Plustek OPTICPRO 12000P TURBO User manual

Version 1.20
For
A4-Sized Color Flatbed Scanners
Parallel Port Interface
•Hardware
•Installation
•Usage

This user’s guide is applicable to the following models:
Without Transparency Adapters:
!
Plustek OpticPro P12
! Plustek OpticPro 9636P Turbo
!
Plustek OpticPro 12000P Turbo
With Transparency Adapters Built-in:
! Plustek OpticPro PT12
!
Plustek OpticPro 9636T
! Plustek OpticPro 12000T
All trademarks and brand names mentioned in this publication are property of their
respective owners.
© 2000. All rights are reserved. No portion of this document may be reproduced
without permission.

Table of Contents
INTRODUCTION.........................................................................................................................................I
HOW TO USE THIS GUIDE .............................................................................................................................I
CONVENTIONS OF THIS GUIDE.....................................................................................................................II
A NOTE ABOUT ICONS.................................................................................................................................II
SYSTEM REQUIREMENTS .............................................................................................................................II
BOX CONTENTS..........................................................................................................................................III
PRODUCT INFORMATION............................................................................................................................ IV
CHAPTER I. INSTALLING THE PLUSTEK OPTICPRO SCANNER .................................................1
HARDWARE REQUIREMENTS .......................................................................................................................1
INSTALLING THE SCANNER HARDWARE.......................................................................................................1
For OpticPro P12 and PT12 Scanners..................................................................................................1
For OpticPro 9636T/12000T/9636P Turbo/12000P Turbo Scanners...................................................3
INSTALLING THE TRANSPARENCY ADAPTER*..............................................................................................4
CHAPTER II. SOFTWARE SETUP...........................................................................................................6
SOFTWARE INSTALLATION REQUIREMENTS .................................................................................................6
SOFTWARE INSTALLATION...........................................................................................................................6
SOFTWARE SETUP TROUBLESHOOTING........................................................................................................6
INSTALLING ADDITIONAL SOFTWARE ..........................................................................................................6
CHAPTER III. USAGE AND MAINTENANCE .......................................................................................8
OPERATING THE SCANNER...........................................................................................................................8
Testing the Scanner................................................................................................................................9
THE SCANNER UTILITY PROGRAM.............................................................................................................10
Physical Connection ............................................................................................................................12
Parallel Port and Port Mode...............................................................................................................12
Aligning the Scanner............................................................................................................................12
LAMP CONTROL.........................................................................................................................................13
MAINTENANCE ..........................................................................................................................................13
REMOVING THE DOCUMENT COVER ..........................................................................................................14
USING THE TRANSPARENCY ADAPTER*.....................................................................................................14
The Frame Holders..............................................................................................................................14
Negative Film Scan..............................................................................................................................14
Slide Scan.............................................................................................................................................15
Important Notes about Scanning Film.................................................................................................15
APPENDIX A: TROUBLESHOOTING ...................................................................................................17
SCANNING PROBLEMS ...............................................................................................................................17
PRINTING PROBLEMS.................................................................................................................................22
COMMON -HOW-TO- QUESTIONS...............................................................................................................23
APPENDIX B: CUSTOMER SERVICE AND WARRANTY.................................................................25

STATEMENT OF LIMITED WARRANTY ........................................................................................................26
Statement of Limited Warranty, for Continental US or Canada..........................................................27
FCC RADIO FREQUENCY STATEMENT.......................................................................................................29
CONTACTING PLUSTEK........................................................................................................................30

