Polaris FREEDOM EB37 Series User manual

FREEDOM™ Cordless Robotic Cleaner
T YPE EB37- -
WARNING
FOR YOUR SAFETY – For anything other than the routine cleaning and maintenance described in this guide, this product must be serviced by a qualified professional with sufficient
experience in pool equipment installation and maintenance so that all of the instructions in the product’s complete installation and operations manual can be followed exactly. All
safety instructions in the complete manual must be followed explicitly in order to prevent injury hazards. Improper installation and/or operation may void the warranty. Never turn the
cleaner on unless it is fully submerged in the water. Doing so may void the warranty and may cause severe damage to the cleaner motors.
Owner’s Manual
Manuel du propriétaire
El manual del propietario

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ENGLISH Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual
Table of Contents
SAVE THESE INSTRUCTIONS
THANK YOU FOR PURCHASING THIS POLARIS CLEANER.
YOUR POLARIS ROBOTIC CLEANER HAS BEEN DESIGNED AND MANUFACTURED TO BE EASILY INSTALLED AND TO PROVIDE LOW
MAINTENANCE OPERATION. PRIOR TO INSTALLING YOUR NEW POLARIS CLEANER, PLEASE DO THE FOLLOWING:
1) Complete and return the warranty registration card.
2) Record your purchase information on the spaces provided below.
3) Attach your invoice (or a copy) to this page.
Taking these steps will help ensure prompt warranty service, should it be required. If service is required, please contact your original dealer. If
the original dealer does not perform warranty service, please visit polarispool.com to locate an independent service company near you. If you are
unable to locate a service company, please call our Technical Support department at 1.800.822.7933.
RECORD YOUR POLARIS CLEANER DATA HERE:
Date of Purchase Purchased From Serial Number:
(located on robot head)
City State/Province Zip/Postal Code
Section 1. Important Safety Instructions.........4
Section 2. Cleaner Specifications ....................6
2.1 General Specifications ...................................6
2.2 Contents.........................................................6
2.3 Assemble the Charging Station......................6
2.4 Information/Status LEDs ................................7
2.5 Charging Station Status .................................8
Section 3. General Cleaner Operation .............8
3.1 Set Up and Charging......................................9
3.2 Start Cleaner ..................................................9
3.3 Install and Submerge the Cleaner................10
3.4 Removal .......................................................10
Section 4. Installing iAquaLink®.....................12
4.1 Download the App .......................................12
4.2 Sign Up and Log In ......................................12
4.3 Configure the System...................................12
Section 5. iAquaLink®Control ........................12
5.1 iAquaLink®Control Home Screen ................13
5.2 Set Cleaning Mode.......................................13
5.3 In-App Error Messages and
Troubleshooting............................................13
5.4 System Settings ...........................................13
Section 6. Maintenance...................................14
6.1 Clean the Cleaner and Charging Station .....14
6.2 Clean the Filter Canister...............................14
6.3 Storage.........................................................15
6.4 Replacing Wear Parts...................................15
6.5 Replacing Tracks..........................................16
6.6 Spare Parts...................................................18
6.7 Recycling & Disposal....................................18
Section 7. Troubleshooting .............................18
7.1 General Troubleshooting ..............................18
7.2 Charging Station Behavior ...........................19
7.3 Cleaner Error Codes.....................................20
7.4 Battery Error.................................................21
7.5 Dismissing an Error Code ............................22
7.6 iAquaLink®Troubleshooting .........................22

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Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual ENGLISH
FCC Statement
This device complies with Part 15 of the FCC Rules and IC licence-exempt RSS standard. Operation is
subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception which can be
determined by turning the equipment off and on, the user is encouraged to try to correct interference by one
or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on circuit different from that to which the receiver is
connected.
– Consult the dealer or an experienced radio/TV technician for help
CAUTION
Any changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the
equipment.
NOTE: This device complies with FCC and IC RF radiation exposure limits set forth for general population. This
device must be installed to provide a separation distance of at least 20cm from all persons and must not be
co-located or operating in conjunction with any other antenna or transmitter.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type
and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
ISED Canada Regulatory Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two
conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation
of the device.
SAVE THESE INSTRUCTIONS

