Poly TC8 User manual

Poly TC8
User Guide
3.14.0 | October 2022 | 3725-30769-011A

Contents
Before You Begin ..............................................................................................................................................................................................4
Audience, Purpose, and Required Skills ............................................................................................................................................... 4
Product Terminology Used in this Guide .............................................................................................................................................4
Related Poly and Partner Resources .....................................................................................................................................................4
Getting Started ................................................................................................................................................................................................. 5
Poly TC8 Overview .................................................................................................................................................................................... 5
Poly TC8 in Poly Video Mode ........................................................................................................................................................... 5
TC8 Hardware Overview ....................................................................................................................................................................5
Device Local Interface ......................................................................................................................................................................... 6
Home Screen in Poly Video Mode ....................................................................................................................................................6
Access the Poly Control Center ........................................................................................................................................................7
Waking the Paired Video System ..................................................................................................................................................... 7
Setting Up the Poly TC8 ................................................................................................................................................................................. 8
Power the Device with PoE ..................................................................................................................................................................... 8
Power the Device with a PoE Injector .................................................................................................................................................. 8
Configuring Network Settings ................................................................................................................................................................ 8
Manually Configure IPv4 Address Settings ...................................................................................................................................8
Manually Configure IPv6 Address Settings ...................................................................................................................................9
Manually Assign a Host Name and Domain Name ...................................................................................................................... 9
Manually Configure DNS Settings ................................................................................................................................................... 9
Configure Poly TC8 VLAN Settings ...............................................................................................................................................10
Configure Poly TC8 802.1X Settings ............................................................................................................................................ 10
Using Web Proxies ............................................................................................................................................................................. 11
Manually Pair the Poly TC8 with a Video System ...........................................................................................................................11
Using the Poly TC8 in Poly Video Mode ..................................................................................................................................................12
Calling ..........................................................................................................................................................................................................12
Placing Calls ......................................................................................................................................................................................... 12
Calling Contacts ..................................................................................................................................................................................13
Calling Favorite Contacts .................................................................................................................................................................13
Joining Meetings from the Calendar .............................................................................................................................................14
Sharing Content ........................................................................................................................................................................................15
Minimize Content ...............................................................................................................................................................................15
Maximize Content ..............................................................................................................................................................................15
Take a Snapshot of Your Content .................................................................................................................................................. 15
Delete Snapshots or Content ..........................................................................................................................................................15
End a Call with Blackboard or Whiteboard Content ................................................................................................................16
Cameras ...................................................................................................................................................................................................... 16
Adjust an In-Room Camera ..............................................................................................................................................................16
Adjust a Far-Site Camera ................................................................................................................................................................. 16
Turn Your Camera On or Off ...........................................................................................................................................................17
Turn Camera Tracking On or Off ................................................................................................................................................... 17
Selecting the Primary Camera ........................................................................................................................................................ 17
Using Camera Presets ....................................................................................................................................................................... 18
Environment Controls ............................................................................................................................................................................ 18
Control Room Elements Using the Poly TC8 ..............................................................................................................................18
Settings ........................................................................................................................................................................................................19
Video Adjustments .............................................................................................................................................................................19
Audio Adjustments .............................................................................................................................................................................19
Device Maintenance ..................................................................................................................................................................................... 21
Updating TC8 Software ..........................................................................................................................................................................21
Unpair the TC8 from a Video System .................................................................................................................................................21
Restart the TC8 .........................................................................................................................................................................................21
Factory Restore the Poly TC8 .............................................................................................................................................................. 21
Troubleshooting .............................................................................................................................................................................................22
View the Poly TC8 and Paired Video System Information ...........................................................................................................22
ii

Downloading Poly TC8 Logs ................................................................................................................................................................. 22
Paired IP Devices ......................................................................................................................................................................................22
IP Device Can’t Pair to the Video System ....................................................................................................................................22
IP Device Doesn’t Display On the Available Devices List .......................................................................................................23
Paired IP Device is Disconnected .................................................................................................................................................. 23
IP Device Paired to Inaccessible Video System ......................................................................................................................... 24
iii

