Polycom KIRK 500 User manual

Polycom®KIRK Wireless Server 500
User Guide
14174600, Ed.3

KIRK Wireless Server 500 User Guide
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Welcome
Thank you for your purchase of the KIRK Wireless Server 500 (KWS500). The KWS500 is a
telecommunications computer that is wired to your host PBX1and serves as a radio base station2
for KIRK Handsets3. This user guide will walk you through the preparation and installation of
your KWS500, and the activation and programming of up to eight KIRK Handsets.
How to use the guide
This guide is divided into several sections. Please read and understand the steps described in
these sections before attempting to perform the actions. It is important to complete each of these
sections in sequence:
Getting Started – installation overview and requirements.
Site Preparation – how to prepare your host PBX and plan a successful installation of the
KWS500.
Installation – how to install the KWS500 hardware.
Handset Programming – how to activate and remove handsets.
Special Features – how to activate some of the more popular handset features.
Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
NORM This typeface indicates a label on the KWS500, or a key, label, button or screen
display on a KIRK Handset.
1Private Branch eXchange, a telephone switching system located at a business office. A PBX can
use a microprocessor and a telephone line distribution frame to provide internal station-to-station
communications, as well as access to outside telephone lines and special features such as
conference calling and voice mail.
2Low-power two-way radio that connects a wireless telephone to the wired telephone system, such
as a PBX, through a wired computer (Central Control Unit). Base stations commonly broadcast at a
power level of 250 milliwatts and have a maximum range of several hundred feet.
3Two-way radio that is similar to a cell phone and communicates with a radio base station
connected to a wired telephone network.

KIRK Wireless Server 500 User Guide
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Product Information
CE Mark R& TTE Directive
This KIRK 500 Server has been marked with the CE mark. This mark
indicates compliance with EEC Directives 89/336/EEC, 73/23/EEC
1999/5/EC. A full copy of the Declaration of Conformity can be obtained
from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
Česky [Czech]:
Polycom (UK) Ltd tímto prohlašuje, že tento KIRK 500 Server je ve shoděse
základními požadavky a dalšími příslušnými ustanoveními směrnice
1999/5/ES.
Dansk
[Danish]:
Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr KIRK
500 Server overholder de væsentlige krav og øvrige relevante krav i direktiv
1999/5/EF.
Deutsch
[German]:
Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät KIRK 500 Server in
Übereinstimmung mit den grundlegenden Anforderungen und den übrigen
einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Eesti
[Estonian]:
Käesolevaga kinnitab Polycom (UK) Ltd seadme KIRK 500 Server vastavust
direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele
teistele asjakohastele sätetele.
English:
Hereby, Polycom (UK) Ltd. declares that this KIRK 500 Server is in
compliance with the essential requirements and other relevant provisions of
Directive 1999/5/EC.
Español
[Spanish]:
Por medio de la presente Polycom (UK) Ltd declara que el KIRK 500 Server
cumple con los requisitos esenciales y cualesquiera otras disposiciones
aplicables o exigibles de la Directiva 1999/5/CE.
Ελληνική
[Greek]:
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ∆ΗΛΩΝΕΙ ΟΤΙ KIRK 500 Server
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ
ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕΚ.
Français
[French]:
Par la présente Polycom (UK) Ltd déclare que l'appareil KIRK 500 Server est
conforme aux exigences essentielles et aux autres dispositions pertinentes
de la directive 1999/5/CE.
Italiano
[Italian]:
Con la presente Polycom (UK) Ltd dichiara che questo KIRK 500 Server è
conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite
dalla direttiva 1999/5/CE.
Íslenska
(Icelandic):
Hér með lýsir Polycom (UK) Ltd yfir því að KIRK 500 Server er í samræmi
við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC
Latviski
[Latvian]:
Ar šo Polycom (UK) Ltd deklarē, ka KIRK 500 Server atbilst Direktīvas
1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių
[Lithuanian]:
Šiuo Polycom (UK) Ltd deklaruoja, kad šis KIRK 500 Server atitinka
esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Nederlands
[Dutch]: Hierbij verklaart Polycom (UK) Ltd dat het toestel KIRK 500 Server in
overeenstemming is met de essentiële eisen en de andere relevante

