Plustek MobileOffice S410 Plus User manual

Scanner User’s Guide
MobileOffice S410 Plus

Trademarks
© 2021 Plustek Inc. All rights are reserved. No portion of this document may be
reproduced without permission.
Plustek is a registered trademark of Plustek Inc. OCR processing by ABBYY®
FineReader®, © 2021 ABBYY. ABBYY and FineReader are trademarks of ABBYY
Software, Ltd. which may be registered in some jurisdictions.
All trademarks and brand names mentioned in this publication are property of their
respective owners.
Liability
While all efforts have been made to ensure the accuracy of all contents in this
manual, we assume no liability for errors or omissions or by statements of any
kind in this manual, whether such errors are omissions or statements resulting
from negligence, accidents, or any other cause. The contents of this manual are
subject to change without notice. We will not shoulder any legal liability, if users
failed to follow the operation instructions in this manual.
Copyright
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject
to criminal prosecution. We recommend you to be responsible and respectful of
the copyrights laws when you are scanning books, magazines, journals and other
materials.
Environmental Information
Recycle or disposal at end-of-life information, please ask local distributors or
suppliers for recycle and disposal information. The product is designed and
produced to achieve sustainable environmental improvement. We strive to
produce products in compliance with global environmental standards. Please
consult your local authorities for proper disposal.
The product packaging is recyclable.
Attention for recycling (For EU country only)
Protect your environment! This product should not be thrown into the household
waste container. Please give it to the free collecting center in your community.
Screen Examples in This Manual
The screen shots in this guide were made with Windows 10. If you are using
Windows 8 / 7, your screen will look somewhat different but function the same.

Table of Contents
INTRODUCTION....................................................................................................1
How to Use This Guide............................................................................................... 1
Conventions of This Guide ......................................................................................... 1
A Note about Icons ............................................................................................................... 2
Safety Precautions...................................................................................................... 2
System Requirements ................................................................................................ 3
Box Contents .............................................................................................................. 3
Scanner Overview ...................................................................................................... 4
CHAPTER I. INSTALLING THE SCANNER....................................................................5
Software Installation Requirements ............................................................................ 5
Hardware Requirements............................................................................................. 5
Installing and Setting up the Scanner ......................................................................... 6
Step 1. Connecting the Scanner to Your Computer............................................................. 6
Step 2. Installing the Software.............................................................................................. 6
Step 3. Testing the Scanner ................................................................................................. 9
Installing Additional Software.................................................................................... 10
CHAPTER II. SCANNING ..................................................................................... 11
Using the Scanner .................................................................................................... 11
Card Scanning .................................................................................................................... 11
Document Scanning ........................................................................................................... 12
Scanning Methods .................................................................................................... 13
Scanning via TWAIN Interface ........................................................................................... 13
Scanning from DocAction ................................................................................................... 14
CHAPTER III. CLEAN AND MAINTENANCE............................................................. 17
Clean the Scanner .................................................................................................... 17
Cleaning Materials..............................................................................................................17
Clean Feed Roller and Glass ............................................................................................. 18
Calibrating the Scanner ............................................................................................ 18
Power Save .............................................................................................................. 19
Usage & Maintenance Tips....................................................................................... 19
CHAPTER IV. TROUBLESHOOTING ........................................................................ 21
Scanner Connection ................................................................................................. 21
APPENDIX A: SPECIFICATIONS............................................................................ 22
APPENDIX B: CUSTOMER SERVICE AND WARRANTY............................................... 23
Service & Support Information (For EU country only)............................................... 23
Statement of Limited Warranty ................................................................................. 24
FCC Radio Frequency Statement............................................................................. 25