Before You Begin
This guide helps you understand how to set up, manage, and use your Poly TC8 (P020) device.
Audience, Purpose, and Required Skills
This guide is intended for beginning-to-intermediate users who participate in video-conferencing calls and technical users
familiar with setting up and managing telecommunications systems and equipment.
Product Terminology Used in this Guide
Use the following information to help you understand how this guide sometimes refers to Poly products.
Device Refers to the Poly TC8 device.
Video system Refers to the Poly G7500, Poly Studio X70, Poly Studio X50, or Poly Studio X30 system.
System Another way of referring to the Poly G7500, Poly Studio X70, Poly Studio X50, or Poly Studio X30 system.
Related Poly and Partner Resources
See the following sites for information related to this product.
•Poly Support is the entry point to online product, service, and solution support information. Find product-specific
information such as Knowledge Base articles, Support Videos, Guide & Manuals, and Software Releases on the
Products page, download software for desktop and mobile platforms from Downloads & Apps, and access additional
services.
• The Poly Documentation Library provides support documentation for active products, services, and solutions. The
documentation displays in responsive HTML5 format so that you can easily access and view installation, configuration,
or administration content from any online device.
• The Poly Community provides access to the latest developer and support information. Create an account to access
Poly support personnel and participate in developer and support forums. You can find the latest information on
hardware, software, and partner solutions topics, share ideas, and solve problems with your colleagues.
• The Poly Partner Network is a program where resellers, distributors, solutions providers, and unified communications
providers deliver high-value business solutions that meet critical customer needs, making it easy for you to
communicate face-to-face using the applications and devices you use every day.
•Poly Services help your business succeed and get the most out of your investment through the benefits of
collaboration. Enhance collaboration for your employees by accessing Poly service solutions, including Support
Services, Managed Services, Professional Services, and Training Services.
• With Poly+ you get exclusive premium features, insights and management tools necessary to keep employee devices
up, running, and ready for action.
•Poly Lens enables better collaboration for every user in every workspace. It is designed to spotlight the health and
efficiency of your spaces and devices by providing actionable insights and simplifying device management.
4

Getting Started
The Poly TC8 lets you control supported Poly video conferencing systems.
The Poly TC8 works with the following systems:
• Poly G7500
• Poly Studio X70
• Poly Studio X50
• Poly Studio X30
Poly TC8 Overview
With a TC8 device, you can control and manage aspects of a Poly video system.
Poly TC8 in Poly Video Mode
The following features and capabilities are available in Poly Video Mode:
• Placing and joining video calls
• Viewing and joining scheduled calendar meetings
• Managing contacts, call lists, and directories
• Managing shared content
– Taking snapshots
– Maximizing, minimizing, and stopping content
• Adjusting camera pan, tilt, zoom and tracking settings
• Creating camera presets
• Adjusting display brightness
• Using multiple Poly TC8 controllers to control a single system
• Pairing with video systems over the network (wired LAN) for flexible room setups
Note: Exact features and capabilities can vary if you aren’t using Poly Video Mode. See your third-party application’s
documentation for information.
TC8 Hardware Overview
The following illustration and table outline the hardware features of the TC8.
Figure 1: Poly TC8 hardware features
Poly TC8 Hardware Features
Ref. Number Description
1Touchscreen
5

Ref. Number Description
2 Security lock
3 Factory restore pinhole
4 LAN connection
Device Local Interface
The TC8 device’s local interface displays controls and settings available on your paired video system.
What the local interface looks like depends on the conferencing mode your system is using and other system settings. For
example, your device’s home screen looks different if your system is in Partner Mode instead of Poly Video Mode.
Home Screen in Poly Video Mode
The Home screen is the first screen you encounter in Poly Video Mode. From this screen, you have quick access to many of
the system functions.
Note: Some elements of your screen may be different depending on the system configuration.
Home Screen
Ref. Number Description
1 System information bar, which shows details such as date/time and system name.
6

