use with this log set.
- Keep the appliance area clear and free from combustible materials, gasoline, and other
ammable vapors and liquids.

4
SAFETY INFORMATION
1. This appliance is only for use with the type of gas indicated on the rating plate.
2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors.
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the re department
4. This log set shall not be installed in a bedroom or bathroom.
5. Do not use this log set as a wood-burning log set. Use only the logs provided with the log set.
6. Do not add extra logs or ornaments such as pine cones, vermiculite or rock wool. Using these
added items can cause sooting.
7. This log set is designed to be smokeless. If logs ever appear to smoke, turn off log set and call a
qualied service person. Note: During initial operation, slight smoking could occur due to log curing
and log set burning manufacturing residues.
8. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 17-18.
9. Before using furniture polish, wax, carpet cleaner or similar products, turn log set off. If heated,
the vapors from these products may create a white powder residue within burner box or on adjacent
walls or furniture.
10. This log set needs fresh air ventilation to run properly.
11. Do not run log set
• where ammable liquids or vapors are used or stored.
• under dusty conditions.
12. Do not use this log set to cook food or burn paper or other objects.
13. Never place any objects in the replace or the logs.
14. Do not use log set if any part has been under water. Immediately call a qualied service technician to
inspect the log set and to replace any part of the control system and any gas control which has been
under water.
15. Turn off and unplug log set and let cool before servicing. Only a qualied service person should
service and repair log set.
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equip-
ment or accessories, and repair and equip-
ment servicing. The term "qualied agency"
means any individual, rm, corporation, or
company that either in person or through a
representative is engaged in and is respon-
sible for:
a) Installing, testing, or replacing gas piping or
b)Connecting, installing, testing, repairing, or
servicing equipment; that is experienced in
such work; that is familiar with all precautions
required; and that has complied with all the re-
quirements of the authority having jurisdiction.

5
PRODUCT IDENTIFICATION
Log Risers
Pilot Bracket Screw (4)
8X3/8PPHTS-B
Burner Inlet
Grate
Burner Clamp*
Burner Manifold
Burner Pan
Cover Plate*
*Uses (4) 8X3/8PPHTS-B Screws

6
PRODUCT FEATURES
The State of Massachusetts requires that the chimney ue damper, when
used with decorative gas log sets, be welded open or completely removed. In the State of
Massachusetts, this appliance must be installed by a licensed plumber or gastter.
In the State of Massachusetts the gas cock must be a T-handle type. The State of
Massachusetts requires that a exible appliance connector cannot exceed three feet
in length.
LOCAL CODES
Install and use log set with care. Follow all codes. In the absence of local codes, use the
latest edition of The National Fuel Gas Code, ANSI Z223.1, also known as NFPA 54*.
*Available from:
American National Standard Institute, Inc. National Fire Protection Association, Inc.
1430 Broadway 1 Batterymarch Park
New York, NY 10018 Quincy, MA 02269-9101
UNPACKING
1. Remove logs, pan materials, and hardware from carton.
2. Remove all protective packaging applied to logs and base for shipment.
3. Check all items for any shipping damage. If damaged, promptly inform World Marketing of
America, Inc. at 1-814-643-1775.
CAUTION: Do not remove the metal data plates from the burner pan. The data
plates contain important product information.
Fig. 1
Log Set Size
18" 24" 30"
Chimney
Height*
(ft)
M inimum Opening**
(sq. in.)
10 28.3 35.3 44.2
15 21.2 26.4 32.2
20 18.1 22.1 26.4
25 15.9 18.1 22.1
30 14.5 17.3 20.4
35 13.2 15.9 18.9
40 12.6 15.2 18.1
*Height is from hearth to top of chimney
and the minimum height is 10 feet.
** Chart shows minimum opening (sq. in.)
for a given height and input rate.
Log Set Size
18" 24"30"
Chimney
Height*
(ft)
Minimum Opening**
(sq. in.)
641.7 49.2 56.6
838.7 45.5 52.4
10 35.2 41.7 48.2
15 32.0 37.7 43.2
20 28.8 34.3 39.8
30 26.5 31.2 35.9
*Height is from hearth to top of chimney
and the minimum height is 6 feet.
** Chart shows minimum opening (sq. in.)
for a given height and input rate.
For Masonry Built
Fireplaces Free Opening
Area Of Chimney Damper
For Factory Built
Fireplaces Free Opening
Area Of Chimney Damper