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ENGLISH Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual
Section 1. Important Safety Instructions
READ AND FOLLOW ALL INSTRUCTIONS
Congratulations on purchasing this Polaris Robotic Cleaner. Please read through the entire manual before
installing your new robotic pool cleaner. Your cleaner must be installed and operated as specified.
WARNING
Failure to comply with the following warnings can result in permanent injury, electrocution or death.
PREVENT ELECTRICAL SHOCK
To reduce risk of electrical shock:
• Please read the manual carefully, especially the safety instructions, and make sure you understand them fully before using the product. Only use
the equipment for the purposes specifically intended by the manufacturer. Carefully follow the instructions on operation, maintenance and repair.
• This Cleaner is not suitable for use by children and people with reduced physical, sensory or mental capabilities or inexperienced people who are
not familiar with the product. Children should be supervised to ensure that they do not play with the appliance, even when it is not in operation.
• Operators who perform maintenance must be fully conversant with its special features and safety regulations. Before using the cleaner,
carefully read the operating manual and make sure you understand the instructions.
• Only use original spare parts, do not change the design of the Cleaner, do not remove, bypass or tamper with the safety devices installed.
Themanufacturer shall not be held liable if non-original spare parts are used. Failure to comply with this requirement may seriously endanger
the health and safety of people.
• Ensure the cleaner is turned off before performing any adjustment or maintenance that the user is authorized to perform. Cleaning and
maintenance must not be performed by children.
• Do not use the cleaner if the top cover or brushes are damaged.
• Never use and recharge the cleaner in explosive and/or flammable environments.
• Only use the battery charger supplied by the manufacturer. Improper use may cause electric shocks, overheating or leakage of corrosive
liquids from the battery.
• If any liquid leaks, wash the cleaner with water/neutralizer; in case of contact with eyes, seek medical attention. Liquid ejected from the battery
may cause irritation or burns.
• If the battery charger is damaged, have it replaced by the manufacturer or an authorized Fluidra dealer. DO NOT attempt to service the battery
charger. A damaged cord can lead to contact with live parts.
• The product contains magnets and components that emit electromagnetic fields. The magnets and electromagnetic fields can interfere with
pacemakers, defibrillators and other medical devices. Keep a safe distance between the medical device and the product. Consult your doctor
or the manufacturer of the medical device for specific information about it. If you think that the product is interfering with a pacemaker,
defibrillator, or any other medical device, stop using the product starting from the distance at which you feel interference.
• Do not smoke around, or allow the cleaner to be near sparks or flames. The batteries can generate gases which could possibly ignite.
• If at any time you detect any physical damage to the cleaner chassis, such as swollen or cracked casing, STOP and do not continue discharging
or charging the battery.
• Never attempt to disassemble a battery pack. A battery can produce a short circuit causing severe burns. Avoid contact between any wires
or metal items that could cause sparking and short circuit the battery. If a battery leak occurs, avoid any contact with the leaking fluids and
place the cleaner in a plastic bag. Wear complete eye protection, gloves and protective clothing when disposing of cleaner. If leaking fluids
come in contact with skin and clothing, wash immediately with plenty of soap and water. If leaking fluids come in contact with eyes, do not rub
eyes, immediately flush eyes with cool running water for at least 15 minutes and do not rub them. Seek medical attention as soon as possible.
• Do not use a battery operated appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior
resulting in fire, explosion, or risk of injury.
• Connect unit to receptacle protected by a ground fault circuit interrupter (GFCI). Such a GFCI receptacle should be provided by a qualified
installer and should be tested on a routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push the reset
button. Power should be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the pump
without the test button being pushed, a ground current is flowing, indicating the possibility of an electric shock. Do not use this product.
Disconnect the cleaner and have the problem corrected by a qualified service representative before using.