Ref. Number Description
2 Task buttons for placing calls, managing content, controlling cameras, or launching Poly
Device Mode.
3 Menu for accessing other features.
Home Screen Elements
Some of the following interactive and read-only elements might not display on your system depending on the system
configuration.
Element Description
Name Descriptive name determined by the system administrator. Used when you want to
connect to a system.
IP address IP address, SIP, H.323, or secondary network configured for your system.
Current time Local time zone.
Current date Local time zone date.
Calendar or Favorites cards View your calendar or favorites.
Place a Call
Opens a call screen where you can dial a call, or you can select a card to dial numbers,
access favorites, or view your calendar.
Content
When content is available, the system displays a list of available content. Otherwise, this
function opens a help screen that describes how to set up content sharing using HDMI, the
Polycom Content App, or an AirPlay- or a Miracast-certified device.
Camera
Opens the camera control screen.
Poly Device Mode
Launches Poly Device Mode, which allows you to use the system as an external camera,
microphone, and speaker for your connected laptop.
Menu
Opens new menu selections for calling, sharing content, camera control, and additional
functions.
Access the Poly Control Center
If your system is using a conferencing application that isn’t Poly, you can still access TC8 device and paired video system
settings in the Poly Control Center.
Task
»On the right side of the device touchscreen, swipe left.
The Poly Control Center opens.
Waking the Paired Video System
After a period of no activity, the system enters sleep mode (if configured by your administrator). You can wake the system
by touching the screen of your paired TC8 device.
7

Setting Up the Poly TC8
Pair the TC8 with a Poly video system over your primary network.
When pairing the Poly TC8 with a Poly Video System, you can set up the controller while you set up the video system or
after you complete the video system setup.
If you purchased a TC8 with your video system, the two automatically pair once you power on the TC8 (the video system
locates the device on the network by its MAC address).
Once paired, the TC8's local interface reflects the conferencing mode configured on your video system (for example, Poly
Video Mode or Partner Mode).
There are situations where you must manually pair the TC8, such as adding or replacing a device with an existing video
system setup.
Power the Device with PoE
Because the TC8 device gets power through the LAN, the connection must support Power over Ethernet (PoE).
Task
»Connect the TC8 device to your network using the supplied LAN cable.
If you purchased the device with your video system, the two automatically pair once the device powers on.
Power the Device with a PoE Injector
If your space isn’t equipped with Power over Ethernet (PoE), you can use a PoE injector to power the TC8 device.
Task
1Plug the AC power cord of the PoE injector into the wall.
2Connect the PoE injector to the TC8 device using a LAN cable.
3Connect the PoE injector to your network with a LAN cable.
If you purchased the device with your video system, the two automatically pair once the device powers on.
Configuring Network Settings
If your environment uses DHCP, the TC8 device automatically connects to your primary network after plugging it into a
LAN port in the room with your video system.
You also can manually configure the device’s network settings if, for example, your environment requires static IP
addresses or the DHCP server is offline.
Note: Network settings are available only when the device isn’t paired with a video system.
Manually Configure IPv4 Address Settings
Your system gets its IP address information automatically by default. However, you can manually configure the IPv4
address settings.
Task
1In the device local interface, go to Settings > Network.
2Turn the Obtain Automatically Using DHCP setting off.
3Configure the following settings:
Setting Description
IP Address Specifies your device’s IP address.
Secondary IP Address (Wi-Fi) Specifies your device’s IP address if you’re connected to Wi-Fi.
8

Setting Description
Subnet Mask Specifies the subnet mask assigned to your device.
Default Gateway Specifies the default gateway assigned to your device.
4Select Save.
Manually Configure IPv6 Address Settings
Your system gets its IP address information automatically by default. However, you can manually configure the IPv6
address settings.
Task
1In the device local interface, go to Settings > Network.
2Turn the Enable IPv6 setting on.
3Turn the Obtain Automatically Using DHCP setting off.
4Configure the following settings:
Setting Description
Link-Local Specifies the IPv6 address to use for local communication within
the subnet.
Site-Local Specifies the IPv6 address to use for communication within the
site or organization.
Global Address Specifies the IPv6 internet address.
Default Gateway Specifies the default gateway assigned to your system.
5Select Save.
Manually Assign a Host Name and Domain Name
You can manually enter the host name and domain name for your TC8 device. You also can modify these settings even if
your network automatically assigns them.
Task
1In the device local interface, go to Settings > Network.
2Enter or modify the device Host Name.
If the device discovers a valid name during setup or a software update, the device automatically creates the host name.
However, if the device finds an invalid name, such as a name with a space, the device creates a host name using the
following format: DeviceType-xxxxxx, where xxxxxx is a set of random alphanumeric characters.
3Optional: Enter or modify the Domain Name that the device belongs to.
4Select Save.
Manually Configure DNS Settings
You can manually specify the DNS server settings for your TC8 device.
Task
1In the device local interface, go to Settings > Network.
2Turn the Obtain Automatically Using DHCP setting off.
9