7
AIR FOR COMBUSTION AND VENTILATION
WARNING: If the area in which the log set may be operated does not meet the required volume
for indoor combustion air, combustion and ventilation air shall be provided by one of the methods
described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code,
or applicable local codes.
Today's homes are built more energy efcient than ever. New materials, increased insulation,
and new construction methods help reduce heat loss in homes. Home owners weather strip and
caulk around windows and doors to keep the cold air out and the warm air in. During heating
months, home owners want their homes as airtight as possible.
While it is good to make your home energy efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers, and fuel burning appliances draw air from the
house to operate. You must provide adequate fresh air for these appliances. This will ensure
proper venting of vented fuel-burning appliances.
WARNING: Before installing in a solid fuel burning replace, the chimney ue and rebox must
be cleaned of soot, creosote, ashes, and loose paint by a qualied chimney cleaner. Creosote will
ignite if highly heated. A dirty chimney ue may create and distribute soot within the house. Inspect
chimney ue for damage.
NOTICE: Installation, service, and repair of this appliance must be performed by a qualied installer,
service agency, company or gas supplier experienced with this type of gas appliance. Only factory
authorized components listed in these instructions may be used in accordance with the manufac-
turer's instructions and all codes and requirements of the authority having jurisdiction. Any modica-
tions to this kit, or use of unauthorized components, or accessory items, will void the manufacturer's
warranty, and may result in a hazardous condition.
CAUTION: Do not remove the metal data plates attached to the burner pan. The data plates con-
tain important warranty information.
INSTALLATION
CHECK GAS TYPE
Use only natural gas. If your gas supply is not natural gas, you must install On/Off Safety Pilot
Valve Kit (see Accessories, page 18).
If the replace does not have a gas supply shutoff valve, one must be installed.
VENTING SPECIFICATIONS FOR INSTALLATION
The replace chimney ue and vent must be drafting properly. To check the vent for proper
drafting, light a tightly rolled newspaper on one end and place it at the inside front edge of
the replace. Observe the smoke and be sure the vent is properly drawing it up the chimney.
If the smoke spills out into the room, extinguish the ame and remove any obstruction
until proper venting is achieved. The chimney ue must remain open a minimum of 3" at
all times during the operation of this log set. Any chimney damper must be xed in a manner which
will maintain the minimum permanent vent opening at all times. It is highly recommended to install a
damper clamp (See next page) to prevent the damper from accidentally closing.
The minimum permanent free opening (in square inches) that must be provided by either the
replace chimney or chimney damper to vent the ue gases. The minimum vent area shall be
determined by the manufacturer in accordance with the venting specications page 6, Fig. 1 for
each of the chimney heights indicated. (Per 1.15.7.; ANSI 1.14.1B)
PREPARING FOR INSTALLATION