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Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual ENGLISH
WARNING
• Do not enter pool while the Polaris cleaner is in water.
• To reduce the risk of electrical shock, do not use the Polaris robotic cleaner or charging station if the cord is worn or damaged. Contact Zodiac
Pool Systems LLC. Technical Support immediately for proper servicing and replacement of the damaged cord.
• Do not use a battery pack or battery operated appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable
behavior resulting in fire, explosion or risk of injury.
• Double insulation—For continued protection against possible electric shock, use only identical replacement parts when servicing. Do not
attempt repair of the Polaris robotic cleaner, charging station, or power cord.
• DO NOT USE AN EXTENSION CORD TO CONNECT THE CHARGING STATION TO ELECTRIC SUPPLY; PROVIDE A PROPERLY LOCATED GFCI
RECEPTACLE.
• NEVER OPEN CHARGING STATION.
• UNDER ABUSIVE CONDITIONS, LIQUID MAY BE EJECTED FROM THE BATTERY; AVOID CONTACT. LIQUID EJECTED FROM THE BATTERY
MAY CAUSE IRRITATION OR BURNS. IF CONTACT ACCIDENTALLY OCCURS, FLUSH WITH WATER. IF LIQUID CONTACTS EYES, SEEK
MEDICAL ATTENTION.
• DO NOT EXPOSE A BATTERY PACK OR APPLIANCE TO FIRE OR EXCESSIVE TEMPERATURE. EXPOSURE TO FIRE OR TEMPERATURE ABOVE
265°F/130°C MAY RESULT IN AN EXPLOSION.
Battery Life & Disposal of Li-Ion Batteries
• Regulations and laws pertaining to the recycling and disposal of Li-Ion batteries vary from country to country as well as by state and local
governments. You should check the laws and regulations where you live.
• There are a number of facilities that recycle Li-Ion batteries. The Rechargeable Battery Recycling Corporation’s web site, www.rbrc.org is an
excellent source for finding a facility to handle these types of batteries. If you are not sure if your waste facility can handle Li-Ion batteries,
contact them and verify if they are permitted or not.
• Remember that before any type of disposal the batteries should be discharged completely. Tape the cleaner charging contacts with electrical
tape and package so as to prevent contacts accidentally coming together at any time.
• This cleaner contains a maintenance-free, rechargeable lithium ion battery pack, which must be disposed properly. Recycling is required.
Battery Charger
• Use ONLY the battery charger provided with this appliance.
• The battery charger must be connected only to a supply circuit that is protected by a ground-fault by a GFCI.
PREVENT CHILD INJURY AND DROWNING
• To reduce the risk of injury, do not permit children to operate this product. The appliance is not a toy for children.
• Do not let anyone, especially small children, sit, step, lean, or climb on any equipment installed as part of your pool’s operational system.
CAUTION
Failure to comply with the following warnings could cause damage to pool equipment or personal injury.
• The Polaris cleaner must be installed and operated as specified.
• This product is intended for use with permanently-installed pools. Do not use with storable pools. Apermanently-installed pool is constructed
in or on the ground or in a building such that it cannot be readily disassembled for storage. A storable pool is constructed so that it is capable
of being readily disassembled for storage and reassembled to its original integrity.
• Clean the filter canister in the Polaris cleaner after each use.
• Do not use the product in your pool if the water temperature is above 95°F (35°C) or below 55°F (13°C).
USE OF THE POLARIS ROBOTIC CLEANER IN A VINYL LINER POOL
• Certain vinyl liner patterns are particularly susceptible to rapid surface wear of pattern removal caused by objects coming into contact with
the vinyl surface, including pool brushes, pool toys, floats, fountains, chlorine dispensers, and automatic pool cleaners. Some vinyl liner
patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush. Ink from the pattern can also rub off during
the installation process or when it comes into contact with objects in the pool. Zodiac Pool Systems LLC is not responsible for, and the Limited
Warranty does not cover, pattern removal, abrasion or markings on vinyl liners.

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ENGLISH Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual
Section 2. Cleaner Specifications
2.1 General Specifications
The general specifications for the cleaner are as
follows:
WARNING
Only use the battery charger supplied with the cleaner.
Charging Station Supply
Voltage 110-240 VAC; 50/60 Hz
Supply Voltage 29.4 V DC
Battery Capacity 9.6 Ah
Operating Power 58 W
Cleaner Size (WxDxH) 16 x 16.5 x 11 inches
(41 x 42 x 28 cm)
Weight of Cleaner 20 lbs. (9.1 kg)
Packed Weight 33 lbs. (15.5 kg)
Filtration All-purpose filter canister
Cycle Lengths Variable programming
Charge Temperature Max 104°F (40°C)
Min 40°F (5°C)
Water Temperature
Range Max 95°F (35°C) Min 55°F (13°C)
Operating Depth Max 13 ft. (4 m)
Min 15 in. (40 cm)
The cleaner is a double-insulated product.
Adouble-insulated electrical appliance is one which
has been designed in such a way that it does not
require a safety connection to ground. The basic
requirement for double-insulation is that no single
failure can result in dangerous voltage becoming
exposed so that it might cause an electric shock
and that this is achieved without relying on an
earthed (grounded) metal casing. Thisis achieved
by having two (2) layers of insulating material
surrounding live parts or by using reinforced
insulation. Therefore, devices having double-
insulated construction, such as this cleaner,
donotuse a grounded (three-prong) cord/plug.
2.2 Contents
The packaging should contain the following items:
• Polaris Cleaner
• Charging Station
• Removal Hook
Figure 1. Contents
2.3 Assemble the Charging Station
1. Insert the top of the charging station foot
(marked with a blue dot) into the top rear of
the charging station (also marked with a blue
dot). Push the lower part of the foot into the
lower cavity of the charging station until clip
issecure.
2. Attach the hook clip to either charging station
foot. Attach the hook to the clip.
3. Run cable through either foot cable slot.
Cable slots
Figure 2. Assemble Charging Station

