pleasant hearth VFF-PH-PH20LPB User manual

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VENT-FREE GAS FIREPLACE
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
WARNING: IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY,AFIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY
DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
CAUTION - FOR YOUR SAFETY
Questions, problems, missing parts? Before returning to your retailer, call our customer
service department at 1-877-447-4768, 8:30 a.m. – 4:30 p.m., CST, Monday – Friday or
email us at [email protected].
WARNING: This appliance
is equipped for (Natural or Pro-
pane) gas. Field conversion is
not permitted.
- Do not store or use gasoline or other ammable vapors and Iiquids in vicinity of this or
any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the re department.
- Installation and service must be performed by a qualied installer, service agency or the
gas supplier.
This is an unvented gas-red heater. It uses air (oxygen) from the room in which it is
installed. Provisions for adequate combustion and ventilation air most be provided.
Refer to Air For Combustion and Ventilation section on page 9-11 of this manual.
This appliance may be installed in an aftermarket, permanently located manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases.
0418GF006S
ANSI Z21.11.2-2013
80-10-352 - 2018-05-02
Propane
VFF-PH(20LPB)(20LP)(20LP-C2)(20LP-2T2)
VFF-PH(26LP)(26LP-T2)(26LP-2H2)
VFF-PH(32LPB)(32LP)(32LP-H2)(32LP-2C2)
Natural Gas
VFF-PH(20NGB)(20NG)(20NG-C1)(20NG-2T1)
VFF-PH(26NG)(26NG-T1)(26NG-2H1)
VFF-PH(32NGB)(32NG)(32NG-H1)(32NG-2C1)

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WARNING: Read the Installation & Operating Instructions before using this appliance.
IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in possible injury to persons or a re
hazard and will void the warranty.
TABLE OF CONTENTS
Specications ...................................................................................................................................2
Important Safety Information ............................................................................................................3
Product Identication........................................................................................................................5
Product Features..............................................................................................................................6
Unpacking.........................................................................................................................................6
Hood Assembly.................................................................................................................................7
Preparing for Installation...................................................................................................................8
Installation ......................................................................................................................................11
Operation........................................................................................................................................23
Remote Control Operation...............................................................................................................25
Care and Maintenance...................................................................................................................32
Troubleshooting..............................................................................................................................35
Replacement Parts.........................................................................................................................37
Accessories....................................................................................................................................38
Warranty.........................................................................................................................................40
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• replace will not produce specied heat
• for propane/LP units, propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local natural or propane/LP gas supplier.
Model VFF-PH20LP Series VFF-PH26LP Series VFF-PH32LP Series
Input Rating 20,000 BTU 27,500 BTU 32,000 BTU
MIN Input Rating 18,000 BTU 25,000 BTU N/A
Gas Type LP LP LP
Manifold Pressure 10’’ WC 10’’ WC 10’’ WC
Max. Inlet Pressure 14’’ WC 14’’ WC 14’’ WC
Min. Inlet Pressure 11’’ WC 11’’ WC 11’’ WC
Model VFF-PH20NG Series VFF-PH26NG Series VFF-PH32NG Series
Input Rating 20,000 BTU 27,500 BTU 32,000 BTU
MIN Input Rating 15,000 BTU 20,500 BTU N/A
Gas Type NG NG NG
Manifold Pressure 5’’ WC 5’’ WC 5’’ WC
Max. Inlet Pressure 11’’ WC 11’’ WC 11’’ WC
Min. Inlet Pressure 7’’ WC 7’’ WC 7’’ WC

