Plustek NVR 4000 User manual

¾Setup
¾Configuration
¾Technical Guides

©2008. All rights are reserved. No portion of this document may be reproduced
without permission. All trademarks and brand names mentioned in this publication
are property of their respective owners.
While all efforts have been made to ensure the accuracy of all contents in this
manual, we assume no liability for errors or omissions or by statements of any kind in
this manual, whether such errors are omissions or statements resulting from
negligence, accidents, or any other cause. The contents of this manual are subject to
change without notice.
This NVR device is intended to be used in a lawful manner. Certain uses of the NVR
device may be prohibited by local laws in some countries of states, such as the
surreptitious recording of audio and/or video communications for certain purposes. If
you have any question about whether a proposed use of your products is lawful, you
should consult a local legal authority before proceeding.
The product is designed and produced to achieve sustainable environmental
improvement. We strive to produce products in compliance with global environmental
standards. Please consult your local authorities for proper disposal. The product
packaging can be recycled.
Attention to recycling (For EU countries only)
Protect your environment! This product should not be thrown into the household
waste container. Please give it to the free collecting center in your community.
The screen shots in this guide were made with Windows XP. If you are using
Windows Vista or 2000, your screens will look somewhat different but function the
same.

Table of Contents
Introduction.................................................................................................. 1
How to Use This Guide..........................................................................................1
Conventions of This Guide..............................................................................1
A Note about Icons..........................................................................................1
Safety Precautions ..........................................................................................2
Main NVR Features ...............................................................................................2
Minimum System Requirements............................................................................3
Box Contents .........................................................................................................3
Overview................................................................................................................4
Chapter I. Setup the NVR ............................................................................. 5
Set up the NVR System.........................................................................................5
Chapter II. NVR Live View ............................................................................ 7
ActiveX Viewer ......................................................................................................7
Log in the NVR ......................................................................................................8
Method I. Network Device Search Tool Application ........................................8
Method II. IE Address Bar ...............................................................................9
LiveView........................................................................................................10
Log out the NVR ..................................................................................................12
Chapter III. Advanced NVR Configuration ................................................. 13
Status ..................................................................................................................13
NVR Status ...................................................................................................13
IPCam Status ................................................................................................14
Network ...............................................................................................................14
WAN..............................................................................................................14
LAN ...............................................................................................................17
IPCam..................................................................................................................18
Device Management .....................................................................................18
Motion Detection ...........................................................................................20
Video Settings ...............................................................................................21
Event Settings ...............................................................................................21
Hard Disk.............................................................................................................23
System.................................................................................................................23
Users.............................................................................................................23
Maintenance..................................................................................................24
Log ................................................................................................................25
System Settings ............................................................................................26
Date & Time ..................................................................................................26
Database .............................................................................................................27
Alarm.............................................................................................................27
Management .................................................................................................27
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Record View..................................................................................................28
Schedule Settings................................................................................................30
Record Schedule Settings.............................................................................30
Chapter IV. Technical Guides...................................................................... 31
LED Indicator.......................................................................................................31
Search Tool .........................................................................................................31
IP Configuration Information................................................................................32
Use the NVR from Dynamic Domain Name System............................................33
Proxy Server........................................................................................................34
Reset the NVR.....................................................................................................36
Turn off the NVR..................................................................................................36
Appendix A: Glossary .................................................................................. 37
Appendix B: Specifications ......................................................................... 40
Appendix C: Customer Service and Warranty............................................. 41
Statement of Limited Warranty ............................................................................41
FCC Radio Frequency Statement .......................................................................42
Contacting Plustek...................................................................................... 44
ii