KIRK Wireless Server 500 User Guide
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bepalingen van richtlijn 1999/5/EG.
Malti
[Maltese]:
Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan [il-mudel tal-prodott]
jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li
hemm fid-Dirrettiva 1999/5/EC.
Magyar
[Hungarian]:
Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a KIRK 500 Server megfelel
a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb
elõírásainak.
Norsk
[Norwegian]:
Polycom (UK) Ltd erklærer herved at utstyret KIRK 500 Server er i samsvar
med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
Polski
[Polish]:
Niniejszym Polycom (UK) Ltd oświadcza, że KIRK 500 Server jest zgodne z
zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami
Dyrektywy 1999/5/WE
Português
[Portuguese]:
Polycom (UK) Ltd declara que este KIRK 500 Server está conforme com os
requisitos essenciais e outras disposições da Directiva 1999/5/CE.
Slovensko
[Slovenian]:
Polycom (UK) Ltd izjavlja, da je ta KIRK 500 Server v skladu z bistvenimi
zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
Slovensky
[Slovak]:
Polycom (UK) Ltd týmto vyhlasuje, že KIRK 500 Server spĺňa základné
požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.
Suomi
[Finnish]:
Polycom (UK) Ltd vakuuttaa täten että KIRK 500 Server tyyppinen laite on
direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin
muiden ehtojen mukainen.
Svenska
[Swedish]:
Härmed intygar Polycom (UK) Ltd att denna KIRK 500 Server står I
överensstämmelse med de väsentliga egenskapskrav och övriga relevanta
bestämmelser som framgår av direktiv 1999/5/EG.

KIRK Wireless Server 500 User Guide
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Explosive Device Proximity Warning
Warning Do not operate your wireless network device near
unshielded blasting caps or in an explosive environment unless the
device has been modified to be especially qualified for such use.
Waarschuwing
Gebruik dit draadloos netwerkapparaat alleen in de
buurt van onbeschermde ontstekers of in een omgeving
met explosieven indien het apparaat speciaal is
aangepast om aan de eisen voor een dergelijk gebruik
te voldoen.
Varoitus
Älä käytä johdotonta verkkolaitetta suojaamattomien
räjäytysnallien läheisyydessä tai räjäytysalueella, jos
laitetta ei ole erityisesti muunnettu sopivaksi sellaiseen
käyttöön.oen.
Attention
Ne jamais utiliser un équipement de réseau sans fil à
proximité d'un détonateur non blindé ou dans un lieu
présentant des risques d'explosion, sauf si l'équipement
a été modifié à cet effet.
Warnung
Benutzen Sie Ihr drahtloses Netzwerkgerät nicht in der
Nähe ungeschützter Sprengkapseln oder anderer
explosiver Stoffe, es sei denn, Ihr Gerät wurde eigens
für diesen Gebrauch modifiziert und bestimmt.
Avvertenza
Non utilizzare la periferica di rete senza fili in
prossimità di un detonatore non protetto o di esplosivi
a meno che la periferica non sia stata modificata a tale
proposito.
Advarsel
Ikke bruk den trådløse nettverksenheten nært inntil
uisolerte fenghetter eller i et eksplosivt miljø med
mindre enheten er modifisert slik at den tåler slik bruk.
Aviso
Não opere o dispositivo de rede sem fios perto de
cápsulas explosivas não protegidas ou num ambiente
explosivo, a não ser que o dispositivo tenha sido
modificado para se qualificar especialmente para essa
utilização.
¡Advertencia!
No utilizar un aparato de la red sin cable cerca de un
detonador que no esté protegido ni tampoco en un
entorno explosivo a menos que el aparato haya sido
modificado con ese fin.
Varning!
Använd inte den trådlösa nätverksenheten i närheten
av oskyddade tändhattar eller i en explosiv miljö om
inte enheten modifierats för att kunna användas i
sådana sammanhang.