1
Introduction
Thank you for choosing us as your scanner supplier. Your new scanner will
improve the professionalism of your day-to-day computing tasks by allowing you to
input images and electronic text into your computer system. You can easily scan
single-sided documents with your scanner.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction. We hope you will
continue to turn to us for additional quality products as your computing needs and
interests grow.
How to Use This Guide
This User’s Guide provides instructions and illustrations on how to install and
operate your scanner. This guide assumes the user is familiar with Microsoft Windows.
If this is not the case, we suggest you learn more about Microsoft Windows by referring
to your Microsoft Windows manual before using your scanner.
The Introduction section of this manual describes the box contents and minimum
computer requirements to use this scanner. Before you start installing your scanner,
check the box contents to make sure all parts are included. If any items are damaged
or missing, please contact the vendor where you purchased your scanner or our
customer service directly.
Chapter I describes how to install scanner’s software and connect the scanner to
your computer. Note: The scanner connects to your computer through the Universal
Serial Bus (USB). If your computer does not support USB technology, you will need to
purchase a USB interface card to add USB capabilities to your computer, or buy and
install USB connectors if your motherboard has USB capabilities. This guide assumes
that your computer is USB-ready and has a free USB port.
Chapter II describes how to use your scanner.
Chapter III describes how to maintain and clean your scanner.
Chapter IV contains technical support information that can help you solve simple
problems.
Appendix A contains the specifications of the scanner you purchased.
Appendix B contains our customer service, the limited warranty agreement and
FCC statement concerning the product.
Conventions of This Guide
Bold — Important note or first use of an important term in a chapter.
“XXX” — Represents commands or contents on your computer screen.

2
A
A N No ot te e a ab bo ou ut t I Ic co on ns s
This guide uses the following icons to point out information that deserves special
attention.
Warning
A procedure that must be followed carefully to prevent injury, or
accidents.
Attention
Instructions that are important to remember and may prevent
mistakes.
Information
Optional tips for your reference.
Safety Precautions
Before using this device, please read the following important information to
eliminate or reduce any possibility of causing damage and personal injury.
1. Usage, the product is for indoor use in dry locations. Moisture condensation may
occur inside this device and cause malfunction at these conditions:
 when this device is moved directly from a cold to a warm location;
 after a cold room is heated;
 when this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the procedure:
i. Seal this device in a plastic bag for it to adapt to room conditions.
ii. Wait for 1-2 hours before removing this device from the bag.
2. Do use the USB cable provided with the scanner. Use of other cable may lead to
malfunction.
3. Avoid using the scanner in a dusty environment. Dust particles and other foreign
objects may damage the unit.
4. Do not subject the scanner to excessive vibration. It may damage the internal
components.
5. Unplug this device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.
6. Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.

3
System Requirements1
 2.0 GHz CPU with dual-core processor minimum (Recommended: 2.8 GHz Intel®
Core™ i5 Processor with 4 CPU Cores or better)
 4 GB RAM minimum (Recommended: 8 GB or more)
 2 GB of hard-disk space for program installation
 Display dimensions of 1024x768 or greater
 Operating System: Windows 7 / 8 / 10
Box Contents2
1. Scanner
2. USB Cable
3. Quick Guide
4. Setup / Application DVD-ROM
5. Calibration Sheet
6. Cleaning Cloth
1Higher requirements might be needed when scanning or editing a large quantity of image data.
The system requirements here are only a guideline, as in general the better the computer
(motherboard, processor, hard disk, RAM, video graphic card), the better the results.
2Save the box and packing materials in case you need to transport this scanner in the future.
The product packaging can be recycled.

4
Scanner Overview
1. Page feed slot: Feed the document into the scanner from this direction. You can
feel the document being grabbed by the scanner.
2. LED indicator: It indicates the scanner’s current status.
Light Status
On The scanner is connected with the computer, ready to scan
images.
Off The scanner is off, either because of disconnection with the
computer, or because the computer is turned off.
3. USB port: It connects the scanner to a USB port on your computer by the included
USB cable.