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Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual ENGLISH
WARNING
Failure to comply with the following warnings can result in permanent injury, electrocution or drowning.
PREVENT ELECTRICAL SHOCK AND FIRE
• U.S.: Per NEC® requirements, keep the charging station at least five (5) ft. (1.5 m) from the edge of the pool. CANADA: Per CEC requirements,
keep the charging station at least three (3) m (10 ft.) from the edge of the pool.
• Only connect the charging station to a receptacle protected by a ground fault circuit interrupter (GFCI). Contact a certified electrician if you
cannot verify that the receptacle is protected by a GFCI.
• Do not use an extension cord to connect the charging station.
• Do not allow anyone to swim while the cleaner is in the pool.
• Follow all charging instructions and do not charge cleaner outside of the temperature range specified in the instructions. Charging improperly
or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
2.4 Information/Status LEDs
Battery Status Solid Green Fully charged. Ready to run a full cycle (2 h 30 min).
Solid Orange Not fully charged. May not run a complete floor & wall
cycle.
Blinking Orange Very low battery level. Charge required. Cannot run
cleaner.
Blinking Red Charging error. Cleaner is too hot.
Wi-Fi Connection
Status Blinking Blue Pairing.
Solid Blue Connected to Wi-Fi.
Operating Status Blinking Blue Out of Water: Ready to submerge, start cleaning.
In Water: End of cycle. Waiting for removal from pool.
Blinking Red Error.
Cleaning Mode
(Additional cleaning
modes available in-
app. If an app mode
is chosen, both lights
are illuminated)
Floor and walls (2 h 30 min) Floor Only (1 h 30 min)

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ENGLISH Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual


Figure 3. Information/Status LEDs
2.5 Charging Station Status
Solid Green Base is receiving power
Solid Red Charging is in progress
Blinking Green Charging station needs
to be replaced
Figure 4. Charging Station Status LED
Section 3. General Cleaner
Operation
CAUTION
To prevent damage to the cleaner, be sure to adhere to the following
guidelines:
• Remove the cleaner from the pool after the cleaning cycle is
completed.
• Store out of direct sunlight or inclement weather.
• For retrieval, pickup at waterline when notified by app or use the
manual retrieval hook.
• Take additional care when lifting the cleaner out of the pool.
Itbecomes heavier when filled with water.
• Always remove the cleaner from pool when super chlorinating
or adding acid.
• Do not handle cleaner while it is in operation.
• Ensure that the cleaner is not in running mode before handling.

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Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual ENGLISH
WARNING
DO NOT use an extension cord with the charging station
• Follow all charging instructions and do not charge outside of
the temperature range specified in the instructions. Charging
improperly or at temperatures outside of the specified range may
damage the battery and increase the risk of fire.
• When charging, cleaner must NOT be exposed to direct sunlight,
rain or inclement weather, heat ignition sources, pool and spa
chemicals or water. DO NOT position cleaner and charging
station on direct contact with soil.
• Charging station is outdoor-rated.
IMPORTANT
• Start the cleaner, then fully submerge in the water to start
cleaning cycle.
• At the end of each cycle, remove the cleaner from the pool
andrecharge.
• Clean the filter canister after each cleaning cycle.
• Do not leave your cleaner in the pool on a permanent basis.
The Polaris robotic cleaner includes a safety feature that automatically
stops the cleaner if it is powered on but not submerged in water.
For pools equipped with a beach area, this safety feature is
programmed to drive the cleaner in reverse and back into the pool
when the impeller is out of the water.
3.1 Set Up and Charging
1. Select a charging location (GFCI outlet) at
least 11.5 ft (3.5 m) away from the pool, out of
direct sunlight, rain or inclement weather, and
with adequate Wi-Fi strength.
11.5 ft
(3.5 m)
Figure 5. Charging Location
2. Align the cleaner and charging station with
the wall for easier access to the controls and
handle.
3. Plug charging station into GFCI.
4. Seat cleaner on charging contacts.
Thecleaner will “beep” and begin charging.
“BEEP”
4 h
Figure 6. Plug in Charging Station and Seat
Cleaner
NOTE: Battery LED will blink yellow when charging and
solid green when complete.
5. Fully charge the cleaner before every cleaning.
The battery LED will be solid green when
fully charged. Charging takes approximately
4hours.
6. Check the current charge level in the App
whenever the cleaner is on the charging
station.
NOTE: For best results, dry the cleaner and base
charging contacts before charging. Periodically
clean the charging contacts. See maintenance
section.
3.2 Start Cleaner
1. Select Cleaning Mode using the slider by
sliding and releasing to the left or by using
theApp.
Cleaning Mode Select Runtime
Floor/Wall Product or App 2.5 hrs
Floor Product or App 1.5 hrs
SMART In App Calculated
Waterline In App 0:45 min
Figure 7. Slide and Release Left to Select Mode