i
Introduction
Welcome to the world of Plustek scanners – the ultimate in computer imaging.
Your new scanner will improve the professionalism of your day-to-day computing
tasks by allowing you to input images and electronic text into your computer system.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction.
Please remember to register your scanner. Registration may be completed in one
of three ways:
1) By registering online via Plustek’s Web Site;
2) By printing out and faxing a completed registration card to Plustek’s
customer service center;
3) By printing out and mailing the registration card directly to the Plustek office
nearest you.
See the last page of this user’s guide for a complete list of Plustek offices
worldwide.
As a registered customer, you will receive customer support, new product
information and software upgrades.
Thank you for choosing us as your scanner supplier. We hope you will continue
to turn to us for additional quality products as your computing needs and interests
grow.
How to Use This Guide
This User’s Guide provides instructions and illustrations on how to install and
operate your scanner. We recommend that you read through the entire Hardware
Installation, Chapter I, before you begin installing the scanner to your computer.
The Introduction section of this manual describes the box contents and minimum
computer requirements to use this scanner. Before you start installing your Plustek
OpticPro scanner, check the box contents to make sure all parts are included. If any
items are damaged or missing, please contact the vendor where you purchased your
scanner or Plustek’s customer service directly at one of the locations at the back of
this manual.
Chapter I describes how to install the scanner. Note: The scanner’s interface is
through an Enhanced Parallel Port (EPP) or Extended Capabilities Port (ECP).
If your computer does not support EPP or ECP technology, you may need to

ii
purchase an additional parallel port interface card that does support EPP or
ECP to maximize the scanner’s performance.
Chapter II describes how to install the scanner’s software. This guide assumes
the user is familiar with Microsoft Windows. If this is not the case, we suggest you
learn more about Microsoft Windows by referring to your Microsoft Windows manual
before using your scanner.
Chapter III describes how to test, maintain and clean your scanner. It also
describes how to use the scanner utility program which helps you troubleshoot and fix
connection problems which may have occurred during the scanner installation.
Appendices A & B have technical support information that can help you solve
simple problems. Before calling for help, please read through Appendix A:
Troubleshooting. Appendix B contains Plustek’s limited warranty agreement and FCC
statement concerning the product.
Conventions of This Guide
Bold — Important note or first use of an important term in a chapter.
ALL CAPS — Represents commands or contents on your computer screen.
A Note about Icons
This guide uses the following icons to point out information that deserves special
attention.
Danger: A procedure that must be followed carefully to prevent injury,
or accidents.
Caution: Information that, if not followed, may result in data loss or
damage to the product.
Pay Special Attention: Instructions that are important to remember
and may prevent mistakes.
System Requirements
• Windows/Intel Compatible Personal Computer
• Pentium CPU or above
Danger
Caution
Attention

iii
• CD-ROM Drive
• 64 MB RAM (128 MB Recommended)
• 160 MB Free Hard Disk Space (260 MB Recommended)
• Enhanced Printer Port
• Windows 95/98, Windows NT Workstation 4.0, or 2000 Professional
• Video card that supports 16-bit color or greater
Box Contents1
Figure 1: Box Contents
1. Scanner2
2. Quick Installation Guide
3. Power Adapter
4. Scanner Cable
5. Setup / Application CD-ROM includes the following software applications:
• Scanner Setup software
• ScanSoft TextBridge OCR software
• Micrografx PicturePublisher image-editing software
• Action Manager 32
• This User’s Guide (Electronic version)
• Software User’s Guide (Electronic version)
1Save the box and packing materials in case you need to transport this scanner in the future.
2The scanner illustration(s) may appear different than from the actual scanner itself.
#
$
%
&'
(

iv
• Registration Form (Electronic version)
6. Slide and Negative holders3(to be found on the underside of the scanner cover)
Product Information
Please fill in the following information for your own records. You will need it when
you install the Setup/Application CD-ROM, as well as if you contact your dealer or
Plustek service center in the future.
Serial Number: ))))))))))))
(Located at the back of the scanner)
Date of Purchase: )) - )) - ))))
3Available only to the scanners equipped with the transparency adapter.

1
Chapter I. Installing the Plustek
OpticPro Scanner
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the Box Contents section on
page iii of this guide.
Figure 2: The Scanner4
Hardware Requirements
Your scanner uses an interface called an Enhanced Parallel Port (EPP) or
Extended Capabilities Port (ECP). The scanner’s EPP and ECP interface allows you to
scan information into your computer without the need to use an interface card. The
majority of Pentium™computers support EPP or ECP. If your computer’s printer port
does not support EPP or ECP, or if you wish to use additional parallel port pass-
through devices such as removable drives, etc., then it is recommended that you
purchase an additional parallel port interface card that supports EPP or ECP
technology to maximize your scanner’s performance.
Installing the Scanner Hardware
If you have already installed your scanner, you may skip this section. The
following section describes how to connect the scanner to your computer and printer.
Please carefully follow along to ensure proper installation.
F
Fo or r O Op pt ti ic cP Pr ro o P P1 12 2 a an nd d P PT T1 12 2 S Sc ca an nn ne er rs s
This section of the manual describes how to connect OpticPro P12/PT12 scanners to
your computer. The users of OpticPro 9636T/12000T/9636P Turbo/12000P Turbo
4The scanner illustration(s) may appear different than from the actual scanner itself.