KIRK Wireless Server 500 User Guide
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The WEEE Marking on this equipment indicates that the product must not be disposed of
with unsorted waste, but must be collected separately.
Safety Instructions
Before using your telephone equipment, you should always follow basic
safety instruction to reduce the risk of fire, electrical shock, and injury to
persons, and damage to property.
Read and understand all instructions.
Follow all warnings and instructions including those marked on the product.
Unplug this product before cleaning; do not use liquid cleaners or aerosol cleaners. Use only a
lightly damp cloth for cleaning.
Do not install the telephone equipment in the bathroom or near a washbowl, kitchen sink, or
laundry tub, in a wet basement, or near swimming pools.
Slots or openings in the chassis are provided for ventilation to protect it from overheating. These
openings must not be blocked or covered.
This product should be operated only from the type of power source indicated on the
instructions. If you are not sure of the type of power supply consult your dealer.
Do not overload wall outlets and extension cords as this can result in fire or electrical shock
Never push objects of any kind into this product through chassis slots as they may touch
dangerous voltage points or short out parts that could result in fire, electrical shock, or injury.
Never spill liquid of any kind into this product.
Refer servicing to qualified service personnel under the following circumstances:
oIf liquid has been spilled into the product.
oIf the product has been exposed to rain or water.
oIf the product does not operate normally when following the operating
instructions in the manual. Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may result in damage and will often require
extensive repair by qualified service personnel to restore correct operation.
oIf the product has been dropped or chassis has been damaged.
oIf the product exhibits a distinct change in performance.
Avoid using handsets during electrical storms. There may be a risk of electrical shock from
lightning.
Do not use the handset to report a gas leak in the vicinity of the leak.
Do not place the unit near microwave ovens, radio equipment, or non-ground connected
televisions. These appliances may cause electrical interference.
Installation must be performed in accordance with all relevant national wiring rules
Plug acts as Disconnect Device - The socket outlet to which this apparatus is connected must be
installed near the equipment and must always be readily accessible
The system will not operate in the event of a power blackout. Please keep a backup telephone for
these emergencies.

KIRK Wireless Server 500 User Guide
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Do not install this unit in conditions where there is a danger of electrically
ignited explosions.
Exposure to sunlight, heat, and moisture
Do not expose the unit to direct sunlight for long periods. Keep away from excessive heat and
moisture.
Repair
Repairs to certified equipment should be coordinated by a representative designated by the
supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect
the equipment.
Spare parts and accessories
Use only approved spare parts and accessories. Operation of non-approved parts cannot be
guaranteed and may even cause damage.
Before installing this equipment, users should ensure that it is permissible
connect it to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions
might not prevent degradation of service in some situations.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines, and internal metallic water
pipe system, if present, are connected together.
Users should not attempt to make such connections themselves, but should
contact the appropriate electrical authority as appropriate.
Copyright © 2007 Polycom, Inc.
All rights reserved.
The information in this document is subject to change without notice. Polycom, Inc. reserves the
right to make changes in design or components as progress in engineering and manufacturing
may warrant. The statements, configurations, technical data, and recommendations in this
document are believed to be accurate and reliable, but are presented without express or implied
warranty. Users must take full responsibility for their applications of any products specified in
this document. The information in this document is proprietary to Polycom, Inc.
Trademarks
Polycom is a trademark of Polycom, Inc.
All other trademarks and registered trademarks are the property of their respective owners.

KIRK Wireless Server 500 User Guide
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Table of Contents
1. Getting Started 9
1.1 Hardware Summary 10
1.2 Tools and Materials 11
1.3 System Capacities 12
1.4 Installation Overview 13
1.5 Installation Requirements 15
2. Site Preparation 17
2.1 Site Preparation Step-by-Step 17
2.2 Completing Site Preparation 18
3. Installing the KIRK Wireless Server 500 19
3.1 Hardware Installation Step-by-step: 19
3.2 Opening the KWS500 21
3.3 Inside the KWS500 22
3.4 Wiring the KWS500 23
3.5 Mounting the KWS500 27
3.6 KWS500 Base Station LED Conditions 27
4. Master Handset Programming with KIRK 3040, 4020,
and 4040 Handsets 28
4.1 Master Handset Programming Step-by-Step 30
4.2 Subscribing the Master Handset 30
4.3 Entering the Master Handset’s Extension Number. 31
4.4 Obtaining a Handset’s Serial Number 31
4.5 Adding Additional Handsets via the Master Handset 32
4.6 Subscribing a Handset 33
4.7 Removing a Handset 33
5. Handset Special Features 35
5.1 Long Key Press (Speed Dial) for PBX Features 35
5.2 Assigning a Name to a KIRK 4020/4040 Handset 36
6. KIRK 5020 Handset Programming 38
6.1 KIRK Administration Program 39
6.2 Downloading the Administration Program 40
6.3 Connecting to the KIRK Wireless Server 500 45
6.4 Handset Registration 46
6.5 How to Add, Edit, Move, or Delete a Handset 48
7. Completing Installation 51
8. Glossary 52
9. Appendix 56

