Plustek MobileOffice User manual

 Installation
 Usage & Maintenance
 Troubleshooting

Trademarks
© 2017. All rights are reserved. No portion of this document may be reproduced
without permission. All trademarks and brand names mentioned in this publication
are property of their respective owners.
Liability
While all efforts have been made to ensure the accuracy of all contents in this
manual, we assume no liability for errors or omissions or by statements of any kind
in this manual, whether such errors are omissions or statements resulting from
negligence, accidents, or any other cause. The contents of this manual are subject
to change without notice. We will not shoulder any legal liability, if users failed to
follow the operation instructions in this manual.
Copyright
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject
to criminal prosecution. We recommend you to be responsible and respectful of the
copyrights laws when you are scanning books, magazines, journals and other
materials.
Environmental Information
Recycle or disposal at end-of-life information, please ask local distributors or
suppliers for recycle and disposal information. The product is designed and
produced to achieve sustainable environmental improvement. We strive to produce
products in compliance with global environmental standards. Please consult your
local authorities for proper disposal.
The product packaging can be recycled.
Attention to recycling (For EU country only)
Protect your environment! This product should not be thrown into the household
waste container. Please give it to the free collecting center in your community.
Screen Examples in This Manual
The screen shots in this guide were made with Windows 7. If you are using
Windows 8 / 10, your screens will look somewhat different but function the same.

Table of Contents
INTRODUCTION....................................................................................................1
How to Use This Guide...............................................................................................1
A Note about Icons.....................................................................................................2
Safety Precautions......................................................................................................2
System Requirements ................................................................................................3
Box Contents..............................................................................................................3
Scanner Overview ......................................................................................................4
CHAPTER I. INSTALLING THE SCANNER....................................................................5
Software Installation Requirements............................................................................5
Hardware Requirements.............................................................................................5
Installing and Setting up the Scanner.........................................................................6
Step 1. Connecting the Scanner to Your Computer.............................................................6
Step 2. Installing the Software..............................................................................................6
Step 3. Testing the Scanner.................................................................................................8
Software Setup Troubleshooting ................................................................................9
Installing Additional Software......................................................................................9
CHAPTER II. USAGE AND MAINTENANCE.............................................................. 10
Operating the Scanner..............................................................................................10
Using the Scanner Buttons.......................................................................................11
SCAN Button ......................................................................................................................11
Scanning Methods....................................................................................................12
Scanning via TWAIN Interface ...........................................................................................12
Scanning from the Scanner’s Panel or On-screen DocAction's Execute Menu.................14
Status Indicator.........................................................................................................15
Scanner Connection.................................................................................................15
Maintenance.............................................................................................................16
Calibrating the Scanner......................................................................................................16
Cleaning the Scanner.........................................................................................................17
Power Save ..............................................................................................................17
Usage & Maintenance Tips.......................................................................................18
APPENDIX A: TROUBLESHOOTING........................................................................ 19
Scanning Problems...................................................................................................19
APPENDIX B: SPECIFICATIONS............................................................................ 23
APPENDIX C: CUSTOMER SERVICE AND WARRANTY............................................... 24
Service & Support Information (For EU country only)...............................................24
Statement of Limited Warranty .................................................................................25
FCC Radio Frequency Statement.............................................................................26