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ENGLISH Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual
NOTE: Choose Floor Only mode to clean with Pool
Cover on. Additional cleaning modes may be
available in the App.
3.3 Install and Submerge the Cleaner
1. Start the cleaner using the slider by sliding and
releasing to the right or use the App.
Figure 8. Slide and Release Right to Start
2. The cleaner does not begin moving until it
senses water. A blinking blue LED light means
it is ready to clean.
3. At the center point, submerge the cleaner in
the pool and hold in the vertical position to
release any air trapped inside.
1
Figure 9. Submerge the Cleaner Vertically
4. Wait for bubbles to stop completely, then let
the cleaner sink to the bottom of the pool.
2
Figure 10. Cleaner Sinking to the Bottom of the Pool
5. Cleaning cycle will start as soon as the cleaner
detects the pool floor.
WARNING
Do not enter pool while the robotic cleaner is in water.
3.4 Removal
3.4.1 Manual Retrieval
1. Attach the hook (stored on the charging
station) to a standard pool cleaning pole (not
included).
Figure 11. Removal Hook
2. Secure the hook on the cleaner handle. Bring
the cleaner to the waterline.

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Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual ENGLISH
Figure 12. Secure the Hook
3. Pull up the cleaner by the handle and hold
vertically to let the water drain into the pool.
Figure 13. Drain the Cleaner
4. Charge the cleaner on the charging station out
of direct sunlight.
Figure 14. Store the Cleaner
NOTE: For best results, dry the cleaner and base
charging contacts before charging. Periodically
clean the charging contacts. See maintenance
section.
3.4.2 Waterline Retrieval
1. At the end of the cleaning cycles (other than
Floor Only), the cleaner climbs and waits at
thewaterline.
2. If the cleaner is not retrieved after 30 seconds,
itmoves to a different wall.
3. If not retrieved after 10 minutes, the cleaner
returns to the pool floor for retrieval with the
hook and pool pole.
4. If connected to the iAquaLink®app, you will
receive push notifications to your mobile
device alerting you to remove the cleaner.
5. Remove cleaner at the waterline by using the
handle and it will expel water to make it lighter.
Figure 15. Remove the Cleaner

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ENGLISH Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual
Section 4. Installing iAquaLink®
The iAquaLink app is available for download from
the App Store or Google Play.
With iAquaLink Control, you can connect to your
robotic cleaner from anywhere, anytime to access
many functions and troubleshooting advice.
Appfeatures are dependent on model.
Before you begin installation, make sure you
have the following:
• Robotic cleaner is on charging station
• Charging station is connected and plugged
into a GFCIoutlet
• Smart device (phone) with Wi-Fi and
Bluetooth enabled
• Wi-Fi router with sufficient signal strength
atthe charging station
IMPORTANT
Have your Wi-Fi network password available
4.1 Download the App
Install or update the iAquaLink app from the
AppStore or Google Play.
Once the download is complete, select the
iAquaLink icon on your smart device to open
theapp.
4.2 Sign Up and Log In
Click Sign Up to create a new user account. Or, if
you previously set up an iAquaLink account, click
Log In to access your systems.
Complete all required fields in the Account Setup
page and agree to the Terms and Conditions.
WARNING
Do not enter pool while the robotic cleaner is in water.
4.3 Configure the System
1. On the My Systems page, click + in the upper
right-hand corner to add a system.
2. Choose “Robotic Cleaner” from the list and
choose your model type.
3. Follow on screen prompts to pair your cleaner.
4. Slide the slider right and HOLD for ten
seconds to put the cleaner in Pairing Mode.
Wi-Fi LED Indicates Connection Status
BLINKING - pairing
SOLID - connected to internet
Figure 16. Slide and Hold Right to Pair
5. Follow on-screen prompts to add your cleaner
and connect to your home router.
NOTE: If you have problems connecting, the Wi-Fi
signalmay not be strong enough next to
the pool. Try placing the charging station in
another location closer to your home router
(seeiAquaLinkTroubleshooting section.)