3Enter the DNS server addresses your device uses (you can enter up to four addresses).
4Select Save.
Enable LLDP on Your Poly TC8
You can configure your Poly TC8 to automatically select VLAN settings using LLDP.
The VLAN ID of the TC8 must match the VLAN ID of the system for system pairing to be successful.
Note: VLAN isn’t supported in IPv6 environments.
Task
1In the device local interface, go to Settings > Network.
2Select the LLDP toggle button to turn the setting on.
The TC8 automatically assigns a value to VLAN ID based on your network configuration.
3Select Save.
Configure Poly TC8 VLAN Settings
You can configure the TC8 virtual LAN (VLAN) settings.
The VLAN ID of the Poly TC8 must match the VLAN ID of the system for system pairing to be successful.
Note: VLAN isn’t supported in IPv6 environments.
Task
1In the device local interface, go to Settings > Network.
2Select the 802.1p/Q check box and enter a VLAN ID.
The ID specifies the VLAN you want the Poly TC8 to operate on. You can use values from 1 to 4094.
3Select Save.
Configure Poly TC8 802.1X Settings
You can configure your Poly TC8 to use 802.1X authentication when connecting to the wired LAN.
Install the PKI certificates that are required for authenticating with your network. See your video system Administrator
Guide for instructions and more information.
Note: 802.1X isn't supported in IPv6 environments.
The system supports the following authentication protocols:
• EAP-MD5
• EAP-TLS
• EAP-TTLS
– EAP-MSCHAPv2
– EAP-GTC
• EAP-PEAPv0 (MSCHAPv2)
– EAP-MSCHAPv2
– EAP-GTC
Task
1In the device local interface, go to Settings > Network.
2Turn on the Enable EAP/802.1X setting.
10

3 Select an EAP/802.1X authentication method.
4 Optional: For EAP-TTLS or EAP-PEAPv0, choose an EAP/802.1X Phase 2 Authentication.
5 Enter a EAP/802.1X Identity.
You can’t leave this field blank.
6 Enter a EAP/802.1X Password.
This setting is required when you use EAP-MD5, EAP-PEAPv0, or EAP-TTLS.
7 Select Save.
Using Web Proxies
Poly TC8s that must communicate with an external cloud service to control a video system can do so from behind a web
proxy.
No extra setup is required. The Poly TC8 uses the web proxy information configured on your paired video system. See your
video system Administrator Guide for more information.
Manually Pair the Poly TC8 with a Video System
You can manually pair the Poly TC8 connected to your primary network with a video system in the room.
To pair, the Poly TC8 must be on the same subnet as the video system and the following network components must be
unblocked:
• Multicast address 224.0.0.200
• UDP port 2000
• TCP port 18888
You may see multiple devices you can pair with on your video system’s Device Management page. Knowing the MAC
address means you're sure you’re pairing with the device you want (for example, the device in the room you’re setting up).
A device may pair automatically after connecting to the network. However, you may need to manually pair a device in the
following situations:
• The device doesn’t automatically pair during setup with the system you purchased.
• You want to pair the device with a different system.
• You want to pair additional similar devices (for example, to control the video system with more than one TC8).
Task
1Connect the Poly TC8 you want to pair to an Ethernet port in the room.
2In the system web interface, go to General Settings > Device Management.
3Under Available Devices, find the device by its MAC address (for example, 00e0db4cf0be) and select Pair.
If paired successfully, the device displays under Connected Devices with a Connected status. If a device shows a
Disconnected status, this indicates that pairing wasn’t successful.
If pairing isn’t successful, check the network connection and the configuration of the Poly TC8 and system you’re pairing
with.
Related Links
IP Device Can’t Pair to the Video System on page 22
IP Device Doesn’t Display On the Available Devices List on page 23
Paired IP Device is Disconnected on page 23
IP Device Paired to Inaccessible Video System on page 24
Manually Pair the Poly TC8 with a Video System on page 11
11