Introduction
Thank you for choosing us as your NVR supplier. Like all of our products, your new
NVR is thoroughly tested and backed by our reputation for unsurpassed
dependability and customer satisfaction. We hope you will continue to turn to us for
additional quality products as your computing needs and interests grow.
How to Use This Guide
This User’s Guide provides instructions and illustrations on how to setup and
configure your NVR. This guide assumes the user is familiar with Microsoft Windows
XP and 2000 Professional. If this is not the case, we suggest you learn more about
Microsoft Windows by referring to your Microsoft Windows manual before using your
NVR.
The Introduction section of this manual provides an outline of this manual, and
describes the minimum system requirements, the main features and box contents.
Chapter I describes how to set up basic NVR and IP Camera system in the network
environment.
Chapter II describes how to log in the NVR interface and get live view of the IP
cameras connected.
Chapter III provides you with plenty of illustrations and information about advanced
configuration of the NVR. You may get familiar with it and try out all functions
provided with the NVR.
Chapter IV provides useful technical information and usage tips.
Appendix A covers the glossary that may help you to know more about the network
and network devices.
Appendix B contains the Specifications of the NVR you purchased.
Appendix C contains our limited warranty agreement and FCC statement.
Conventions of This Guide
“XXX” — Represents commands or contents on your computer screen.
Bold — Represents important notes.
A Note about Icons
This guide uses the following icons to point out information that deserves special
attention.
Warning
Warning: A procedure that must be followed
carefully to prevent injury, or accidents.
Attention
Attention: Instructions that are important to
remember and may prevent mistakes.
Information
Information: Optional tips for your reference.
1

Safety Precautions
Before using this device, please read the following important information carefully to
eliminate or reduce any possibility of causing damage and personal injury.
1. Do use the AC adapter that comes with this device. Use of other AC adapter may
lead to malfunction, heat up, electrical shock, fire or injury.
2. Keep the space around the adapter clear in case you need to quickly unplug the
adapter during emergencies.
3. Do not install near any heat sources such as radiators or other devices.
4. Use only attachments/accessories such as cover and plates specified by the
manufacturer.
5. Do not touch the unit or the AC adapter when power on.
6. Unplug the device if you don’t need to use for a certain period of time to avoid
any risks of causing fire.
7. Do not disassemble the NVR case.
8. Please contact your distributor to obtain compatible IP camera list.
9. Damaged wire could cause fire or electrical shock. Keep the power cord straight
and without being twisted, bended, or scraped.
10. Moisture condensation may occur inside this device and cause malfunction at
these conditions:
•When this device is moved directly from a cold to a warm location;
•After a cold room is heated;
•When this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the
procedure:
•Seal this device in a plastic bag for it to adapt to room conditions.
•Wait for 1 ~ 2 hours before removing this device from the bag.
11. Do not install NVR where the temperature is less than 0°C (+32°F) or greater
than +40°C (+104°F). Avoid excessive smoke, mechanical, dust, or direct
sunlight.
Main NVR Features
•Real-time live view supervision
•Scheduled Recording, Manual Recording and Event Triggered Recording
•Record Playback
•Motion Detection
•TCP/IP / SMTP / DNS / DDNS / UPnP Support
•PTZ camera control
2

Minimum System Requirements1
The NVR is recommended to work with personal computer or network that meets the
following requirements:
Operation System Microsoft® Windows® 2000 Professional, XP Home Edition
or XP Professional, Vista compatible
CPU Intel Pentium® 4 processor or above
Network Protocol TCP/IP Network protocol installed. (DHCP, Static IP, DDNS,
SMTP)
Web Browser Internet Explorer 6.0 or later2
RAM 256 MB (512 MB or higher recommended)
Ethernet Interface 10/100 Mbps Ethernet Card and Category 5 cables for
network connections3
Others CD-ROM/DVD Drive, Video card that supports 16-bit color
or greater, 800 MB Free Hard Disk Space
Box Contents4
Before you start installing your NVR, check the box contents to make sure all parts
are included. If any items are damaged or missing, please contact the vendor where
you purchased your NVR or our customer service directly.
1. NVR
2. Power Cable
3. AC Adapter
4. Reset Pin
5. User’s Guide
6. Installation CD
1The system requirements here are only a guideline, as in general the better the computer
(motherboard, processor, hard disk, RAM, video graphic card), the better the results.
2The program is available with Microsoft Windows and therefore is not included in the
Setup/Application CD-ROM of this product.
3These parts are not included in the package.
4Save the box and packing materials in case you need to transport this NVR in the future.
The product packaging can be recycled.
3

Overview
1. Power Indicator
2. HDD Indicator
3. WAN Indicator
4. LAN Indicator
5. 4 LAN Ports
6. WAN Port
7. Console
8. Power Hole
9. DC Jack
10. Reset Hole
4