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Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual ENGLISH
Section 5. iAquaLink®Control
Once you have downloaded the iAquaLink app and
connected the device to Wi-Fi, the iAquaLink app
allows for robotic cleaner control from anywhere,
anytime. Functions vary within the iAqualink app
depending on which cleaner model you have.
IMPORTANT
During cleaning cycles while in water, the cleaner will not have
connection to the WiFi. Once the cycle is complete place the cleaner
back on the charging stand to reconnect to the WiFi.
WARNING
Do not enter pool while the robotic cleaner is in water.
5.1 iAquaLink®Control Home Screen
App function and design is subject to change.
Start Cleaning
Clean Mode
Battery Charge Status
Green Charged: Ready
Green Charging: Ready
Yellow Charging
Yellow Partially Charged
5.2 Set Cleaning Mode
Start Cleaning
The factory default cleaning surface setting is
Floor/Wall.
1. From the Home screen, press the Start button
to begin cleaning. The cleaner will turn off if it
is powered on but not submerged in water.
NOTE: At the beginning of each cleaning cycle,
the robot confirms your pool parameters
(approximately 10minutes). During this time,
thecleaner does notclimb to the waterline.
2. From the main screen, select Cleaning Mode
toview options.
3. Select Cleaning Mode. The factory default
cleaning mode is Floor/Wall.
Cleaning Mode Select Runtime
Floor/Wall Product or App 2.5 hrs
Floor Product or App 1.5 hrs
SMART In App Calculated
Waterline In App 0:45 min
SMART Cycle
SMART Cycle calculates a customized cleaning
time optimized for your pool. On the first run of
SMART Cycle, the app counts up as it calculates
the optimized cleaning time.
On periodic SMART Cycle cleaning, the app will
count down from the optimized cleaning time.
NOTE: To Recalculate SMART Cycle, go to the Set
Cleaning Mode after the initial calculation.
5.3 In-App Error Messages and
Troubleshooting
If an error occurs, after removing the cleaner
from the water, the status bar will show a warning
symbol and: “Cleaning Interrupted”.
1. Click on the warning symbol to view
troubleshooting advice on how to fix the issue.
2. Choose Clear Error if you believe you have
fixed the problem and want to re-try. Choose
OK if you want to suspend the cleaner in error
mode and work on the troubleshooting fix at a
later time.
5.4 System Settings
Access System Settings by pressing the gear icon
in the upper right hand corner of the app screen.

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ENGLISH Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual
Section 6. Maintenance
WARNING
To avoid electric shock and other hazards which could result in
permanent injury or death, disconnect (unplug) the cleaner from the
power source before performing any cleaning and maintenance.
11.5 ft
(3.5 m)
Figure 17. Charging Station Distance to Pool Edge
6.1 Clean the Cleaner and Charging
Station
1. Always dry the cleaner before setting on the
charging station.
2. Clean the charge plates ON the charging
station using a cloth or scouring pad. DO NOT
use metal sponges or brushes and solvents or
salt water.
Figure 18. Clean the Charge Plates
3. Clean the charge plates UNDER the cleaner
using a cloth or scouring pad. DO NOT use
metal sponges or brushes and solvents or
saltwater.
4. Rinse the cleaner and charging station
thoroughly with clean water.
5. Dry the cleaner and charging station with a
towel. DO NOT leave the cleaner and charging
station to dry in the direct sun.
6.2 Clean the Filter Canister
The filter canister should be cleaned at the end of
each cycle.
1. Push the cover lock and lift the cover until it is
secured in the vertical position.
Figure 19. Lift Cleaner Cover
2. Remove the filter canister assembly from the
body.
3. Empty all debris from the filter canister, then
rinse the filter and the cleaner using a hose.
Figure 20. Remove and Wash the Filter Canister
NOTE: Periodically, remove the filter canister and clean
thoroughly with soapy water and a soft bristle
brush
4. Replace the filter canister into the cleaner.
5. Store the cleaner on the charging station out
of direct sunlight.