1
Introduction
Welcome to the world of Plustek scanners – the ultimate in computer imaging. Your
new scanner will improve the professionalism of your day-to-day computing tasks by
allowing you to input images and electronic text into your computer system.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction.
Thank you for choosing us as your scanner supplier. We hope you will continue to
turn to us for additional quality products as your computing needs and interests grow.
How to Use This Guide
This User’s Guide provides instructions and illustrations on how to install and
operate your scanner. This guide assumes the user is familiar with Microsoft Windows.
If this is not the case, we suggest you learn more about Microsoft Windows by referring
to your Microsoft Windows manual before using your scanner.
The Introduction section of this manual describes the box contents and minimum
computer requirements to use this scanner. Before you start installing your scanner,
check the box contents to make sure all parts are included. If any items are damaged
or missing, please contact the vendor where you purchased your scanner or our
customer service directly.
Chapter I describes how to install scanner’s software and connect the scanner to
your computer. Note: The scanner connects to your computer through the Universal
Serial Bus (USB). If your computer does not support USB technology, you will need to
purchase a USB interface card to add USB capabilities to your computer, or buy and
install USB connectors if your motherboard has USB capabilities. This guide assumes
that your computer is USB-ready and has a free USB port.
Chapter II describes how to use, maintain and clean your scanner.
Appendix A contains technical support information that can help you solve simple
problems. Before calling for help, please read through Appendix A: Troubleshooting.
Appendix B contains the Specifications of the scanner you purchased.
Appendix C contains our limited warranty agreement and FCC statement
concerning the product.

2
A Note about Icons
This guide uses the following icons to point out information that deserves special
attention.
Warning
A procedure that must be followed carefully to prevent injury, or
accidents.
Attention
Instructions that are important to remember and may prevent
mistakes.
Information Optional tips for your reference.
Safety Precautions
Before using this device, please read the following important information to
eliminate or reduce any possibility of causing damage and personal injury.
1. Usage, the product is for indoor use in dry locations. Moisture condensation may
occur inside this device and cause malfunction at these conditions:
 when this device is moved directly from a cold to a warm location;
 after a cold room is heated;
 when this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the procedure:
1) Seal this device in a plastic bag for it to adapt to room conditions.
2) Wait for 1-2 hours before removing this device from the bag.
2. Do use the USB cable provided with the scanner. Use of other cable may lead to
malfunction.
3. Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.
4. Do not subject the scanner to excessive vibration. It may damage the internal
components.
5. Unplug the device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.

3
System Requirements1
 Windows/Intel Compatible Personal Computer
 Intel Core 2 Duo 1 GHz processor or higher
 DVD-ROM Drive
 2 GB RAM
 2 GB Free Hard Disk Space
 USB 2.0 Port
 Microsoft™ Windows 7 / 8 / 10
 Video card that supports 16-bit color or greater
Box Contents2
1. Scanner
2. USB Cable
3. Quick Guide
4. Setup / Application DVD-ROM
5. Calibration Sheet
6. Cleaning paper
1Higher requirements might be needed when scanning or editing a large quantity of image data.
The system requirements here are only a guideline, as in general the better the computer
(motherboard, processor, hard disk, RAM, video graphic card), the better the results.
2Save the box and packing materials in case you need to transport this scanner in the future.

4
Scanner Overview
1. USB port: It connects the scanner to a USB port on your computer by the included
USB cable.
2. Page feed slot: Feed the document into the scanner from this direction. You can
feel the document being grabbed by the scanner.
3. Alignment arrow: Always align the edges of your documents to this arrow sign.
4. SCAN button: Press this button to start scanning and save the images into your
computer.
5. Custom Button: Press to perform a predefined scanning task.
6. LED indicator: It indicates the scanner’s current status.

5
Chapter I. Installing the Scanner
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the Box Contents section of
this guide.
Software Installation Requirements
Your scanner comes with the OCR software (ABBYY FineReader Sprint), business
card recognition software (NewSoft Presto! BizCard), the scanner’s driver and
DocAction. All of these software applications use approximately 800 MB of hard disk
space after they are installed into your computer. To ensure ample room for the
installation, as well as for scanning and saving images, a minimum of 2 GB of hard disk
space is recommended.
The USB scanner can only operate under the Microsoft Windows 7 / 8 / 10
operating system.
Hardware Requirements
This scanner connects to your computer through the Universal Serial Bus (USB),
which supports hot Plug and Play. To determine whether your computer is USB-
capable, you must check the rear of your PC to locate a USB jack that looks the same
as the one pictured below. Note that on some computers, the USB port at the rear of
the computer may be occupied and additional ports may be found on the monitor or
keyboard. If you are having trouble in locating the USB port on your computer, please
refer to the hardware manual that came with your computer.
Upon examination, you should find one or two rectangular USB ports, which usually
appear as shown below.
If you don’t find such USB ports on your computer, then you need to purchase a
certified USB interface card to add USB capabilities to your computer.
USB Connector(s)