KIRK Wireless Server 500 User Guide
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1. Getting Started
This guide describes how to:
1. Prepare for a successful installation.
2. Find a suitable location for your KWS500.
3. Run cabling from the host PBX to the chosen location.
4. Install the KWS500.
5. Register1a “master” KIRK Handset2and subscribe3the remaining handsets to the
system.
6. Program some popular special features into your KIRK Handsets.
You can find more detailed information on the installation, programming and use of the KWS500
and KIRK Handsets in the following documents:
KIRK Wireless Server 500 User Guide
CCFP4Administration Program5Help file (CCFP HELP.HLP)
ServiceTool6Help file (SERVICETOOL.HLP)
KIRK 3040 1.9 GHz7User’s Guide
KIRK 4020 and KIRK 4040 1.9 GHz User’s Guide
KIRK 5020 Handset User Guide
Available at http://www.kirktelecom.com/Installer
Installation of telecommunications equipment such as the KWS500 requires
knowledge of basic hardware functions and terminology. These are defined as
they appear and in the glossary in back. Please consult the glossary or a
standard dictionary when you encounter terms you are not familiar with. The
better your understanding of hardware functions and terminology, the more
easily installation will proceed.
First, unpack the shipping container and familiarize yourself with the parts that were shipped to
you.
1Cause the KWS500 to recognize a KIRK Handset and assign a radio channel to that handset.
2The first KIRK Handset registered to the KWS500 becomes the “master” handset, which can be
used to register and subscribe additional KIRK Handsets.
3Program the KWS500 to send and receive signals from a KIRK Handset.
4Central Control Fixed Part. designation for the KWS500 as the system’s central control unit,
located in a fixed position.
5KIRK software program used to configure KIRK Wireless Servers and KIRK Handsets.
6KIRK software used to program KIRK Repeaters and KIRK Handsets. A PC running the Service
Tool software connects to the Repeater or handset charger with the KIRK Programming Cable.
7The KWS500 Base Station and KIRK Handsets are two-way radios that broadcast at a frequency of
1.9 gigahertz, or 1.9 billion cycles per second, at a power level of up to 250 milliwatts, giving a
coverage area of approximately 25,000 square feet in a typical office building installation.

KIRK Wireless Server 500 User Guide
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1.1 Hardware Summary
Please remove all boxes from the master container and verify that all parts are included in the
shipment before continuing with this guide.
Inside the master container you will find several boxes containing: (part number)
KWS500 Central Control Unit1and 1.9 GHz radio Base Station (0236 3900) (See fig. 1.)
oInternational power supply [8V DC, 700 mA]
oKWS500 mounting hardware [2 Phillips screws, 2 drywall anchors]
oCable retaining hardware [2 T10 Torx2screws, plastic retainer clip]
KIRK Handsets, per your order:
oKIRK 3040 Handsets (0234 9000)
oKIRK 4020 Handsets (0234 5000)
oKIRK 4040 Handsets (0234 7000)
oKIRK 5020 Handsets (0243 1000)
Accessories, per your order:
oSingle Charger(s)
KIRK 3040 (8464 2446)
KIRK 4020/4040 (8464 2462)
KIRK 5020 (With USB connection 8464 2473 and without USB
connection 846472)
oPower Supply for Single Charger (8464 2432)
oPower Supply for KIRK 5020 Single Charger (8464 2471)
oKIRK Handset Programming Cable (1403 3800)
(optional) Additional items you may have ordered, such as head sets, belt clips, etc.
Please do not discard the packaging until all of your items have been checked against your
packing slip and you have verified that your order is complete. If any items are damaged or
missing, please contact your KIRK vendor.
Do not connect the power supply to the KWS500 and plug it in until you have
read and understood the master handset programming procedures and are
ready to begin the programming process.
1 Another term for central processing unit, the part of a computer that interprets and executes
instructions. The analog signals between the handsets and the PBX are processed by the Central
Control Unit and are transmitted and received by the base station’s two-way radio.
2 Six-pointed star-shaped screw head, trademarked by Textron Fastening Systems.