2
should refer to For OpticPro 9636T/12000T/9636P Turbo/12000P Turbo Scanners on
page 3.
1. Turn off and unplug the power cords to your computer and printer.
2. Please take a moment to study Figure 3A.
3. If you have a printer connected to your computer, please disconnect its cable
from the rear of the computer (see Figure 3A, Step 1).
4. Next, plug the same end of the disconnected printer cable into the PRINTER
port on the rear of the scanner (see Figure 3A, Step 2).
5. Eliminate any ESD (Electro Static Discharge) from the scanner cable by
touching its metal connector to any metal portion of your computer.
6. Plug the SCANNER CABLE into the scanner (see Figure 3A, Step 3) port
marked HOST.
7. Connect the other end of the SCANNER CABLE into the PCs parallel printer
port (see Figure 3A, step 4).
If you do not have a printer connected to your computer or you are not
sure where the parallel printer port is, see your computer’s
information book and locate the section that refers to the
parallel port, printer port or LPT1.
8. After plugging the scanner and printer cables into the correct locations, plug
the power adapter into the scanner’s power receptor (see Figure 3A, step 5).
Danger
Attention
Rear of Scanner Rear of Com
p
uter
Printer
Figure 3A. Connecting the Scanner

3
9. Plug the other end of the power adapter into a standard AC outlet (see Figure
3A, step 6).
10. Plug in all power cords and turn on your computer.
11. Install the scanner software (see Chapter II. Software Setup at page 6).
Note: Because your printer and scanner share the same port, you will not be
able to scan and print simultaneously. Your computer will wait for any
scanning processes to be finished before it begins printing and vice-versa.
F
Fo or r O Op pt ti ic cP Pr ro o 9 96 63 36 6T T/ /1 12 20 00 00 0T T/ /9 96 63 36 6P P T Tu ur rb bo o/ /1 12 20 00 00 0P P T Tu ur rb bo o
S
Sc ca an nn ne er rs s
1. Unplug the power cords from your computer and printer.
2. Please take a moment to study Figure 3B.
Figure 3B. Connecting the Scanner
Rear of
Printer
Rear of Scanner Rear of
Computer
Step 1:
Disconnect the Printer
cable from the computer
and plug it into the
PRINTER Port at the rear
of the Scanner.
Step 2:
The computer Parallel
Port Connects to the
scanner HOST Port
Step 3:
Plug in all
power cords

4
3. If you have a printer connected to your computer, please disconnect its cable
from the rear of the computer.
4. Next, plug the same end of the disconnected printer cable into the PRINTER
port on the rear of the scanner (see Figure 3B, Step 1).
5. Eliminate any ESD (Electro Static Discharge) from the scanner cable by
touching its metal connector to any metal portion of your computer.
6. Plug the SCANNER CABLE into the scanner (see Figure 3B, Step 2) port
marked HOST.
7. Connect the other end of the SCANNER CABLE into the PC’s parallel
(printer) port (see Figure 1, step 2).
If you do not have a printer connected to your computer or you are not
sure where the parallel printer port is, see your computer’s
information book and locate the section that refers to the
parallel port, printer port or LPT1.
8. After plugging the scanner and printer cables into the correct locations, plug
the power adapter into the scanners power receptor (see Figure 1, step 3).
9. Plug the other end of the power adapter into a standard AC outlet.
10. Plug in all power cords and turn on your computer.
11. Install the scanner software (see Chapter II. Software Setup at page 6).
Installing the Transparency Adapter*
(*This section applies to only select models that have a transparency adapter.)
The transparency adapter is located on the underside of the scanner lid and is a
necessary tool when scanning slides or negatives. The transparency adapter already
comes installed in your scanner model. To activate it, simply plug it in as shown in
Figure 4 below.
Figure 4. Plugging in the transparency adapter
Attention

5
Note: Your printer no longer plugs directly into your computer. Instead, it
plugs into the pass-through port on the scanner which plugs into the
computer. This is called a daisy-chain. Your printer and scanner will now
share the same port and the same cabling. Because of this, you will not be
able to scan and print simultaneously. Your computer will wait for any
scanning processes to be finished before it begins printing and vice-versa.