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IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate,
or service this heater. Improper use of this heater can cause serious injury or death from burns, re,
explosion, electrical shock, and carbon monoxide poisoning.
IMPORTANT SAFETY INFORMATION
Only a qualied installer, service agent, or local gas supplier may install and service this product.
WARNING: Do not store or use gasoline or other ammable vapors or liquids in the vicinity
of this or any other appliance.
WARNING: This appliance can be used with propane or natural gas.
CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble the u
with headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly.
Get fresh air immediately! Have heater serviced. Some people are more a󰀨ected by carbon monoxide
than others. These include pregnant women, people with heart or lung disease, people who are
anemic, those under the inuence of alcohol, and those living in high altitudes.
NATURAL AND PROPANE/LP GAS: Natural and Propane/LP gases are odorless. An odor-making
agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the
gas can fade. Gas may be present even though no odor exists. Make certain you read and under-
stand all warnings. Keep this manual for reference. It is your guide to operating this heater safely.
WARNING: Any change to this replace/heater or its controls can be dangerous.
WARNING: Do not use any accessories not approved for use with this heater.
WARNING: Carefully supervise young children when they are in the room with the heater.
WARNING: Heater becomes very hot when operating. Keep children and adults away from hot
surfaces to avoid burns or clothing ignition. Heater will remain hot for a time after shuto󰀨. Allow
surfaces to cool before touching.
WARNING: Keep the appliance area clear and free from combustible materials, gasoline, and
other ammable vapors and liquids.
WARNING: Due to high temperatures, locate this appliance out of tra󰀩c and away from
furniture and draperies.
WARNING: Do not place clothing or other ammable material on or near the appliance. Never
place any objects in the heater.
WARNING
This product and the fuels used to operate this product (liquid propane or natural gas), and the
products of combustion of such fuels, can expose you to chemicals including benzene, which
is known to the State of California to cause cancer and reproductive harm.
For more information go to www.p65Warnings.ca.gov

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SAFETY INFORMATION
1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is
not convertible for use with other gases.
2.
Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors.
3. If you smell gas
• shut o󰀨 gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the re department
4. This replace shall not be installed in a bedroom or bathroom.
5. Do not use this replace as a wood-burning replace. Use only the logs provided with the replace.
6. Do not add extra logs or ornaments such as pine cones, vermiculite or rock wool. Using these
added items can cause sooting. Do not add lava rock around base. Rock and debris could fall into
the control area of replace.
7. This replace is designed to be smokeless. If logs ever appear to smoke, turn o󰀨 replace and
call a qualied service person. Note: During initial operation, slight smoking could occur due to log
curing and replace burning manufacturing residues.
8. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 32.
9. Before using furniture polish, wax, carpet cleaner or similar products, turn replace o󰀨. If heated,
the vapors from these products may create a white powder residue within burner box or on adjacent
walls or furniture.
10. This replace needs fresh air ventilation to run properly. This replace has an Oxygen Depletion
Sensing (ODS) safety shuto󰀨 system. The ODS shuts down the replace if not enough fresh air is
available. See Air for Combustion and Ventilation, page 9-11. If replace keeps shutting o󰀨, see
Troubleshooting, page 34.
11. Do not run replace
• where ammable liquids or vapors are used or stored.
• under dusty conditions.
12. Do not use this replace to cook food or burn paper or other objects.
13. Never place any objects in the replace or on logs.
14. Do not use replace if any part has been under water. Immediately call a qualied service technician
to inspect the room replace and to replace any part of the control system and any gas control which
has been under water.
15. Turn o󰀨 and unplug replace and let cool before servicing. Only a qualied service person
should service and repair replace.
16. Operating replace above elevations of 4,500 feet could cause pilot outage.
17.
Do not operate replace if log is broken. Do not operate replace if log is chipped (dime-sized or larger).
18. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lb. capacity.
19. Provide adequate clearances around air openings.
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equip-
ment or accessories, and repair and equip-
ment servicing. The term "qualied agency"
means any individual, rm, corporation, or
company that either in person or through a
representative is engaged in and is respon-
sible for:
a) Installing, testing, or replacing gas piping or
b)Connecting, installing, testing, repairing, or
servicing equipment; that is experienced in
such work; that is familiar with all precautions
required; and that has complied with all the re-
quirements of the authority having jurisdiction.