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Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual ENGLISH
Figure 21. Store Cleaner on the Charging Station
NOTE: We recommend to let the cleaner dry before
being positioned on the charging station.
6.3 Storage
Everyday Storage
Store the cleaner in a protected and dry place with
an ambient temperature between 50°F (10°C) and
70°F (21° C), out of reach of children, pets, other
foreign objects, etc.
• Never store or dry the cleaner in direct sunlight.
• DO NOT expose cleaner to fire, excessive
temperatures, ignition sources, or pool and spa
chemicals.
• DO NOT leave the cleaner in the water when not
in use.
Long-Term & Winter
Remove the cleaner from the pool and drain all
water to avoid freezing water damage (freeze
damage is not covered under warranty).
For long term storage, it is recommended to
store the cleaner at 80-100% of battery capacity
(indicated by solid GREEN battery LED).
You may either:
• Leave the cleaner and charging station
connected until next use.
• Disconnect and recharge the cleaner at the start
of season.
Store cleaner and charging station out of direct
sunlight, rain or inclement weather.
6.4 Replacing Wear Parts
6.4.1 Replacing Brushes
The cleaner is fitted with PVC brushes with a
“wear” indicator.
Raised groove
becomes partially
flattened,
indicating
excessive wear
Figure 22. Worn Brush Indicator
To maintain cleaner performance at its best you
need to replace the brushes as soon as one of the
wear indicators is reached (even if the blade wear
is not even). It is recommended that you replace
the brushes when the rubber is worn down to
the top of the wear indicator (or every two years,
whichever comes first).
To replace a worn brush:
1. Lift the cleaner to a vertical position so that the
handle is up.
1
Figure 23. Cleaner in Upright Position

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ENGLISH Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual
2. Separate the edges of the brush and undo the
tabs. Remove the worn brushes.
2
Figure 24. Undo the Tabs of the Brush
3. To install the new brush, position the new
brush on the roller with the cleaning blades
facing away from the roller.
3
Figure 25. Install the New Brush
4. Thread each tab into the slot provided and
gently feed it through until the heel comes out
at the other side of the slot.
4
Figure 26. Pull Tabs Through Each Slot
5. Use a pair of scissors to cut the tabs 3/4 inch
from the heel so that they are no higher than
the cleaning blade.
6. Repeat the procedure to install the second
brush.
Figure 27. Cut Tabs
6.5 Replacing Tracks
1. Pull on the inside of the old track to remove
the track lip from the front wheel.
Figure 28. Pull the Old Track Over the Wheel

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Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual ENGLISH
2. Remove the old track from the front wheel,
then remove track from the rear wheel.
Figure 29. Remove the Old Track
3. Replace the track on the wheel by positioning
the rib toward the body of the cleaner.
Figure 30. Track Replacement Orientation
4. Push one side of the track on to the wheel
and fit the rib of the track in the groove of the
wheel.
Figure 31. Start on One Side of the Track
5. Work the track onto the front wheel and verify
the rib of the track is positioned properly
within the groove of the wheel.
Figure 32. Work the Track On Around the Wheel

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ENGLISH Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual
6. Push and position the rib of the inner side
of the track in the groove of the rear wheel.
If needed, turn the wheel gently to help with
installation.
Figure 33. Push the Track into Place on the Wheel
7. Work the track onto the rear wheel and verify
the rib of the track is positioned properly
within the groove of the wheel.
8. Push and position the rib of the inner side
of the track in the groove of the rear wheel.
If needed, turn the wheel gently to help with
installation.
6.6 Spare Parts
The complete spare parts list and exploded view is
available on the Polaris website.
• USA: polarispool.com
• Canada: polarispool.ca
Contact your local maintenance provider to
perform diagnostic tests or repairs not shown in
general maintenance.
6.7 Recycling & Disposal
The battery is not a serviceable or replaceable
component. DO NOT attempt to service the
battery.
Battery and cleaner must be disposed of in
accordance with local requirements.
Always dispose of batteries in a sustainable way in
approved collection bins or at authorized collection
centers in accordance with local law. Contact your
local authority for more information.
Section 7. Troubleshooting
Information about the cleaner status and any relevant condition will be displayed in the iAquaLink®app
while the cleaner is on the charging station.
7.1 General Troubleshooting
The following list provides some helpful hints for troubleshooting common challenges when using the
cleaner.
User Issue Possible Cause Suggested Solution
The cleaner does not
stay on the pool surface
or is floating excessively.
There is air trapped inside
the cleaner housing. Remove cleaner from pool and re-submerge (seeInstall and Submerge the Cleaner).
The filter canister is full or
dirty. Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then, re-
submerge the cleaner (see Clean the Filter Canister).
The cleaner is not
climbing walls. The filter canister is full or dirty. Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then,re-
submerge the cleaner (see Clean the FilterCanister).
Track treads worn down. See Replacing Wear Parts.
Confirm appropriate pool
chemistry.
Speak with your pool service professional. Do not leave
cleaner in the pool during any chemical treatments.
Product in Floor Only mode. Select Floor/Wall cleaning mode.