6
Chapter II. Software Setup
Before installing the scanner software, make sure that the scanner is properly
connected as described in Chapter I. Installing the Plustek OpticPro Scanner.
Software Installation Requirements
Your scanner comes with the image-editing software (Micrografx’
PicturePublisher), OCR software (TextBridge), the scanner’s driver, Scanner Utility
and Action Manager 32 software. All of these software applications use approximately
160 megabytes of hard disk space after they are installed into your computer. To
ensure ample room for the installation, as well as for scanning and saving images, a
minimum of 260 megabytes of hard disk space is recommended.
Software Installation
The installation program called SETUP.EXE on the installation CD-ROM must
be run from within Microsoft Windows. Once Windows is running on your system,
please follow the steps below to properly install the software:
1. Insert the installation CD-ROM into its disk drive.
2. The auto-run sequence will begin.
3. Follow the on-screen instructions carefully to properly install the scanner’s
software into your computer.
Software Setup Troubleshooting
Carefully review the steps outlined in this guide and the Quick Installation Guide
that accompanied your scanner. If you still need support, you may contact us through
one of the three methods listed on the last page of this guide.
Installing Additional Software
Your scanner is TWAIN compliant and functions with virtually all available
TWAIN compliant software. When purchasing new software that will use the scanner,
please make sure that it conforms to the TWAIN standard.

7
Note: Please be sure to select the correct TWAIN source when setting up any
new software that will use the scanner. If you intend to use different programs to
directly receive images from your scanner, choose the scanning source within the
software setup as TWAIN or “Acquire Device”, and select the appropriate TWAIN
source as your scanner.

8
Chapter III. Usage and
Maintenance
Operating the Scanner
Your scanner accepts documents as small as business cards and as large as letter-
sized documents. However, some software programs have limitations as to the
information they can handle. The capacity of the computer’s memory and free space
on your hard drive can also limit the physical size of the document that you scan.
There are two different ways to operate the scanner:
1. From within an image-editing program that can acquire images from the
scanner.
2. By using the Action Manager 32 program that is automatically installed as
your scanner software.
Your scanner needs to be driven by some type of software program. Since all
documents or images (whether text or pictures) that are acquired from the scanner are
treated by your computer as images, most scanning will probably be done from an
image-editing program where you can view, edit, save and output the scanned images.
An image-editing program has been bundled with your scanner on the included
Setup/Application CD-ROM. It will allow you to alter and correct any scanned
images by using a variety of filters, tools and effects.
What about scanning text documents and editing them in a word processor? This
is the role of Optical Character Recognition (OCR) software. OCR software converts
the image files that are created from scanning text documents into text files that can be
viewed, edited and saved by word processors. An OCR program has also been
bundled on the included Setup/Application CD-ROM, and if you wish to use the
scanner in this way you should install the OCR software that is included.
Action Manager 32 is a program that allows you to conveniently scan images and
text without the need to work directly within any image-editing application (i.e,
PicturePublisher). Action Manager 32 also includes features to allow you to use your
scanner as fax5and copy machines6.
5A fax/modem and fax software is required to send faxes.
6A printer is required for the copy utility.