Chapter I. Setup the NVR
Before you setup the NVR (Network Video Recorder), please make sure all
components available and ready. A list of the package contents is provided in the
Box Contents section of this guide. If any items are damaged or missing, please
contact the vendor where you purchased your NVR or our customer service directly.
Set up the NVR System
To set up the NVR system in your LAN environment:
1. Plug the RJ-45 connector into LAN port of NVR and IP camera RJ-45 port.
2. Plug the RJ-45 connector into WAN port with Router’s LAN port.
3. Turn on the Router (Router with UPnP on/off function is recommended).
4. Plug the AC adapter into the DC-jack of the NVR. Attach the power cable to
the AC adapter. Plug the other end of the power cable into a standard AC
power outlet.
5. Connect PC or Laptop with Router LAN port.
6. Insert the Installation CD, included with your NVR, into your CD-ROM drive.
5

7. Double click the “vcredist_x86.exe” file in your language on the CD-ROM to
install the Microsoft Visual C++ 2005 SP1 Redistributable Package (x86).
8. Run the “Network Device Search Tool” application on the CD-ROM.
9. When the NVR lists in the Network Device Search Tool window, your NVR
works properly.
6

Chapter II. NVR Live View
ActiveX Viewer
When you log in your NVR for the first time, please configure the ActiveX Viewer
before logging in.
1. Start up the Internet Explorer, and click “Tools” to choose “Internet Options” from
the drop-down menu.
2. Click “Security” tab in the “Internet Options” window.
3. Click “Custom Level…” button to open the “Security Settings” window.
4. Check “Prompt” under the options “Download signed ActiveX controls” and
“Download unsigned ActiveX controls”.
5. Check “Enable” under the options “Initialize and script ActiveX controls not
marked as safe”, “Run ActiveX controls and plug-ins”, and “Script ActiveX
controls marked safe for scripting”.
6. Click “OK” to accept the changes.
7. A warning message prompts out for your confirmation. Click “Yes” to apply the
changed security settings.
7

Information
When you are using the NVR in a corporation environment, you
may need to consult your network administrator or ISP.
Log in the NVR
Method I. Network Device Search Tool Application
Network Device Search Tool is an application that can detect the network camera(s)
and NVR(s) that you connect to an organization’s network or your PC.
1. Insert the CD-ROM into the CD-ROM drive of your PC.
2. Double click on the “Plustek Network Device Search Tool” file.
3. The Network Device Search Tool window opens.
4. Select and double click on the NVR you are to use.
5. The System Login page displays in Internet Explorer.
8

Information
When you use Internet Explorer to browse website, ActiveX
controls may assure the normal displaying of images.
6. When you log in your NVR for the first time, enter “admin” as your username and
“admin” as your password.
7. Click “OK” to send the identification information for recognition.
Attention
•The “admin” and “admin” are the default username and
password for your first login of the NVR as Administrator.
Please change the default password as soon as possible.
To change the password, please refer to the section
“System”.
zAfter you have made proper ActiveX Viewer configuration,
you may encounter the “Internet Explorer – Security
Warning” prompt as below, requesting you to install ActiveX
Control. Please click the “Install” button to install it.
Method II. IE Address Bar
When you connect the NVR to the Internet with static IP address, you may log in the
NVR by directly entering the IP address in the IE Address Bar.
Information
If you are provided with dynamic IP address in an organization’s
network, please refer to the “Use the NVR from Dynamic
Domain Name System” section for more instructions.
1. Start the Internet Explorer, enter the IP address of the NVR in the IE address bar,
press “Enter“ on the keyboard to launch the System Login page.
2. The System Login page displays.
9

3. Enter “admin” as your username, “admin” as your password and click “OK”.
Attention
•The “admin” and “admin” are the default username and
password for your first login of the NVR as Administrator.
Please change the default password as soon as possible.
To change the password, please refer to the section
“System”.
zAfter you have made proper ActiveX Viewer configuration,
you may encounter the “Internet Explorer – Security
Warning” prompt as below, requesting you to install ActiveX
Control. Please click the “Install” button to install it.
LiveView
After logging in, the “Live View” page will show four camera screens, displaying the
live video stream captured by the cameras.
Surrounding the camera screens, there’re a few buttons and sliding bars for you to
control the functions of the camera and NVR.
10