5
Chapter I. Installing the Scanner
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the Box Contents section of
this guide.
Software Installation Requirements
Your scanner comes with OCR software (ABBYY FineReader Sprint), the
scanner’s driver and DocAction. All of these software applications use approximately
800 megabytes of hard disk space after they are installed into your computer. To
ensure ample room for the installation, as well as for scanning and saving images, a
minimum of 2 GB of hard disk space is recommended.
This USB scanner can only operate under the Microsoft Windows 7 / 8 / 10
operating system.
Hardware Requirements
This scanner connects to your computer through the Universal Serial Bus (USB),
which supports hot swap. To determine whether your computer is USB-capable, you
must check the rear of your PC to locate a USB jack that looks the same as the one
pictured below. Note that on some computers, the USB port at the rear of the computer
may be occupied and additional ports may be found on the monitor or keyboard. If you
are having trouble in locating the USB port on your computer, please refer to the
hardware manual that came with your computer.
Upon examination, you should find one or two rectangular USB ports, which
usually appear as shown below.
If you don’t find such USB ports on your computer, then you need to purchase a
certified USB interface card to add USB capabilities to your computer.
USB Connector(s)

6
Installing and Setting up the Scanner
Please follow the step-by-step procedures described below to install the Plustek
scanner.
S
St te ep p 1 1. . C Co on nn ne ec ct ti in ng g t th he e S Sc ca an nn ne er r t to o Y Yo ou ur r C Co om mp pu ut te er r
1. Plug the square end of the included USB cable to the USB port of the scanner.
2. Plug the rectangular end of the USB cable to the USB port on the back of your
computer.
Note: If there is another USB device connected to the computer, connect the
scanner to an available USB port.
3. If you plan to connect your scanner to a USB hub3, make sure that the hub is
connected to the USB port in your computer. Next, connect the scanner to the USB
hub.
Note: If you do not have a USB port available, you might need to buy a USB port.
S
St te ep p 2 2. . I In ns st ta al ll li in ng g t th he e S So of ft tw wa ar re e
1. If the USB components on your computer are functioning correctly, they will
automatically detect the scanner causing the “Add New Hardware Wizard” or
“Found New Hardware Wizard” to be launched.
Note: If your computer was off when you connected the scanner, the “Add New
3The USB hub is not included with the scanner. If using a hub, you are recommended to use a
hub with its own external power adapter.

7
Hardware Wizard” message will be displayed when you turn the computer on and
when Windows starts.
2. For Windows 7:
When the Setup/Application DVD is for several scanner models
a. Insert the Setup/Application DVD-ROM, included with your scanner, into your
DVD-ROM drive. Click Run install.exe in the ”AutoPlay” window.
b. Click on the “Yes” button if the “User Account Control” dialog pops up. Follow
the instructions in the pop-up installation message.
c. In the ”Device Manager” window, right-click on this scanner under ”Other
devices” and select ”Update Driver Software” from the pop-up menu.
Click ”Browse my computer for driver software” in the window that appears, and
click the ”Browse” button.
d. In the ”Browse For Folder” window, select the folder or the DVD-ROM drive that
contains this scanner driver and click the ”OK” button to return to the previous
screen. Click the “Next” button and click “Install this driver software anyway” if
the “Windows Security” window appears.. Afterwards, please skip to procedure
4.
When the Setup/Application DVD is for one scanner model
a. Insert the Setup/Application DVD-ROM, included with your scanner, into your
DVD-ROM drive. Click Run install.exe in the ”AutoPlay” window.
b. Click on the “Yes” button if the “User Account Control” dialog pops up.
Afterwards, please skip to procedure 4.
3. For Windows 8 & Windows 10:
a. Insert the Setup/Application DVD-ROM, included with your scanner, into your
DVD-ROM drive. Click on the pop-up notification, then click “Run install.exe” in
the pop-up window. If you miss the pop-up notification, please eject and re-
insert the Setup/Application DVD-ROM.
b. Click on the “Yes” button if the “User Account Control” dialog pops up.
Afterwards, please skip to procedure 4.
4. Follow the on-screen instructions to install all software that your new USB scanner
requires. If the pop-up wizard window appears click “Next”, and click “Install this
driver software anyway” in the “Windows Security” window then click “Finish” in the
wizard window.