Using the Poly TC8 in Poly Video Mode
With the TC8 device, you can control and manage aspects of your paired Poly video system.
Information about placing calls, managing content, and controlling cameras in this guide pertains to systems in Poly Video
Mode. If your video system is in Partner Mode, refer to your conferencing provider’s documentation for information on
controlling the system.
Calling
There are several ways to initiate calls on the system. You can place a call by entering your contact’s name or number,
choosing a contact in the directory, calling a favorite or recent contact, or joining a scheduled meeting.
You can place calls using the following methods:
• Call using the dialpad
• Call a contact
• Call a frequently used number
• Call a recent contact
• Call a favorite
• Join a meeting from the calendar
Placing Calls
You can place audio calls, video calls, and call into meetings using the onscreen keyboard.
Use the following dialing formats when placing calls:
• IPv4 address: 192.0.2.0
• Host name: room.company.com
• SIP address: [e-mail]
• H.323 or SIP extension: 2555
• Phone number: 9782992285
Place a Call
You can place an audio or video call to a contact.
Task
1On the touchscreen or remote control, select Place a Call .
2On the Dialpad screen, move the slider to Audio or Video .
3Enter a number on the dialpad or select Keyboard to enter characters.
4Select Call.
Answer a Call
The way the system handles incoming calls depends on how your administrator configured it. The system either answers
the call automatically or prompts you to answer manually.
Task
»To answer an incoming call notification, select Answer on the touchscreen or remote control.
Ignore a Call
If the system doesn’t answer incoming calls automatically, you can choose to ignore the call rather than answer it.
Task
12

»To reject an incoming call, select Ignore on the touchscreen or remote control.
End a Call
When your call is complete, hang up the call. If you have content such as blackboards, whiteboards, or snapshots, the
system asks if you want to keep them.
Task
»Select Menu > Hang Up.
Calling Contacts
You can access and call contacts, recent contacts, and frequent contacts on your system.
If configured by your administrator, contacts display on the Place a Call screen. Contact cards can display the following
information:
• Contact name
• Contact number
• Contact email address
• Contact IP address
Call a Contact
To quickly dial a contact, you can search and select a contact card from the results. Contact cards display for frequent
contacts, directory contacts, and favorites.
Task
1Using the controller or remote control, select Place a Call > Contact.
2In the search field, use the onscreen keyboard to type characters or numbers and select Search.
3Select a contact card to view contact details.
4Select Call.
Call a Recent Contact
You can quickly call recent contacts from a list (organized by most to least recent).
Task
1Go to Place a Call > Recent.
2Scroll through the list of recent contacts (sorted by date) and select one.
The call automatically dials.
Calling Favorite Contacts
To quickly access a short list of contacts you call most often, create favorites.
Favorites display on the Favorites, Contacts, or Home screens, depending on your system configuration. The system adds
a star icon next to the contact’s name, providing you an easy way to identify and call favorites.
Favorite a Contact
Create favorites to display contacts that you call the most often.
Task
1Go to Place a Call > Contacts.
2Select a contact card, then select Favorite.
The contact receives a star icon and displays in the Contacts and Favorites lists.
Unfavorite a Contact
Unfavorite a contact to remove the contact from your Favorites list.
Task
13

1Go to Place a Call > Favorites.
2Choose a favorite card, then select Unfavorite.
The contact is removed from the Favorites list.
Call a Favorite Contact
To quickly call a contact, select a favorite card.
Task
1Select a favorite card on the Favorites, Contacts, or Home screen.
2Select Call.
Joining Meetings from the Calendar
On the Home screen, you can join meetings directly from your calendar using the meeting cards on the screen (if
configured).
Note: If calendaring isn’t configured for your system, the system doesn’t display meeting cards. You must dial manually to
join meetings.
Meeting Cards
If configured, meeting cards display on the Home screen. You can access meeting cards to view meeting details.
Meeting cards display the following scheduling information:
• All-day meetings display as the first meeting card.
• For meetings scheduled later in the day, a Free until [time/day] message displays, followed by upcoming meeting cards
in the time and date order they’re scheduled.
• For meetings scheduled later in the week, a Free until [time/day] message displays until the day of the next scheduled
meeting.
• If there are no scheduled meetings for the current week, a No Meetings message displays.
View Meeting Cards
On the Home screen, you can view meeting cards that show your calendar event details. Meeting cards display meeting
times, subjects, and organizers.
Note: Private meetings are labeled Private Meeting. Except for the time, meeting details are hidden.
Task
»Do one of the following:
• To view meeting information, choose a meeting card.
• To view upcoming scheduled meetings, select a card and scroll to the right.
Join a Meeting from a Meeting Card
On the Home screen, you can select a meeting card for options to join a meeting.
The system supports automatic dialing if the meeting organizer added calling information to the calendar event and your
administrator has configured calendaring.
Task
»Do one of the following:
• On a current meeting card, select Join.
• If the meeting card doesn’t include calling information, select to display the dialpad. Dial the number to join the
meeting.
Join an Overbooked Meeting
If two or more meetings are scheduled at the same time, the meetings display as Overbooked. You can join one of the
meetings using its individual meeting card.
14

