Polaris FREEDOM EB37 Series User manual

FREEDOM™ Cordless Robotic Cleaner
T YPE EB37- -
WARNING
FOR YOUR SAFETY – For anything other than the routine cleaning and maintenance described in this guide, this product must be serviced by a qualified professional with sufficient
experience in pool equipment installation and maintenance so that all of the instructions in the product’s complete installation and operations manual can be followed exactly. All
safety instructions in the complete manual must be followed explicitly in order to prevent injury hazards. Improper installation and/or operation may void the warranty. Never turn the
cleaner on unless it is fully submerged in the water. Doing so may void the warranty and may cause severe damage to the cleaner motors.
Owner’s Manual
Manuel du propriétaire
El manual del propietario

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ENGLISH Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual
Table of Contents
SAVE THESE INSTRUCTIONS
THANK YOU FOR PURCHASING THIS POLARIS CLEANER.
YOUR POLARIS ROBOTIC CLEANER HAS BEEN DESIGNED AND MANUFACTURED TO BE EASILY INSTALLED AND TO PROVIDE LOW
MAINTENANCE OPERATION. PRIOR TO INSTALLING YOUR NEW POLARIS CLEANER, PLEASE DO THE FOLLOWING:
1) Complete and return the warranty registration card.
2) Record your purchase information on the spaces provided below.
3) Attach your invoice (or a copy) to this page.
Taking these steps will help ensure prompt warranty service, should it be required. If service is required, please contact your original dealer. If
the original dealer does not perform warranty service, please visit polarispool.com to locate an independent service company near you. If you are
unable to locate a service company, please call our Technical Support department at 1.800.822.7933.
RECORD YOUR POLARIS CLEANER DATA HERE:
Date of Purchase Purchased From Serial Number:
(located on robot head)
City State/Province Zip/Postal Code
Section 1. Important Safety Instructions.........4
Section 2. Cleaner Specifications ....................6
2.1 General Specifications ...................................6
2.2 Contents.........................................................6
2.3 Assemble the Charging Station......................6
2.4 Information/Status LEDs ................................7
2.5 Charging Station Status .................................8
Section 3. General Cleaner Operation .............8
3.1 Set Up and Charging......................................9
3.2 Start Cleaner ..................................................9
3.3 Install and Submerge the Cleaner................10
3.4 Removal .......................................................10
Section 4. Installing iAquaLink®.....................12
4.1 Download the App .......................................12
4.2 Sign Up and Log In ......................................12
4.3 Configure the System...................................12
Section 5. iAquaLink®Control ........................12
5.1 iAquaLink®Control Home Screen ................13
5.2 Set Cleaning Mode.......................................13
5.3 In-App Error Messages and
Troubleshooting............................................13
5.4 System Settings ...........................................13
Section 6. Maintenance...................................14
6.1 Clean the Cleaner and Charging Station .....14
6.2 Clean the Filter Canister...............................14
6.3 Storage.........................................................15
6.4 Replacing Wear Parts...................................15
6.5 Replacing Tracks..........................................16
6.6 Spare Parts...................................................18
6.7 Recycling & Disposal....................................18
Section 7. Troubleshooting .............................18
7.1 General Troubleshooting ..............................18
7.2 Charging Station Behavior ...........................19
7.3 Cleaner Error Codes.....................................20
7.4 Battery Error.................................................21
7.5 Dismissing an Error Code ............................22
7.6 iAquaLink®Troubleshooting .........................22

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Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual ENGLISH
FCC Statement
This device complies with Part 15 of the FCC Rules and IC licence-exempt RSS standard. Operation is
subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception which can be
determined by turning the equipment off and on, the user is encouraged to try to correct interference by one
or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on circuit different from that to which the receiver is
connected.
– Consult the dealer or an experienced radio/TV technician for help
CAUTION
Any changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the
equipment.
NOTE: This device complies with FCC and IC RF radiation exposure limits set forth for general population. This
device must be installed to provide a separation distance of at least 20cm from all persons and must not be
co-located or operating in conjunction with any other antenna or transmitter.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type
and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
ISED Canada Regulatory Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two
conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation
of the device.
SAVE THESE INSTRUCTIONS