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Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual ENGLISH
User Issue Possible Cause Suggested Solution
The cleaner is not
moving. The cleaner may not be charged. The outlet the charging station is connected to is not supplying electrical power. Check that the outlet to
which the charging station is connected isreceiving
electricity.
Cycle not started. Remove from water and start the cleaner using
theslider by sliding and releasing to the right or use
the App.
Reset needed. Turn off the cleaner using the slider by sliding to the
left and hold for 20 seconds. Then, place the cleaner
on the charging station to wake it up. If the problem
is not resolved, contact your local retailer to request
a diagnostic review or contact Technical Support at
1.800.822.7933.
The cleaner does not fully
charge. Dirty charging contacts. If the cleaner does not charge after 4 hours of charging, clean the charging contacts on both cleaner
and charging station with a cloth and non salt water.
Dry the cleaner before putting on the charging station
after each cycle use. If the underside of charging
station is blinking green it will need to be replaced.
The cleaner is not
cleaning the pool
effectively.
Filter canister is full or dirty. Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then,re-
submerge the cleaner (see Clean the Filter Canister).
Brushes are worn. Check the wear indicator(s) (see Replacing Wear Parts).
The cleaner is not fully
charged.
Charge the cleaner.
The cleaner does not
collect debris or go
forward.
Debris jamming traction
motor. Remove any debris in the front brush area.
7.2 Charging Station Behavior
User Issue Cleaner Behavior Charging Station Behavior Suggested Solution
The cleaner
will not
charge
The battery LED on the
cleaner does not blink
when the cleaner is on the
charging station.
The charging station is
connected but the LED under
the station is off or blinking
(instead of green) when the
cleaner is placed on it.
• The cleaner is not positioned
correctly on the charging
station.
• Clean charging contacts on
the cleaner and the charging
station with a cloth and fresh
non salt water.
• The charging station is
faulty, contact your retailer
for a diagnostic review or
contact Technical Support at
1.800.822.7933.
The LED under the charging
station is green when the cleaner
is placed on it.
The battery LED on the
cleaner blinks red 4 times
when the cleaner is on the
charging station.
• The charging station is
plugged into a GFCI outlet.
• The charging station LED is
green when the cleaner is
placed on it.
• The charging station LED
is red when the cleaner is
placed on it.
• Clean charging contacts on
the cleaner and the charging
station with a cloth and fresh
non salt water.
The battery LED on the
cleaner blinks orange for
a few seconds or minutes
then switches to solid
green when cleaner is on
the charging station.
• Remove the cleaner from the
charging station. If the battery
LED on the cleaner turns
off instead of indicating the
charge level the battery needs
replacing.

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ENGLISH Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual
7.3 Cleaner Error Codes
On/
Off Blinking Red Display in the iAquaLink®App Solutions
Safety Shut-off
Communication
error
• The cleaner is in safe state.
• The cleaner board is under power but does not
respond.
• Contact your retailer for a diagnostic review or
contact Technical Support at 1.800.822.7933.
Traction motor
right
Traction motor left
Drive motor
consumption right
Drive motor
consumption left
• Check that debris is not preventing the brushes
or tracks from moving freely.
• Rotate each wheel by a quarter of a turn in the
same direction until it rotates smoothly. Repeat
turning wheels in the opposite direction until
rotation is smooth.
• Contact your retailer for a diagnostic review or
contact Technical Support at 1.800.822.7933.
Cleaner out of the
water • Thoroughly clean the filter canister.
• Restart the cycle, then submerge cleaner in the
water and shake to release air bubbles.
• Contact your retailer for a diagnostic review or
contact Technical Support at 1.800.822.7933.
Pump motor • Turn off the cleaner using the slider by sliding to
the left and hold for 20 seconds while off of the
charging station. No LEDs will be illuminated.
• Check for small debris or hair in the fan impeller.
• Thoroughly clean the filter canister.
• Contact your retailer for a diagnostic review or
contact Technical Support at 1.800.822.7933.
Firmware Update
Error • Close the iAquaLink®app.
• Check that the cleaner is connected to the
Wi-Finetwork (the LED is solid blue).
• If the indicatoris not steady, open the
iAquaLink™ app, select the cleaner and click
on “Update”.