KIRK Wireless Server 500 User Guide
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Fig. 1 KWS500 with Mounting Hardware
1.2 Tools and Materials
The tools and materials listed are required for a normal installation of a KWS500. Though not all
tools may be used on a given installation, use of each of these tools may be necessary to complete
the installation.
Required
Cat. 3 cable1(from PBX termination block2to KWS500)
1Standard eight-wire color-coded twisted-pair wire cabling commonly used for telephone systems.
Cat. 3 cabling is used to connect the analog station ports on the PBX distribution frame to the
KWS500 telephone wire termination block. One Cat. 3 cable can support four telephone lines.
2Block of wiring connectors that connects the wires from one system or device to another system or
device. For instance, the public telephone lines connect to one side of your PBX system’s

KIRK Wireless Server 500 User Guide
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Plastic cable ties
Diagonal wire cutters
Telephone cable insulation strippers
Punchdown tool1matching all PBX termination blocks used at installation site
# T10 Torx driver
Level
Drill
#1 and #2 Phillips screwdrivers
Wire strippers (capable to strip 24 AWG2)
Long-nosed pliers
1.3 System Capacities
KWS500:
(Central Control Unit/
1.9 GHz Base Station)
1
KIRK Handsets supported: 8
•KIRK 3040
•KIRK 4020/4040
•KIRK 5020
Simultaneous voice
conversations:
6
KIRK Repeaters3supported
(optional):
6
punchdown termination block. Wires connected to the other side of the termination block travel to
PBX extensions and to the KWS500’s spring-loaded termination block.
1Used to push a telephone wire down into a slot on a termination (punchdown) block.
2Abbreviation for American Wire Gauge, a standard system for measuring the diameter of
electrical wire. The number of the gauge is determined by the number of successively smaller dies
the wire is drawn through. Thus a 24 gauge wire is much thinner than a 10 gauge wire.
3Two-way radio unit placed within the range of a base station that can pick up and retransmit a
base station’s or wireless telephone’s signal. Repeaters can be used to expand the system’s
coverage area.

KIRK Wireless Server 500 User Guide
13
1.4 Installation Overview
If you are not familiar with telephone cable installation, please contact your
PBX vendor to install the cable from your host PBX distribution frame1to the
KWS500 installation site.
1Wall- or rack-mounted metal frame which holds punchdown (termination) blocks where
telephone cables are terminated and cross-connected with other telephone cables. These blocks of
connectors connect the public telephone lines with the PBX lines. They allow calls to be routed
(distributed) to and from the PBX stations (telephone extensions). You should find a distribution
frame in your company’s phone closet.
Intermediate
Distribution Frame
Power
Su
pp
l
y
Repeaters
(up to 6)
Analog lines
(up to 8)
Cat. 3
cabling
KWS500
KIRK Handsets (up to 8)
Fig. 2 Installed KWS500 System