8
INSTALLATION
INSTALLATION
PREPARE DAMPER
The chimney damper must be xed open in a man-
ner which will maintain the minimum permanent
vent opening at all times. This may be accom-
plished by installing a screw or bolt in the edge of
the damper to prevent the damper from closing, by
drilling a hole or holes in the damper blade or by
installing the supplied damper clamp on the edge
of the damper blade (see Figure 2).
NOTE: The State of Massachusetts requires the
chimney damper to be removed or to be welded in
the fully open position.
HEARTH KIT ASSEMBLY
Note: The following instructions apply to
dual ame "U" style burners. Be sure all pipe
threaded connections are tight, and have
thread compound to prevent leaks.
1. Determine which side the gas line will be
coming into the replace.
Gas line is on the right side. This unit
is manufactured with the gas inlet on the
right side of the burner pan. See Installation
and Gas Connection, page 9.
Gas line is on the left side. If your gas
line will be coming into the replace from
the left side, continue with step 2.
2. Using a screwdriver, remove cover plate
on left side of burner pan (see Figure 3).
3. Unscrew burner inlet tting from burner
manifold (see Figure 3).
4. Place burner manifold in pan with threaded
opening facing opening on left side.
5. Using thread sealant (resistant to the action
of natural gas) on larger end of tting,
screw the burner inlet tting through hole
and into burner manifold. Tighten using a
wrench (see Figure 4).
6. Using burner clamp, screw, and nut provided,
assemble clamp to pan. This will hold the burner
manifold in place (see Figure 4).
7. Using screws removed in step 2, install
cover plate over opening on right side of
burner pan (see Figure 4).
Fig. 3
Fig. 4
Fig. 2
Damper
"Opened Position"
Damper Clamp
Damper

9
Approved
Flexible
Gas Line
or 1/2''
Black Pipe
7''
(5.5''
INSTALLATION
Installation and Gas Connection (See Fig. 5)
1. Place the burner pan assembly in the center of the
replace oor. Make sure the front of pan faces forward.
2a. Thread the keyed shut-off valve to the replace gas
supply pipe. Use thread sealant.
2b. If a keyed shut-off valve is already installed, thread
1/2" female connector to the replace gas supply pipe.
Use thread sealant.
3. Thread adapter tting into keyed shut-off valve (or
1/2" Female Connector).
4. Install 3/8" orice tting onto the burner inlet tting
using thread sealant on male threads of burner
inlet tting.
5. Install the gas ex tube to the adapter tting.
Carefully shape tube to attach to orice tting.
CONNECTION TO GAS SUPPLY
WARNING: A qualied service person must
connect log set to gas supply. Follow all local
codes.
Installation Items Needed
Before installing log set, make sure you have
the items listed below.
• piping (check local codes)
• sealant (resistant to natural gas)
• equipment shutoff valve
• test gauge connection
• adjustable (crescent) wrench or pliers
• sediment trap
• tee joint
• pipe wrench
CAUTION: Only use a new, black iron or steel
pipe. Internally-tinned copper tubing may
be used in certain areas. Check your local codes.
Use pipe of 1/2" diameter or greater to allow
proper gas volume to log set. If pipe is too small,
loss of pressure will occur.
Installation must include an equipment shutoff
valve, union, and plugged 1/8" NPT tap.
Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from log
set (see Figure 6).
IMPORTANT: Install equipment shutoff
valve in an accessible location. The equip-
ment shutoff valve is for turning on or shut-
ting off the gas to the appliance.
Apply pipe joint sealant lightly to male
threads.This will prevent excess sealant
from going into pipe. Excess sealant in pipe
could result in a clogged burner injector.
Install sediment trap in supply line as shown
in Figure 6. Locate sediment trap where it is
within reach for cleaning. Locate sediment
trap where trapped matter is not likely to
freeze. A sediment trap traps moisture and
contaminants. This keeps them from going
into log set controls. If sediment trap is not
installed or is installed incorrectly, log set
may not run properly.
WARNING:Before installing this appliance, have
the replace and chimney professionally cleaned to re-
move any ashes, soot, creosote, or other obstructions.
Perform this cleaning annually after installation.
In compliance with ANSI Z21.60•CGA2.26 and Nation-
al Fuel Gas Code, Section 6.
BEFORE INSTALLING THE APPLIANCE
- Turn off gas supply to replace or rebox.
- Clean replace oor and chimney before installing log
set. Seal any ash. Clean out doors to protect
the unit from down drafts.
Fig. 5
Fig. 6
or
Step 2a: Keyed shut-off valve
Step 2b: 1/2" Female Connector
Step 4: NG 3/8" Orice Fitting
Step 3: Adapter tting
Step 5: Flex Tube