6
Installing and Setting up the Scanner
Please follow the step-by-step procedures described below to install the Plustek
scanner.
Step 1. Connecting the Scanner to Your Computer
1. Plug the square end of the included USB cable to the USB port of the scanner.
2. Plug the rectangular end of the USB cable to the USB port on the back of your
computer.
Note: If there is another USB device connected to the computer, connect the
scanner to an available USB port.
3. If you plan to connect your scanner to a USB hub3, make sure that the hub is
connected to the USB port in your computer. Next, connect the scanner to the USB
hub.
Note: If you do not have a USB port available, you might need to buy a USB port.
Step 2. Installing the Software
1. If the USB components on your computer are functioning correctly, they will
automatically detect the scanner causing the “Add New Hardware Wizard” or
“Found New Hardware Wizard” to be launched. Note: If your computer was off
when you connected the scanner, the “Add New Hardware Wizard” message will
be displayed when you turn the computer on and when Windows starts.
3The USB hub is not included with the scanner. If using a hub, you are recommended to use a
hub with its own external power adapter.

7
2. For Windows 7:
When the Setup/Application DVD is for several scanner models
a. Insert the Setup/Application DVD-ROM, included with your scanner, into your
DVD-ROM drive. Click Run install.exe in the AutoPlay window.
b. Click on the Yes button if the User Account Control dialog pops up. Follow the
instructions in the pop-up installation message.
c. In the Device Manager window, right-click on this scanner under Other
devices and select Update Driver Software from the pop-up menu. Click
Browse my computer for driver software in the window that appears, and
click the Browse button.
d. In the Browse For Folder window, select the folder or the DVD-ROM drive that
contains this scanner’s driver and click the OK button to return to the previous
screen. Click the Next button and click Install this driver software anyway if
the Windows Security window appears. Afterwards, please skip to procedure
4.
When the Setup/Application DVD is for one scanner model
a. Insert the Setup/Application DVD-ROM, included with your scanner, into your
DVD-ROM drive. Click Run install.exe in the AutoPlay window.
b. Click on the Yes button if the User Account Control dialog pops up.
Afterwards, please skip to procedure 4.
3. For Windows 8 & Windows 10:
a. Insert the Setup/Application DVD-ROM, included with your scanner, into your
DVD-ROM drive. Click on the pop-up notification, then click Run install.exe in
the pop-up window. If you miss the pop-up notification, please eject and re-
insert the Setup/Application DVD-ROM.
b. Click on the Yes button if the User Account Control dialog pops up.
Afterwards, please skip to procedure 4.
4. Follow the on-screen instructions to install all software that your new USB scanner
requires. If the pop-up wizard window appears click Next,and click Install this
driver software anyway in the Windows Security window then click Finish in the
wizard window.
5. After the software is installed, you will be prompted to perform the scanner
calibration.

8
6. Insert the special calibration sheet, included with the scanner, face up into the page
feed of the scanner.
7. Follow the on-screen instructions to complete the scanner calibration.
8. After the installation is complete, close all open applications and click on the
“Finish” button to restart your computer.
Attention
 Save the Setup/Application DVD in case you
need to reinstall the driver and software in the
future.
 Save the Calibration Sheet in case you need
to calibrate the scanner in the future.
Step 3. Testing the Scanner
The following test procedure checks to see if the scanner is properly functioning
with your computer and the scanning software. Before testing your scanner, double
check to make sure that all connections are securely fastened.
To properly test your scanner, please perform the following steps:
1. Insert the document or image face up into the scanner. Align the paper to the
arrow sign on the left of the scanner.
2. Do one of the following to open the Button Configuration window:
 Double-click the DocAction icon in the Windows system tray.
 Right-click the DocAction icon in the Windows system tray, and then
choose Button Configuration… in the pop-up menu that opens.