9
Please refer to the Action Manager 32 section of the Software User’s Guide or
the Action Manager 32 on-line Help (accessible by right-clicking on the Action
Manager 32 window and choosing Help) for more information about these functions.
T
Te es st ti in ng g t th he e S Sc ca an nn ne er r
The following test procedure checks to see if the scanner is properly functioning
with your computer and the scanning software. Before testing your scanner, double
check to make sure that all connections are securely fastened.
To properly test your scanner, please perform the following steps:
1. Open the scanner’s document cover and place a picture onto the scanner glass
headfirst and face-down.
Figure 5. Flatbed Scanner
2. Gently close the document cover.
3. Next, open the scanner’s image-editing program. Click on the Windows
START button and then PROGRAMS, PLUSTEK EPP SCANNER and then
ACTION MANAGER 32.
4. In the Action Manager 32 window that opens, click on the image-editor
button to open PicturePublisher.
5. When PicturePublisher opens, you will be asked to install a scanning device.
Click on the Next button and in the following window, click on the button
marked SELECT SOURCE. In the window that opens, choose PLUSTEK
EPP SCANNER. Click on the SELECT button to close the window and then
click on the FINISH button to install the device. This procedure allows
Removable
Document
Cover
Place document
facedown to
center
Front of Scanner

10
PicturePublisher to gain access to the scanner.
6. Within PicturePublisher, click on FILE and then choose ACQUIRE.
7. The Plustek EPP Scanner (TWAIN) window will open.
8. CLOSE the Guided Scan window and click the SCAN button.
9. In the PhotoFix window that opens, click CANCEL.
If an image appears on your screen, your scanner is working properly. To learn
how to manipulate the image, please read the Image Editor - PicturePublisher section
of the Software User’s Guide .
Note: If the test failed in any way, please read The Scanner Utility Program
section of this manual and follow the instructions therein.
The Scanner Utility Program
The Scanner Utility, located inside the scanner Program Group, is for
determining and updating your parallel printer port configuration. In addition, it
contains a number of other features to help you tailor and control the scanner.
Correct port settings are crucial for the operation of the scanner. If you have
received the error message Unable to find the scanner or Unable to establish
connection with scanner, chances are you only need to adjust the Ports or Modes
settings.
Two other features of the Scanner Utility program are the scanning lamp
controls and the scanning position alignment utility. The Scanner Utility allows
you to turn the scanning lamp on and off, and define an idle time for the scanning
lamp to automatically turn itself off. Also, it allows you to define the exact position on
the scanning glass where scanning will begin. The scanner lock was designed to hold
the scanning lamp in place during shipping, but some refinement of the initial
scanning position may still be necessary.
Attention

11
Figure 6. Scanner Utility
Turn Lamp
On/Off
Verify
Scan
Alignment
Position
Alignment
Source
Alignment
Window

12
Note: The Scanner Utility program does NOT affect the quality of scanned
images. It is only used to establish a connection with the scanner.
Settings that affect the scanned image (i.e., color, size, readability,
clarity, etc.) can be found in the scanner software programs and
especially the TWAIN interface.
P
Ph hy ys si ic ca al l C Co on nn ne ec ct ti io on n
The first thing to do when trying to solve connection problems is to check the
physical connections. Please ensure that the following connections have been made:
1. Your scanner is plugged in to an electrical socket.
2. The scanner cable is firmly plugged into the HOST socket in the scanner and
the parallel port in the back of your computer.
If you find that one of your cables are not plugged in or is plugged in
incorrectly, make sure to shut down and turn off your computer before
making the correction.
P
Pa ar ra al ll le el l P Po or rt t a an nd d P Po or rt t M Mo od de e
Next to the VERIFY button, there is the status of the scanner connection. If the
scanner is found, the port (i.e. LPT 1) and the Port Mode (i.e. EPP) will be displayed.
If the scanner is not found, you will see a “Unable to establish connection” message in
red letters. Consult the troubleshooting section if the scanner is not found.
A
Al li ig gn ni in ng g t th he e S Sc ca an nn ne er r
In most cases, the scanner doesn’t need to be aligned but there are instances
when the alignment might be required. You need to align the scanner only if parts of
the scanned document are missing from any of its edges. For example, the heading of
a document might be missing from the top edge after the document has been scanned.
To align the scanner, follow the steps below:
1. Place a photograph on the top right side of the scanner glass (near the back of
the scanner). Please note that only part of the photograph will be scanned.
2. Select NORMAL from the ALIGNMENT SOURCE drop down menu.
3. Click on the SCAN button. Part of the photograph will be displayed in the
ALIGNMENT window.
4. Click on the ALIGN POSITION buttons until the top left corner of the
scanned photograph aligns with the top left corner of the preview window.
Attention
Attention