10
INSTALLATION
Fig. 8.1 - Checking Gas Joints
(Propane/LP Only)
Fig. 7 - Equipment Shutoff Valve
Fig. 8.2 - Checking Gas Joints
(Natural Gas Only)
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections for leaks after installing or servicing. Correct all
leaks immediately.
WARNING: Never use an open ame to check for a leak. Apply a mixture of liquid soap and water
to all joints. If bubbles form, there may be a leak. Correct all leaks immediately.
Pressure Testing Gas Supply Piping System
Test Pressures In Excess Of 1/2 PSIG ( 3.5kPa )
1. Disconnect log set with its appliance main gas valve (control valve) and equipment shutoff valve
from gas supply piping system. Pressures in excess of 1/2 PSIG will damage log set regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either using compressed air or opening gas supply tank valve.
4. Check all joints of gas supply piping system. Apply mixture of liquid soap and water to gas joints. If
bubbles form, there may be a leak.
5. Correct all leaks immediately.
6. Reconnect log set and equipment shutoff valve to gas supply. Check reconnected ttings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (See Fig. 7).
2. Pressure supply piping system by either using compressed air or opening gas supply tank valve.
3. Check all joints from gas meter to equipment shutoff valve (See Fig. 8.1 & 8.2). Apply mixture of
liquid soap and water to gas joints. If bubbles form, there may be a leak.
4. Correct all leaks immediately.
Pressure Testing Log set Gas Connections
1. Open equipment shutoff valve (See Fig. 7).
2. Open gas supply tank valve.
3. Make sure control knob of log set is in the OFF position.
4. Check all joints from equipment shutoff valve to control valve
(See Fig. 8.1 & 8.2). Apply mixture of liquid soap and water to gas joints.
If bubbles form, there may be a leak.
5. Light log set (see Operation, page 16).
Check all other internal joints for leaks.
6. Turn off log set (see "To Turn Off Gas to Appliance," page 16).

11
INSTALLATION
ADDING PAN MATERIAL
WARNING: Apply loose material (embers and lava rock [cinders]) per instruction manual. DO
NOT apply extra material not supplied with this appliance. All previously applied loose material
(embers) must be removed prior to reapplication.
1. Open bags of ash bed material (vermiculite), and spread evenly across burner pan to the top. It is
ok to cover the connecting hardware and the burner pan, but DO NOT cover the gas valve.
2. Open Glowing Embers and lightly and evenly cover the Vermiculite that was put into the pan on
step 1 with 1/2" size ember ber pieces.
3. Place the Lava Rock around the burner assembly. DO NOT place inside of heater
or on logs. Place desired amount of lava rock on the replace oor only.

12
ASSEMBLING LOGS
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specically approved with this log set may result in property damage or personal injury.
CAUTION: After installation and periodically thereafter, check to ensure that no yellow ame comes in
contact with any log. With the log set set to High, check to see if yellow ames contact any log. If so,
reposition logs according to the log installation instructions in this manual. Yellow ames contacting
logs will create soot.
It is very important to install the logs exactly
as instructed. Do not modify logs; use only logs
supplied with log set. Each log is marked with a
number, and this number will help you identify
each log during installation.
Provided Logs: 6
1. After optional acces-
sories are installed (see
previous page), slide
both risers onto the
back of the grate. Make
sure the back of the
grate is ush with the
back of the riser.
2. Place log #1 on
the top of the front
grate and make
sure the log is cen-
tered in the grate.
3. Carefully place log
#2 on the top of the
risers. Make sure the
log is centered on top
of the risers.
4. Place log #4 so it is
resting on the top right
of logs #1 and #2.
5. Place log #5 so it
is resting on logs #3
and #2 only.
6. Place log #6 so that it is
resting on logs #1 and #4.
1 2 3 4 5 6
12
4
56
Fig. 9 - Installing Risers
3. Place log #3 so it is
resting on the top left
of logs #1 and #2.
3
Fig. 10 - Installing Log #1 Fig. 11 - Installing Log #2 Fig. 12 - Installing Log #3
Fig. 13 - Installing Log #4 Fig. 14 - Installing Log #5 Fig. 15 - Installing Log #6
NOTE: These log installation instructions are recom-
mended to decrease the amount of sooting the most.
Back of grate
VL-WO18D/VL-WO24D/VL-WO30D