KIRK Wireless Server 500 User Guide
14
Although each facility is unique, most installations follow this basic sequence:
•Have your PBX vendor prepare your PBX system for the installation. If you know
where the KWS500 will be installed and want your PBX vendor to install the
cabling from the PBX distribution frame to the installation site, have them do so.
See Section 2
Site Preparation .
•After unpacking the KWS500 and verifying that all parts are present, remove the
handsets and chargers from their packaging.
•Charge the handsets. This takes about 3 1/2 hours. See your KIRK Handset’s
User
Guide
for charging instructions. Charged handsets are required for the handset
subscription and programming steps.
•While the handsets are charging, first read this manual thoroughly and then
perform steps 5 through 8 below.
•Select a suitable central mounting location for the KWS500 installation. See Section
1.5
Installation Requirements for guidelines.
•Verify the chosen location has 120V AC power available, or provide power to the
location. A dedicated, conditioned power source1within six feet of the location is
recommended.
•If not done on step 1, provide Cat. 3 cabling from the host PBX distribution frame
(most likely located in your facility’s “phone closet”) to the installation site. This
cabling can be obtained from an electrical supply house. (You may use temporary
cabling if the final location is not yet certain.) See Section 2
Site Preparation .
•(Conditional) Cat. 3 cabling contains eight wires for a total of four phone lines. If
you plan to use five or more handsets (maximum eight), you will need to run two
Cat. 3 cables from the host PBX distribution frame to the KWS500.
•Install the KWS500. See Section 3
Installing the KIRK Wireless Server 500.
•Subscribe the master handset. See Section 4 or 6, depending on the KIRK Handset
model chosen to be the master handset.
•Add the remaining handsets. See Section 4 or 6, depending on the KIRK Handset
model chosen to be the master handset.
•Check each handset for dial tone and the ability to send and receive calls.
•Perform a walk-through of the facility to verify radio coverage2. If needed, adjust
the position of the KWS500 or contact your KIRK vendor to add KIRK Repeaters
for wider coverage.
•Program the KIRK Handsets with special features if desired. See Section 5
Handset
Special Features
and your handset’s User Guide .
1AC current from the power company fluctuates and contains electronic “noise”. This can disrupt
the operation of sensitive electronic devices and can affect audio signal quality. A power
conditioner smoothes out the power fluctuations and noise.
2Effective transmission zone of a radio signal, expressed as an area (square feet), or as a distance
(linear feet). Radio coverage can vary greatly from facility to facility, depending upon radio signal
barriers such as walls, metal doors and cabinets, and interference from other radio signal sources.

KIRK Wireless Server 500 User Guide
15
Fig. 3 Mounted KWS500
1.5 Installation Requirements
The KWS500 has specific connection requirements and rules for installation. Following these
guidelines is necessary for a successful installation.
Connection requirements
The KWS500 requires cabling from the host PBX distribution frame to the mounting location of
the KWS500. Cabling provided should be 24 gauge1Cat. 3 cable. Distance is limited by the
specifications of the host PBX.
The KWS500 requires one connection to an analog station port 2on the host PBX distribution
frame for each KIRK Handset. Using the Cat. 3 cabling, analog station ports are wired directly
from the host PBX distribution frame to the termination block in the KWS500.
The KWS500 requires a local power connection (standard 120V AC). A dedicated, conditioned
power source within six feet of the mounting location is recommended.
At least one KIRK Handset must be charged and available to establish a wireless connection with
the system. This is necessary for initial programming of the system. (More in-depth
1Copper wire with a thickness of 0.02” (0.51 mm), commonly used for telephone wiring and other
electronics applications such as speaker wire and computer network cabling.
2Pair of connectors in a termination block that are dedicated to a particular analog station
(telephone extension) on the PBX system. It is used to transmit analog signals, as opposed to digital
signals.
Mount the KWS500 vertically, at least 6
feet high

KIRK Wireless Server 500 User Guide
16
programming may be accomplished using a laptop PC with the KIRK Administration Program
installed, connected to the KWS500 with the KIRK Programming Cable1. Contact your KIRK
vendor for more information.)
KWS500 Base Station installation do’s and don’ts
While surveying for suitable mounting locations, observe the following guidelines for placement
of the KWS500 for optimum coverage:
The KWS500 Base Station should be placed in a central position relative to the expected usage of
the handsets.
The KWS500 Base Station MUST be placed vertically and right-side up. Vertical orientation
may be observed by the KIRK logo on the front of the unit. In addition, the power supply cord
connector is located on the bottom of the base station.
The KWS500 Base Station is typically wall mounted and requires a 9” x 9” mounting area.
Place the KWS500 between six and eight feet above floor level, or higher.
Placing the KWS500 above ceilings or ceiling tiles is not recommended.
Placing the KWS500 behind furniture or other objects that may reduce radio signal penetration is
not recommended.
Painting of the KWS500 or its housing or container (if mounted externally) is not recommended.
Paints contain metallic and/or carbon materials that will reduce radio signal penetration.
Do not place the KWS500 inside a metallic case. Use plastic enclosures for external mounting.
Never mount the KWS500 Base Station to a metallic surface. Metallic surfaces can cause radio
signal reflections.
Do not apply power to the KWS500 until you have read and understood the master handset
programming procedures and are ready to begin the programming process.
After installation, walk through your facility while in a call on a KIRK Handset to verify the
actual coverage provided. The placement of the KWS500 may need to be adjusted to improve
coverage. If needed, KIRK Repeaters may be installed by your KIRK vendor to expand coverage.
1Specially wired cable used to connect a laptop PC (running the Administration Program or the
Service Tool software) with a KWS500, KIRK Handset or KIRK Repeater for programming.