Task
1Select an overbooked meeting card.
The individual meeting cards display.
2Choose one of the meeting cards and select Join to connect to the meeting.
Join a Password-Protected Meeting
Some meetings may require a password to join.
Make sure that you have the password for password-protected meetings before you join. If you don’t have a meeting
password and a message prompts you for one, contact the meeting organizer for the password.
Note: Meeting cards don’t indicate if a meeting is password protected.
Task
1Do one of the following:
• Manually dial in to a meeting.
• Join a meeting from a meeting card.
2Enter the meeting password and select Join.
If you enter an incorrect password, the password prompt displays again.
Sharing Content
You can manage aspects of live content sharing from your device.
Minimize Content
You can minimize shared content to the content tray.
Task
1On the Home screen, select Content.
2Select Minimize next to the content you want to minimize.
The content is available in the content tray if you need it.
Maximize Content
You can expand content that’s in the content tray.
Task
1On the Home screen, select Content.
2From the content tray, select the content you want to display on the screen.
Take a Snapshot of Your Content
You can take a picture of your current content.
A limited number of snapshots are available. A prompt notifies you when you have reached the snapshot limit.
Task
»With a board or content on the screen, select Snapshot .
The system captures the content and displays it as Snapshot-1. The system names additional snapshots with successive
numbers.
Delete Snapshots or Content
You can delete snapshots or content that you no longer need.
Task
15

1Select a snapshot or piece of content in the content tray.
2Select Delete and confirm that you want to delete it.
Note: This option isn’t available for content shared from a far-site participant. To delete that content, you must end
the call.
End a Call with Blackboard or Whiteboard Content
If there’s an open blackboard or whiteboard in your call (including drawings, markup, snapshots, or even a blank board),
you can keep that content session going after hanging up. (Markup doesn’t include highlights.)
Task
1In a call with blackboard or whiteboard content, select Hang Up .
The call ends and the system prompts if you want to keep content.
2Do one of the following:
• Select Yes, Keep Content.
• Select No, End Session.
If you keep content, the content session continues.
Cameras
Camera controls are available in and out of calls.
You can control cameras, depending upon the camera type, in the following ways:
• Adjust an in-room camera
• Turn camera tracking on or off
Adjust an In-Room Camera
To enhance the view of meeting participants, make adjustments to the in-room camera.
If camera tracking is on, camera control is unavailable. Turn tracking off to access camera controls.
With the Studio X50 and Studio X30 systems, you can’t pan or tilt the camera if it’s zoomed all the way out.
Task
1Select Camera .
2On the Camera Control screen, select Main from the drop-down menu.
3Press + to zoom in or - to zoom out. Press the arrows to tilt up and down or to pan left to right.
4To exit the control screen, select Back .
Adjust a Far-Site Camera
To enhance your view of the other meeting participants during a call, you can adjust the far-site camera.
If camera tracking is on, camera control is unavailable. Turn tracking off to access camera controls.
Note: Contact your administrator for help setting up this feature.
Task
1Select Camera .
2On the Camera Control screen, select Main (Far) from the drop-down menu.
3Press + to zoom in or - to zoom out. Press the arrows to tilt up and down or to pan left to right.
4To exit the control screen, select Back .
16