13
ASSEMBLING LOGS
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specically approved with this log set may result in property damage or personal injury.
CAUTION: After installation and periodically thereafter, check to ensure that no yellow ame comes in
contact with any log. With the log set set to High, check to see if yellow ames contact any log. If so,
reposition logs according to the log installation instructions in this manual. Yellow ames contacting
logs will create soot.
It is very important to install the logs exactly
as instructed. Do not modify logs; use only logs
supplied with log set. Each log is marked with a
number, and this number will help you identify
each log during installation.
Provided Logs: 7
1. After optional acces-
sories are installed (see
page 11), slide both
risers onto the back of
the grate. Make sure
the back of the grate is
ush with the back of
the riser.
2. Place logs #1 and
#2 on the top of the
front grate and make
sure the break in
between the two logs
is centered on the
grate and the logs
are touching.
3. Carefully place log
#3 on the top of the
risers. Make sure the
log is centered on top
of the risers.
4. Place log #5 so it is
resting on the back of
log #4 and somewhere
on the break of logs
#1 and #2.
5. Place log #6 so it
is resting on logs #3
and #5 only.
6. Place log #7 so that it is
resting on logs #2 and #3.
1 2 3 4 5 6 7
Fig. 16 - Installing Risers
3. Place log #4 so it is
resting on the top left
of logs #1 and #3. The
long side should be
resting on log #3.
Fig. 17 - Installing Logs
#1-2
Fig. 18 - Installing Log #3 Fig. 19 - Installing Log #4
Fig. 20 - Installing Log #5 Fig. 21 - Installing Log #6 Fig. 22 - Installing Log #7
NOTE: These log installation instructions are recom-
mended to decrease the amount of sooting the most.
Back of grate 1 2
34
4
6
4
7
4
5
VL-AA18D

14
ASSEMBLING LOGS
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specically approved with this log set may result in property damage or personal injury.
CAUTION: After installation and periodically thereafter, check to ensure that no yellow ame comes in
contact with any log. With the log set set to High, check to see if yellow ames contact any log. If so,
reposition logs according to the log installation instructions in this manual. Yellow ames contacting
logs will create soot.
It is very important to install the logs exactly
as instructed. Do not modify logs; use only logs
supplied with log set. Each log is marked with a
number, and this number will help you identify
each log during installation.
Provided Logs: 7
1. After optional acces-
sories are installed (see
page 11), slide both
risers onto the back of
the grate. Make sure
the back of the grate is
ush with the back of
the riser.
2. Place log #1
and #2 on the top
of the front grate
and make sure the
break between the
two logs is centered
on the grate and the
logs are touching.
3. Carefully place log
#3 on the top of the
risers. Make sure the
log is centered on top
of the risers.
4. Place log #5 so it is
resting on the top right
of logs #2 and #3.
5. Place log #6 so it
is resting on log #4
and somewhere on
the break of logs #1
and #2.
6. Place log #7 so that it is
resting on logs #1 and #5.
3
1 2 3 4 5 6 7
Fig. 23 - Installing Risers
3. Place log #4 so it is
resting on the top left
of logs #1 and #3.
Fig. 24 - Installing Logs
#1-#2
Fig. 25 - Installing Log #3 Fig. 26 - Installing Log #4
Fig. 27 - Installing Log #5 Fig. 28 - Installing Log #6 Fig. 29 - Installing Log #7
NOTE: These log installation instructions are recom-
mended to decrease the amount of sooting the most.
Back of grate
VL-AA24D/VL-AA30D/VL-NO24D/VL-NO30D
1 2 34
567