8
5. After the software is installed, you will be prompted to perform the scanner
calibration.
6. Insert the special calibration sheet, included with the scanner, face up into the page
feed of the scanner.
7. Follow the on-screen instructions to complete the scanner calibration.
8. After the installation is complete, close all open applications and click on the
“Finish” button to restart your computer.
Information
Alternatively you may also use any plain white
sheet of paper sized in Letter size (8.5” x 11.69”)
instead; however, the calibration effect may be
less good than the special calibration sheet.
Attention
 Save the Setup/Application DVD in case you
need to reinstall the driver and software in
the future.
 Save the Calibration Sheet in case you need
to calibrate the scanner in the future.

9
S
St te ep p 3 3. . T Te es st ti in ng g t th he e S Sc ca an nn ne er r
The following test procedure checks to see if the scanner is properly functioning
with your computer and the scanning software. Before testing your scanner, double
check to make sure that all connections are securely fastened.
To properly test your scanner, please perform the following steps:
1. Do one of the following to open the Button Configuration window:
 Double-click the DocAction icon in the Windows system tray.
 Right-click the DocAction icon in the Windows system tray, and then
choose Button Configuration… in the pop-up menu that opens.
2. In the Button Configuration window, choose from the dropdown list of Button
Template to select “File Utility”, and keep in mind the default saving folder
show in the “Saving folder” dropdown list.
3. Insert the document face up into the scanner. Please allow the sensor to
detect the edges of your document. The scanning starts immediately.

10
4. You’ll see a scanned image of the document in the default saving folder; your
scanner is working properly.
Installing Additional Software
Your scanner is TWAIN compliant and functions with virtually all available TWAIN
compatible software. If you purchase additional software to be used with your scanner,
please make sure that it conforms to the TWAIN standard.

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Chapter II. Scanning
Your scanner needs to be driven by certain type of software program. Since all
documents or images (whether text or pictures) that are acquired from the scanner are
treated by your computer as images, most scanning will probably be done from an
image-editing program where you can view, edit, save and output the scanned images.
What about scanning text documents and editing them in a word processor? This
is the role of Optical Character Recognition (OCR) software. OCR software converts
the image files that are created from scanning text documents into text files that can be
viewed, edited and saved by word processors. An OCR program has also been
bundled on the included Setup/Application DVD-ROM, and if you wish to use the
scanner in this way you should install the OCR software that is included.
The DocAction program, seamlessly integrating the operation of your scanner with
your computer and other peripherals, provides a quick and convenient way to perform
various scanning functions. With DocAction, you don't need to adjust settings every
time you scan. Insert the document face up into the scanner. The scanner starts to
scan your paper documents and transfer them to your assigned destination. The
destination can be a printer, your E-mail program, files on your disk drives, an image-
editing program, etc.
Please refer to the online help of each program to guide you through any
questions you may have while scanning within that program.
Using the Scanner
C
Ca ar rd d S Sc ca an nn ni in ng g
This is the special design for plastic card scan. Plastic cards include: driver
license, ID card, medical insurance card or any membership cards.
Plastic card scanning
The plastic card can be driver license, ID card, insurance card, medic-care card or
any membership card.
Attention
 Make sure the plastic card you wish to scan
is horizontally loaded into the scanner.
 Maximum thickness of each plastic card is:
Non-Embossed 1.0 mm.
To scan the plastic card, please follow the steps:
1. Insert one plastic card face up into the scanner.

12
2. The scanning starts immediately.
Business card scanning
Attention
Make sure the business card you wish to scan is
horizontally loaded into the scanner.
To scan the business card, please follow the steps:
1. Insert one business card face up into the scanner.
2. The scanning starts immediately.
D
Do oc cu um me en nt t S Sc ca an nn ni in ng g
Actually, document scanning is similar with the card scanning, however, we’ll
describe the steps simply for you:
1. Insert one document face up into the scanner.
2. The scanning starts immediately.