Turn Your Camera On or Off
You can turn your camera on to show local video or turn your camera off to hide your local video.
Task
1If you’re out of a call, select Menu .
2Select On or Off to show or hide your video.
Turn Camera Tracking On or Off
When camera tracking is on, the camera automatically frames the group of people in the room or the current speaker
(depending on your camera and how your system is configured).
Note: If you mute your local microphone, the system disables speaker tracking.
Task
1Select Camera .
2Toggle Camera Tracking on ( ) or off ( ).
Selecting the Primary Camera
In Poly Video Mode and Zoom Rooms, if you have more than one camera attached to the system, you can select the
primary camera in or out of a call.
Camera Priority
When you connect or disconnect a camera, camera priority determines the primary or active camera.
Note: The system doesn't support hot plugging cameras while in Device Mode. If the system is in Device Mode, exit
Device Mode before attaching a camera to the system.
• When you attach a camera to a system that’s powered on, it automatically becomes the current people camera.
• If you attach a camera during a call, it automatically becomes the current people camera.
• If you disconnect the current people camera, the system falls back to the next priority camera.
The system observes the following camera type priority:
1Embedded camera
2HDCI camera
3USB camera
4HDMI source set to display as people
Select the Primary Camera Using the Poly TC8
When you attach multiple cameras to the system, you can select the primary camera from the TC8 Camera Controls
screen.
Task
1Select Camera .
2From the camera drop-down menu, select a camera.
The selected camera becomes the primary camera.
17

Using Camera Presets
If your camera supports presets, you can save up to 10 camera positions. Camera presets are stored camera positions that
let you quickly point a camera at predefined locations in a room.
Near camera presets are available in or out of a call. Far camera presets are only available during a call. If enabled, you can
use them to control the far-site camera.
When you save a preset, the preset saves the selected camera and the camera position.
Note: If camera tracking is on, camera controls and presets are unavailable. Turn tracking off to access these features.
Save a Camera Preset Using the Poly TC8
Save the current camera position as a preset for later use.
Use saved presets to change the near camera position in or out of a call. Far camera presets are available only in a call.
Task
1Select Camera .
2Adjust the camera to the desired position.
3Under Presets, do one of the following:
• On an empty preset card, press the preset card.
• To replace a preset, long press the preset card for 1 second.
Select a Preset
Using previously created camera presets, you can quickly move the camera to a desired position in a call.
Task
1Select Camera .
2Select the image of the preset you want.
Delete a Preset
You can delete a camera preset that you no longer need.
Task
1Select Camera .
2Select Delete .
Environment Controls
Using the Poly TC8, you can control room elements that enable you to customize your meeting environment.
Control Room Elements Using the Poly TC8
You can control room elements such as electronic shades, smart lighting, monitors, and projectors using the Extron Room
Control App on the Poly TC8.
Your administrator must enable the Environment menu option and configure the room elements using an Extron
processor.
Task
1Select Environment .
2Choose one of the following:
18

•Lights - Adjust the lights in the room.
•Shades - Adjust the electronic shades in the room.
•Display - Control monitors and projectors in the room.
Settings
Before or during calls, you can adjust video and audio settings, including adjusting the volume and changing the video
layout.
Video Adjustments
You can manage video and certain user interface settings.
Change the Participant Layout
During a call, you can change from the current layout to another layout better suited for the meeting. The layout frames
include the near site and far site.
If you’re sharing content on a single monitor, content displays in one of the frames.
Task
1In a call, go to Layouts.
2Select one of the following layouts:
•Equal: All participants are the same size.
•Gallery: Participants display at the top of the screen and the speaker displays in the main frame.
•Fullscreen: The active speaker displays in full screen.
Audio Adjustments
You can control several audio settings on the system.
Mute Your Microphones
To prevent distractions for the speaker and meeting participants, you can mute your microphones. You can mute your
audio in or out of a call.
Task
»Do one of the following:
• Out of a call, select Menu > Mute .
• In a call, select Mute .
A notification displays that the system muted your local microphones.
Unmute Your Microphones
When your audio is muted and you’re ready to speak in a call, unmute your microphones.
Task
»Do one of the following:
• In a call, select Unmute .
• Out of a call, select Menu > Unmute .
Adjust the Volume
You can adjust the volume before or during a call.
Task
1Do one of the following:
19

• In a call, select Volume.
• Out of a call, select Menu > Volume.
2Use the volume slider to increase or decrease the speaker volume.
20