15
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance requires ignition by match lighting. When lighting the appliance, follow these in-
structions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the oor
because some gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not
push in or turn by hand, don’t try to repair it, call a qualied service technician. Forced or attempted
repair may result in re or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualied service
technician to inspect the appliance and to replace any part of the control system and any gas control
which has been under water.
E. Solid fuels shall not be burned in a replace where a decorative appliance is installed.
F. A replace screen must be in place when the appliance is operating and, unless
other provisions for combustion air are provided, the screen shall have an opening(s) for introduction
of combustion air.
During the 3 hour "curing period" of the appliance, you may detect an odor from the appliance. Do
not be alarmed, this is a temporary and normal situation, which indicates the various compounds and
paints being used in the log set are curing. Optionally, additional ventilation to the room during this
"curing period" may be something to consider.
Proper curing of the logs should go as follows:
1) Ignite a 2" ame. Maintain for 1 hour
2) Let the logs cool down for 30 minutes
3) Ignite the appliance again, but with the ame 2" higher than the last time. Maintain for 1 hour
4) Repeat steps 2-3 until ame reaches maximum height, and for a total of 3 hours.
IMPORTANT: This gas log set requires curing the rst time that they are put into opera-
tion. You must complete the following instructions for curing to avoid cracking the logs with
continued use.

16
OPERATION
1. Gently turn the keyed shutoff valve to the "OFF" position. (See Figure 30).
TO TURN OFF GAS TO APPLIANCE
LIGHTING INSTRUCTIONS -
MATCH LIGHT UNITS
WARNING: Any glass doors shall be completely opened while appliance is in operation.
WARNING: The replace screen must be in place when the appliance is operating and,
unless other provisions for combustion are provided, the screen shall have an opening(s) for
introduction of combustion air.
1. STOP! Read the safety information as noted above.
WARNING: BE SURE THAT THE CHIMNEY DAMPER IS
FULLY OPEN.
2. Read all warnings and safety information in this manual.
3. Turn keyed shutoff valve to the "OFF" position (see Figure 30).
4. Wait ve (5) minutes to clear out any gas. If you smell gas, STOP! Follow
the safety instructions on the previous page named "WHAT TO DO IF YOU
SMELL GAS". If you do not smell gas, continue onto the next step.
5. Place a burning match on the surface of the burner embers. Do not hold
match in hand.
6. Slowly turn keyed shutoff valve ON. The gas should ignite in ve (5) sec-
onds. If there is no ignition within ten seconds of laying the match down, set
keyed shutoff valve to OFF and repeat steps 1-5 again.
Fig. 30 - Keyed
Shut-Off Valve -
"OFF" Position

17
CARE AND MAINTENANCE
WARNING: Turn off log set and let cool before servicing.
CAUTION: You must keep control areas, burner, and circulating air passageways of log set
clean. Inspect these areas of log set before each use. Have log set inspected yearly by a
qualied service person. Log set may need more frequent cleaning due to excessive lint
from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting
and property damage.
BURNER ORIFICE HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean
burning ame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to
each heating season. Blocked air holes will create soot. We recommend that you clean the unit every
three months during operation and have log set inspected yearly by a qualied
service person.
We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt.
To clean these parts we recommend using compressed air no greater than 30 PSI. Your local
computer store, hardware store or home center may carry compressed air in a can. If using
compressed air in a can, please follow the directions on the can. If you don’t follow directions on the
can, you could damage the pilot assembly.
Periodic examination and cleaning of the venting system and the solid fuel-burning replace, includ-
ing frequency of such examination and cleaning, must be done by a qualied agency.
BURNER FLAME PATTERN
Figure 31 shows a correct burner ame pattern. Figure 32 shows an incorrect burner ame pattern.
The incorrect burner ame pattern shows sporadic, irregular ame tipping. The ame should not be
dark or have an orange/reddish tinge.
Note: When using the log set the rst time, the ame will be orange for approximately one hour until
the log cures.
If burner ame pattern is incorrect, as shown in Figure 32.
• turn log set off (see To Turn Off Gas to Appliance, page 16).
• see Troubleshooting, page 19.
2-6 inches
above logs
6-12 inches
above logs
Fig. 31 - Correct/Normal Flame Pattern
with short ames
Fig. 32 -Incorrect/Abnormal Flame
Pattern with tall ames