KIRK Wireless Server 500 User Guide
17
2. Site Preparation
Site preparation includes:
Provisioning the host PBX1to support the KIRK Handsets being added to the system.
Providing cabling to connect the KWS500 to the host PBX telephone system.
oCat. 3 cable is required between the KWS500 and the PBX distribution frame.
oTwo Cat. 3 cables will be needed to provide connections for five or more
handsets (maximum eight) for the KWS500.
Ensuring electrical power is available at the KWS500 installation site.
Installing a power conditioner2as needed to prevent equipment failure due to power
fluctuations. Conditioned electrical power is recommended.
Planning the wiring of the KWS500 termination block.
2.1 Site Preparation Step-by-Step
•Contact your PBX vendor and arrange for them to provision the host PBX to
support the proper number of analog station ports for the KIRK Handsets
•Save the documentation for the PBX system and analog station ports provided by
your PBX vendor. The analog station port numbers, their wire color pairs3, and
PBX extension numbers, are vital for accurate wiring of the KWS500 and
registration/subscription of KIRK Handsets.
•Provide cabling from the host PBX distribution frame to the KWS500 mounting
location. (To be done by PBX vendor.)
•If a power outlet is not close by, provide electrical power to the KWS500
installation site.
•If the site does not have a conditioned power supply, it is recommended that you
install a power conditioner, such as a high-quality surge protector.
•Plan the wiring of the KWS500 using the
Wiring Table (see Appendix ) and the Cat.
3 Cable Color Pair
table.
•Proceed to Section 3
Installing the KIRK Wireless Server 500 .
PBX provisioning
Your PBX telephone system may require another analog station card, programming, or other
preparation in order to support the KIRK Handsets. Arrange for your PBX vendor to provision
the PBX system.
PBX documentation
After PBX provisioning, obtain the extension numbers assigned to the KIRK Handsets from your
PBX vendor. Save the host PBX manufacturer’s documentation for instructions on the analog
1Providing the necessary hardware, software and programming to enable the PBX to service all
stations (telephone extensions) and perform the functions desired by the customer.
2Electronic device that smoothes out fluctuations in mains power so as to protect sensitive
electronic equipment and provide a steady, smooth power supply.
3Pair of wires with color-coded insulation, such as a blue wire with a white stripe paired with a
white wire with a blue stripes. The pair makes up a single telephone line. One wire in the color pair
transmits signals and the other receives signals.

KIRK Wireless Server 500 User Guide
18
station ports. The guide should include basic PBX feature operation. Keep this documentation in
a safe place.
PBX-to-KWS500 cabling requirements
The KWS500 requires cabling from the wired analog station ports on the host PBX telephone
system. For each wireless handset in the system, run one pair of wires from an analog station port
on the host PBX distribution frame to the KWS500 termination block. This analog station cable
should be 24 gauge Cat. 3 cable. This cabling contains four twisted pairs of color-coded wires,
supporting four handsets. Cable length is limited by the specifications of the host PBX.
Electrical requirements
The KWS500 requires a local 120V AC outlet within six feet of the unit’s mounting location,
preferably with a conditioned power supply.
Wiring plan
Use the PBX distribution frame’s analog station port numbers and the PBX extension numbers to
plan the wire color pair connections to the KWS500 termination block (see documentation
supplied by your PBX vendor). You will need to know the wire color pair for each handset
extension number in order to terminate it to the appropriate KWS500 termination block1port. See
the
Wiring Table in the Appendix and the Cat. 3 Cable Color Pair table on page 25.
Because the master handset automatically registers to channel 0, the wire color
pair for the master handset’s extension must be terminated to port 02on the
KWS500 termination block (fig 4).
2.2 Completing Site Preparation
Verify that each step of site preparation is complete and the site is ready for installation of the
KWS500 system. Proceed to Section 3
Installing the KIRK Wireless Server 500 .
1Connection point for wiring between two electrical devices. For instance, a port is one of eight
pairs of connectors on the KWS500 termination block.
2The left-hand port on the KWS500 termination block. It is always registered to the master handset.