9
3. Clicking the Custom icon on the left pane in the Button Configuration window
displays its current button settings on the right pane. In the Button
Configuration window, choose from the dropdown list of Button Template to
select “File Utility”, and keep in mind the default saving folder show in the
“Saving folder” dropdown list.
4. Press the Custom button on the scanner and the scanning starts immediately.
You’ll see a scanned image of the document in the default saving folder; your
scanner is working properly.
Software Setup Troubleshooting
Carefully review the steps outlined in this guide and the Quick Guide that
accompanied your scanner.
If you are still having problems, please check that:
 You have 2 GB of free space on your hard disk drive.
 The scanner is plugged in and has power.
 You are using the USB cable supplied with the scanner.
 The square end of the USB cable is plugged into the rear of the scanner.
 The rectangular end of the USB cable is plugged into the back of your computer.
If you deviated from the installation procedures defined in this manual, please
unplug the USB cable from the scanner and reinstall the software from the DVD-ROM.
Installing Additional Software
Your scanner is TWAIN compliant and functions with virtually all available TWAIN
compatible software. If you purchase additional software to be used with your scanner,
please make sure that it conforms to the TWAIN standard.

10
Chapter II.
Usage and Maintenance
Operating the Scanner
Your scanner accepts documents as small as business cards and as large as 4”x6”
photographs. However, some software programs have limitations as to the information
they can handle. The capacity of the computer’s memory and free space on your hard
drive can also limit the physical size of the document that you scan.
There are two different ways to operate the scanner:
1. From within an image-editing program that can acquire images from the
scanner.
2. By pressing either of the two action buttons on the scanner. You may configure
the button settings individually to your personal needs within the DocAction
program that is automatically installed as your scanner software.
Your scanner needs to be driven by some type of software program. Since all
documents or images (whether text or pictures) that are acquired from the scanner are
treated by your computer as images, most scanning will probably be done from an
image-editing program where you can view, edit, save and output the scanned images.
What about scanning text documents and editing them in a word processor? This is
the role of Optical Character Recognition (OCR) software. OCR software converts the
image files that are created from scanning text documents into text files that can be
viewed, edited and saved by word processors. An OCR program has also been
bundled on the included Setup/Application DVD-ROM, and if you wish to use the
scanner in this way you should install the OCR software that is included.
What about scanning business cards and managing them in a more convenient
way? This is the role of BCR (Business Card Recognition) function that can scan
various business cards to NewSoft Presto! BizCard software. NewSoft Presto! BizCard
can index the scanned images into business cards album, recognize and convert
respective personal information contained in the scanned images into an address
database for your further management. If you wish to use the scanner in this way you
should install the NewSoft Presto! BizCard software that is included in the
Setup/Application DVD-ROM.

11
The DocAction program, seamlessly integrating the operation of your scanner with
your computer and other peripherals, provides a quick and convenient way to perform
various scanning functions. With DocAction, you don't need to adjust settings every
time you scan. Simply press any button on the scanner's front panel or click any
scanning menu item of DocAction on the screen. The scanner starts to scan your paper
documents and transfer them to your assigned destination. The destination can be a
printer, your E-mail program, files on your disk drives, an image-editing program, etc.
Please refer to the online help of each program to guide you through any questions
you may have while scanning within that program.
Using the Scanner Buttons
Your scanner is equipped with two function buttons designed to make your
scanning experience more convenient and efficient. With simply one touch of the
button, you can scan to file, copy, OCR, BCR or e-mail.
Attention
To use the buttons, ensure you have installed the
relevant software (e.g., the printer driver is
required for using the copy function) beforehand.
SCAN Button
The SCAN button can automate a scanning and proceed saving the scanned
image(s) to a destination file path, depending on the settings you have defined for the
SCAN button in the DocAction window.
To use the SCAN button, please follow the steps:
1. Please change the button setting from the DocAction window.
2. Insert the document or image face up into the scanner. Align the paper to the
arrow sign on the left of the scanner.
1. SCAN Button
2. Custom Button