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ENGLISH Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual
Section 1. Important Safety Instructions
READ AND FOLLOW ALL INSTRUCTIONS
Congratulations on purchasing this Polaris Robotic Cleaner. Please read through the entire manual before
installing your new robotic pool cleaner. Your cleaner must be installed and operated as specified.
WARNING
Failure to comply with the following warnings can result in permanent injury, electrocution or death.
PREVENT ELECTRICAL SHOCK
To reduce risk of electrical shock:
• Please read the manual carefully, especially the safety instructions, and make sure you understand them fully before using the product. Only use
the equipment for the purposes specifically intended by the manufacturer. Carefully follow the instructions on operation, maintenance and repair.
• This Cleaner is not suitable for use by children and people with reduced physical, sensory or mental capabilities or inexperienced people who are
not familiar with the product. Children should be supervised to ensure that they do not play with the appliance, even when it is not in operation.
• Operators who perform maintenance must be fully conversant with its special features and safety regulations. Before using the cleaner,
carefully read the operating manual and make sure you understand the instructions.
• Only use original spare parts, do not change the design of the Cleaner, do not remove, bypass or tamper with the safety devices installed.
Themanufacturer shall not be held liable if non-original spare parts are used. Failure to comply with this requirement may seriously endanger
the health and safety of people.
• Ensure the cleaner is turned off before performing any adjustment or maintenance that the user is authorized to perform. Cleaning and
maintenance must not be performed by children.
• Do not use the cleaner if the top cover or brushes are damaged.
• Never use and recharge the cleaner in explosive and/or flammable environments.
• Only use the battery charger supplied by the manufacturer. Improper use may cause electric shocks, overheating or leakage of corrosive
liquids from the battery.
• If any liquid leaks, wash the cleaner with water/neutralizer; in case of contact with eyes, seek medical attention. Liquid ejected from the battery
may cause irritation or burns.
• If the battery charger is damaged, have it replaced by the manufacturer or an authorized Fluidra dealer. DO NOT attempt to service the battery
charger. A damaged cord can lead to contact with live parts.
• The product contains magnets and components that emit electromagnetic fields. The magnets and electromagnetic fields can interfere with
pacemakers, defibrillators and other medical devices. Keep a safe distance between the medical device and the product. Consult your doctor
or the manufacturer of the medical device for specific information about it. If you think that the product is interfering with a pacemaker,
defibrillator, or any other medical device, stop using the product starting from the distance at which you feel interference.
• Do not smoke around, or allow the cleaner to be near sparks or flames. The batteries can generate gases which could possibly ignite.
• If at any time you detect any physical damage to the cleaner chassis, such as swollen or cracked casing, STOP and do not continue discharging
or charging the battery.
• Never attempt to disassemble a battery pack. A battery can produce a short circuit causing severe burns. Avoid contact between any wires
or metal items that could cause sparking and short circuit the battery. If a battery leak occurs, avoid any contact with the leaking fluids and
place the cleaner in a plastic bag. Wear complete eye protection, gloves and protective clothing when disposing of cleaner. If leaking fluids
come in contact with skin and clothing, wash immediately with plenty of soap and water. If leaking fluids come in contact with eyes, do not rub
eyes, immediately flush eyes with cool running water for at least 15 minutes and do not rub them. Seek medical attention as soon as possible.
• Do not use a battery operated appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior
resulting in fire, explosion, or risk of injury.
• Connect unit to receptacle protected by a ground fault circuit interrupter (GFCI). Such a GFCI receptacle should be provided by a qualified
installer and should be tested on a routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push the reset
button. Power should be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the pump
without the test button being pushed, a ground current is flowing, indicating the possibility of an electric shock. Do not use this product.
Disconnect the cleaner and have the problem corrected by a qualified service representative before using.