Sna
p
shot
Manual Record
To Start or Stop the Live View
By default, the screen will start the Live View when one logs into the NVR page. You
may click “STOP” button to stop the Live View. And you may click “START”
button to start the Live View again.
To Take a Snapshot
1. Click the “Snapshot” button to capture the image shown in current viewer.
2. A note will pop out telling you the saving folder and filename of the snapshot. You
may go to the folder and find the snapshot picture.
To Manually Record a Video
1. Press down on the “Record” button to start the recording process.
2. Press up on the “Record” button again to stop the recording process.
3. The recorded video will be saved in the window, and you may play the video
by entering the “Record View” menu item from the “Database” menu.
PTZ Settin
g
Pan Ba
r
Tilt Ba
r
Alarm
Start Home
Sto
p
11

To Control the PTZ of the camera
If you are using a PTZ network camera, the PTZ Setting button will be activated.
Click on the button to make PTZ adjustment of the camera. By PTZ control, you may
focus the network camera to a desired position.
•Drag the mouse on “Pan Bar”, and you may rotate the camera horizontally.
•Drag the mouse on “Tilt Bar”, and you may rotate the camera vertically.
•Click the “Home” button , and you may reset the camera to its home
position.
Log out the NVR
To exit the NVR page, click the “LogOut” button at the right top of the NVR’s main
page.
Attention
Please do NOT click on the button on the Internet Explorer
window to quit the NVR. Clicking on the button will not change
the logged-in status of the user.
12

Chapter III. Advanced NVR Configuration
The administrator has the right to access all the NVR functions, and can make
advanced configurations for the NVR according to the special needs.
To enter the Advanced setting page:
1. Click the “Advanced” button on the main page banner to enter the advanced
configuration page. On the left of the page shows the configuration menu.
There are 7 menus available: “Status”, “Network”, “IPCam”, “Hard Disk”,
“System”, “Database”, and “Scheduled Settings”.
2. Click on the menu item to enter the submenus, and the related information or
options will show on the right. You may make configurations according to your
special need.
The following describes the menus individually and the related settings.
Status
NVR Status
13

To view the current NVR status
Go to the “Advanced” page then click the menu “Status”Æ“NVR”, and the current
status of the NVR will display on the right.
You can alter some of the settings shown in this sector from other menu items.
IPCam Status
To view the current IPCam status
Go to the “Advanced” page then click the menu “Status”Æ“IPCam”, and you’ll see
the current status of the IP Camera(s) connected to your NVR. The NVR provides up
to four channels to connect up to four IP Cameras. The list shows the information of
the IP Cameras connected to respective channels.
Network
WAN
In the WAN menu, you may configure the NVR’s WAN settings according to the
network connection conditions and your special needs.
14

TCP/IP
To choose the IP allocation methods:
1. Go to the “Advanced” page then click the menu “Network”Æ
“WAN”Æ”TCP/IP”.
2. Select either DHCP or static IP:
•If the NVR adopts dynamic IP, check “Obtain IP via DHCP” radio button,
and your NVR will be assigned with any idle IP address in your
organization’s network.
•If the NVR uses static IP, check “Use the following IP” radio button, and fill
in the blanks of IP address, subnet mask and Default router.
3. Enter the WAN port if needed. The default port is 80.
To enter the DNS address if needed:
If you want the NVR to use host name, you’ll need to enter at least one (Primary)
DNS address.
1. Enter the IP address of the “Primary DNS Address” provided by your ISP.
2. Enter the IP address of the “Secondary DNS Address” provided by your ISP.
DDNS
15

To make DDNS settings:
1. Go to the “Advanced” page then click the menu “Network”Æ
“WAN”Æ”DDNS”.
2. If you want the NVR to act as DDNS Service, check “Enable”.
3. Enter the address of “DDNS Server”, “User Name”, “Password”, and “Host
Name”.
4. Click “Update” to save the setting.
SMTP
In this menu you can configure up to 4 email addresses. The NVR can automatically
send alarm messages from the configured email addresses when an event is
triggered. (See Event Settings for more information about automated email alert.)
To add email addresses:
1. Go to the “Advanced” page then click the menu “Network”Æ
“WAN”Æ”SMTP”.
2. Click “Add” button and enter the SMTP information in this page.
3. Enter the “Name”, “Sender Address”, “Mail Server”, “User Name” and
“Password” of the email account.
4. Click “Submit” to save the setting.
To set the priority for the email addresses:
16