12
3. Press the SCAN button on the scanner. The scanning starts immediately.
4. If you have the “Continuous Scan” option checked, follow the on-screen
instructions to insert another document or image until you have scanned all.
5. When the scan completes, the scanned images will be save to the defined file
path as separate image files and sent to the assigned post-processing software.
Scanning Methods
There are three different ways to operate the scanner:
1. By acquiring images from the scanner through our TWAIN interface within any
TWAIN-compliant application programs.
2. By scanning from the buttons on the scanner front panel
3. By scanning from DocAction's Execute menu on the screen.
The TWAIN interface and DocAction software is automatically installed to your
system along with the scanner driver.
Attention
Before you start scanning, check the following:
1. The power of both your computer and scanner
is turned on.
2. The icon appears on the Windows
system tray.
3. Paper is appropriately loaded into the scanner.
Scanning via TWAIN Interface
The TWAIN program is a very important piece of software that comes with your
scanner. This program acts as an interface between the scanner hardware and the
image-editing software you are using to view and edit images. The TWAIN program
allows you to adjust a number of settings to define the quality of the scanned image.
The following describes how you may use our bundled business card recognition
software (NewSoft Presto! BizCard) to scan via TWAIN interface. When you get
familiar with the scanning, you may alternatively use other TWAIN compatible scanning
program or image-editing application to do your scanning projects.

13
Scan within Newsoft Presto! BizCard:
1. Click the Windows Start button to launch Presto! BizCard. (For Windows 8.1
users: Point your mouse cursor to the upper or lower right corner of your screen
to open the Charm bar. Click on the Start charm, then click on the downwards
arrow button in the lower left corner of the screen. The Apps screen will be
shown. Move your cursor to the right edge of the screen to scroll right until you
find Presto! BizCard, and then click on Presto! BizCard.)
Attention
If you have more than one scanner or other
imaging devices installed on your computer, you
need to set this scanner as the default scanning
source before you acquire the TWAIN program.
1. From the File menu, click Select Scanner.
2. In the window that opens, choose this
scanner and then click the OK button to set
this scanner as the default scanning source.
2. Within Presto! BizCard, click File > Scan with TWAIN user interface.
3. In the TWAIN window that opens, select Sheet Feeder as the Scan Type.
4. Adjust the scanning settings (Paper Size: Automatic Size, Resolution: 300).

14
5. Load one business card.
6. Click the Scan button.
7. The scanned images are displayed in the Presto! BizCard main window, and
you may proceed OCR to convert images into editable text formats.
Click the Help button within the TWAIN window for more information about the
settings.
Scanning from the Scanner’s Panel or On-screen DocAction's
Execute Menu
The settings for the button on the scanner’s panel are configured through
DocAction. DocAction offers you quick access to the most frequently-used scanning
functions. They are especially useful when you need to repeatedly scan with the same
settings and send images to the same destination.
The button on the scanner panel will be used in this guide to demonstrate the
scanner operations. You may also use DocAction's on-screen Execute menu to
perform the same scanning tasks.
Configure Button Settings
Before performing your first scan via scanner buttons, you are recommended to
configure the button settings to your needs and preferences first. There are two ways
to configure or view the button settings of DocAction:
 Double-click the icon in the Windows system tray.
 Right-click the icon in the Windows system tray, and then choose Button
Configuration in the pop-up menu that opens.
Within the “Button Configuration” window, you can find a row of icons running
through the left side of the window. Each icon corresponds to a single-touch button on
your scanner's front panel (as well as DocAction's on-screen Execute menu). Clicking
any icon on the left pane and its current button settings are displayed immediately on
the right pane. You may adjust the settings as desired.
Click the Help button within the Button Configuration window for more information
about the settings.
Scan from the Button
Scanning documents or images from this scanner is very easy. Follow the two
steps described below:
1. Place the document or image onto the scanner.
2. Do one of the following to start scanning:

15
 Press the button from the scanner's panel.
 Right-click the icon in the Windows system tray, and then choose
Execute in the pop-up menu that opens. Click the Scan button function item
in the pop-up menu.
The scanner starts to scan immediately and carry out the corresponding action
according to the settings you have set up in the Button Configuration window.
Attention
The [Scan] button can function with the default
setting “Scan”, even though you didn’t define the
function by using DocAction beforehand.
Status Indicator
The green LED indicator (located beside Custom Button) indicates the status of the
scanner, as described below:
Light Status
On The scanner is connected with the computer, ready to scan
images.
Flashing The scanner is busy scanning.
Off The scanner is off, either because of disconnection with the
computer, or because the computer being turned off.
Scanner Connection
The first step to take when troubleshooting connection problems with your scanner
is to check all physical connections. The icon , located on the Windows system
tray, indicates if the scanner software is properly launched and the scanner and
computer are communicating with each other.
Appearance Status
The program has been successfully launched and the
scanner is connected with the computer, ready to scan
mages.
The scanner is not connected with the computer.
No Display You have chosen to terminate the program, no matter the
scanner is connected or disconnected with the computer.

16
Maintenance
Calibrating the Scanner
Calibrate the scanner if colors appear in areas that should be white, or colors of the
scanned image and the original vary a lot. This allows you to adjust and compensate
for variations which can occur in the optical component over time by its nature.
The following describes how to calibrate the scanner:
1. Insert the special calibration sheet face up into the page feed slot of the
scanner.
Attention
Please insert the special calibration sheet included with the
scanner. Alternatively you may also use any plain white
sheet of paper sized in A6 (105 x 148 mm) instead; however,
the calibration effect may be less good than the special
calibration sheet.
2. Click Start > All Programs > Your scanner model name > Calibration
Wizard. (For Windows 8.1 users: Point your mouse cursor to the upper or lower
right corner of your screen to open the Charm bar. Click on the Start charm,
then click on the downwards arrow button in the lower left corner of the screen.
The Apps screen will be shown. Move your cursor to the right edge of the
screen to scroll right until you find Your scanner model name, and then click
on Calibration Wizard.)
3. Click Next from the Calibration Wizard that pops up and then click Calibrate
Now....
4. Click on the Start button to begin the calibration process.
5. The scanner pulls the calibration sheet through the scanner, which completes
this scanner calibration. After the calibration is complete, click OK and then
click Finish.

17
Cleaning the Scanner
When you use this scanner for the very first time after installation, you are
suggested to clean the scanner before use.
If unusual dots or lines are found in your scanned image, it is very likely that dust
particles or other foreign objects have been brought inside the scanner. You may clean
the scanner to rectify the problem.
The following describes how to clean the scanner:
1. Insert the special cleaning paper into the page feed slot of the scanner.
Attention
 Do use the cleaning paper included in our package box.
Remember to replace the cleaning paper in a safe and
clean place when you finish using it.
 Do not use anything other than our cleaning paper to clean
your scanner. Using other sheet will influence the scan
quality or even lead to scanner malfunction.
2. From the Windows START menu, point to All Programs > Your Scanner
Model Name, and then click Clean Wizard. (For Windows 8.1 users: Point your
mouse cursor to the upper or lower right corner of your screen to open the
Charm bar. Click on the Start charm, then click on the downwards arrow button
in the lower left corner of the screen. The Apps screen will be shown. Move
your cursor to the right edge of the screen to scroll right until you find Your
scanner model name, and then click on Clean Wizard.)
3. Click Clean Now from the window that pops up, and click Clean from the
window that pops up.
4. The scanner pulls the cleaning paper through the scanner, which completes
this scanner cleaning.
Power Save
To save power consumption, when the scanning process is finished, the scanner
light source will turn itself off and the scanner will enter a lower-power mode without
delay time.