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Polaris®FREEDOM™Cordless Robotic Cleaner | Owner’s Manual ENGLISH
WARNING
• Do not enter pool while the Polaris cleaner is in water.
• To reduce the risk of electrical shock, do not use the Polaris robotic cleaner or charging station if the cord is worn or damaged. Contact Zodiac
Pool Systems LLC. Technical Support immediately for proper servicing and replacement of the damaged cord.
• Do not use a battery pack or battery operated appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable
behavior resulting in fire, explosion or risk of injury.
• Double insulation—For continued protection against possible electric shock, use only identical replacement parts when servicing. Do not
attempt repair of the Polaris robotic cleaner, charging station, or power cord.
• DO NOT USE AN EXTENSION CORD TO CONNECT THE CHARGING STATION TO ELECTRIC SUPPLY; PROVIDE A PROPERLY LOCATED GFCI
RECEPTACLE.
• NEVER OPEN CHARGING STATION.
• UNDER ABUSIVE CONDITIONS, LIQUID MAY BE EJECTED FROM THE BATTERY; AVOID CONTACT. LIQUID EJECTED FROM THE BATTERY
MAY CAUSE IRRITATION OR BURNS. IF CONTACT ACCIDENTALLY OCCURS, FLUSH WITH WATER. IF LIQUID CONTACTS EYES, SEEK
MEDICAL ATTENTION.
• DO NOT EXPOSE A BATTERY PACK OR APPLIANCE TO FIRE OR EXCESSIVE TEMPERATURE. EXPOSURE TO FIRE OR TEMPERATURE ABOVE
265°F/130°C MAY RESULT IN AN EXPLOSION.
Battery Life & Disposal of Li-Ion Batteries
• Regulations and laws pertaining to the recycling and disposal of Li-Ion batteries vary from country to country as well as by state and local
governments. You should check the laws and regulations where you live.
• There are a number of facilities that recycle Li-Ion batteries. The Rechargeable Battery Recycling Corporation’s web site, www.rbrc.org is an
excellent source for finding a facility to handle these types of batteries. If you are not sure if your waste facility can handle Li-Ion batteries,
contact them and verify if they are permitted or not.
• Remember that before any type of disposal the batteries should be discharged completely. Tape the cleaner charging contacts with electrical
tape and package so as to prevent contacts accidentally coming together at any time.
• This cleaner contains a maintenance-free, rechargeable lithium ion battery pack, which must be disposed properly. Recycling is required.
Battery Charger
• Use ONLY the battery charger provided with this appliance.
• The battery charger must be connected only to a supply circuit that is protected by a ground-fault by a GFCI.
PREVENT CHILD INJURY AND DROWNING
• To reduce the risk of injury, do not permit children to operate this product. The appliance is not a toy for children.
• Do not let anyone, especially small children, sit, step, lean, or climb on any equipment installed as part of your pool’s operational system.
CAUTION
Failure to comply with the following warnings could cause damage to pool equipment or personal injury.
• The Polaris cleaner must be installed and operated as specified.
• This product is intended for use with permanently-installed pools. Do not use with storable pools. Apermanently-installed pool is constructed
in or on the ground or in a building such that it cannot be readily disassembled for storage. A storable pool is constructed so that it is capable
of being readily disassembled for storage and reassembled to its original integrity.
• Clean the filter canister in the Polaris cleaner after each use.
• Do not use the product in your pool if the water temperature is above 95°F (35°C) or below 55°F (13°C).
USE OF THE POLARIS ROBOTIC CLEANER IN A VINYL LINER POOL
• Certain vinyl liner patterns are particularly susceptible to rapid surface wear of pattern removal caused by objects coming into contact with
the vinyl surface, including pool brushes, pool toys, floats, fountains, chlorine dispensers, and automatic pool cleaners. Some vinyl liner
patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush. Ink from the pattern can also rub off during
the installation process or when it comes into contact with objects in the pool. Zodiac Pool Systems LLC is not responsible for, and the Limited
Warranty does not cover, pattern removal, abrasion or markings on vinyl liners.