KIRK Wireless Server 500 User Guide
19
3. Installing the KIRK Wireless Server 500
Prior to installing the KWS500, the Cat. 3 telephone cabling from the host PBX to the installation
location must be in place. (If you are performing a preliminary installation with temporary
cabling to test radio coverage, connect it to any available phone line, such as a wall jack.)
Installing the KWS500 is a simple step-by-step procedure.
3.1 Hardware Installation Step-by-step:
•Open the KWS500 Base Station chassis (fig. 4).
•Remove the T10 Torx retaining screw (fig. 5).
•Remove the main board from the chassis and set it aside in a safe place.
•Place the rear panel of the chassis on the mounting location and use the key-hole
mounting brackets to mark the screw insertion points. (fig. 6)
•If using the included Phillips screws to fasten the KWS500 to drywall, pre-drill
holes and tap the included drywall anchors into the wall. (If you are performing a
preliminary installation, you may use appropriate temporary mounting fasteners
and go to step 7. Do not fail to mount the KWS500 with permanent mounting
screws once the optimum mounting location has been established.)
•Install the mounting screws, leaving approximately 1/4” exposed.
•Remove one of the four wiring port punch-outs on the rear panel of the chassis (fig.
6).
•Feed the analog station cable(s) from the host PBX through the rear of the chassis
(fig. 6). (If you are performing a preliminary installation and do not yet have
cabling from the PBX, use cabling to temporarily connect the KWS500 to any
available phone jack or connection.)
•Position the cable(s) so the main board will seat properly in the chassis, leaving
enough wire available to connect to the termination block (fig. 6)
•Remove the sheathing from four to six inches of the analog station cable(s), to
allow room to position the wires to align with the termination block (fig. 6).
•Using the supplied Phillips screws and plastic retainer clip, fasten the cable(s) to
the chassis. Position the cable(s) so the main board seats properly in the chassis and
there is enough wire available to connect to the termination block (fig. 6).
•Return the main board to the rear panel of the chassis. Secure the main board to the
chassis using the single T10 Torx screw removed in step 2 (leaving all of the wires
from the cable accessible from the front of the system after the main board is
installed (fig. 6).
•Using wire strippers, expose approximately 1/8 inch of bare wire on each wire to
be connected. Do not leave excess copper exposed within the unit.
•Referring to your wiring table, note the color coding of the wire pair for the master
handset’s extension.
Because the master handset automatically registers to channel 0, the wire
color pair for the master handset’s extension must be terminated to port 0 on
the KWS500 termination block (fig 9).

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•Insert a mini screwdriver into the top hole (1) on the left side of the termination
block (port 0) (fig. 7a, 8).
•Press down so as to open the spring-loaded clamp in the bottom hole (3). (fig. 7b,
8). This works similarly to the wire connectors found on some stereo speakers.
•Insert the first wire into the open clamp in the bottom hole (3) on the left side of the
termination block (port 0) fig. 7c, 8.
•Remove the screwdriver, allowing the clamp to close on the wire and lock the wire
in place. Be careful to not clamp down on the wire insulation as this may lead to a
poor connection. Pull gently on the wire to check for a firm connection before
installing the next wire.
•Add each pair of wires to the termination block from left to right, one pair for each
handset, per your wiring table.
•Replace the main cover.
•Mount the KWS500 on the wall by placing the mounting bracket holes over the
screws and pulling down on the unit to lock it into place.
•Plug the power supply into the wall socket or other 120V AC power source
•Connect the RJ-111end of the power supply cable to the left-side connector on the
bottom of the KWS500 (fig. 5). The LED 2(located at the center of the front cover)
will flash green.
When the above steps are complete, proceed to Section 4 or 6, depending on the KIRK Handset
model, for master handset programming.
1Registered Jack-11, an eight-wire connector most easily recognized as a common telephone jack.
The KWS500 power source uses an RJ-11 connector to plug into the KWS500 Central Control Unit.
2Light emitting diode. Usually red or green, it is an electrical component that lights up when
electricity is passed through it. The KWS500 has an LED in the center of its cover.