18
• Keep the area around the log set clean and clear of debris.
• Once every year a qualied agency or certied chimney sweep should examine and clean
the venting system of the replace.
At the beginning of each season, the system should be checked as follows:
1. Check the chimney ue/vent pipe to ensure that the ue is drawing properly. This will also
check if any vent pipe connections are tight.
2. Check to see that the chimney/vent termination have no blockages.
3. Check the chimney and/or vents for creosote and soot build-up and clean if necessary.
4. Inspect the burners and pilot (if applicable).
The burner system has been previously adjusted for proper operation at the factory. No adjust-
ment is necessary, other than pilot ame or altitude de-rate.
SOOTING & CLEANING LOGS
Occasional sooting of your log set is common, adding to the appearance of real burned wood. If
excessive sooting is occurring and accumulates, the logs can be cleaned using either of the fol-
lowing options:
A. Spray the logs with clean water while they are burning and hot. The soot will burn and lift off.
B. Brush the soot off with a stiff brush while the logs are cool. While using a brush, do not use
water or soot cleaners.
ACCESSORIES
Purchase these replace accessories from your local dealer. If they can not supply these
accessories, contact customer service department for information.
Note: Moisture may cause the granules and Glowing Embers in your burner pan to settle. To
return the ame to the original condition and improve the burn, follow these tips.
a. Settling of sand (or vermiculite) - Using a screwdriver or at-blade knife, carefully stir the
granules, loosening the material. Clear up any spills.
b. Embers - Break up any clumps (where used) - Inspect control and pilot to be sure it is free
of dirt or debris.
CARE AND MAINTENANCE
VMC100 - VERMICULITE
Helps spread gas evenly throughout the
burner pan for a more full ame pattern.
Also, doubles as an ash bed.
SPK100 - Safety Pilot/LP Conversion Kit
Required for propane/LP
installation.
LVR100 - LAVA ROCK
Enhances depth and realism by creating
a realistic rock bed for vented or vent-
free gas logs. Use as a replacement or
rst-time use.
GEF100 - GLOWING EMBER FIBERS
Adds realism to gas logs by providing the
same effect as a glowing bed of ashes
found in a wood-burning re.

19
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Log set is smoking/
sooting excessively
Note: It is natural
and unavoidable
for vented gas log
sets to produce
moderate levels of
carbon(soot) where
ames contact the
logs.
1. Poor fuel quality.
2. Fireplace venting system not
drafting properly.
3. Excessive ame impinge-
ment or blockage.
4. Improper fuel/air mixture.
5. Excessive gas supply/ pres-
sure.
6. Damper closed or not open
sufciently.
1. Contact local natural gas company.
2. Adjust damper wide open and/or have
replace and venting professional
cleaned and checked.
3. Separate the logs to allow more ame
passage.
4. Remove any foreign items from the
ame pattern.
5. Preheat ue in very cold weather
6. Open the damper fully when operating
the gas log set.
Burner is exces-
sively noisy. Note:
The movement and
combustion of gas
will create low, un-
avoidable levels of
noise.
1. Passage of air/gas across
irregular surfaces.
1. Relieve any tight bends or kinks in gas
supply line.
Burner ame is too
low or too high.
1. Incorrect gas supply or pres-
sure.
2 Blocked burner orice or
burner manifold ports.
3. Improper burner orice size.
4. Valve not operating properly.
5. High Altitude.
1. Check for proper gas supply
pressure.
2. Free burner orice and manifold
ports of any burrs, paint,
or other blockage.
3. Verify proper burner orice sizing.
4. Replace Valve.
5. Adjust orce size for altitude.
WARNING: If you smell gas:
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating log set where impurities in air exist may create odors. Cleaning supplies, paint, paint
remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix
with combustion air and create odors.
WARNING: Turn off and let cool before servicing. Only a qualied service person should service
and repair log set.