13
Scanning Methods
The TWAIN interface and DocAction software are automatically installed to your
system along with the scanner driver.
Attention
Before you start scanning, check the following:
1. The power of both your computer and
scanner is turned on.
2. The icon appears on the Windows
system tray.
3. Paper is appropriately loaded into the
scanner.
S
Sc ca an nn ni in ng g v vi ia a T TW WA AI IN N I In nt te er rf fa ac ce e
The TWAIN program is a very important piece of software that comes with your
scanner. This program acts as an interface between the scanner hardware and the
image-editing software you are using to view and edit images. The TWAIN program
allows you to adjust a number of settings to define the quality of the scanned image.
The following describes how you may use your TWAIN compatible program to scan
via the TWAIN interface. When you get familiar with the scanning, you may
alternatively use other TWAIN compatible scanning programs or image-editing
applications to do your scanning projects.
Scan within your TWAIN compatible program:
1. Launch your TWAIN compatible program.
Attention
If you have more than one scanner or other
imaging devices installed on your computer, you
need to set this scanner as the default scanning
source before you acquire the TWAIN program.
Please refer to your TWAIN compatible program
manual for more information about the settings.
2. Open the TWAIN window within your TWAIN compatible program. Please refer
to your TWAIN compatible program manual for detailed information.

14
3. In the TWAIN window that opens, select Sheet Feeder as the Scan Type.
4. Adjust the scanning settings.
5. Insert the document face up into the scanner. Please allow the sensor to detect
the edges of your document. The scanning starts immediately.
6. When the scan finishes, click the Exit button to close the TWAIN window. The
scanned images are displayed in your TWAIN compatible program, and you
may perform the image editing tasks.
Click the Help button within the TWAIN window for more information about the
settings.
S
Sc ca an nn ni in ng g f fr ro om m D Do oc cA Ac ct ti io on n
Attention
Before you start scanning from DocAction, click
the Exit button to close the TWAIN window.
DocAction offers you quick access to the most frequently-used scanning functions.
Scanning documents or images from this scanner is very easy. Follow the steps
described below:
1. Check current settings by viewing the Button Configuration window. If needed,
you may also modify settings to meet your current needs. There are two ways

15
to configure or view the settings of DocAction:
 Double-click the icon in the Windows system tray.
 Right-click the DocAction icon in the Windows system tray, and then
choose Button Configuration… in the pop-up menu that opens.
2. Select the desired function from the drop-down list of Button Template and
adjust settings.
3. Insert the document face up into the scanner. Please allow the sensor to detect
the edges of your document.

16
4. The scanner starts to scan immediately and carry out the corresponding
action according to the settings you have set up in the Button Configuration
window.
Click the Help button within the Button Configuration window for more information
about the settings.

17
Chapter III.
Clean and Maintenance
Your scanner is designed to be maintenance-free. However, constant care and
maintenance can keep your scanner working smoothly.
Clean the Scanner
Paper powder, dust, ink and toner from paper being scanned may make the inner
scanner dirty, which leads to poor image quality or document-feeding errors. Often
clean your scanner could ensure your scanning better efficiency.
Warning
 Before cleaning the scanner, disconnect the
scanner’s USB cable, and then wait a few
minutes for the glass and/or the inner
scanner to cool to ambient temperature.
 Wash your hands with soap and water
before and after cleaning the scanner.
C
Cl le ea an ni in ng g M Ma at te er ri ia al ls s
Have the following cleaning materials ready to clean the scanner:
 Cleansing cloth (or a cotton swab)
 non-abrasive cleaner - Isopropyl alcohol (95%). DO NOT use water.
Attention
 Alternatively you can use glass cleaner or a
neutral detergent for window cleaning to
clean the scanner glass.
 However, DO NOT use either of them to
clean the scanner.
 Use of other cleaning materials could
damage your scanner.